# Compare Gusto vs Payworks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Gusto and Payworks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/131882-235453/Gusto-vs-Payworks --- # Gusto vs Payworks Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GustoPayworks2/4 selected [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,191 reviews](#user-reviews) Positive 3,915 Neutral 162 Negative 114 [## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment AH Based on [142 reviews](#user-reviews) Positive 136 Neutral 5 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 27,548 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.7 Tax Calculation 4.4 \--%Fit Missing features Feature ratings Payroll Management 4.8 Direct Deposit 4.9 Tax Compliance NA W-2 Preparation NA Tax Calculation NA User satisfaction User satisfaction 4.6 User reviews[4,191](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.7 User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $49Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. Best for Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations ## User reviews Pros & cons Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full transparency as far..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) RK Raechel K. Training Manager > "Gusto has given me the opportunity to do everything in one place, from record keeping to onboarding to calendar management and information disburesement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small businesses, the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique payroll or..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for all of my..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into larger ones for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be limiting as you..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) TJ Tanya J. Founder > "Gusto like many software companies FAIL when it comes to providing adequate and thorough support. If you never run into issues, then the software works perfectly. If you..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6361416) VR Verified Reviewer Sr. People Ops > "Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on an already..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) SM Sanaa M. Middle School Staff > "As an employee, it is reassuring to be able to view upcoming paychecks, paystubs, tax documents, and account history in a highly convenient app on your smartphone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) SP Sara P. Director of Operations > "Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) James L. Consultant > "The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) RK Raechel K. Training Manager > "Our team can access benefits, birthdays, compensation, and time-off in one place." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7023548) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) VR Verified Reviewer Sr. People Ops > "It also provides an extensive and descriptive way to manage users and permissions." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7037192) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request,..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) DH David H. Attorney > "The login is reasonable easy, and it's easy to find the information I need - in particular the tax and paystub information described above, which is often needed for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) ANDREY V. CEO > "Great management of contracts and compliance documents and great value for money for smaller teams." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7039461) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they aren't going to..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) Emily C. Business Manager > "It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7080271) SM Sanaa M. Middle School Staff > "Gusto does not contain direct messaging options for employees to contact their company's HR services team." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6862833) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) JS Jessica S. Program Manager > "Lack of gps tracking function when clocking in and bread crumbs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6870996) Stenie O. People Care and Coordinator Director > "It provides great help to small business management that do not want to invest a lot of money to do their payroll." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) KO Kearis O. Director > "For instance, the card we had on file to pay our subscription expired, so the whole system went down." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6857654) NH Neil H. Franchise Owner > "I especially like the straightforward pricing model. As you become busier, you pay more, but when things slow down, the pricing also decreases, based on the number of..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6820410) VR Verified Reviewer CEO and Founder > "The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) VR Verified Reviewer Administrative Director > "I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081478) VR Verified Reviewer CEO and Founder > "A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) DS Daren S. Owner > "We cancelled our service without running any payroll in the month of April and they charged the full months fee anyway. " [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) EB Erika B. Massage Therapist > "It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7026222) DS Daren S. Owner > "Gusto has had constant price increases and you are stuck with paying for a full month regardless of when you cancel their service." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6799451) James L. Consultant > "Gusto has always been a great platform for managing payroll for small and mid-sized businesses." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7066842) HD Hannah D. HR Coordinator > "I worked for a larger company and it didn't have the dedicated level of service I am used to from other HRIS providers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6786218) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's employee..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in this..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) VR Verified Reviewer Office Manager > "The customer service can be a little frustrating at times." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075036) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual login email..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) Abbey W. owner, founder > "I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) MH Melanie H. HR Specialist > "The reporting is not as robust or user friendly as our accounting software reporting." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6807540) VR Verified Reviewer Operations Manager > "I have enjoyed my time using Gusto; it alerts me around payday and helps me look through my paystubs and PTO management." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6445284) VR Verified Reviewer server > "Not ideal if you still live in the physical-currency world." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I need at any..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) NW Natasha W. Manager > "The only thing I dislike about Gusto is sometimes there are moments that direct deposit paychecks have been delayed by hours up to a couple of days." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6340372) SR Skyler R. Executive Director > "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567) SK Sarah K. People Ops Manager > "The reporting functionality was also lacking compared to some of their competitors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6853705) IL Ian L. City Lead > "The app allows us to deposit our pay to our bank accounts instantly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107) AH Amanda H. Office Manager > "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) AH Alicia H. Executive Director > "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773) TB Travis B. owner > "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630) MY Max Y. Accounting Manager > "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921) JM Jacqueline M. HR and Office Manager > "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720) AF Auriole F. Program Coordinator > "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) LP Lisa P. President > "The other 5% are due to incompatiblity with QBO workflows." