# Compare BigCommerce vs Zoho Commerce 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Commerce and BigCommerce based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131883-230854/Bigcommerce-vs-Zoho-Commerce

---

# Zoho Commerce vs BigCommerce Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho CommerceBigCommerce2/4 selected

[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.3 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

[## Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.3 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

3.9

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [59 reviews](#user-reviews)

Positive

46

Neutral

13

Negative

0

[## BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [339 reviews](#user-reviews)

Positive

302

Neutral

29

Negative

8

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,526 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Credit Card Processing

5.0

Data Security

4.6

Electronic Payments

4.8

Order Management

4.5

Shopping Cart

4.5

79%Fit

Feature ratings

Credit Card Processing

4.0

Data Security

4.5

Electronic Payments

4.4

Order Management

4.4

Shopping Cart

4.3

User satisfaction

User satisfaction

4.3

User reviews[59](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

Ease of use

4.4

Functionality

3.9

Value for money

4.2

Customer support

4.1

User satisfaction

4.4

User reviews[339](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoho Commerce offers competitive plans fitting every need and budget. We cater to budding entrepreneurs, ecommerce startups, small, and mid-sized businesses.

Best for

BigCommerce is used by B2B companies, manufacturers, distributors, fashion and apparel retailers, health and beauty brands, food and beverage companies, and enterprises expanding internationally.

## User reviews

Pros & cons

Deeppak G.

CEO

> "Key features such as a streamlined quotation creation process and allowing customers to directly download..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___7131596)

JH

Joe H.

eCommerce Manager

> "Their API is very restrictive also to prevent you from using a third party e-commerce platform with their..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4897024)

Deeppak G.

CEO

> "It also offers its own built-in payment solution, eliminating the need for third-party tools."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___7131596)

JH

Joe H.

eCommerce Manager

> "However, it became very evident that if you want anything that resembles a professional eCommerce site, you..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4897024)

SS

Sushil S.

founder

> "This software has given us the freedom to work from anywhere and syncing our inventory to accounts to..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3549926)

SN

Shyamala N.

Web Developer

> "The live chat option is available only for the trial version. Once the project is moved from the trial..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3965540)

JH

Joe H.

eCommerce Manager

> "The most simple feature of an ecommerce website is to be able to filter your products."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4897024)

SS

Sumit S.

admininstrator

> "Little pricing is high ,customer support is somewhere difficult to connect & all people from only speak..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3682760)

MK

Mirembe K.

Graphic designer

> "Zoho commerce allows user to create customers dashboard."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___5096596)

MM

Manoj M.

Founder

> "I showed them many many many problems since the first time I started using the products, since then a few..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3550932)

SS

Sushil S.

founder

> "we are building the biggest B2B parts and accessories store in India for service centers, field engineers..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3549926)

MV

Musthafa V.

Managing Director

> "Multi-Currency pricing capability not available"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3700245)

RR

Ricardo R.

Marketing

> "I was able to make a website easily as other places to build stores online."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___6288473)

MM

Manoj M.

Founder

> "Does not meet all of the govenrment compliances"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3550932)

RV

Raja V.

Technical Lead

> "We can also manage our inventory properly and manage our Sales Order, Invoice very properly."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3872239)

VR

Verified Reviewer

IT SUPPORT

> "GMC integration bit difficult."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3543494)

SS

Suneel S.

Partner

> "This comes along with the options to integrate other Zoho products free of cost which make it complete..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3646634)

AB

Abhishek B.

Owner

> "it is not too much suitable for retail business"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3689557)

SN

Shanikwa N.

Owner

> "Zoho Commerce allows businesses to create online stores, accept orders and process payments, inventory..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___2994839)

SN

Shyamala N.

Web Developer

> "Even after using the trial, I had a lots of doubts while working on my real project."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3965540)

SN

Shyamala N.

Web Developer

> "Even the difficult features of ecommerce were made easy and simple to use like integrating with Razorpay,..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3965540)

DC

Dushyant C.

