---
title: "Compare BigCommerce vs Zoho Commerce 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare BigCommerce and Zoho Commerce based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/131883-230854/Bigcommerce-vs-Zoho-Commerce"
page_type: "comparison"
language: "en"
---

# BigCommerce vs Zoho Commerce Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BigCommerceZoho Commerce2/4 selected

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.3 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

[## BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

304

Neutral

29

Negative

8

[## Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.3 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

3.9

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [59 reviews](#user-reviews)

Positive

46

Neutral

13

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

* * *

Highest Rated

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4.7 (34)

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Starting Price

$19.00

Flat Rate,Per Month

Free Trial

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of reviewers  
rated it above 4 stars

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### Elementor

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Starting Price

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of reviewers  
rated it above 4 stars

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### Marketing 360

4.5 (1,158)

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Free Trial

Free Version

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User rating

90%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,725 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Credit Card Processing

4.0

Data Security

4.5

Electronic Payments

4.4

Order Management

4.4

Shopping Cart

4.4

82%Fit

Not enough reviews

Feature ratings

Credit Card Processing

5.0

Data Security

4.6

Electronic Payments

4.8

Order Management

4.5

Shopping Cart

4.5

User satisfaction

User satisfaction

4.4

User reviews[341](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.3

User reviews[59](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

Ease of use

4.4

Functionality

3.9

Value for money

4.2

Customer support

4.1

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

BigCommerce is used by B2B companies, manufacturers, distributors, fashion and apparel retailers, health and beauty brands, food and beverage companies, and enterprises expanding internationally.

Best for

Zoho Commerce offers competitive plans fitting every need and budget. We cater to budding entrepreneurs, ecommerce startups, small, and mid-sized businesses.

## User reviews

Pros & cons

FA

Frank A.

Head of Digital

> "Theme customization has also been approachable for us. Because the theming system relies on standard web technologies, the theme..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

FA

Frank A.

Head of Digital

> "BigCommerce appears more focused on agentic search initiatives and Feedonomics Surface, which doesn’t help onsite search..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

FA

Frank A.

Head of Digital

> "One of BigCommerce’s biggest strengths is its true hierarchical category structure. When we replatformed from WooCommerce, we..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

TS

Tom S.

Director

> "Also, customising themes can be difficult if you don’t have web design knowledge."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336)

MC

Marie C.

Sales Manager

> "BigCommerce is features rich which ensures we we get the value for our money as it meets all our needs."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7114583)

AZ

Adnan Z.

Manager

> "Free themes are very limited,the page builder widgets do not support custom typeface ,there is no shipping discount available on..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191)

PS

Paul S.

Software Engineer

> "It performs and scales well and doesn't charge for transaction processing when using a third party."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599)

Lauren W.

Customer Service Representative

> "It is especially difficult to set up promotions. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

JG

Jessee G.

Director of Media

> "BigCommerce offers a complete solution to structure our digital store."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7188947)

AK

Adam K.

Branding and Technology Developer

> "I would frequently encounter situations where I had to click through multiple fields in order to either input or manage product..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4610376)

FA

Frank A.

Head of Digital

> "We replatformed from WooCommerce, launched on BigCommerce Pro, and upgraded to Enterprise within our first year as early growth..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

PR

Pat R.

Ceo

> "Web pages are not able to be designed exactly like we wish they were, but this seems to be a standard problem across similar..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4329798)

MB

Melissa B.

CMO

> "Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604)

MS

Mattie S.

eCommerce Manager

> "Many small eCommerce stores are based out of a physical retail store, and there is NO easy, cheap, or even good way to integrate..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3544498)

Lauren W.

Customer Service Representative

> "I like the scrolling banner that runs across the home page, although I wish you could add another image or two."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

VR

Verified Reviewer

Web Developer

> "You can't edit the CSS and JS files online."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

FA

Frank A.

Head of Digital

> "Support has also been reliable overall, and after we upgraded from Pro to Enterprise, the responsiveness and depth of technical..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

Justin L.

Business Owner

> "I had trouble converting customers and having to pay high amount for good template."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4353535)

PS

Paul S.

Software Engineer

> "It offers a different set of features to competitors, and as such, has been an ideal solution."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599)

David M.

CEO

> "Recently I was over billed several months in a row. When I wrote to them to raise the issue, they took three weeks to respond."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4869746)

FA

Frank A.

Head of Digital

> "Another standout is BigCommerce’s native product customization capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628)

SC

Shoaib C.

