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Designed for retail businesses of all sizes, it is a cloud-based tool that lets businesses create eCommerce websites using customizable theme/templates & manage sales through centralized dashboards.
Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.
The user interface is user friendly in which the products can be built easily with great security. The support in this Application is very helpful in expanding the products over the globe.
I worst thing about this is I think it's overpriced. For the price it doesn't have that much features.
Great intergrations like the same day express postage with Zoom2U. Great pricing better than other platforms.
I guess everyone is always looking for more flexibility. Their confirmation, invoice, etc. emails are the worst.
Ease of use is great, makes it easier for us to onboard new employees, which is always great. The developer community is something nice to tap into as well as contribute to.
The options for adding different clothing options didn’t exist making it difficult for our customers to choose their sizes in the drop down sections.
BigCommerce lives up to its name and is a great platform for medium to big ecommerce ventures. A little economy plan for small businesses like ours would have made it the best of all.
Support sometimes doesn't know everything about ongoing issues with the platform so sometimes it is frustrating to iterate an issue that team members don't even know are happening.
Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime.
Sometimes the flexipage feature can be confusing.
The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence.
The software is ridgid, there as and user it is "hard" to change design or wire frames.
I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.
It is difficult to establish business rules, as well as to develop them due to their high cost.
Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisations are completed swiftly and as requested.
Hard and expensive to customize. Origin is in B2B, thats why it lacks some B2C functionalities , but the new version will address it.
Justin L.: Hi, my name is Justin. I'm a PPC specialist for Practice Promotions, and I give BigCommerce five out of five stars. BigCommerce is an excellent solution for e-commerce. That's what I primarily used it for. It was our primary e-commerce platform at a company that I worked at called Verilus. My favorite thing about BigCommerce is that it combined a really great shopping cart with inventory management and the ability to design and modify websites with a large library of different templates that you could use from the BigCommerce library. Some of the checkout options when I was using BigCommerce, having the ability to customize some of the different settings and add dynamic options within an item were something that we looked into doing, and at the time, it wasn't supported in BigCommerce. That type of customization would have been good for us, but, yeah, it was not available within BigCommerce when I was using it.
Gaelle: My name is Gaelle. I'm the owner of a toy distribution company here in Montreal. I give Sana Commerce five out of five, five stars. And for more reviews like this, please click the link below. Before moving to Sana Commerce, we were using Magento eCommerce, and we were linked with our GP Dynamics with i95 Connect. The reason why we left Magento is that we would require the help of developers and coders on a daily basis to make simple changes to our website, as well as the information that we wanted to display from our ERP system to our customers. The reason why I chose Sana is that Sana is a fully integrated system hosted for me. That gave me a lot of independence, and I had all the capabilities that our business required for B2B and B2C needs. Onboarding with Sana has been extremely easy. The system was first integrated with our ERP system. All that I had to do was add attributes to our products and categorize some clients. On the eCommerce side, on the website side, it was a matter of drag and drop, and building my own site without any coding knowledge. Sana Commerce has a huge library of YouTube videos called Sana University, which has been a key for me to understand the Sana logic. And I built my website in less than a week. Moving to Sana has been so seamless that I would highly recommend to anybody in the distribution industry, either B2B, B2C, or both combined, to move to Sana. I don't believe there is a trial period, but there is an extensive library of videos that you can watch to get to know the product. And their sales team is excellent at doing demos to show you the capabilities of Sana. Their support team has always been extremely available, both on the technical side and on the sales side. I highly recommend it.
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