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797) MY Max Y. Accounting Manager > "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921) RM ROBERT M. CONTROLLER > "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831) MD Monica D. Office Manager > "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721) TS Trish S. Office Manager > "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638) SC Stephanie C. HR Manager > "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653) CW Carla W. VCFO > "it has become difficult to speak with a human being even on the general help line." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322) SV Samantha V. Paralegal > "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636) JD Janet D. Treasurer > "Sometimes trying to access previous ROEs can be tricky. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680) JR Justin R. Operating and Finance Officer > "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858) DG Doreen G. accounting, reception > "Often I don't get the answers to my question or it may seem a little complicated." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891) RM ROBERT M. CONTROLLER > "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831) DW Deseree W. Finance and Human Resources Manager > "I find that the interface is not super intuitive." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803) SB Sandra B. Office Manager > "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657) BA Brenda A. owner > "It is totally different from Moneris, some things are not as clear or easy." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814) LS Leath S. Partner > "The resource Center for questions and videos are helpful too!" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343) EJ Eric J. CEO > "It's often unclear to me where to find simple information, especially for employee information." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772) JJ Jennifer J. Payroll Specialist > "Payworks is the most user-friendly payroll system I've used in my decade-long career." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961) CW Carla W. VCFO > "Now they call me for help not Payworks." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322) PV Pam V. Payroll Benefits Administrator > "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534) SF Sarah F. Office Manager > "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865) HM Heather M. Bookkeeper > "I love that I don't have to calculate stat and they made it easy to enter for everyone." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628) TB Tammy B. Accounting > "I'm not able to import to my software with the various departments I have" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500) DW Deseree W. Finance and Human Resources Manager > "I also like that the service representatives are knowledgeable about employment laws in my province." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803) EJ Eric J. CEO > "The user interface is dated." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772) MJ MARSHA J. HRIS > "The platform is reliable and offers a wide range of features that streamline payroll and HR processes." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215) BC Betty C. Bookkeeper > "Sometimes the report I want isn't available and I need to create it myself." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894) AF Auriole F. Program Coordinator > "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) VM Viktoria M. Accountant > "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467) MS Misha S. Controler > "How easy to run payroll runs and customer service, as well as value for the money." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204) TD Tammy D. Founder > "I can't think of anything except I always need help in the spring getting back into the program details but I don't..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935) Nick B. Engineer III > "The employee self-service portal is incredibly intuitive." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537) MH Maria H. Caseload Manager > "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) ES Elena S. Head of Finance > "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175) LR Leanne R. Financial Administrator > "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430) DW Donnelle W. Director of Finance > "Email and/or phone inquiries are always responded to promptly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756) PV Pam V. Payroll Benefits Administrator > "No extra bells and whistles that cost a lot and weren't used." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534) SO Sherry O. Administrative Assistant > "Ease of use, cost effective, I like that the government reporting is covered for the most part." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888) SF Sarah F. Office Manager > "I found that my initial set up was lacking support." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865) TB Travis B. owner > "Much better than the old fashioned way of cheques we did beforehand. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630) CH Christine H. Director of Payroll > "To create a new review report can be a struggle." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321) JS Julie S. Owner > "it's nice having control over the payroll directly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671) NS Nate S. creative director > "the UX of the website is pretty confusing, hard to find things" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410) RM Robyn M. Office Manager > "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010) MH Maria H. Caseload Manager > "We had a hard time getting the initial training." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) MS Margaret S. Accounting and Payroll > "It makes entering payroll easy. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076) MH Maria H. Caseload Manager > "It's been very difficult to get help and training on it." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) AH Alicia H. Executive Director > "Easy to enter data into the timesheet as an employee." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773) VR Verified Reviewer HR Coordinator > "Payworks is very finicky and does not offer a lot of features compared to other softwares out there." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532) LS Leath S. Partner > "I also like that we have a personal rep assigned to our account. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343) TT Tyler T. Student > "The user interface was a bit outdated and could use some improvement. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558) AF Auriole F. Program Coordinator > "Payworks staff too are always available and helpful to solve any issue." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) VD Veronica D. Project manager > "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369) [View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/) ## User interface 4.62 (4,191) [Payworks](https://www.capterra.com/p/235453/Payworks/) 4.72 (142) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Gusto Top features 35/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/131882/Gusto/#features) Payworks 18/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/235453/Payworks/#features) ### Recognition No recognitions have been awarded to Gusto No recognitions have been awarded to Payworks ### Deployment & support Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Payworks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gusto - By Gusto - Located in United States - Founded in 2011 Payworks - By Payworks - Located in Canada - Founded in ## Popular Comparisons [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131882-205015/Gusto-vs-Deel) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-235453/Deel-vs-Payworks) 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4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-235453/WebPay-vs-Payworks) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN) 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