Founder

> "We can not create our theme."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3683354)

SS

Sumit S.

admininstrator

> "flexibility to integrate with softwares,overall software is good ,features are available in everyaspect i..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3682760)

Aka R.

Founder

> "The UI lags a bit with pieces of smal bugs here and there."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___2879278)

AG

Aman G.

Mr

> "Both of them have proved to be an excellent customer support representatives with required patience, skills..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3679470)

AG

Abhishek G.

Founder

> "Very less known in market, many 3rd party players do not provide support for this."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3443369)

SS

Suneel S.

Partner

> "Could set up the store in no time despite being a non technical in the field."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3646634)

VR

Verified Reviewer

Owner

> "Support is via email and very slow.."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___3365925)

AG

Aman G.

Mr

> "The best part is the customer service."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3679470)

VR

Verified Reviewer

IT Admin

> "Software is buggy and support will just tell you to clear cache/cookies instead of resolving the issue."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

BJ

Brandy J.

Owner

> "Love that it integrates into Zoho books"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3697920)

VR

Verified Reviewer

IT Admin

> "another expense on top of Zoho One apps, and much less support provided. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

NS

Nafis S.

DIRECTOR

> "Easy to set up and integration with zoho books and inventory"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3699730)

VR

Verified Reviewer

IT Admin

> "I have to wait days to hear back from commerce support. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

BJ

Brandy J.

Owner

> "Love how it integrates into Zoho books"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3697920)

VR

Verified Reviewer

IT Admin

> "The support is awful. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

[View Reviews](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

FA

Frank A.

Head of Digital

> "One of BigCommerce’s biggest strengths is its true hierarchical category structure. When we replatformed from WooCommerce, we..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

FA

Frank A.

Head of Digital

> "BigCommerce appears more focused on agentic search initiatives and Feedonomics Surface, which doesn’t help onsite search..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

FA

Frank A.

Head of Digital

> "Theme customization has also been approachable for us. Because the theming system relies on standard web technologies, the theme..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

TS

Tom S.

Director

> "Also, customising themes can be difficult if you don’t have web design knowledge."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336)

FA

Frank A.

Head of Digital

> "We replatformed from WooCommerce, launched on BigCommerce Pro, and upgraded to Enterprise within our first year as early growth..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

Lauren W.

Customer Service Representative

> "It is especially difficult to set up promotions. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

MB

Melissa B.

CMO

> "Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604)

AZ

Adnan Z.

Manager

> "Free themes are very limited,the page builder widgets do not support custom typeface ,there is no shipping discount available on..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191)

Lauren W.

Customer Service Representative

> "I like the scrolling banner that runs across the home page, although I wish you could add another image or two."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

MS

Mattie S.

eCommerce Manager

> "Many small eCommerce stores are based out of a physical retail store, and there is NO easy, cheap, or even good way to integrate..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3544498)

FA

Frank A.

Head of Digital

> "Support has also been reliable overall, and after we upgraded from Pro to Enterprise, the responsiveness and depth of technical..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

VR

Verified Reviewer

Web Developer

> "You can't edit the CSS and JS files online."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

MC

Marie C.

Sales Manager

> "BigCommerce is features rich which ensures we we get the value for our money as it meets all our needs."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7114583)

AK

Adam K.

Branding and Technology Developer

> "I would frequently encounter situations where I had to click through multiple fields in order to either input or manage product..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4610376)

PS

Paul S.

Software Engineer

> "It performs and scales well and doesn't charge for transaction processing when using a third party."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599)

David M.

CEO

> "Recently I was over billed several months in a row. When I wrote to them to raise the issue, they took three weeks to respond."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4869746)

FA

Frank A.

Head of Digital

> "Another standout is BigCommerce’s native product customization capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

Shreyank J.

Sales Team Member

> "It's hard to locate and understand some features unless you have used them before which makes it not reachable for quick fix..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149)

AS

Aaron S.

Graphic Designer

> "It includes a lot of ecommerce features by default, which can be helpful in the long run."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563)

PR

Pat R.

Ceo

> "Web pages are not able to be designed exactly like we wish they were, but this seems to be a standard problem across similar..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4329798)

AS

Aaron S.

