# Compare Gusto vs Rise 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gusto and Rise based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131882-163570/Gusto-vs-Rise

---

# Gusto vs Rise Features and Cost Comparison

Last updated April 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoRise2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

[Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,206 reviews](#user-reviews)

Positive

3,930

Neutral

162

Negative

114

[## Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

105

Neutral

19

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 28,526 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Tax Compliance

4.4

W-2 Preparation

4.7

Tax Calculation

4.4

64%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

5.0

Tax Compliance

4.9

W-2 Preparation

NA

Tax Calculation

\--

User satisfaction

User satisfaction

4.6

User reviews[4,206](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.1

User reviews[134](https://www.capterra.com/p/163570/Rise/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Rise is designed for companies with 20 to 250 employees in Canada.

## User reviews

Pros & cons

VR

Verified Reviewer

hr service

> "I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

VR

Verified Reviewer

hr service

> "Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as being..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

JT

Jarvis T.

Sales Rep

> "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

RS

Radha S.

Legal Assistant

> "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without extensive..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

Ferit T.

Scientist

> "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't stated..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

RK

Raechel K.

Training Manager

> "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to what I..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

Lenora H.

Clinical Supervisor

> "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

YM

Yasmin M.

Operations Assistant

> "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or benefit..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

VR

Verified Reviewer

hr service

> "The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

RS

Radha S.

Legal Assistant

> "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

Ferit T.

Scientist

> "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my payroll needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

CC

Colton C.

Operations Manager

> "I am not a fan of the inability to submit time off requests if hours are not in the bank."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you scale..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for some of..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

YM

Yasmin M.

Operations Assistant

> "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

TJ

Tanya J.

Founder

> "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you have the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416)

Samantha L.

Client Services

> "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already high-cost..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

PN

Princess N.

Legal Associate

> "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to cut..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

RS

Radha S.

Legal Assistant

> "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay stubs,..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

DH

David H.

Attorney

> "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for nonbusiness..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to do anything..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Bryce S.

Software Implementation

> "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

Emily C.

Business Manager

> "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271)

JS

Jessica S.

Program Manager

> "Lack of gps tracking function when clocking in and bread crumbs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996)

JanetStar V.

President

> "I like how easy it was to maneuver through the product, because everything was clearly marked by tabs and I knew where to locate everything for my payroll needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7151291)

KO

Kearis O.

Director

> "For instance, the card we had on file to pay our subscription expired, so the whole system went down."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

VR

Verified Reviewer

CEO and Founder

> "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

Stenie O.

People Care and Coordinator Director

> "It provides great help to small business management that do not want to invest a lot of money to do their payroll."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

VR

Verified Reviewer

CEO and Founder

> "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that does..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

NH

Neil H.

Franchise Owner

> "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of active..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410)

VM

Vincent M.

Operations Manager

> "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this department."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455)

VR

Verified Reviewer

Administrative Director

> "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478)

VR

Verified Reviewer

Office Manager

> "The customer service can be a little frustrating at times."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email which is..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

James L.

Consultant

> "Gusto has always been a great platform for managing payroll for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances and..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

server

> "Not ideal if you still live in the physical-currency world."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

RK

Raechel K.

Training Manager

> "I cannot always access my personal email while working."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

LP

Lynne P.

Office Manager

> "What I like most about Gusto is how it simplifies payroll and HR tasks."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

Abbey W.

owner, founder

> "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

AC

Angel C.

QC

> "Well organized system for employee and employers to connect directly with employee profiles, pay changes, time off and reduce data entry..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7114296)

TF

Theresa F.

Owner

> "I've been terrible at meeting the payroll deadline especially on Mondays or after a long weekend and while Rise always ensures my payroll..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005884)

CH

Carrie H.

Executive Assistant

> "One of my absolute favourite features is the integration of the HRMS with payroll, time off policies and usage, the active work schedule,..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

MB

Mike B.

Manager

> "Our previous payroll system was overly complicated and stressful to use due to so many steps to generate a payrun."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

MB

Mike B.

Manager

> "Comparing Rise to our previous payroll program, Rise is much more user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

AG

ALLAN G.

President

> "We originally wasted so many resources manually calculating these inputs (and risked the possibility of manual input mistakes)."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

JH

Jocelyn H.

Grants Manager

> "It's easy to modify a pay run without having to do a lot of tedious back-and-forth with Rise, and there are many check points through the..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4977162)

CH

Carrie H.

Executive Assistant

> "One of my least favourite functions would have to be the onboarding, as it is fairly round-about to get to add a new employee properly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

AG

ALLAN G.

President

> "Very easy company to work with- I would recommend highly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

KT

Kelly T.

Controller

> "I find it a bit overwhelming when figuring out how to set everything up - and where to go to access certain information, as some is stored..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

MB

Mike B.

Manager

> "From first contact, to implementation, to going live was relatively easy."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

ID

Ivy D.

Admin and HR Manager

> "I would say recent glitches have been a struggle, and sometimes, it's not always compatible with our hardware, takes a lot of time to..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6008829)

LM

Leona M.

Director

> "Brokering a group plan for a collective of small group plans is BRILLIANT and offers a comprehensive and affordable benefits plan for small..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

LK

Laura K.

Manager, HR & Payroll

> "It can be time consuming to create a report to get the exact information you're looking for.\*Not all screens have the same functionality -..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4680678)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "We've been using Rise for over 7 years and it's improved greatly over that time, they are constantly evolving but their customer service..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

AK

Azreen K.

