---
title: "Compare Gusto vs Guusto 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Gusto and Guusto based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/131882-186209/Gusto-vs-Guusto"
page_type: "comparison"
language: "en"
---

# Gusto vs Guusto Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GustoGuusto2/4 selected

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

[## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [4,225 reviews](#user-reviews)

Positive

3,946

Neutral

164

Negative

115

[## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$4.80/month

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [3,835 reviews](#user-reviews)

Positive

3,824

Neutral

8

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 33,089 reviews from employee recognition software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Employee Reward Programs

NA

Peer-to-Peer Recognition

NA

Single Sign On

NA

Manager-to-Employee Recognition

NA

Mobile Access

4.5

88%Fit

High performer

Feature ratings

Employee Reward Programs

4.9

Peer-to-Peer Recognition

4.8

Single Sign On

4.8

Manager-to-Employee Recognition

4.9

Mobile Access

4.8

User satisfaction

User satisfaction

4.6

User reviews[4,225](https://www.capterra.com/p/131882/Gusto/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.9

User reviews[3,835](https://www.capterra.com/p/186209/Guusto/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$49Other, Per Month

-   Free version
-   Free trial

Price starts from

$4.80Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.

Best for

Guusto serves HR and operations leaders at frontline, deskless, and distributed organizations, including healthcare, retail, hospitality, manufacturing, construction, and financial services.

## User reviews

Pros & cons

VR

Verified Reviewer

hr service

> "I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

VR

Verified Reviewer

hr service

> "Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

JT

Jarvis T.

Sales Rep

> "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223)

Hallye N.

Operation Management

> "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489)

RS

Radha S.

Legal Assistant

> "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

MH

Matthew H.

Tutor

> "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

RK

Raechel K.

Training Manager

> "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

Ferit T.

Scientist

> "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

YM

Yasmin M.

Operations Assistant

> "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

Lenora H.

Clinical Supervisor

> "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

Ryan P.

Graphic Designer

> "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

GM

Gustavo M.

Manager

> "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

hr service

> "The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528)

MH

Matthew H.

Tutor

> "Customer service does make an effort to put things right, but compensation in the form of future credit means you still end up spending additional money to..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

RS

Radha S.

Legal Assistant

> "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

CJ

Chris J.

Director of Clinical Operations.

> "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429)

RF

Rebekah F.

Personal trainer

> "The customer supper and ability to jump on a call with a live person instead of an AI chat bot is really what drew me!"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815)

Ferit T.

Scientist

> "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725)

YM

Yasmin M.

Operations Assistant

> "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692)

Sofia L.

Head Administrative Assistant

> "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600)

DH

David H.

Attorney

> "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595)

CC

Colton C.

Operations Manager

> "I am not a fan of the inability to submit time off requests if hours are not in the bank."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098)

Samantha L.

Client Services

> "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912)

SS

Sara S.

Client Relations Coordinator

> "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423)

VR

Verified Reviewer

server

> "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

MH

Matthew H.

Tutor

> "Almost every ingredient seems to arrive wrapped separately, which creates a surprising amount of waste each week."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

HS

Hailey S.

Server

> "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926)

YP

Yolanda P.

Founder

> "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949)

RS

Radha S.

Legal Assistant

> "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559)

VR

Verified Reviewer

HR Director

> "There are limitations on reporting fuctions that needs some customization."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840)

CB

Charity B.

Manager

> "Employee onboarding, tax filings, and payroll administration were straightforward, which saved us a significant amount of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162064)

Carlie R.

Owner

> "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844)

JG

Janna G.

Executive Director

> "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595)

HB

Hayleigh B.

Infant Teacher

> "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109)

SP

Sara P.

Director of Operations

> "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

Dovid D.

Owner

> "They lie about forms and tax filing so that they cause loss of money to the company."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297)

JanetStar V.

President

> "I like how easy it was to maneuver through the product, because everything was clearly marked by tabs and I knew where to locate everything for my payroll..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7151291)

MS

Morgan S.

Customer Success Manager

> "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

VR

Verified Reviewer

Prez

> "Payroll runs are quick and accurate, and the self-serve employee onboarding process is seamless."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572)

ZB

Zakaria B.

sales rep

> "The limited customization options for reports can be a drawback for businesses with specific needs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809)

MG

Moran G.