Data Analyst

> "The pricing is a trap, it increases with the use of different add ons"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4477452)

AS

Aaron S.

Graphic Designer

> "It includes a lot of ecommerce features by default, which can be helpful in the long run."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563)

WI

Wendsom I.

Graphic designer

> "The default html source codes are very complex to use"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4348948)

AS

Aaron S.

Graphic Designer

> "BigCommerce feels like a platform built for stores that are already thinking about scaling."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563)

Shreyank J.

Sales Team Member

> "It's hard to locate and understand some features unless you have used them before which makes it not reachable for quick fix..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149)

VR

Verified Reviewer

Digital Marketer

> "Happy with customization opportunities, but there was a bit of a learning curve as a result."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7102919)

JM

Jacob M.

Software Engineer

> "Also, the paid version of themes are pretty pricey."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4499032)

MGB

MAZAMASSO GEDEON B.

Best tools

> "it allows me to create and manage my online store"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

VR

Verified Reviewer

Web Developer

> "Support is responsive, but isn't very helpful."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

Jeremiah L.

ECommerce Consultant

> "Ease of use, integration capabilities, clean UI, organization of most used features were easy to find."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7069911)

BP

Bojan P.

SEO Manager

> "It's a decent solution for such websites, but I didn't like the lack of customization."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732)

MB

Melissa B.

CMO

> "We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604)

BP

Bojan P.

SEO Manager

> "Lack of customization and plugins."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732)

AB

Anwar B.

Marketing Manager

> "can add products really easily, it has some great security features built in and was really easy to navigate and check orders etc"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592854)

TR

Tim R.

Owner

> "I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3243123)

TS

Tom S.

Director

> "Links nicely with third parties (such as delivery partners, payment providers etc)."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336)

JG

Jen G.

CEO

> "Such a racket and a total scam."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#SoftwareAdvice___4913017)

KP

Krunal P.

Cyber Risk and Analysis

> "BigCommerce extends a secure and reliable platform to create customizable apps without sacrificing a lot of time."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889)

BW

Brien W.

owner

> "The number one feature is instock notify you have to pay for and since they have apps for it they will never make it native."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2472978)

Lauren W.

Customer Service Representative

> "The customer facing website looks good. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734)

SF

Shelby F.

Business Solution Strategist

> "BigCommerce charges WAY too much when all they really offer is the ability to integrate with other apps which also charge way..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

PD

Phil D.

Ecommerce Technical Manager

> "Happy, think it is a top 3 ecommerce CMS and an alternative to the likes of Shopify"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333)

NS

Nikola S.

Marketer

> "Because BigCommerce throws all its features at you at once, it may make it a little overwhelming for first-time stores that are..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2785080)

MGB

MAZAMASSO GEDEON B.

Best tools

> "It is a magnificent software that helped me make online selling easier."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

Shreyank J.

Sales Team Member

> "The setup is not so easy and quick compared to other saas platforms."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149)

AG

Ade G.

Ecommerce Manager

> "Scalability, ease of use and easy import and export of large number of products."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592658)

MR

Megha R.

Web developer

> "I would say i found it little bit expensive."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3351400)

Carlos Rodolfo V.

Director of Digital & Loyalty - ampm & Thorntons

> "The tool can be perfectly adapted to any type of company or organization due to its high scalability, the tools it offers help..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106)

SF

Shelby F.

Business Solution Strategist

> "Every app I’ve installed has caused a problem with another app or the native functionality of the platform."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

MGB

MAZAMASSO GEDEON B.

Best tools

> "Easy and reliable use, billing, increased sales."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410)

SW

Seth W.

Owner

> "Sometimes when new features are added it causes a problem with the website."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2969795)

PD

Phil D.

Ecommerce Technical Manager

> "Easy to use with a clean UI."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333)

TL

Tom L.

Head of IT

> "There's very little help if you want to customize basic attributes."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2610107)

Carlos Rodolfo V.

Director of Digital & Loyalty - ampm & Thorntons

> "Order processing has become much simpler at every step of the process since using BigCommerce, maintaining order and increasing..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106)

SF

Shelby F.

Business Solution Strategist

> "They also refuse to assign us an account manager even though we’re an enterprise customer."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

DE

Dominique E.

Marketing Officer

> "However, this personalization helps to make your website look unique."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6344206)

Muhammad Adil M.

Technical Analyst

> "A big let down is that there is no mobile app available."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2952543)

SH

Scott H.

