# Compare Lodgify vs Peek Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Peek Pro and Lodgify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/131924-142459/Lodgify-vs-Peek-PRO-Tour-Operator-Software

---

# Peek Pro vs Lodgify Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Peek ProLodgify2/4 selected

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

[## Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AS

Based on [794 reviews](#user-reviews)

Positive

741

Neutral

15

Negative

38

[## Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting Price

$16.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [1,282 reviews](#user-reviews)

Positive

1,171

Neutral

56

Negative

55

## Summary

* * *

Key features rated by users

Features selected based on 5,165 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Not enough reviews

Feature ratings

Online Booking

4.6

Booking Management

4.1

Calendar Management

4.2

Availability Management

5.0

Channel Management

4.7

86%Fit

High performer

Feature ratings

Online Booking

4.6

Booking Management

4.6

Calendar Management

4.6

Availability Management

4.5

Channel Management

4.4

User satisfaction

User satisfaction

4.7

User reviews[794](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[1,282](https://www.capterra.com/p/131924/Lodgify/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$16Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Peek Pro is a scheduling tool for tour, activity and equipment rental operators. The platform lets teams manage everything from solo tour guides to large-scale immersive exhibits.

Best for

Our software is designed for vacation rental owners from all over the world whether you own a single vacation rental or manage 500+ properties.

## User reviews

Pros & cons

AS

Andrew S.

Owner, Operator

> "We are confident that this booking site will do most of the tedious work it takes to book our trail rides and..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

MP

Mark P.

owner

> "Their chatbot offered solutions that failed 90% of the time. If escalated to “live support,” I’d get a canned..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

TR

Tommy R.

Founder and Administrator

> "It is a very complex system and comes with a lot of features that provide a great customer experience when..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6632940)

LS

Luis S.

Manager

> "Due to that, my account is basically blocked and we are not being able to receive reservations neither we are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

LJ

Laine J.

Tour Operator

> "The integrated waiver was helpful as was the pre-tipping feature."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6452967)

VR

Verified Reviewer

Owner

> "Other than a fairly user-friendly setup with a learning curve, the experience has been horrid. Once the..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Lots of promises of a great staff working behind the scenes with cutting edge technology"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

RB

Rachelle B.

Owner

> "Don’t even get me started on the delay of them depositing funds into your account if they’re not withholding..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MP

Mark P.

owner

> "Some of the widgets are cool"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "Everything is wrong and unprofessional about peek and absolutely no help but a ai chat and call agent that..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

VR

Verified Reviewer

President

> "We have grown out of WIX bookings but seriously look at that for a very feature rich low cost solution!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

MP

Mark P.

owner

> "Connections failed across the board — Tripadvisor, GetYourGuide, my own website — all broken."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

JG

Joe G.

General Manager

> "Peek allows our customers to book overnight accommodations as well as activities from one booking engine."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4788522)

AD

Aitor D.

Director

> "High fees for the clients and missing a waiting list option and they way to build packages is not very user..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6638369)

KB

Kim B.

Owner

> "The user side of Peek Pro is quite attractive, with the design integration between web and phone making it..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6047076)

LW

Levawn W.

Director

> "Their chat doesn’t work, and you can’t even get someone on the phone."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

CK

Chris K.

Owner

> "Its a pretty powerful tool and can manage a lot of reservations"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

LS

Luis S.

Manager

> "I have been trying to register on that for almost 2 weeks and because of a bug, I am not being able to..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6395201)

MR

Molly R.

Reservation Manager

> "We like the checkout process and easy user interface."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6631555)

MP

Mark P.

owner

> "Desperate, I turned to their AI chat system, which offered no solutions."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LK

Lina K.

Owner

> "The onboarding was good, and the check ins were also helpful."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6752137)

VR

Verified Reviewer

Owner

> "Customer service, even by present day standards, is non-existent."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6861353)

MP

Mark P.

owner

> "Onboarding started well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

LW

Levawn W.

Director

> "There has been zero accountability or support. If you're a business owner, think very carefully before..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

DP

David P.

Captain/Owner

> "Seamless integration to our website, tracks our bookings and pays quickly..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4723497)

JJ

Jennie J.

Operations Manager

> "Some of the report features are difficult to reconcile with my QuickBooks."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6716457)

CG

Chuck G.