Mobile Marketing Lead

> "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

AM

Anukriti M.

Architectural Designer

> "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227)

RK

Raechel K.

Training Manager

> "I cannot always access my personal email while working."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061)

Ryan P.

Graphic Designer

> "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520)

AD

Angie D.

Executive Director

> "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741)

BK

Brianna K.

Social Media Manager

> "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219)

Abbey W.

owner, founder

> "It's a bit difficult to link Gusto to benefits like workers comp and insurance."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565)

GM

Gustavo M.

Manager

> "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

VR

Verified Reviewer

administrative

> "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184)

AK

Amanda K.

Assistant Director

> "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973)

AG

Allison G.

Owner

> "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872)

Dan J.

COO

> "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

NH

Nicole H.

Director of operations

> "Being able to process payroll online and integrate with our scheduling tool is a time saver"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152)

TR

Todd R.

President

> "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973)

AG

Adina G.

Home Healthcare

> "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045)

VR

Verified Reviewer

server

> "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599)

MS

Morgan S.

Customer Success Manager

> "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679)

MB

Matt B.

CEO

> "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891)

SR

Skyler R.

Executive Director

> "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567)

VR

Verified Reviewer

CEO and Founder

> "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118)

IL

Ian L.

City Lead

> "The app allows us to deposit our pay to our bank accounts instantly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107)

SD

Suzie D.

Medical asst

> "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867)

GM

Gustavo M.

Manager

> "Overall, my experience with the software has allowed me to have frictionless payroll management, which has been key to business growth, although I might be..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

QL

Qin L.

Administrative Assistant

> "It is very helpful in having all of the services we need in one app, from hiring and onboarding to payroll and benefits."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7011616)

Chitrang S.

Software Engineer

> "The product is a bit on the costlier side, which makes it difficult for small startups to adopt to such useful software."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6545628)

SA

Suman A.

TAx preparer and Licensed Producer

> "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018)

FD

Fran D.

Clinical Psychotherapist and Director

> "We ended up leaving due to the cost of it."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119687)

VR

Verified Reviewer

Prez

> "Gusto has completely streamlined how we handle payroll and benefits."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572)

SH

Sarge H.

COO

> "I spent 4 days and countless hours on the phone with no resolution. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7178935)

VR

Verified Reviewer

Sr. People Ops

> "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192)

GS

Garrett S.

Federal WildFire Contracts

> "Gusto’s actions continuously creates unnecessary financial strain and wasted time."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651)

SM

Sanaa M.

Middle School Staff

> "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

JZ

Jon Z.

Owner

> "However, Gusto was responsible, per how ALL payroll companies sell their services, for the interest and penalties since Gusto was entirely to blame."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6506451)

SP

Sara P.

Director of Operations

> "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

James L.

Consultant

> "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842)

SM

Sanaa M.

Middle School Staff

> "Gusto does not contain direct messaging options for employees to contact their company's HR services team."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833)

VR

Verified Reviewer

Manager

> "The interface of Gusto is attractive, simple and user-friendly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139458)

SD

Suzie D.

Medical asst

> "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867)

BZ

Brandy Z.

Safety Consultant

> "I enjoy how user-friendly it is, and everything you need is on the left side of the page in an easy-to-read manner."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7086390)

YB

YURI B.

HR

> "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453)

NB

Nitansha B.

Cashier

> "Seamless platform to give rewards and also make an announcement to motivate others"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6603456)

JL

Jonathan L.

VP, Marketing, Customer Experience

> "A little disorganized in certain areas make it hard to find specifics."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6460766)

JC

Jessica C.

Therapist

> "Gusto is an extremely user-friendly platform."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7130034)

AA

Aiden A.

Stem Instructor

> "not very feature full for the user could be improved"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6324642)

VL

Victor L.

Partner

> "It also offers robust integrations with various applications, enhancing functionality and streamlining business operations"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6581993)

JB

John B.

Treasurer

> "It was tricky to get Gusto fully integrated with our preferred timekeeping system. "

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486)

VR

Verified Reviewer

Self employed

> "It provided convince and was simple to integrate with different jobs."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6878801)

CV

Cleo V.

VP, People and Operations

> "Lack on benefits integration"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6258638)

SS

Somya S.

Vice President

> "It integrates with QuickBooks and our clocking program."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3192579)

PK

Paul K.

