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Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips.
Most of the customers that we currently serve are in the services, manufacturing, and wholesale industries, across the United States.
I love how simple and relatable Gusto is. It is very user-friendly and super easy to use as an employee.
I have to say the lack of response or delay in response is a bit frustrating. A simple question takes more than a few days to get answered.
Great, it was easy to use and reliable. Excellent payroll solution for smaller companies that want a payroll service.
The whole GUI is absolutely horrible. If you make the slightest mistake with the mouse position it erases the entry you are working on, so if you extensively document, say bye-bye to what you typed.
Also, their customer support line was super helpful which is always a plus. Very happy my new side uses this application and makes it easy for their employees to have access to their pay.
Hard to set up, produces the wrong information, is hard to correct, little to no customer support.
The tool is amazing and reliable especially on various projects employees database management and the project financial data analytics generation is impressive.
Seriously...that's what they said. We almost lost the client because of it too.
Very easy to use, the tools are great and the analytics are really helpful. I like that it is an all in one for payroll, benefits, performance reviews, applicant tracking and so much more.
This has caused several problems. There was a very critical execution failure of Processing Time Off and Print/Post checks during a recent payroll processing.
Ease of Use & user Friendly. Good reporting's and also the customer support is so good.
Wrong pay, missed items, treating taxable wage as non-taxable, reports that don't tie, and flat out recalculating (incorrectly) payrolls that were run in the prior system.
Great product if you process your payroll in house and is more cost effective for the size of our organization.
Hate that HRMS Payroll does not have an interactive paycheck view while processing payroll where you can make a change on an employee's paycheck and see instantly how it changes everything.
Like that you can add as many custom fields as you want on the HR side. They do a great job of keeping up with tax and legislative updates.
Adds on options, does not work in Mac iOS, no tools for Mac developers.
Blake J.: My name's Blake. I am the owner of Jeffries Lawn Service, here in Missouri, and I rate Gusto five out of five stars. Before Gusto, I was pretty much having to handwrite all of my paychecks. I was, honestly, not as legit as far as payroll taxes go. Not to self-incriminate myself, but before Gusto, I really, it was all handwritten and it was super not organized. And now with Gusto, everything's just so much easier. Gusto was what I chose just because their user interface seemed to be really friendly, down to earth. The fees weren't crazy expensive per month, so those were the main drivers for me choosing Gusto. Getting set up with Gusto was honestly super streamlined. I had a couple questions there at the beginning and I had a few chats with some of the people there, the help, online and on the phone, and they were super helpful, which really made getting all of my employees at the time set up, including myself, getting the business set up and then getting all of our taxes set up as well. If you're thinking about getting Gusto, I would highly recommend it. Recommendations, they're super easy to work with, makes things so much simpler on our end as owners, as business owners and administrators, payroll clerks, whatever. Just the whole process becomes so much more streamlined, and so I would definitely recommend Gusto for anybody.
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Gusto
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