President

> "out of 10, great product and exceptional support"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6773658)

VR

Verified Reviewer

VP of eCommerce

> "Some of the connected features are harder to manage than expected."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2733498)

SL

Simon L.

Manager

> "Great customer service and some great templates for building"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749)

AM

Anant M.

Manager

> "Not the most user friendly design capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

AZ

Adnan Z.

Manager

> "makes selling multiple currencies very straightforward,there are no transaction fees applied by Big commerce,even if you use..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191)

AM

Anant M.

Manager

> "New themes are pretty expensive to buy."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

KP

Krunal P.

Cyber Risk and Analysis

> "This creates room for attraction for users."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889)

AM

Anant M.

Manager

> "Not the most user friendly design capabilities."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935)

SL

Simon L.

Manager

> "the ease of use, from entering all the product data and the website design element was straight forwards and easy to use. "

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749)

SF

Shelby F.

Business Solution Strategist

> "BigCommerce charges WAY too much when all they really offer is the ability to integrate with other apps which also charge way..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

OS

Ousmane S.

Responsable Digital Magic Guinée

> "On BigCommerce, the payment by credit card is very secure and fast and mobile access is good, my store is well hosted"

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4273939)

VR

Verified Reviewer

Web Developer

> "Support is responsive, but isn't very helpful."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896)

Ismaël Huberson C.

Founder

> "In addition to its simple and easy-to-use online store builder, Bigcommerce comes with a full arsenal of features including..."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4255583)

SF

Shelby F.

Business Solution Strategist

> "They also refuse to assign us an account manager even though we’re an enterprise customer."

[See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732)

[View Reviews](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Deeppak G.

CEO

> "Key features such as a streamlined quotation creation process and allowing customers to directly..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___7131596)

JH

Joe H.

eCommerce Manager

> "Their API is very restrictive also to prevent you from using a third party e-commerce platform with..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4897024)

Deeppak G.

CEO

> "It also offers its own built-in payment solution, eliminating the need for third-party tools."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___7131596)

SN

Shyamala N.

Web Developer

> "The live chat option is available only for the trial version. Once the project is moved from the..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3965540)

MK

Mirembe K.

Graphic designer

> "Zoho commerce allows user to create customers dashboard."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___5096596)

JH

Joe H.

eCommerce Manager

> "However, it became very evident that if you want anything that resembles a professional eCommerce..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4897024)

RR

Ricardo R.

Marketing

> "I was able to make a website easily as other places to build stores online."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___6288473)

SN

Shyamala N.

Web Developer

> "Even after using the trial, I had a lots of doubts while working on my real project."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3965540)

RV

Raja V.

Technical Lead

> "We can also manage our inventory properly and manage our Sales Order, Invoice very properly."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3872239)

SS

Sumit S.

admininstrator

> "Little pricing is high ,customer support is somewhere difficult to connect & all people from only..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3682760)

SS

Sushil S.

founder

> "This software has given us the freedom to work from anywhere and syncing our inventory to accounts..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3549926)

MM

Manoj M.

Founder

> "I showed them many many many problems since the first time I started using the products, since then..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3550932)

SN

Shyamala N.

Web Developer

> "Even the difficult features of ecommerce were made easy and simple to use like integrating with..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3965540)

MV

Musthafa V.

Managing Director

> "Multi-Currency pricing capability not available"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3700245)

JH

Joe H.

eCommerce Manager

> "The most simple feature of an ecommerce website is to be able to filter your products."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4897024)

AG

Abhishek G.

Founder

> "Very less known in market, many 3rd party players do not provide support for this."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3443369)

SS

Sushil S.

founder

> "we are building the biggest B2B parts and accessories store in India for service centers, field..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3549926)

MM

Manoj M.

Founder

> "Does not meet all of the govenrment compliances"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3550932)

SS

Suneel S.

Partner

> "This comes along with the options to integrate other Zoho products free of cost which make it..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3646634)

VR

Verified Reviewer

IT SUPPORT

> "GMC integration bit difficult."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3543494)

SN

Shanikwa N.

Owner

> "Zoho Commerce allows businesses to create online stores, accept orders and process payments,..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___2994839)

AB

Abhishek B.

Owner

> "it is not too much suitable for retail business"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3689557)

SP

Samrita P.

Partner

> "Customer support, Value of money , Website speed"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4021056)

VR

Verified Reviewer

Owner

> "Support is via email and very slow.."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___3365925)

BB

Bertus B.