Practice Manager

> "Some of the integrations did not work as promised, so some manual entry is still required as it does not offer a time clock option."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3607530)

DP

Dustin P.

CTO

> "Has some good integrations."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3118671)

JW

Jeffrey W.

Owner

> "Integration with Quick-books failed and Gusto blamed that on Quick-books."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3768368)

MH

Matthew H.

Tutor

> "The service is straightforward to use, and meal planning becomes much easier when everything arrives ready to cook."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

BP

Beena P.

RN

> "It may not be easy for those who are not very good with technologies"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6710924)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Unlike other platforms that require a week of setup, Gusto was easy to dive into immediately."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7124058)

JB

Juli B.

Chief Accountant

> "Getting a hold of a person at all is not easy."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6123515)

RF

Rebekah F.

Personal trainer

> "The clear steps on setup was surprisingly simple and quick"

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815)

FR

Felix R.

CEO, CMO and Co-Founder

> "It was not easy at all to setup this tool."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6321529)

LC

Latisha C.

Sales

> "Using gusto was a little hard figuring out but then it wasn’t bad after it was set up."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7085260)

LL

Lianna L.

Manager

> "Occasionally it is difficult to reach a live person for help but we have rarely had to speak to someone."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3731094)

CB

Cecelia B.

Operations Specialist

> "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707)

MH

Matthew H.

Tutor

> "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069)

SC

Swetha C.

TPM

> "Customer support has also been responsive whenever assistance was needed."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162193)

Lenora H.

Clinical Supervisor

> "With customer support experience, customer service could use some improvement."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736)

KO

Katie O.

OM

> "The customer service department is very helpful and were extremely kind."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135480)

MK

Matthew K.

CEO

> "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..."

[See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516)

Stenie O.

People Care and Coordinator Director

> "Gusto is easy to use, and have customer support that respond rather quickly."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567)

VH

Vontavius H.

Chief Executive Officer

> "Customer service could be better."

[See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7113163)

[View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

VP

Vijay P.

Pharmacist

> "Immediate access to a wide variety of popular gift cards, making it a fast, versatile way to reward staff, An incredibly simple interface and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296)

SP

Sadiq P.

Personal Advisor

> "The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642)

Peter C.

Dish Washer

> "Guusto delivers an incredibly straightforward, efficient, and budget-friendly experience for managing employee recognition—especially for teams with a mix..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7182573)

Lipsha P.

Psw

> "One downside is that some reward options may not always be available in certain locations, and occasionally the app can feel slightly slow when loading..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155465)

Anthea M.

Software Developer

> "I like that I am able to send/receive gift amounts easily and have the ability to combine the amounts that I receive to redeem from various merchants."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7180431)

MA

Miguel A.

Network Systems Administrator

> "Can feel transactional if overused – Because it's centered on gift cards, recognition can sometimes feel more like a transaction rather than a cultural or..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560)

AA

Amekia A.

Hearing Care Coordinator

> "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198)

KM

Kayla M.

Sous Chef

> "In my experience, employees have the taxes come out of their paycheck and some find that unfair since the money is not added to the paycheck and the cost..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7166508)

KG

Komal G.

Client service

> "Guusto also encouraged regular recognition among team members, which strengthened morale and teamwork. While there were a few minor areas that could be..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675)

YA

Yasmin A.

Physician

> "Users may find the number of required details unnecessary for a simple gifting experience, which can make the process feel longer and less convenient than..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553)

KK

Khawaish K.

vhh

> "Its easy convenient Gusto is a user-friendly payroll and HR platform that simplifies employee management for small and medium-sized businesses."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172012)

RA

Reem A.

Client Relations Specialist

> "I also find the section on the main page that tells you how much of the money you already redeemed sort of misleads me to think that is how much I still..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7153893)

PV

Pablo V.

Biomedial tech II

> "This is the perfect site to give employee recognition not only because of the monetary incentive but also if any issues occur customer support is readily..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7183732)

VR

Verified Reviewer

Registered Nurse

> "One thing I dislike about Guusto is that the reward options and redemption experience can sometimes feel limited depending on the location or available..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023)

AJ

Ariadne J.

Hearing Aid Specialist Apprentice

> "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910)

Caitlin N.

