# Compare Gusto vs ELMO Software 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gusto and ELMO Software based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131882-161821/Gusto-vs-ELMO-Software

---

# Gusto vs ELMO Software Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoELMO Software2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,190 reviews](#user-reviews)

Positive

3,914

Neutral

162

Negative

114

[## ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

230

Neutral

11

Negative

7

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,522 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.4

W-2 Preparation

4.7

Tax Calculation

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

\--

Tax Compliance

4.6

W-2 Preparation

NA

Tax Calculation

NA

User satisfaction

User satisfaction

4.6

User reviews[4,190](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.5

User reviews[248](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

HR and finance professionals, business owners and C-suite executives who are looking to automate and streamline their operations through powerful technology, automation, data and analytics.

## User reviews

Pros & cons

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

RK

Raechel K.

Training Manager

> "Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

TJ

Tanya J.

Founder

> "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416)

VR

Verified Reviewer

Sr. People Ops

> "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

PN

Princess N.

Legal Associate

> "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

RK

Raechel K.

Training Manager

> "Our team can access benefits, birthdays, compensation, and time-off in one place."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

VR

Verified Reviewer

Sr. People Ops

> "It also provides an extensive and descriptive way to manage users and permissions."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

DH

David H.

Attorney

> "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

ANDREY V.

CEO

> "Great management of contracts and compliance documents and great value for money for smaller teams."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

Bryce S.

Software Implementation

> "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Emily C.

Business Manager

> "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

JS

Jessica S.

Program Manager

> "Lack of gps tracking function when clocking in and bread crumbs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996)

Stenie O.

People Care and Coordinator Director

> "It provides great help to small business management that do not want to invest a lot of money to do their payroll."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

KO

Kearis O.

Director

> "For instance, the card we had on file to pay our subscription expired, so the whole system went down."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654)

NH

Neil H.

Franchise Owner

> "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410)

VR

Verified Reviewer

CEO and Founder

> "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

VR

Verified Reviewer

Administrative Director

> "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478)

VR

Verified Reviewer

CEO and Founder

> "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

DS

Daren S.

Owner

> "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. "

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

EB

Erika B.

Massage Therapist

> "It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7026222)

DS

Daren S.

Owner

> "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

James L.

Consultant

> "Gusto has always been a great platform for managing payroll for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

HD

Hannah D.

HR Coordinator

> "I worked for a larger company and it didn't have the dedicated level of service I am used to from other HRIS providers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6786218)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VM

Vincent M.

Operations Manager

> "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

VR

Verified Reviewer

Office Manager

> "The customer service can be a little frustrating at times."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036)

LP

Lynne P.

Office Manager

> "What I like most about Gusto is how it simplifies payroll and HR tasks."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

Abbey W.

owner, founder

> "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

MH

Melanie H.

HR Specialist

> "The reporting is not as robust or user friendly as our accounting software reporting."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540)

VR

Verified Reviewer

Operations Manager

> "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284)

VR

Verified Reviewer

server

> "Not ideal if you still live in the physical-currency world."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

AG

Adina G.

Home Healthcare

> "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

MS

Morgan S.

Customer Success Manager

> "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

NW

Natasha W.

Manager

> "The only thing I dislike about Gusto is sometimes there are moments that direct deposit paychecks have been delayed by hours up to a couple of days."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6340372)

SR

Skyler R.

Executive Director

> "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567)

SK

Sarah K.

People Ops Manager

> "The reporting functionality was also lacking compared to some of their competitors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6853705)

IL

Ian L.

City Lead

> "The app allows us to deposit our pay to our bank accounts instantly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107)

AH

Amanda H.

Office Manager

> "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

HC

Heather C.

Learning and Capability Manager

> "We use learning, performance and survey modules to provide a seamless experience for our people that supports their..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6827801)

CS

Chris S.

People and Culture Coordinator

> "The modules often don't mesh well with each other, there's no app and the system feels outdated and information is kept in..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6769004)

AM

Azzaya M.

HR Officer

> "We keep extending through other HR functions, and we are now in discussion of having ELMO analytics, reward, and..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6807114)

HB

Helena B.

P&C Manager

> "The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4846749)

HC

Heather C.

Learning and Capability Manager

> "The advice, expertise and on-going support since then has been amazing and we have developed a wonderful partnership with..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6827801)

RN

Richard N.

CEO

> "Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

TD

Troy D.

Learning and Development

> "Overall it fills most of our requirements"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6776479)

AW

Andrew W.

Administration Assistant

> "Felt like a test dummy for Xero integration, with nobody really knowing how to fix the issue and is still unresolved 3..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6023804)

CD

Caterina D.

Payroll Coordinator

> "We are still very early days so have a lot to learn but it has been a fun experience learning along the way"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6754843)

RN

Richard N.

CEO

> "Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

AB

Andrey B.

Data architect

> "Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4859716)

CS

Caroline S.

Head of People and Culture

> "After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4714149)

EW

Ella W.

Cleaner

> "The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4443898)

MP

Mac P.

FBO Attendant

> "When left idle for a while (i.e. go to do work and come back) the page usually stopped responding and does not register..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3506920)

KC

Kyan C.

Mobility HelpDesk

> "The easiness of the payroll and timesheet system makes it very easy for our employees to navigate and access their..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4257449)

TP

Tony P.

Security Officer

> "This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult,..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4326684)

CD

Caterina D.

Payroll Coordinator

> "Overall the support has been good in our journey."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6754843)

RH

Rhiannan H.

Lecturer

> "The only thing I dislike is the inability to jump straight to the assessment if I have a strong awareness of the module,..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3927265)

Alan B.

Human Resources Generalist

> "The dashboard is also quite helpful for data retrieval."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___5039623)

RN

Richard N.

