# Compare BigCommerce vs Salesforce Commerce Cloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BigCommerce and Salesforce Commerce Cloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131883-180822/Bigcommerce-vs-Salesforce-Commerce-Cloud

---

# BigCommerce vs Salesforce Commerce Cloud Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BigCommerceSalesforce Commerce Cloud2/4 selected

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

[## BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [339 reviews](#user-reviews)

Positive

302

Neutral

29

Negative

8

[## Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.7

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

96

Neutral

4

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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rated it above 4 stars

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### Adobe Commerce

4.3 (658)

* * *

Starting Price

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Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

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Highest Rated

### SKU IQ

4.7 (173)

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Starting Price

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Usage Based,Per Month

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User rating

94%

of reviewers  
rated it above 4 stars

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### Odoo

4.2 (1,304)

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Starting Price

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Per User,Per Month

Free Trial

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User rating

83%

of reviewers  
rated it above 4 stars

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,508 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Credit Card Processing

4.0

Data Security

4.5

Electronic Payments

4.4

Order Management

4.4

Shopping Cart

4.3

71%Fit

Not enough reviews

Feature ratings

Credit Card Processing

\--

Data Security

4.8

Electronic Payments

4.0

Order Management

4.4

Shopping Cart

4.8

User satisfaction

User satisfaction

4.4

User reviews[339](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.5

User reviews[100](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BigCommerce is used by B2B companies, manufacturers, distributors, fashion and apparel retailers, health and beauty brands, food and beverage companies, and enterprises expanding internationally.

Best for

Designed for retailers, ecommerce businesses, B2B companies, and digital marketers.

## User reviews

Pros & cons

FA

Frank A.

Head of Digital

> "One of BigCommerce’s biggest strengths is its true hierarchical category structure. When we replatformed from WooCommerce, we..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

FA

Frank A.

Head of Digital

> "BigCommerce appears more focused on agentic search initiatives and Feedonomics Surface, which doesn’t help onsite search..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

FA

Frank A.

Head of Digital

> "Theme customization has also been approachable for us. Because the theming system relies on standard web technologies, the theme..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

TS

Tom S.

Director

> "Also, customising themes can be difficult if you don’t have web design knowledge."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336)

FA

Frank A.

Head of Digital

> "We replatformed from WooCommerce, launched on BigCommerce Pro, and upgraded to Enterprise within our first year as early growth..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

Lauren W.

Customer Service Representative

> "It is especially difficult to set up promotions. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

MB

Melissa B.

CMO

> "Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604)

AZ

Adnan Z.

Manager

> "Free themes are very limited,the page builder widgets do not support custom typeface ,there is no shipping discount available on..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191)

Lauren W.

Customer Service Representative

> "I like the scrolling banner that runs across the home page, although I wish you could add another image or two."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

MS

Mattie S.

eCommerce Manager

> "Many small eCommerce stores are based out of a physical retail store, and there is NO easy, cheap, or even good way to integrate..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3544498)

FA

Frank A.

Head of Digital

> "Support has also been reliable overall, and after we upgraded from Pro to Enterprise, the responsiveness and depth of technical..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

VR

Verified Reviewer

Web Developer

> "You can't edit the CSS and JS files online."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

MC

Marie C.

Sales Manager

> "BigCommerce is features rich which ensures we we get the value for our money as it meets all our needs."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7114583)

AK

Adam K.

Branding and Technology Developer

> "I would frequently encounter situations where I had to click through multiple fields in order to either input or manage product..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4610376)

PS

Paul S.

Software Engineer

> "It performs and scales well and doesn't charge for transaction processing when using a third party."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599)

David M.

CEO

> "Recently I was over billed several months in a row. When I wrote to them to raise the issue, they took three weeks to respond."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4869746)

FA

Frank A.

Head of Digital

> "Another standout is BigCommerce’s native product customization capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

Shreyank J.

Sales Team Member

> "It's hard to locate and understand some features unless you have used them before which makes it not reachable for quick fix..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149)

AS

Aaron S.