Owner

> "More importantly, the sales and onboarding team was excellent to work with. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

VR

Verified Reviewer

President

> "I question if they are even still in business with how challenging it is to get in contact with them which was..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6299242)

AS

Andrew S.

Owner, Operator

> "It is also very user friendly on the manager side as well."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6682679)

LW

Levawn W.

Director

> "Peek Pro has cost my company clients, money, and reputation."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6830980)

LA

Laurie A.

Ogden Ghost Tours manager

> "This service seems to cover most of the things that we need to run this small business."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4981498)

MP

Mark P.

owner

> "email — adding insult to injury."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6847659)

SL

Sarah L.

Founder

> "Love the customer interfaces and customization options."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

RB

Rachelle B.

Owner

> "They are zero help and don’t answer your questions, that’s if you can get them to email you back in the first..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

KS

Katie S.

Taproom Manager

> "They were super helpful and could even reactivate our old account, so we did not have to start all over."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6143927)

RI

Rachael I.

Owner

> "Using the URL on an iPad, you can't see the amount charged or amount owed as that section is cut off."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

CG

Chuck G.

Owner

> "Her communication and follow up was top notch! "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6629835)

MD

Mariam D.

Manager

> "I demand they give us our money or we will be forced to go to the business bureau"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

BG

Blake G.

Captain

> "sensitive content hidden\] made it very easy"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6724372)

CK

Chris K.

Owner

> "I go through the help articles and cant find a resolution. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6255052)

SL

Sarah L.

Founder

> "The booking flow widgets are also really great."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4848793)

MD

Mariam D.

Manager

> "I wish I never would have signed up with this company that doesn’t care about their customers."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6545897)

QP

Quoc P.

Business owner

> "Clearly will allow us to book more efficiently."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6189238)

WO

Wendy O.

Owner

> "Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___6207152)

CA

Carrie A.

Owner/Administrator

> "They were very easy to work with and even found a "work around" for something that I requested that wasn't in..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

RI

Rachael I.

Owner

> "So if you discount a large group, then have to charge damages, the damages are then discounted."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

KZ

Kristian Z.

Owner

> "I had a positive experience communicating with and setting up Peek Pro for my clients."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5073605)

KF

Kenneth F.

CEO

> "The software currently lacks the ability to track service or hours of use for our product for maintenance but..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3879231)

CA

Carrie A.

Owner/Administrator

> "I feel our website looks more professional and things are easier for me to manage now!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5035171)

MB

Marian B.

Engagement Director

> "I didn't even know what questions to ask at the end of sessions, and mysteries I brought up in between still..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6161886)

AM

Allyson M.

Director of Operations

> "Our organizations experience in setting up this service was easy and straight to the point with all questions..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6203267)

ME

Marissa E.

Owner operator

> "I think editing the activity schedule can get a little confusing at first."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6135746)

MI

Mariko I.

Director and Owner

> "So far no major issues with using this new booking system."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4722231)

Teresa P.

Manager

> "Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#GetApp___6192030)

JB

Jay B.

Project Dude

> "Looking forward to adding more services to the online offerings."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___5078230)

RB

Rebecca B.

Owner

> "PeekPro has to sell you on lies because they are a subpar product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

CB

Cameron B.

Business Development Cooordinator

> "Once placed, we are able to manage these activities and reservations easily in the back office suite."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4593372)

RB

Rachelle B.

Owner

> "Wouldn’t recommend to my biggest competitors at this point"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6705666)

MK

Michaela K.

OWNER

> "They were very kind, professional, and were flexible with my client not being the best or most responsive"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6166582)

NB

Neil B.

Owner

> "The payment processing is awful. And they dont seem to care about getting it fixed."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6052100)

LS

Logan S.

Box Office Manager

> "This reduces the workload on the office and allows them to spend more time helping customers book who are..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___2886163)

RB

Rebecca B.

Owner

> "You have an option on there called activities that is completely useless."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#SoftwareAdvice___5033892)

GR

Gregory R.

Owner

> "I like the customer flows so much more thank FareHarbor."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4950940)

BW

Barbaara W.

Admin

> "Unable to save repeat customers, confirmation and reminder emails change settings on own. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3778315)

MW

Melinda W.