CEO

> "Completely non existent customer support"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

VR

Verified Reviewer

Event Assistant

> "The icons for each heading is very helpful as well."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4752863)

RN

Richard N.

CEO

> "salesperson promised us features that don't exists"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

Alan B.

Human Resources Generalist

> "Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___5039623)

EW

Ella W.

Cleaner

> "In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4443898)

VR

Verified Reviewer

Board Advance Partner

> "Now, I know exactly where to go in ESS, how to request information or support and have more clarity around my performance..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3961223)

AM

Al M.

Software Engineer

> "After writing quarterly goals, it was confusing for the user what is the next step and which button should be clicked."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4378034)

SE

Seraphim E.

Security Control Room Operator

> "Great ways of learning and understanding a way that is descriptive with interactive screens and texts that follows with..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3940166)

MB

Miriam B.

Accounts Assistant

> "Sometimes the site will power down or a link won't work etc."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3508426)

RE

Rita E.

Digital Health Officer

> "The modules are interactive and scenarios depict real life working situations that help retain knowledge."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3960404)

JS

Jen S.

HR LD Manager

> "Mobile has no working flash, plain text only so user experience not engaging"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3846212)

TP

Tony P.

Security Officer

> "The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4326684)

SS

Saru S.

Andrologist

> "Some of the task did not show the correct answer and we didn't know what is the right answer."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3925565)

JC

Johan C.

Psychologist

> "Very easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3925029)

RDP

Rajni Devi P.

Admin

> "At times the system would freeze and had to restart the test from beginning"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3979483)

CG

Celine G.

Registered Nurse

> "easy learning and keeping the the record of my health learning"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4840051)

HK

Hannah K.

EN

> "A few bugs sometimes that makes it run slow."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3513568)

VR

Verified Reviewer

Chef Apprentice

> "I liked that its easily accessible even on mobile phone screen, very convenient and not difficult to read on smaller..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4448429)

HH

Hasini H.

Software Engineer

> "Sometimes, it takes a while to load some pages."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3934884)

AJ

Andrew J.

Care coordinator

> "being able to share recognition with peers and for the company to see it also is great."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017748)

HM

Holly M.

Research Enabler

> "The company tree area was a bit harder to navigate"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4386450)

SS

Sarah S.

Assistant Director of Nursing

> "Layout and content of E-Learning packages are clear and visually friendly."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4586942)

AJ

Andrew J.

Care coordinator

> "just sometimes a little annoying to go through different pages to find out?"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017748)

NA

Nadeem A.

Senior Projects Lead

> "I find Elmo to be a very easy to use and helpful Learning Management Software, which keeps track of my trainings and..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017765)

LT

Louella T.

Service Delivery Officer

> "I don't think I have been using the softward long enough to give a true indication of what I liked least. "

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4656334)

RV

Rommel V.

Forklift operator

> "User Friendly and very easy to use."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4794845)

WS

Washeem S.

Business Analyst

> "At this moment I do not have any suggestions to improve this software service."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917192)

CV

Caitlin V.

Administration Officer

> "excellent and easy to use very happy."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4735677)

DH

Daniel H.

Tradesperson

> "I couldn't find any features that need improvement."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4325373)

DC

Darren C.

Lender

> "The interactive nature of the system together with the ability for staff to build credits and cash backs is a fantastic..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3263045)

HS

Helen S.

National HR Manager

> "If an employee has not completed all their documentation we would like an automatic alert."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2988014)

DN

David N.

Service Delivery Manager

> "Good to the user, would be great if they can look at the Mobile apps side as well"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917369)

AL

Ashley L.

Security Officer

> "Auto generated emails claiming that courses that are actually not yet due, are in need of urgent attention."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3004245)

MS

Muhamad S.

Refugee Health Nurse

> "Great software and complete intergration of th HR and Payroll"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4459087)

LU

Lourdes U.

R&D technologist

> "Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2986302)

BD

Biplab D.

IT Infrastructure Operation Lead

> "Ease of use for myself and the team; it integrates well with SSO and makes our lives easier."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4257513)

RF

Russell F.

Community and Immunisation Nurse

> "Occasionally a training package is dated and/or less relevant"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2988250)

RS

Rodney S.

Operations supervisor

> "Very good experience with this software for performance reviews and training programs"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3934054)

VR

Verified Reviewer

Administration Assistant

> "They don't seem to understand the needs of the client/customer when working with them to come up with solutions."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3227319)

CF

Clinton F.

Digital Health Advisor

> "Clean layout within the software is helpful."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3971130)

NK

Natalie K.

Complaints Officer

> "There is nothing that Elmo can improve with current business requirements"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2982342)

AK

Anu K.

IT Procurement

> "Great to monitor processes and progress."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3916317)

CG

Claude G.

Partner

> "Implementation has been poor experience, but once live employees respond well."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2987954)

WS

Washeem S.

Business Analyst

> "Overall well developed and makes it easier for people to accomplish certain tasks easily."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917192)

BG

Ben G.

HR Administrator

> "one issue was with external training as this was very limited for what we need it for."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2267207)

PS

Pratik S.

RIsk and Audit Manager

> "It is easy to navigate the learning modules, assign and track completion"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3916093)

BG

Ben G.

HR Administrator

> "There are heaps of comments about this in the help centre but we haven't seen any improvements yet"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2267207)

[View Reviews](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

## User interface

4.62 (4,190)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)

4.48 (248)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Gusto

Top features

35/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

ELMO Software

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/161821/ELMO-Software/#features)

### Recognition

No recognitions have been awarded to Gusto

No recognitions have been awarded to ELMO Software

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ELMO Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

ELMO Software

-   By ELMO Software
-   Located in Australia
-   Founded in 2002

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