Graphic Designer

> "It includes a lot of ecommerce features by default, which can be helpful in the long run."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563)

PR

Pat R.

Ceo

> "Web pages are not able to be designed exactly like we wish they were, but this seems to be a standard problem across similar..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4329798)

AS

Aaron S.

Graphic Designer

> "BigCommerce feels like a platform built for stores that are already thinking about scaling."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563)

VR

Verified Reviewer

Web Developer

> "Support is responsive, but isn't very helpful."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

VR

Verified Reviewer

Digital Marketer

> "Happy with customization opportunities, but there was a bit of a learning curve as a result."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7102919)

BP

Bojan P.

SEO Manager

> "It's a decent solution for such websites, but I didn't like the lack of customization."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732)

KP

Krunal P.

Cyber Risk and Analysis

> "BigCommerce extends a secure and reliable platform to create customizable apps without sacrificing a lot of time."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889)

Justin L.

Business Owner

> "I had trouble converting customers and having to pay high amount for good template."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4353535)

Jeremiah L.

ECommerce Consultant

> "Ease of use, integration capabilities, clean UI, organization of most used features were easy to find."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7069911)

BP

Bojan P.

SEO Manager

> "Lack of customization and plugins."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732)

MB

Melissa B.

CMO

> "We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate other..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604)

SC

Shoaib C.

Data Analyst

> "The pricing is a trap, it increases with the use of different add ons"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4477452)

PS

Paul S.

Software Engineer

> "It offers a different set of features to competitors, and as such, has been an ideal solution."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599)

JG

Jen G.

CEO

> "Such a racket and a total scam."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#SoftwareAdvice___4913017)

TS

Tom S.

Director

> "Links nicely with third parties (such as delivery partners, payment providers etc)."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336)

WI

Wendsom I.

Graphic designer

> "The default html source codes are very complex to use"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4348948)

MGB

MAZAMASSO GEDEON B.

Best tools

> "it allows me to create and manage my online store"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

JM

Jacob M.

Software Engineer

> "Also, the paid version of themes are pretty pricey."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4499032)

Lauren W.

Customer Service Representative

> "The customer facing website looks good. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

Shreyank J.

Sales Team Member

> "The setup is not so easy and quick compared to other saas platforms."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149)

AB

Anwar B.

Marketing Manager

> "can add products really easily, it has some great security features built in and was really easy to navigate and check orders etc"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592854)

AM

Adam M.

IT Manager

> "Instead of being able to type in an order number and find the order you have to type in the number, wait for the advanced search..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217)

DE

Dominique E.

Marketing Officer

> "However, this personalization helps to make your website look unique."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6344206)

SW

Seth W.

Owner

> "Sometimes when new features are added it causes a problem with the website."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2969795)

SL

Simon L.

Manager

> "Great customer service and some great templates for building"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749)

AM

Adam M.

IT Manager

> "Using BigCommerce it is hard to search for and find orders, even if you have an order number you are redirected to the "advanced..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217)

KP

Krunal P.

Cyber Risk and Analysis

> "This creates room for attraction for users."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889)

TR

Tim R.

Owner

> "I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3243123)

SL

Simon L.

Manager

> "the ease of use, from entering all the product data and the website design element was straight forwards and easy to use. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749)

Muhammad Adil M.

Technical Analyst

> "A big let down is that there is no mobile app available."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2952543)

PD

Phil D.

Ecommerce Technical Manager

> "Happy, think it is a top 3 ecommerce CMS and an alternative to the likes of Shopify"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333)

BW

Brien W.

owner

> "The number one feature is instock notify you have to pay for and since they have apps for it they will never make it native."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2472978)

MGB

MAZAMASSO GEDEON B.

Best tools

> "It is a magnificent software that helped me make online selling easier."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

SF

Shelby F.

Business Solution Strategist

> "BigCommerce charges WAY too much when all they really offer is the ability to integrate with other apps which also charge way too..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

AG

Ade G.

Ecommerce Manager

> "Scalability, ease of use and easy import and export of large number of products."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592658)

NS

Nikola S.