HR Payroll Coordinator

> "It was complex, comprehensive and expensive too."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6524105)

ED

Eldon D.

President

> "It is accurate and having all statutory deductions handled directly is a great assurance for compliance"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4907590)

CH

Caitlin H.

Payroll Administrator

> "It is not robust and cannot support a complex payroll"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6142536)

LC

Leah C.

Payroll Specialist

> "I love the payroll input sheet, it makes it so easy to make changes to payroll, and I can easily view changes to an employees pay without..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4597014)

KH

Katrina H.

HR Generalist

> "The tech team seems to move a bit slow, and not sure if its due to lack of staff or a high number of service tickets, but it can be a bit..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

LM

Leona M.

Director

> "As an HR department of one, a one-stop-shop is time saving and has eliminated the need for multiple entry of data across various platforms."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

GL

George L.

CFO

> "The link between HR and payroll is still clunky - when you log out of payroll, it looks like you are still logged in"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716306)

PG

Patrick G.

Regional Sales Manager

> "At this point I have a lot more to learn to customize my experience as a manager but I am enjoying what I have explored so far."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6035748)

KH

Katrina H.

HR Generalist

> "The reporting feature within payroll is very complicated, hard to pull data that we need so"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GW

Grace W.

Manager, Payroll and administration

> "I like that I can export the input sheet to excel, I can work on the excel sheet for any adjustments."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3701898)

TL

Tina L.

HR Admin

> "Support is not great can take days to hear back from support and when its regarding payroll time is of the essence."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

KH

Katrina H.

HR Generalist

> "Also needs some simple fixes, like the calendar having a choose the date instead of scrolling month by month; but overall its a great..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GL

Gail L.

VP Human Resources

> "It has been difficult, conflicting direction, changes and poor onboarding process, too many needs cannot be met."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4661448)

KT

Kelly T.

Controller

> "Saved SO much time as we were doing everything manually before."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

KG

Kayla G.

Registered Massage Therapist

> "Dont find the software to be too user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6239641)

MR

Mike R.

Contorller

> "Submitting payroll is simple and can be done in under 10 minutes for my small business."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3709520)

LM

Leona M.

Director

> "The ATS is lacking and limited compared to its competitors in terms of functionality."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

Nick A.

Managing Director

> "We're just starting to use their recruiting and onboarding system and it's fantastic. If you hate doing things manually, Rise's platform..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3603431)

SB

Samantha B.

Human Resource Manager

> "The implementation lacked effective communication and there were times where we felt abandoned."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4625297)

JG

Jackie G.

Manager, People and Culture

> "I like the payroll system a lot,"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4881669)

RL

Rozelle L.

Senior Finance Manager

> "Nothing that I can think off, to be honest I have not had a chance to fully explore the software outside of the features that I need."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716642)

OT

Omar T.

Group Controller

> "Having Rise on our side, gives us that needed confidence to ensure that payroll will be properly processed."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3681590)

SS

Sonny S.

Director of Finance

> "Payroll instructions are difficult to use for first time users."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716458)

LL

Lesli L.

Executive Director

> "It has reduced our over all workload while also providing improved services to our employees."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4702850)

VR

Verified Reviewer

CEO

> "It really felt like deceptive sales tactics to acquire users, get them to invest time and energy into learning how to use their product and..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

KH

Katrina H.

HR Generalist

> "Employees are more in control of their information, and can make changes/requests very easily."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

PA

Polina A.

HR Manager

> "The program has a lot of bugs or glitches and you can't fix anything or no workarounds can be found."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

KH

Katrina H.

HR Generalist

> "The KB articles are wonderful resources to use to solve problems/issues without having to send in a ticket."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

VR

Verified Reviewer

CEO

> "Last month I received a newsletter from them informing me that they are no longer offering free for life and that I will need to pay $30/mo..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

NK

Natasha K.

People Operations Manager

> "sensitive content hidden\] answers my questions in a timely matter, will always help me and provide suggestions on how I can make things..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4627826)

VR

Verified Reviewer

Chief Operating Officer

> "Which is compounded by the amount of errors that their system makes. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Intuitive and Accessible."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

TL

Tina L.

HR Admin

> "i was shocked no one would help fix this."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "East of use, cost and Great customer service"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

PA

Polina A.

HR Manager

> "I used to be a big supporter of RISE, them being Canadian small business but now I am walking away as I don't think the product or support..."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

SM

Samantha M.

Operations Specialist

> "Great onboarding."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

VR

Verified Reviewer

CEO

> "Other than the above, their product has quite a few bugs."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

AH

Ashanul H.

HR Advisor

> "Easy to use."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___5094591)

VR

Verified Reviewer

Chief Operating Officer

> "COVID hit, and they let go of all of their staff. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Features well laid out and easy to navigate"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

MR

Michael R.

COO

> "Exceptionally poor support."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3355590)

[View Reviews](https://www.capterra.com/p/163570/Rise/reviews/)

## User interface

4.62 (4,206)

[Rise](https://www.capterra.com/p/163570/Rise/)

4.10 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Gusto

Top features

35/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

Rise

26/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/163570/Rise/#features)

### Recognition

Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Rise

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rise

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

Rise

-   By Rise
-   Located in Canada
-   Founded in 2010

## Popular Comparisons

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[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

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4.0

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4.2

Ease of Use

4.9

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

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[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

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Price

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4.0

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/163570-185859/Rise-vs-RUN)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

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4.5

Features

4.3

4.6

Ease of Use

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[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

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Price

Contact vendor for pricing

4.0

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-163570/WorkforceNow-vs-Rise)

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4.0

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