Owner/Operator

> "They were professional, detailed, organized and efficient. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "They refuse to address the issues with their product."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

JB

Jill B.

Tourism Director

> "Also, the reschedule feature link on the confirmation email has been such a time saver for my team!"

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

RI

Rachael I.

Owner

> "Support can't help find them either."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6134334)

MW

Melinda W.

Owner/Operator

> "sensitive content hidden\] helped me sign up and on board with Peek Pro. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4908384)

PH

Patrick H.

Owne

> "Customer support is useless. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

MM

Minasse M.

Owner

> "Their customer service is amazing."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6200523)

PH

Patrick H.

Owne

> "Absolutely no support."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___6194417)

EW

Elton W.

Owner

> "Customer support is the best in my opinion."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4797178)

MC

Morgan C.

owner

> "I had no idea how much time I was going to be saving on the computer emailing clients. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3900039)

OH

Oriya H.

Founder

> "It has been an easy transition into the service and I have already had numerous online bookings and have been..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4344513)

MM

Meredith M.

Manager

> "I've never used a program where refunds need to be taken from your business's credit card and put into a..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3370382)

MH

Marriah H.

Owner

> "Peek Pro has been the only software that I've been able to find that can support my business' booking needs..."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369425)

AP

Angela P.

Owner/CEO

> "Dislike that many features require a third party app (I.e., syncing booking to calendar)."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3369459)

AN

Aja N.

Administrator

> "The online booking system has completely streamlined our reservation process."

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___3834359)

JB

Jill B.

Tourism Director

> "How the waiver works has been our least favorite about this software. "

[See full review](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#Capterra___4191605)

[View Reviews](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

FS

Frederic S.

ownwer

> "Booking management system allowing to access many platforms from lodgify, calendar function is simple and the competitor section is..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7097390)

MK

Michelle K.

Owner

> "There are a few bugs that I wish could be worked out (i.e., only allowing even hour check ins and check outs) and wish pricing..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095757)

AMT

Anne-Marie T.

Host, cleaner, admin

> "We use Lodgify to help simplify our bookings, sync calendars, messages and have them all in the one place. "

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7098191)

AM

April M.

Owner

> "Some glitches with Airbnb adding additional guests after initial booking and not adding charges."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7036321)

FS

Frederic S.

ownwer

> "its a good software that helps the management of our property rent and compare the marque trend as well as the access to other..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7097390)

AG

Alessandro G.

Owner

> "Refund refused (“cannot provide monetary compensations for every technical issue”), and onboarding took longer than the 14-day..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7012859)

YG

Yesenia G.

Property managment

> "From booking management to calendar syncing and payment processing, everything is organized in one place, which saves us so much..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095611)

MN

Misti N.

Owner

> "I am unimpressed with the selections on the marketplace, specifically with integrations for connecting a system for security..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7034672)

Jocelyn G.

Digital Marketing Manager

> "It’s an all-in-one property management system (PMS) that excels at professionalizing your business presence without requiring a..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095679)

KA

Karen A.

Property Manager

> "Cannot see the full calendar on my laptop for the month on single use."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095717)

MB

Mary B.

Owner of STR

> "I like that Lodgify made it easy to create a website for my short term rental and allow me to connect Stripe for direct bookings."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095575)

MB

Matt B.

Owner

> "I have noted a couple of bugs in some of the reporting tools that come with the Pro level subscription."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095548)

DB

Dawn B.

Owner

> "Lodgify allows multiple properties with customized pricing, guest communications and more."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7099716)

MB

Mary B.

Owner of STR

> "I don't like that I have to pay for insurance for all bookings and not just direct bookings."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095575)

MB

Mary B.

Owner of STR

> "Having one inbox and one calendar with emails that send automatically helps streamline my business."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095575)

EC

Enrique C.

Procurement Manager

> "That the sync with Booking is not available for "Booking Request" configuration and that the PM Modules and Reports available at..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6626199)

Jocelyn G.

Digital Marketing Manager

> "It's a game-changer for avoiding high OTA (Online Travel Agency) fees and building a direct relationship with guests."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095679)

DB

Dawn B.

Owner

> "Because messaging is in multiple places it takes me much longer than it should to know what I am working with."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7099716)

NW

Nigel W.

