# Compare Gusto vs SurePayroll 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Gusto and SurePayroll based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131882-225706/Gusto-vs-SurePayroll --- # Gusto vs SurePayroll Features and Cost Comparison Last updated April 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GustoSurePayroll2/4 selected [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,202 reviews](#user-reviews) Positive 3,926 Neutral 162 Negative 114 [## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) Starting Price $20.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 4 Reviews Sentiment JA Based on [305 reviews](#user-reviews) Positive 241 Neutral 18 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation 4.4 82%Fit Not enough reviews Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.8 Tax Calculation 5.0 User satisfaction User satisfaction 4.6 User reviews[4,202](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.2 User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $49Other, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. Best for SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## User reviews Pros & cons Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far as being..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) JT Jarvis T. Sales Rep > "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) RS Radha S. Legal Assistant > "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without extensive..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) Ferit T. Scientist > "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) RK Raechel K. Training Manager > "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to what..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) Lenora H. Clinical Supervisor > "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) YM Yasmin M. Operations Assistant > "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the pricing..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support,..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or benefit..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) RS Radha S. Legal Assistant > "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) Ferit T. Scientist > "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my payroll..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) CC Colton C. Operations Manager > "I am not a fan of the inability to submit time off requests if hours are not in the bank." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you scale..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for some of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) YM Yasmin M. Operations Assistant > "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) TJ Tanya J. Founder > "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you have the..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416) Samantha L. Client Services > "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already high-cost..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) RS Radha S. Legal Assistant > "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) DH David H. Attorney > "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for nonbusiness..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) Emily C. Business Manager > "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to do..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) Stenie O. People Care and Coordinator Director > "It provides great help to small business management that do not want to invest a lot of money to do their payroll." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) JS Jessica S. Program Manager > "Lack of gps tracking function when clocking in and bread crumbs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996) NH Neil H. Franchise Owner > "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of active..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410) KO Kearis O. Director > "For instance, the card we had on file to pay our subscription expired, so the whole system went down." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654) VR Verified Reviewer Administrative Director > "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478) VR Verified Reviewer CEO and Founder > "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) VR Verified Reviewer CEO and Founder > "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this department." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) James L. Consultant > "Gusto has always been a great platform for managing payroll for small and mid-sized businesses." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) VR Verified Reviewer Office Manager > "The customer service can be a little frustrating at times." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee finances and..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email which is..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) MH Melanie H. HR Specialist > "The reporting is not as robust or user friendly as our accounting software reporting." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) Abbey W. owner, founder > "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) VR Verified Reviewer server > "Not ideal if you still live in the physical-currency world." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) VR Verified Reviewer Operations Manager > "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284) RK Raechel K. Training Manager > "I cannot always access my personal email while working." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any point." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) JA JANINE A. Business Owner > "SurePayroll makes payroll and managing employees a breeze!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) AH Allison H. Operations Manager and HR > "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) RK Robert K. Manager > "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) TK Terri K. Owner > "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967) JL Josephine L. Regional Manager > "We asked about adding time tracking and never received the steps for how to get it up and running at our..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531) KF Kennedy F. Speech Language Pathologist > "I like that I get notifications easily to by email when I am being paid." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) AH Allison H. Operations Manager and HR > "They provide good support!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) RK Robert K. Manager > "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) JKA Ja Keya A. Manager > "The fact that they help with tax filling is definitely a plus." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) RD Robert D. Sports Director > "It wasn't the easiest system to use when it can to paying employees. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Katie F. Owner > "The process to submitting payroll is quick and simple." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex organizations..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) BG Brad G. Network Administrator > "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) JC Jean C. Owner > "This service I can provide using SURE payroll platform without breaking the client's bank." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RK Robert K. Manager > "They did not want us to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) CB Charlotte B. Business Manager > "The set up process is easier than some because there is a dedicated person who helps you set up a company..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359) WR Wayne R. CEO > "I found that I did not need it after one month and tried to cancel it but found several months later that I..