Administrative Coordinator

> "I dislike that if i use the money towards something but it does not reach the full amount, i cannot add it to another amount that i have to make it higher."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7132395)

ZB

Zoe B.

Move Ambassador

> "The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7145997)

VP

Vijay P.

Pharmacist

> "customer service, frequently citing long response times, unhelpful automated resolutions, and difficulty reaching knowledgeable representatives."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296)

PG

Pooja G.

Insurance advisor

> "People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579)

AW

Alysha W.

Personal Insurance Agent

> "I did not like how I had to go through the motions of redeeming the gift card in order to look at all the options that were available."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7184335)

MM

Marko M.

not applicable

> "Navigating the interface is seamless, and sending or redeeming rewards takes no time at all, making the whole process highly efficient and user-friendly."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828)

DL

Dale L.

Manager

> "I'm not sure whether this is due to changes by Guusto or restrictions set by our organization, but it has reduced some of the reward options available to..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045)

ER

Emily R.

Behavior technician

> "my company utilizes encouraging and appreciative messages in addition to our gift cards, and that’s honestly just as reinforcing!"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7162533)

EC

Edward C.

Director of Food and Nutrition

> "Some users struggle with redeeming the award due to lack of knowledge when it comes to technology, especially with our older associates."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161314)

YA

Yasmin A.

Physician

> "Guusto made recognition and gifting more enjoyable and accessible. Although there were a few areas that could be simplified, such as reducing information..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553)

YA

Yasmin A.

Physician

> "One drawback of Guusto is that it sometimes asks for too much information during the setup or redemption process."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553)

Peter C.

Dish Washer

> "Managers can instantly send real value via text, push notifications, or printed QR codes directly on the floor."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7182573)

PW

Phillip W.

Spray technician

> "My least favorite part is that the merchant selection can sometimes be limited, so I don’t always find a retailer I use regularly."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7179640)

MT

MICHAEL T.

Member Service Officer

> "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874)

VR

Verified Reviewer

Loader operator

> "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909)

AA

Alejandra A.

Digital Imaging Representative

> "What I liked most about Guusto was the ability to select the gift cards based on what was offered through the site."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7159871)

EC

Emerald C.

HCC

> "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990)

MK

Michael K.

account manager

> "I really enjoy using Guusto as an employee. When I receive a reward, there's no confusing points system to figure out — it's just a straightforward gift I..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7171349)

TS

Ty S.

Counselor

> "The account creation, the limited rewards, and the unnecessary notifications."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170520)

JL

Joel L.

Analyst

> "This is so convenient to use especially when you are a busy person and you wanting to just convert points or money to any merchants and could also be a..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7195202)

Jenna M.

DSW

> "Amazon is no longer available for me to choose from for work which sucks as it was my top choice, however still lots of great options"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147)

SP

Sadiq P.

Personal Advisor

> "I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642)

Gayatri S.

Lottery call centre clerk

> "There is no option to redeem money by credit or debit cards."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7207038)

Trinidad F.

Remote Assistant Dispatcher

> "I love the entire concept and the customization of gifts and variety of gift card choices when using Guusto."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123301)

GC

Gilian C.

Manager

> "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782)

Shallu V.

supply ECA

> "Payroll, payslips, and employee information are all in one place, which makes HR work much faster and more organized."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7135202)

LO

LaMar O.

Material Handler

> "There honestly isn't much not to like other than the fact if you forget to redeem your rewards in a certain period of time, they expire."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7152800)

HA

Himani A.

Financial services representative

> "I have been working with my company and guusto for more than 2 years and it’s a wonderful experience, digital gift cards can we used anywhere anytime and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123153)

JR

Justin R.

Parking lot sweeper

> "Had a little trouble logging in because the code sent to my email was not showing up in time so it time out."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7169300)

Jenna M.

DSW

> "the variety of options to choose from to redeem are amazing and can cover all type of categories of things you may want or need."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147)

MR

Mariah R.

Program and Resources Coordinator

> "The webpage states incorrect information about how many unopened gifts I have."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537)

VR

Verified Reviewer

Registered Nurse

> "It makes it easier for managers and organizations to appreciate employees quickly and fairly, which helps improve morale, motivation, and workplace..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023)

AF

Ashley F.

RBT

> "Sometimes it is difficult to log in especially if it’s on a different device from your typical work device."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7182450)

MA

Miguel A.