Retired property owner

> "Our property now ranks top for our main search criteria and we have direct bookings via Google maps."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095931)

SC

Stephen C.

Boss

> "The product is not fully integrated with all platforms, with a focus on the platform side of things."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7096355)

AW

Adam W.

Owner

> "Helped us get organized and financials can be easily exported for YTD and Year End reporting, etc."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7063178)

AG

Alessandro G.

Owner

> "Sales team oversells features (e.g., EFT payments possible, but not if you sync Vrbo)"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7012859)

NW

Nigel W.

Retired property owner

> "It synchs calendar availability with Airbnb and Booking.com."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095931)

JH

Jo H.

owner

> "Also they keep sending me a promotion to get 30% off annual subscription, but i’m not eligible because i signed up to monthly 2..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6817829)

LC

Leon C.

Owner operator

> "I have seen no oncremental increasenin bookings yet but will trust the process over the next couple of months and do my part to..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095749)

LW

Lauren W.

Managing Member

> "Lodgify has been difficult to navigate and I have noticed a lag in the software."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7034666)

AW

Adam W.

Owner

> "I have been a Lodgify customer for years, onboarding was great, connectivity to OTA's takes some waiting (some are immediate), but..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7063178)

TY

Tom Y.

.

> "Every time I’ve reached out, I’ve received generic responses or been passed around with no real resolution and pure rudeness from..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6839207)

NW

Nigel W.

Retired property owner

> "People often find us on Google maps after first finding us on Airbnb or Booking.com."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095931)

VG

Vaillant G.

Owner

> "through VRBO is not really userful for boutique hotels"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7096331)

SA

Suzan A.

Owner and operator

> "From the minute, I signed up I have been helped along the way. If it’s something simple, I email and I get a response back usually..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7035339)

BD

Bridges, D.

Owner

> "I do have some issues with charging from Lodgify using Stripe that has not been resolved"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6873912)

MB

Matt B.

Owner

> "Customer support is very helpful with the option to chat or call, and the onboarding process was individualized."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095548)

LL

Lesley L.

Owner

> "They also respond in the middle of the night and if you are unable to fix things with their guidance, you won't hear back until the..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6720166)

IL

Ivo L.

Founder

> "It saves time, keeps everything organized, and makes the whole hosting process smoother."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095533)

SH

San H.

Mgr

> "I would have to write like 20 paragraphs on how bad they are but if you are not experienced in mapping a property to a channel..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6307435)

ML

Maya L.

Property management company

> "The interface is user-friendly, the integration with Airbnb and Booking.com works smoothly, and the customer support is always quick..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6817689)

AG

Alessandro G.

Owner

> "Channel manager sometimes doesn’t load on laptop neither"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7012859)

ML

Maya L.

Property management company

> "The interface is user-friendly, the integration with Airbnb and Booking.com works smoothly, and the customer support is always quick..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6817689)

FC

Francine C.

Manager

> "Unable to use Lodgify as a direct remittance gateway."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7012521)

NW

Nigel W.

Retired property owner

> "Lodgify made it easy to integrate with a secure payment processing service (Stripe)."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095931)

JH

Julio H.

Owner

> "I can see why many stay away given the onboarding process."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095762)

RM

REBECCA M.

Owner

> "Overall, it has streamlined my workflow and made managing my rental so much easier."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095630)

SK

Sarah K.

Owner

> "The difficulty in syncing with VRBO, missing out on exposure"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6590864)

JH

Julio H.

Owner

> "The tech support team, in particular, has been fantastic—they’re responsive, proactive, and genuinely go out of their way to help,..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095762)

SH

San H.

Mgr

> "Connecting to the OTA's (booking, airbnb etc) is a NIGHTMARE"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6307435)

NW

Nigel W.

Retired property owner

> "Help articles on subjects like SEO have helped me further improve performance."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095931)

MB

Matt B.

Owner

> "I have reported the issue months back and it has not be corrected."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095548)

AMT

Anne-Marie T.

Host, cleaner, admin

> "We plan to create our own website soon by using the software. "

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7098191)

SR

Sara R.

Owner

> "Lodgify misrepresented both pricing and features during the sales process."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6758140)

VR

Verified Reviewer

Senior Finance Executive

> "I also enjoy that I can use automated messages to engage with guests and accept money based on a percentage that I choose."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6293516)

AC

Ali C.