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) VR Verified Reviewer CEO > "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564) SK Soyeon K. CEO > "When I was not sure which option was right for me the customer support was super helpful in making decisions" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703) MS Maria S. COO > "I did all the address changes with the govt and it never showed up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493) SK Sugi K. vocational rehabilitation couselor > "I liked the promotion regarding getting free first month but there after, rates went up and up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) SN Shawn N. Operations Manager > "It also helps that we very rarely need any customer service assistance." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) AS Acea S. Owner > "They will say if you close the account you will not be charged every month but they still do. If there are..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) MB Mark B. Owner > "It only takes 5 minutes/week to process payroll, super easy" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) JC Jean C. Owner > "The pricing is important to a small business and I like the low monthly cost. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RF Robert F. Agent > "Ask for referrals way too much." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714) MD Maria D. Treasurer > "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456) LW Laura W. Owner > "Least 40 characters to finish this review so this is what I think is dumb." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712) RA Rebekah A. Owner > "The dashboard offers a wide range of useful information. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097) Tiffani Z. Director Of Operations > "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668) MO Matthew O. Household Employer > "Very helpful customer success team that called and walked me through the entire setup." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499) CH Carol H. CEO > "Not extremely user friendly for someone who is not always in front of the computer." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619) DM Dylan M. Owner > "Most affordable, simple solution in an overcrowded, expensive industry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678) RR Raymundo R. IT Manager > "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) BJ Benjamin J. Chief Operations Officer > "It has been an affordable and highly functional resource for us." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) TS Tom S. Owner > "Not easy to setup sick pay for NJ. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) SP Scott P. CEO > "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579) JC Joan C. Bookkeeper > "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348) JO Jacob O. President > "I wouldn't use this company if they were the last company on the planet that offered payroll services." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) JD Jackson D. The Dude > "Love the ease of use and the tax prep is done for me." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947) VR Verified Reviewer Owner > "A customer service rep told me that they didn't build this into the software, my browser offers it, except..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) SM Silvia M. Owner > "It was a good experience; I had no issues with the payroll or paying the tax." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) JL Josh L. Owner > "I called their support, waited on the phone for over an hour (it was during peak season but still)." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972) JP Joseph P. Principal > "sensitive content hidden\] was extremely helpful in getting everything set up for my client." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Owner > "Customer service says they will escalate, and a week later I receive an email that says the exact same..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) TB Todd B. Owner Psychotherapist > "I appreciate never having to worry about payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) JO Jacob O. President > "They couldn't care less about customers that desire to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) AG Alberta G. Office Manager > "I like the ease of processing our payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002) DM Debra M. President > "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223) RM Roy M. Nanny > "The team was very helpful in configuring things the right way. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845) AS Acea S. Owner > "The customer care people will lie." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) RR Raymundo R. IT Manager > "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) KC Kristen C. Accountant > "Customer service is needed too frequently and over the last two years, customer service has gone downhill. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174) JP Joseph P. Principal > "I'm extremely happy with my choice for payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Office Manager > "You call back and you're placed back in line (now "wait time of over 45 minutes"). " [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743) SM Silvia M. Owner > "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) BW Betsy W. media > "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) KN Kendrick N. CFO > "wonderful, i recommend any startup small business to use this service" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471) DV Donna V. President > "I got locked out of my account and tried reaching someone for 2 days." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871) AL Andrew L. Realtor Owner > "Ease of use / \[sensitive content hidden\] the sales rep was very helpful" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187) MH Michelle H. MD > "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348) TB Todd B. Owner Psychotherapist > "It is also very affordable." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) AM Amy M. Business Manager > "We need to change the weekly payday but I can't find the right setting to make it default to the day I want." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) BW Betsy W. media > "SurePayroll personnel made me feel helpless, confused, and hung out to dry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) TP Tricia P. CEO > "It is super easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020) WB Walter B. administrator > "SurePayroll handles government interactions very poorly, and communicates with its clients about these..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929) BJ Benjamin J. Chief Operations Officer > "I would highly recommend it to any business operation of any size." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) SA Sean A. Founder > "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535) [View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/) ## User interface 4.62 (4,202) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) 4.15 (305) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Gusto Top features 35/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/131882/Gusto/#features) SurePayroll 23/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/225706/SurePayroll/#features) ### Recognition Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurePayroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gusto - By Gusto - Located in United States - Founded in 2011 SurePayroll - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131882-205015/Gusto-vs-Deel) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $20/month Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-225706/Deel-vs-SurePayroll) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $49/month Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131882-172127/Gusto-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $20/month Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $49/month Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $20/month Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)