Marketer

> "Because BigCommerce throws all its features at you at once, it may make it a little overwhelming for first-time stores that are..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2785080)

Carlos Rodolfo V.

Director of Digital & Loyalty - ampm & Thorntons

> "The tool can be perfectly adapted to any type of company or organization due to its high scalability, the tools it offers help..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106)

MR

Megha R.

Web developer

> "I would say i found it little bit expensive."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3351400)

MGB

MAZAMASSO GEDEON B.

Best tools

> "Easy and reliable use, billing, increased sales."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

SF

Shelby F.

Business Solution Strategist

> "Every app I’ve installed has caused a problem with another app or the native functionality of the platform."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

PD

Phil D.

Ecommerce Technical Manager

> "Easy to use with a clean UI."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333)

TL

Tom L.

Head of IT

> "There's very little help if you want to customize basic attributes."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2610107)

Carlos Rodolfo V.

Director of Digital & Loyalty - ampm & Thorntons

> "Order processing has become much simpler at every step of the process since using BigCommerce, maintaining order and increasing..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106)

SF

Shelby F.

Business Solution Strategist

> "They also refuse to assign us an account manager even though we’re an enterprise customer."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

SH

Scott H.

President

> "out of 10, great product and exceptional support"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6773658)

VR

Verified Reviewer

VP of eCommerce

> "Some of the connected features are harder to manage than expected."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2733498)

AZ

Adnan Z.

Manager

> "makes selling multiple currencies very straightforward,there are no transaction fees applied by Big commerce,even if you use..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191)

AM

Adam M.

IT Manager

> "You cannot edit orders."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217)

VR

Verified Reviewer

Web Developer

> "Easy product management, plenty of payment gateways available, decent theme store."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

AM

Anant M.

Manager

> "Not the most user friendly design capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

OS

Ousmane S.

Responsable Digital Magic Guinée

> "On BigCommerce, the payment by credit card is very secure and fast and mobile access is good, my store is well hosted"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4273939)

AM

Anant M.

Manager

> "New themes are pretty expensive to buy."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

[View Reviews](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

VR

Verified Reviewer

Sales Coordinator

> "Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7062823)

AK

Ashkan K.

Senior associate

> "The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531)

Gabriel S.

Director of Digital and Social Media Strategy

> "It's a scalable yet enterprise-level platform tool for tracking customers throughout their journey, increasing data on them, segmenting..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6858924)

AF

Adashia F.

Academic Success Coach

> "WEBSITE CREATION - not used on my end, controlled by company"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7089115)

Jackie S.

Self employed

> "I also value how the platform offers comprehensive insights into customer behaviors, sales patterns, inventory, and much more. Whether..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7016463)

ES

Elias S.

Marketing Coordinator

> "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110)

Jeff T.

AE

> "Powerful scalability, deep customization and easy Salesforce integration made it ideal for handling complex commerce needs at scale."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7091785)

GN

George N.

Mortgage and Real Estate Broker

> "alot of the predictive dialers ive been using does NOT integrate with Salesforce"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205)

JM

Jesse M.

E-commerce Manager

> "The flexibility to customise storefronts and manage complex product catalogues is a real strength."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7129004)

FS

Farid S.

Senior associate

> "The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6675935)

OK

Omar K.

Sales manager

> "Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6623166)

BK

Brianna K.

Marketing Director

> "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224)

RO

Rodrigo O.

Vendedor

> "I used the tool when I worked as a salesperson, the tool contributed a lot to visualizing work history, organizing routines, itineraries..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6688030)

BK

Brianna K.

Marketing Director

> "On top of that, this platform is hard to learn and has quite the learning curve."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224)

VR

Verified Reviewer

Owner

> "Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216)

SS

Sahil S.

Graduate Assistant

> "Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624)

JL

Joseph L.

Account Executive

> "The different ways Salesforce CC allows us to see data is extremely useful to our professionals so they can get a better control over..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6697344)

SN

Sachin N.

