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Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.
Justworks serves small and mid-size businesses by offering effortless payroll, benefits, and healthcare management solutions.
I love how simple and relatable Gusto is. It is very user-friendly and super easy to use as an employee.
I have to say the lack of response or delay in response is a bit frustrating. A simple question takes more than a few days to get answered.
Great, it was easy to use and reliable. Excellent payroll solution for smaller companies that want a payroll service.
The whole GUI is absolutely horrible. If you make the slightest mistake with the mouse position it erases the entry you are working on, so if you extensively document, say bye-bye to what you typed.
Also, their customer support line was super helpful which is always a plus. Very happy my new side uses this application and makes it easy for their employees to have access to their pay.
Hard to set up, produces the wrong information, is hard to correct, little to no customer support.
The tool is amazing and reliable especially on various projects employees database management and the project financial data analytics generation is impressive.
Seriously...that's what they said. We almost lost the client because of it too.
I have really enjoyed the ease of use and all the partnerships/social benefits that are offered. You never know who is going to join your company bc you offer CitiBike.
They just suck and I suggest you to not to be misled by their sales pitch.
You select what benefits you want to offer, and have fairly good flexibility on whether you want the "gold plated" benefits or the "just good enough" benefits or something in between.
The problem, however, is the fees that employees accounts get charged.
There have been times when I needed help fixing things I did incorrectly or just special circumstances and the Justworks staff was very happy to help me out.
When I was shopping for PEOs, I found lots of nightmare reviews of all the other PEOs I found. The large payroll companies also have terrible reviews.
Justworks is a great solution for smaller companies and freelance agencies that want to provide benefits to their employees. It has a simple and easy to learn the interface and was quick to set up.
There are a couple of limitations that are vexing, verging on boneheaded. PTO requests don't show remaining balance for the PTO plan.
Blake J.: My name's Blake. I am the owner of Jeffries Lawn Service, here in Missouri, and I rate Gusto five out of five stars. Before Gusto, I was pretty much having to handwrite all of my paychecks. I was, honestly, not as legit as far as payroll taxes go. Not to self-incriminate myself, but before Gusto, I really, it was all handwritten and it was super not organized. And now with Gusto, everything's just so much easier. Gusto was what I chose just because their user interface seemed to be really friendly, down to earth. The fees weren't crazy expensive per month, so those were the main drivers for me choosing Gusto. Getting set up with Gusto was honestly super streamlined. I had a couple questions there at the beginning and I had a few chats with some of the people there, the help, online and on the phone, and they were super helpful, which really made getting all of my employees at the time set up, including myself, getting the business set up and then getting all of our taxes set up as well. If you're thinking about getting Gusto, I would highly recommend it. Recommendations, they're super easy to work with, makes things so much simpler on our end as owners, as business owners and administrators, payroll clerks, whatever. Just the whole process becomes so much more streamlined, and so I would definitely recommend Gusto for anybody.
Daryn: Hi, I'm Daryn. I am a Product Manager, and if I were to rate Justworks, I would give it a five. And if you want to hear or read more reviews, click below. Before Justworks, we had a different platform called Gusto. It was an excellent platform, in our opinion. The only unfortunate reason we had to switch was it just couldn't scale with the size of our company as well as Justworks. And Justworks offered so much more when it came to benefits, which was a huge, huge play. And especially in today's market, that's really what we were looking for. We chose Justworks for multiple reasons. One, they had a lot better benefits than previous HR resources that we had checked out. They were a lot cheaper. Also, the support was just amazing. The Justworks support team has been with us through the thick and thin, especially over these past few years. And that really won us over right at the beginning. And it has been an amazing journey ever since. Getting started with Justworks was super simple. I remember setting it up, as the head admin at the time, and it was very straightforward, very easy to put into place. They had an amazing support team that came alongside of us and were able to answer any questions we had really quickly, which was a huge benefit to helping us get through the setup process. And a lot of it was automated, we just had to upload a few things and everything was super simple. So if you're considering getting Justworks, I really recommend you look into what your company needs when it comes to benefits and weigh those against what other smaller HR platforms can offer. And you'll clearly see that Justworks has an amazing offer point there. But also, I would really highly recommend just reaching out to Justworks and contacting them, because you'll see their 100% awesome customer service team reaching out to you quickly and amazingly.
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