Network Systems Administrator

> "Personal choice for recipients – Instead of forcing a single reward, recipients can choose from a wide range of gift options, which increases the..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560)

LV

Li V.

Teller

> "Honestly nothing, I wasn't able to pick Amazon as my merchant last time I got a gift card but I think I accidentally skipped over it."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7150652)

MD

Madhavi D.

Account receivable

> "I also appreciate the wide variety of gift options available to recipients, which helps ensure the rewards are valuable and personalized.""

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170871)

VR

Verified Reviewer

Physiotherapist

> "The only thing i don't like about it is that it doesn't let you choose a pre-paid visa/mastercard."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7128076)

AM

Anett M.

Hearing Health Coordinator

> "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720)

NM

Nasim M.

Audiometric Technician

> "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350)

AsP

Anaïs P.

Content creator and Community Manager

> "It automates a range of tasks, helping businesses save time and reduce administrative workload."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174726)

RC

Rosie C.

Senior Trader

> "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811)

HK

Harmanjot K.

Insurance Advisor

> "I appreciate how quickly rewards can be sent and redeemed, which helps create a positive experience for both senders and recipients."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7167068)

HZ

HARRY Z.

Senior statistical programmer

> "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974)

KG

Komal G.

Client service

> "I appreciated how straightforward the system was to use, from sending rewards to redeeming them, and the flexibility of the reward options made the..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675)

João Paulo X.

Paralegal

> "Not being able to search vendors before deciding the amount is not great."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7151738)

Tytianna M.

Telephone Interviewer

> "I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7148062)

KT

Khushbu T.

HR Manager

> "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384)

PS

Phoebe S.

Sales Connoisseur

> "They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7121793)

DL

Dale L.

Manager

> "One challenge has been that some merchants that were previously available for rewards are no longer accessible."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045)

MM

Marko M.

not applicable

> "I personally prefer to use Amazon gift cards, so the redemption process is super quick, straightforward, and highly convenient for my needs."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828)

VR

Verified Reviewer

HR and Communications Coordinator

> "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480)

PG

Pooja G.

Insurance advisor

> "In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579)

NM

Nancy M.

Developmental Support Worker

> "The only thing I remember not liking was that I had to be on my work email one time when I was trying to redeem it. "

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157274)

JM

Josh M.

Customer Service Support

> "It removes the administrative burden of traditional recognition programs and puts meaningful rewards directly into the hands of our staff."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7165192)

CM

Cal M.

Associate Data Manager

> "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323)

JW

Jennifer W.

Environmental Services

> "I use this site to claim gift cards from my employer when they reward me for doing great things."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143736)

AL

Alejandra L.

Analyst

> "Sometimes it's hard to tell if the options are applicable to where I live."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7131003)

JL

Jayden L.

VP of Accounting

> "Guusto is an amazing platform to help recognize employee achievements and amazing people within our company!"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7122640)

VS

Vishnu S.

Insurance advisor

> "The only downside I noticed is that rewards can sometimes take longer than expected to reach the recipient."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7188097)

JP

Johanne P.

Assistant Account Manager

> "I love that you can combine cards to increase the amount to be redeemed for a single purchase."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174460)

LL

Lorena L.

Senour EA

> "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361)

AS

Annie S.

Customer

> "It does a great job of customer appreciation by offering flexible options, being easy to set up and implement, and providing instant value and delivering..."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155671)

Ronnie P.

Account Executive

> "In this case, I can only use the debit Mastercard online which limits my spending ability"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778)

MZ

Melissa Z.

Personal support worker

> "The app has been great as i enjoy being able to send thank you notes to my coworkers even when we are not on the same shift"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7176229)

RB

Roxy B.

QMHP

> "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434)

VR

Verified Reviewer

National Talent Acquisition Specialist

> "Its intuitive design makes it easy for both managers and employees to navigate and use the system without extensive training."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7087417)

HS

Hassan S.

Advisor

> "Its limited accessibility and lack of resources."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7187962)

VR

Verified Reviewer

Vehicle Operations Coordinator

> "This design significantly improves efficiency."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7152576)

JF

Jae F.

Employee

> "I have not interacted much with the platform to know what I dislike yet."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7154648)

João Paulo X.

Paralegal

> "I love being able to choose from coffee to tech hardware."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7151738)

NP

Nitaben P.