Director / Owner

> "It has a lot features, and very good support."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4001650)

DC

Dushyant C.

Founder

> "We can not create our theme."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3683354)

SS

Sumit S.

admininstrator

> "flexibility to integrate with softwares,overall software is good ,features are available in..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3682760)

VR

Verified Reviewer

IT Admin

> "Software is buggy and support will just tell you to clear cache/cookies instead of resolving the..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

KR

Kaela R.

Integrator

> "Easy for a novice to set up a nice website."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4003867)

Aka R.

Founder

> "The UI lags a bit with pieces of smal bugs here and there."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___2879278)

HK

Hamza K.

President

> "Easy to use, very user friendly, good styles"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___4021042)

VR

Verified Reviewer

IT Admin

> "another expense on top of Zoho One apps, and much less support provided. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

AG

Aman G.

Mr

> "Both of them have proved to be an excellent customer support representatives with required patience,..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3679470)

VR

Verified Reviewer

IT Admin

> "I have to wait days to hear back from commerce support. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

SS

Suneel S.

Partner

> "Could set up the store in no time despite being a non technical in the field."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3646634)

VR

Verified Reviewer

IT Admin

> "The support is awful. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

AG

Aman G.

Mr

> "The best part is the customer service."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3679470)

VR

Verified Reviewer

IT SUPPORT

> "GMC integration bit difficult."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3543494)

BJ

Brandy J.

Owner

> "Love that it integrates into Zoho books"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3697920)

SS

Sumit S.

admininstrator

> "Little pricing is high ,customer support is somewhere difficult to connect & all people from only..."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3682760)

NS

Nafis S.

DIRECTOR

> "Easy to set up and integration with zoho books and inventory"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3699730)

AG

Abhishek G.

Founder

> "Very less known in market, many 3rd party players do not provide support for this."

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3443369)

BJ

Brandy J.

Owner

> "Love how it integrates into Zoho books"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3697920)

VR

Verified Reviewer

IT Admin

> "another expense on top of Zoho One apps, and much less support provided. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

BP

Balamurugan P.

Director

> "Easy to Setup and Use and it also integrates well with Zoho Inventory"

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#Capterra___3665032)

VR

Verified Reviewer

IT Admin

> "The support is awful. "

[See full review](https://www.capterra.com/p/230854/Zoho-Commerce/#GetApp___2651417)

[View Reviews](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

## User interface

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

4.37 (341)

[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)

4.32 (59)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

BigCommerce

32/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/131883/Bigcommerce/#features)

Zoho Commerce

Top features

43/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/230854/Zoho-Commerce/#features)

### Recognition

BigCommerce is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Zoho Commerce

### Deployment & support

BigCommerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Commerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BigCommerce

-   By Feedonomics Holdings
-   Located in United States
-   Founded in

Zoho Commerce

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

$39/month

Price

$29/month

4.2

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-131883/Shopify-vs-Bigcommerce)

[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[4.32 (59)](https://www.capterra.com/p/230854/Zoho-Commerce/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/)

$15/month

Price

$17/month

3.9

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169007-230854/Wix-vs-Zoho-Commerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/)

$39/month

Price

$17/month

4.2

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-169007/Bigcommerce-vs-Wix)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/131883-225601/Bigcommerce-vs-WooCommerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (332)](https://www.capterra.com/p/134005/PrestaShop/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131883-134005/Bigcommerce-vs-PrestaShop)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/)

$39/month

Price

$25/month

4.2

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131883-143461/Bigcommerce-vs-Squarespace)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (149)](https://www.capterra.com/p/10006487/ikas/reviews/)

$39/month

Price

€25/month

4.2

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/131883-10006487/Bigcommerce-vs-ikas)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[4.34 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/131883-227129/Bigcommerce-vs-Magento-Commerce)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

$39/month

Price

Contact vendor for pricing

4.2

Features

4.7

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131883-180822/Bigcommerce-vs-Salesforce-Commerce-Cloud)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Square Online](https://www.capterra.com/p/275800/Square-Online/)[4.63 (332)](https://www.capterra.com/p/275800/Square-Online/reviews/)

$39/month

Price

$49/month

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131883-275800/Bigcommerce-vs-Square-Online)

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.37 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

vs

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)[4.59 (582)](https://www.capterra.com/p/143648/Ecwid/reviews/)

$39/month

Price

$25/month

4.2

Features

4.3

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131883-143648/Bigcommerce-vs-Ecwid)