# Compare Gusto vs Branch 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gusto and Branch based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131882-162029/Gusto-vs-Branch

---

# Gusto vs Branch Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoBranch2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,190 reviews](#user-reviews)

Positive

3,914

Neutral

162

Negative

114

[## Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

Starting Price

$0.01/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [700 reviews](#user-reviews)

Positive

657

Neutral

37

Negative

6

## Summary

* * *

Key features rated by users

Features selected based on 4,111 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Online Benefits Enrollment

4.5

Health Insurance Administration

4.4

Employee Database

4.6

Employee Benefits Administration

4.6

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Online Benefits Enrollment

NA

Health Insurance Administration

NA

Employee Database

NA

Employee Benefits Administration

3.5

User satisfaction

User satisfaction

4.6

User reviews[4,190](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.6

User reviews[700](https://www.capterra.com/p/162029/Branch/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

$0.01Per Month

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Branch is free to download and roll out to enterprises of all sizes who are looking to offer financial wellness benefits to their workers.

## User reviews

Pros & cons

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

RK

Raechel K.

Training Manager

> "Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

TJ

Tanya J.

Founder

> "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416)

VR

Verified Reviewer

Sr. People Ops

> "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

PN

Princess N.

Legal Associate

> "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

RK

Raechel K.

Training Manager

> "Our team can access benefits, birthdays, compensation, and time-off in one place."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

VR

Verified Reviewer

Sr. People Ops

> "It also provides an extensive and descriptive way to manage users and permissions."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

DH

David H.

Attorney

> "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

ANDREY V.

CEO

> "Great management of contracts and compliance documents and great value for money for smaller teams."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

Bryce S.

Software Implementation

> "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Emily C.

Business Manager

> "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

JS

Jessica S.

Program Manager

> "Lack of gps tracking function when clocking in and bread crumbs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996)

Stenie O.

People Care and Coordinator Director

> "It provides great help to small business management that do not want to invest a lot of money to do their payroll."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

KO

Kearis O.

Director

> "For instance, the card we had on file to pay our subscription expired, so the whole system went down."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654)

NH

Neil H.

Franchise Owner

> "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410)

VR

Verified Reviewer

CEO and Founder

> "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

VR

Verified Reviewer

Administrative Director

> "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478)

VR

Verified Reviewer

CEO and Founder

> "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

DS

Daren S.

Owner

> "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. "

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

EB

Erika B.

Massage Therapist

> "It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7026222)

DS

Daren S.

Owner

> "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451)

James L.

Consultant

> "Gusto has always been a great platform for managing payroll for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

HD

Hannah D.

HR Coordinator

> "I worked for a larger company and it didn't have the dedicated level of service I am used to from other HRIS providers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6786218)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VM

Vincent M.

Operations Manager

> "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

VR

Verified Reviewer

Office Manager

> "The customer service can be a little frustrating at times."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036)

LP

Lynne P.

Office Manager

> "What I like most about Gusto is how it simplifies payroll and HR tasks."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

Abbey W.

owner, founder

> "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

MH

Melanie H.

HR Specialist

> "The reporting is not as robust or user friendly as our accounting software reporting."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540)

VR

Verified Reviewer

Operations Manager

> "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284)

VR

Verified Reviewer

server

> "Not ideal if you still live in the physical-currency world."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

AG

Adina G.

Home Healthcare

> "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

MS

Morgan S.

Customer Success Manager

> "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

NW

Natasha W.

Manager

> "The only thing I dislike about Gusto is sometimes there are moments that direct deposit paychecks have been delayed by hours up to a couple of days."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6340372)

SR

Skyler R.

Executive Director

> "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567)

SK

Sarah K.

People Ops Manager

> "The reporting functionality was also lacking compared to some of their competitors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6853705)

IL

Ian L.

City Lead

> "The app allows us to deposit our pay to our bank accounts instantly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107)

AH

Amanda H.

Office Manager

> "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

VR

Verified Reviewer

CEO/Founder

> "You can request a debit card sent to you for your account in the app and another great feature after doing so, you can get rewards..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

CG

Chad G.

Nunya

> "Allows fraud and charges from places that you can clearly see on a map that are not a business. Or even a bogus address."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___6268149)

VR

Verified Reviewer

CEO/Founder

> "Also a handy app to find neaby ATMs that are fee free, which there are plenty and likely you will find an eligible ATM at a local..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

VR

Verified Reviewer

CEO/Founder

> "I feel if it added a feature to easily transfer money to others like Venmo & CashApp, to be honest I wouldn't need either of those..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

TG

Tiffany G.

Shift manager

> "This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3474810)

SR

Swati R.

Digital Marketing Manager

> "When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

VR

Verified Reviewer

CEO/Founder

> "Branch is easy to use, allows you to get your check 2 days early with eligible direct deposit."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

Shanice P.

Customer Service Agent

> "I dont like the fact that you can only use the service if its offered through your employer of I could use this with any job it..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3508175)

MS

Michael S.

Inside Sales Coordinator

> "I liked how easy it was to access my pay their their mobile app and how quickly the transfer is from their account to my personal..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4522039)

DS

Derek S.

Landscape Designer

> "Not worth a paid membership."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___5096101)

KB

Katrina B.

GrubHub driver

> "I like how I can use my card at a atm or transfer to my other accounts"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3649338)

HY

Heather Y.

Office manager

> "The customer service and their limitations on what they do could use some improvement."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3448843)

AJ

Alexis J.

Receptionist

> "I love how it walked me through the steps and helped guide me to choose the correct products that my company needs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3449660)

Misty F.

Recruiter

> "Customer service doesnt look out for thier customers"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3085688)

SD

Stephanie D.

Driver

> "Easy, secure, insightful and helpful troubleshooting staff."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4862477)

JK

Josheoni K.

User

> "now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

CK

Cody K.

Driver

> "The product is easy to use with built in notifications about waiting for payments and other important news."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3856338)

US

Udelvina S.

Owner

> "Lots of bugs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2948254)

SR

Swati R.

Digital Marketing Manager

> "I found Branch to be very useful while managing field staff. and their requirements."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

JK

Josheoni K.

User

> "I feel if the customer service is not there then you're never going to be serviced the way you should as a customer."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

SW

Sara W.

Freelance Delivery Driver

> "Great app to use for direct deposits and banking app."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3494180)

JK

Josheoni K.

User

> "My last concern is that there is no online chat for customer service."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

DG

Diane G.

Escrow Officer

> "The product is easy to use and makes accessing direct payment activity a breeze."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3884575)

JK

Josheoni K.

User

> "No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JB

Jessica B.

Founder

> "They are life-saving if you are marketing an app."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3503576)

JK

Josheoni K.

User

> "I mean without customers there's no business."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

[View Reviews](https://www.capterra.com/p/162029/Branch/reviews/)

## User interface

4.62 (4,190)

[Branch](https://www.capterra.com/p/162029/Branch/)

4.57 (700)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Gusto

Top features

44/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

Branch

11/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/162029/Branch/#features)

### Recognition

No recognitions have been awarded to Gusto

No recognitions have been awarded to Branch

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Branch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

Branch

-   By Branch
-   Located in United States
-   Founded in 2015

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

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[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

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4.5

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4.5

Features

4.4

4.6

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