Housekeepr

> "Guusto Application is not user friendly."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6727621)

JW

Jojo W.

Associate Manager

> "A few areas could be more intuitive, but the platform delivers strong value"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7047245)

RC

Ricky C.

QA Analyst

> "UI is outdated and could be more modern."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___4001403)

Ryan L.

Boss

> "Integration with our existing HR systems was seamless and painless."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7122693)

RG

Rach G.

Research Contributor

> "I am still new at this platform so it would be hard to answer this question with specifics at the moment."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155404)

JM

Jason M.

Trainer

> "Additionally, I love how seamlessly it integrates with Microsoft Teams, allowing recognized employees to communicate effortlessly and stay connected."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6585028)

HS

Hassan S.

Advisor

> "It will give a hard time to all the competitors."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7187962)

Hannah C.

Waitress

> "Integration with other tools is a beneficial feature since it makes the whole process seamless."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6778171)

BM

Ben M.

Behavior tech

> "The app for Samsung is slow."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6548075)

SJ

Sylvia J.

HR Advisor

> "A great platform to integrate for recognizing employees."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6495074)

AK

Alexa K.

HR Generalist

> "sometimes difficult to find the reports I need"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6570692)

MR

Megan R.

Athletic Trainer

> "Ability to appreciate staff for hard work they do everyday and to feel like we are making a difference"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7175086)

VP

Vijay P.

Pharmacist

> "customer service, frequently citing long response times, unhelpful automated resolutions, and difficulty reaching knowledgeable representatives."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296)

PM

Parvaneh M.

Property Administrator

> "It looked like a little bit complicated at the beginning but I found it very useful"

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7184994)

VR

Verified Reviewer

Manager, Business Analytics

> "The con was that there was no way to support local restaurants through this program."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___3263953)

RT

Rhonda T.

Manager

> "Efficient quick and offer a variety of choices."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161476)

Kow S.

Product Manager

> "There isn't much I dislike about this service, in fact, there isn't one thing I can say I dislike about Guusto so far."

[See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___3487695)

[View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/)

## User interface

4.61 (4,225)

4.94 (3,835)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Gusto

8/45

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Content Library
-   Corporate Discounts
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Engagement
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   File Sharing
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Mobility
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Performance
-   Recognition Tracking
-   Reminders
-   Reporting
-   Reporting/Analytics
-   Rewards
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations
-   Workflow Automation

[See all features](https://www.capterra.com/p/131882/Gusto/#features)

Guusto

Top features

29/45

-   360 Degree Feedback
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Awards Management
-   Budget Control
-   Chat/Messaging
-   Commenting/Notes
-   Content Library
-   Corporate Discounts
-   Customizable Branding
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   eCards
-   Employee Engagement
-   Employee Profiles
-   Employee Reward Programs
-   Engagement Tracking
-   File Sharing
-   Gamification
-   Generative AI
-   Goal Management
-   Incentive Management
-   Leaderboards
-   Manager-to-Employee Recognition
-   Mobile Access
-   Mobility
-   Multi-Language
-   Nominations
-   Ongoing Performance Tracking
-   Peer-to-Peer Recognition
-   Performance
-   Recognition Tracking
-   Reminders
-   Reporting
-   Reporting/Analytics
-   Rewards
-   Rewards Catalog
-   Single Sign On
-   Social Recognition
-   Surveys & Feedback
-   Third-Party Integrations
-   Workflow Automation

[See all features](https://www.capterra.com/p/186209/Guusto/#features)

### Recognition

Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports

Guusto is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Employee Recognition Software (2026) 

Best Value Employee Recognition Software (2025) 

Best Value Employee Recognition Software (2024) 

Best Value Employee Recognition Software (2023) 

Best Value Employee Recognition Software (2022) 

### Deployment & support

Gusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guusto

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gusto

-   By Gusto
-   Located in United States
-   Founded in 2011

Guusto

-   By Guusto
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

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[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

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$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.6

4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

$49/month

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Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

[Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (741)](https://www.capterra.com/p/170710/Bucketlist/reviews/)

$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

$49/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

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$4.8/month

Price

Contact vendor for pricing

4.9

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto)

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

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Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow)

[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

vs

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4.9

Features

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4.9

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[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

vs

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4.5

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4.7

4.6

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[Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

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