Graphic Designer

> "BigCommerce feels like a platform built for stores that are already thinking about scaling."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563)

VR

Verified Reviewer

Web Developer

> "Support is responsive, but isn't very helpful."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

VR

Verified Reviewer

Digital Marketer

> "Happy with customization opportunities, but there was a bit of a learning curve as a result."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7102919)

BP

Bojan P.

SEO Manager

> "It's a decent solution for such websites, but I didn't like the lack of customization."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732)

KP

Krunal P.

Cyber Risk and Analysis

> "BigCommerce extends a secure and reliable platform to create customizable apps without sacrificing a lot of time."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889)

Justin L.

Business Owner

> "I had trouble converting customers and having to pay high amount for good template."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4353535)

Jeremiah L.

ECommerce Consultant

> "Ease of use, integration capabilities, clean UI, organization of most used features were easy to find."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7069911)

BP

Bojan P.

SEO Manager

> "Lack of customization and plugins."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732)

MB

Melissa B.

CMO

> "We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate other..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604)

SC

Shoaib C.

Data Analyst

> "The pricing is a trap, it increases with the use of different add ons"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4477452)

PS

Paul S.

Software Engineer

> "It offers a different set of features to competitors, and as such, has been an ideal solution."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599)

JG

Jen G.

CEO

> "Such a racket and a total scam."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#SoftwareAdvice___4913017)

TS

Tom S.

Director

> "Links nicely with third parties (such as delivery partners, payment providers etc)."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336)

WI

Wendsom I.

Graphic designer

> "The default html source codes are very complex to use"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4348948)

MGB

MAZAMASSO GEDEON B.

Best tools

> "it allows me to create and manage my online store"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

JM

Jacob M.

Software Engineer

> "Also, the paid version of themes are pretty pricey."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4499032)

Lauren W.

Customer Service Representative

> "The customer facing website looks good. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

Shreyank J.

Sales Team Member

> "The setup is not so easy and quick compared to other saas platforms."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149)

AB

Anwar B.

Marketing Manager

> "can add products really easily, it has some great security features built in and was really easy to navigate and check orders etc"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592854)

AM

Adam M.

IT Manager

> "Instead of being able to type in an order number and find the order you have to type in the number, wait for the advanced search..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217)

DE

Dominique E.

Marketing Officer

> "However, this personalization helps to make your website look unique."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6344206)

SW

Seth W.

Owner

> "Sometimes when new features are added it causes a problem with the website."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2969795)

SL

Simon L.

Manager

> "Great customer service and some great templates for building"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749)

AM

Adam M.

IT Manager

> "Using BigCommerce it is hard to search for and find orders, even if you have an order number you are redirected to the "advanced..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217)

KP

Krunal P.

Cyber Risk and Analysis

> "This creates room for attraction for users."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889)

TR

Tim R.

Owner

> "I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3243123)

SL

Simon L.

Manager

> "the ease of use, from entering all the product data and the website design element was straight forwards and easy to use. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749)

Muhammad Adil M.

Technical Analyst

> "A big let down is that there is no mobile app available."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2952543)

PD

Phil D.

Ecommerce Technical Manager

> "Happy, think it is a top 3 ecommerce CMS and an alternative to the likes of Shopify"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333)

BW

Brien W.

owner

> "The number one feature is instock notify you have to pay for and since they have apps for it they will never make it native."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2472978)

MGB

MAZAMASSO GEDEON B.

Best tools

> "It is a magnificent software that helped me make online selling easier."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

SF

Shelby F.

Business Solution Strategist

> "BigCommerce charges WAY too much when all they really offer is the ability to integrate with other apps which also charge way too..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

AG

Ade G.

Ecommerce Manager

> "Scalability, ease of use and easy import and export of large number of products."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592658)

NS

Nikola S.

Marketer

> "Because BigCommerce throws all its features at you at once, it may make it a little overwhelming for first-time stores that are..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2785080)

Carlos Rodolfo V.