Data Engineer

> "Additionally, the cost can be a bit high for smaller businesses."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6646484)

VR

Verified Reviewer

Senior Software Developer

> "Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216)

IB

Ibrahima B.

Bah

> "The monthly cost is not affordable for small businesses."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6714011)

VR

Verified Reviewer

Asst. Dir. LAG

> "I liked how easy it is to pull reports and to manipulate them to fit your needs."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7130006)

AM

Andi M.

Recuriter

> "It's a bit clunky to use and the terminology is not always commonsense."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040)

SS

Sahil S.

Graduate Assistant

> "Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624)

JB

Jeffrey B.

Store owner

> "Not much to dislike except the cost kinda."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6627227)

AK

Ashkan K.

Senior associate

> "Its scalability and built-in AI features, like product recommendations, help optimize conversions."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531)

VR

Verified Reviewer

Senior Software Developer

> "Cost is quite expensive"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216)

AC

Arnel C.

Team Manager

> "it provides me with the tools i need to successful and gives me options to customize my view"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6495627)

SM

Swetha M.

Senior engineer

> "It's not completely cloud based and don't have the ability to build custom API."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4263688)

KB

Kelly B.

Owner

> "We were able to utilize sales resources in one place and the reports were amazing."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6814061)

AL

Amber L.

Real Estate Agent

> "Sometimes you need to manually enter data that you probably will not need and it can be very time consuming."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3532923)

VR

Verified Reviewer

Owner

> "Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216)

JB

Jonas B.

CEO

> "difficulties in customizing certain features due to technical limitations or additional costs"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4632009)

ET

Emilee T.

Administrative Assistant

> "It improved order management (visibility, tracking, etc.) across the team."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6799376)

MT

Muzamil T.

Sales and Marketing Specialist

> "It is slower than competitors"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3714759)

ALLY M.

Depot Executive

> "The system provided real-time data insights, making it easier to make informed business decisions."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6699542)

SG

Sachin G.

Customer Service Representative

> "Also, there are some compatibility issues with iOS devices."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#SoftwareAdvice___3050081)

[View Reviews](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

## User interface

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

4.36 (339)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

4.55 (100)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

BigCommerce

32/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/131883/Bigcommerce/#features)

Salesforce Commerce Cloud

Top features

36/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#features)

### Recognition

BigCommerce is recognized as a top-rated tool in 4 Capterra Shortlist reports

Salesforce Commerce Cloud is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

BigCommerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Commerce Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BigCommerce

-   By BigCommerce
-   Located in United States
-   Founded in 2009

Salesforce Commerce Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/)

$39/month

Price

$29/month

4.2

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-131883/Shopify-vs-Bigcommerce)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/)

Contact vendor for pricing

Price

$29/month

4.7

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-180822/Shopify-vs-Salesforce-Commerce-Cloud)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,661)](https://www.capterra.com/p/169007/Wix/reviews/)

$39/month

Price

$17/month

4.2

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-169007/Bigcommerce-vs-Wix)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/180822-225601/Salesforce-Commerce-Cloud-vs-WooCommerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/131883-225601/Bigcommerce-vs-WooCommerce)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,661)](https://www.capterra.com/p/169007/Wix/reviews/)

Contact vendor for pricing

Price

$17/month

4.7

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169007-180822/Wix-vs-Salesforce-Commerce-Cloud)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/)

$39/month

Price

$25/month

4.2

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-143461/Bigcommerce-vs-Squarespace)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-180822/NetSuite-vs-Salesforce-Commerce-Cloud)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (331)](https://www.capterra.com/p/134005/PrestaShop/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131883-134005/Bigcommerce-vs-PrestaShop)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.7

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-180822/Odoo-vs-Salesforce-Commerce-Cloud)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (148)](https://www.capterra.com/p/10006487/ikas/reviews/)

$39/month

Price

€25/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/131883-10006487/Bigcommerce-vs-ikas)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Contact vendor for pricing

Price

$349/month

4.7

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-180822/Cin7-Core-vs-Salesforce-Commerce-Cloud)