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BigCommerce vs Sana Commerce: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 5,359 reviews from eCommerce users.
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
4.0
Electronic Payments
4.4
Data Security
4.5
Shopping Cart
4.4
Order Management
4.3
% Fit
Not enough reviews
Feature ratings
Credit Card Processing
--
Electronic Payments
--
Data Security
4.8
Shopping Cart
5.0
Order Management
4.4
User satisfaction
4.4
User reviews328
Ease of use
4.2
Functionality
4.2
Value for money
4.1
Customer support
4.2
4.6
User reviews75
Ease of use
4.5
Functionality
4.2
Value for money
4.2
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Designed for retail businesses of all sizes, it is a cloud-based tool that lets businesses create eCommerce websites using customizable theme/templates & manage sales through centralized dashboards.

Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Justin L
PPC Specialist
5.0

Justin L.: Hi, my name is Justin. I'm a PPC specialist for Practice Promotions, and I give BigCommerce five out of five stars. BigCommerce is an excellent solution for e-commerce. That's what I primarily used it for. It was our primary e-commerce platform at a company that I worked at called Verilus. My favorite thing about BigCommerce is that it combined a really great shopping cart with inventory management and the ability to design and modify websites with a large library of different templates that you could use from the BigCommerce library. Some of the checkout options when I was using BigCommerce, having the ability to customize some of the different settings and add dynamic options within an item were something that we looked into doing, and at the time, it wasn't supported in BigCommerce. That type of customization would have been good for us, but, yeah, it was not available within BigCommerce when I was using it.

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video-07281b74-d0df-44ee-c4b6-08d994eeebe0
Gaelle E
General Director
5.0

Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana Commerce five out of five, five stars. And for more reviews like this, please click the link below. Before moving to Sana Commerce, we were using Magento eCommerce, and we were linked with our GP Dynamics with i95 Connect. The reason why we left Magento is that we would require the help of developers and coders on a daily basis to make simple changes to our website, as well as the information that we wanted to display from our ERP system to our customers. The reason why I chose Sana is that Sana is a fully integrated system hosted for me. That gave me a lot of independence, and I had all the capabilities that our business required for B2B and B2C needs. Onboarding with Sana has been extremely easy. The system was first integrated with our ERP system. All that I had to do was add attributes to our products and categorize some clients. On the eCommerce side, on the website side, it was a matter of drag and drop, and building my own site without any coding knowledge. Sana Commerce has a huge library of YouTube videos called Sana University, which has been a key for me to understand the Sana logic. And I built my website in less than a week. Moving to Sana has been so seamless that I would highly recommend to anybody in the distribution industry, either B2B, B2C, or both combined, to move to Sana. I don't believe there is a trial period, but there is an extensive library of videos that you can watch to get to know the product. And their sales team is excellent at doing demos to show you the capabilities of Sana. Their support team has always been extremely available, both on the technical side and on the sales side. I highly recommend it.

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User interface
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1 Video
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4 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

BigCommerce

32/42
  • Alerts/Notifications
  • Campaign Management
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop
  • Multi-Location
  • Order Tracking
  • Purchase Order Management
  • Real-Time Data
  • Sales Order Management
  • Activity Dashboard
  • API
  • Catalog Management
  • Content Management
  • Credit Card Processing
  • CRM
  • Customer Accounts
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Store
  • Order Management
  • Promotions Management
  • Reporting & Statistics
  • Returns Management
  • Reviews Management
  • SEO Management
  • Shipping Management
  • Shopping Cart
  • Templates
  • Third-Party Integrations
  • Website Management
See All features
Hide eCommerce Software Features -

Sana Commerce

Top Features
41/42
Show eCommerce Software Features +
BigCommerce
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sana Commerce
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigCommerce
  • By BigCommerce
  • Located in United States
  • Founded in 2009
Sana Commerce
  • By Sana Commerce
  • Located in Netherlands
  • Founded in 2008
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