Director of Digital & Loyalty - ampm & Thorntons

> "The tool can be perfectly adapted to any type of company or organization due to its high scalability, the tools it offers help..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106)

MR

Megha R.

Web developer

> "I would say i found it little bit expensive."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3351400)

MGB

MAZAMASSO GEDEON B.

Best tools

> "Easy and reliable use, billing, increased sales."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

SF

Shelby F.

Business Solution Strategist

> "Every app I’ve installed has caused a problem with another app or the native functionality of the platform."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

PD

Phil D.

Ecommerce Technical Manager

> "Easy to use with a clean UI."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333)

TL

Tom L.

Head of IT

> "There's very little help if you want to customize basic attributes."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2610107)

Carlos Rodolfo V.

Director of Digital & Loyalty - ampm & Thorntons

> "Order processing has become much simpler at every step of the process since using BigCommerce, maintaining order and increasing..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106)

SF

Shelby F.

Business Solution Strategist

> "They also refuse to assign us an account manager even though we’re an enterprise customer."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

SH

Scott H.

President

> "out of 10, great product and exceptional support"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6773658)

VR

Verified Reviewer

VP of eCommerce

> "Some of the connected features are harder to manage than expected."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2733498)

AZ

Adnan Z.

Manager

> "makes selling multiple currencies very straightforward,there are no transaction fees applied by Big commerce,even if you use..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191)

AM

Adam M.

IT Manager

> "You cannot edit orders."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217)

VR

Verified Reviewer

Web Developer

> "Easy product management, plenty of payment gateways available, decent theme store."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

AM

Anant M.

Manager

> "Not the most user friendly design capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

OS

Ousmane S.

Responsable Digital Magic Guinée

> "On BigCommerce, the payment by credit card is very secure and fast and mobile access is good, my store is well hosted"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4273939)

AM

Anant M.

Manager

> "New themes are pretty expensive to buy."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

[View Reviews](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

## User interface

4.32 (59)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

4.36 (339)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Zoho Commerce

Top features

43/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/230854/Zoho-Commerce/#features)

BigCommerce

32/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/131883/Bigcommerce/#features)

### Recognition

Zoho Commerce is recognized as a top-rated tool in 2 Capterra Shortlist reports

BigCommerce is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Zoho Commerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BigCommerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Commerce

-   By Zoho
-   Located in United States
-   Founded in 1996

BigCommerce

-   By BigCommerce
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.32 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,689)](https://www.capterra.com/p/83891/Shopify/reviews/)

$15/month

Price

$29/month

3.9

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-230854/Shopify-vs-Zoho-Commerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,689)](https://www.capterra.com/p/83891/Shopify/reviews/)

$39/month

Price

$29/month

4.2

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-131883/Shopify-vs-Bigcommerce)

[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.32 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

vs

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

$15/month

Price

Contact vendor for pricing

3.9

Features

4.5

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/225601-230854/WooCommerce-vs-Zoho-Commerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,668)](https://www.capterra.com/p/169007/Wix/reviews/)

$39/month

Price

$17/month

4.2

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-169007/Bigcommerce-vs-Wix)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/131883-225601/Bigcommerce-vs-WooCommerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/)

$39/month

Price

$25/month

4.2

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-143461/Bigcommerce-vs-Squarespace)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131883-134005/Bigcommerce-vs-PrestaShop)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (148)](https://www.capterra.com/p/10006487/ikas/reviews/)

$39/month

Price

€25/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/131883-10006487/Bigcommerce-vs-ikas)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[4.33 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/131883-227129/Bigcommerce-vs-Magento-Commerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.7

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-180822/Bigcommerce-vs-Salesforce-Commerce-Cloud)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.64 (329)](https://www.capterra.com/p/275800/Square-Online/reviews/)

$39/month

Price

$49/month

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131883-275800/Bigcommerce-vs-Square-Online)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Shogun](https://www.capterra.com/p/201037/Shogun/)[4.81 (106)](https://www.capterra.com/p/201037/Shogun/reviews/)

$39/month

Price

$39/month

4.2

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/131883-201037/Bigcommerce-vs-Shogun)