Owner

> "In conclusion, Lodgify's failure to address basic invoicing requirements for Australian businesses makes it an impractical choice..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6202029)

JS

James S.

CEO

> "The direct booking website builder has been especially important for us."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095948)

TY

Tom Y.

.

> "Huge regrets, support is poor, unprofessional and condescending."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6839207)

CL

Carine L.

Short term rental manager

> "I find most of my answers using their AI chatbot."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7096018)

JW

Jerry W.

Owner

> "We have been waiting over 5 weeks on one open ticket (messages to guests were not being sent) and over a week on another (VRBO..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6141007)

Jocelyn G.

Digital Marketing Manager

> "The calendar synchronization is robust."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095679)

JW

Jerry W.

Owner

> "We have been waiting over 5 weeks on one open ticket (messages to guests were not being sent) and over a week on another (VRBO..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6141007)

JR

Johannes R.

Owner

> "The structure of Lodgify saves us a lot of time managing our bookings."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6795065)

LL

Lesley L.

Owner

> "Three things: Starting up as a new customer was extremely slow, time-consuming, and frustrating."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6720166)

AM

April M.

Owner

> "Also helpful was scheduled call for website marketing set up."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7036321)

FB

Fabien B.

owner

> "Additionally, while I also use Pricelabs, some of its features do not integrate smoothly with Lodgify, rendering it practically..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___4929335)

YG

Yesenia G.

Property managment

> "The platform is user-friendly and makes managing our property so much easier."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095611)

EP

Eddie P.

Principal

> "UI is a little clunky."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6614733)

MF

Morgan F.

Property Manager

> "It's functionality to connect with Airbnb & Vrbo as well as the integration with our website."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6351143)

VW

Vincent W.

Property Manager and Owner

> "i wanted another onboarding sessions and denied the request for another session. "

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6613174)

KI

Keila I.

Vacation Rental Owner

> "Integrating my OTAs to Lodgify was a seamless process (it did not cost a thing and the customer support was amazing)."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6610538)

VR

Verified Reviewer

Senior Finance Executive

> "VRBO is lacking a component."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6293516)

MW

Michael W.

Owner

> "Getting started was made headache free because of the free demo call, and free onboarding sessions."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6816529)

JW

Jerry W.

Owner

> "However, if they cannot solve the issue and it is sent to their "tech team" (located is some other place, far, far away) service..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6141007)

MN

Misti N.

Owner

> "The best part of Lodgify is the customer support."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7034672)

Fiona S.

CEO

> "I was (of course) suspicious. When Lodgify eventually confessed that airbnb would add a hefty charge if I took their bookings via..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#GetApp___6205685)

MK

Michelle K.

Owner

> "The payment processing is user friendly for both hosts and guests."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095757)

DL

Duarte L.

Owner

> "Their free plan is not free and they charge you a booking fee, I have my rental on AirBnB and VRBO and I want a channel manager to..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___4612297)

ES

Evan S.

Managing owner

> "The feature’s allow us to really be creative and competitive!"

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7095566)

RP

Rolf P.

Owner

> "Horrific customer support - issues including customer reviews not working, booking calendar settings not working, and the site going..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___4496288)

MN

Misti N.

Owner

> "I have interacted with support multiple times and have been greated kindly, helped with every issue I've had and I've been..."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___7034672)

JS

Jeff S.

Ranch Manage

> "You don't get to talk support in person on the phone, you need to leave a message and it takes a bit for them to back to you."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___4786152)

JR

Johannes R.

Owner

> "Lodgify cares a lot to fulfill our needs. If you have question, they take their time to explain and show everything to you."

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6795065)

KM

Kyle M.

Owner

> "PM modules seem to be a bit overpriced and the guides/guest app function of it is nearly worthless. "

[See full review](https://www.capterra.com/p/131924/Lodgify/#Capterra___6127113)

[View Reviews](https://www.capterra.com/p/131924/Lodgify/reviews/)

## User interface

4.68 (794)

4.53 (1,282)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Peek Pro

Top features

39/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/#features)

Lodgify

34/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/131924/Lodgify/#features)

### Recognition

No recognitions have been awarded to Peek Pro

No recognitions have been awarded to Lodgify

### Deployment & support

Peek Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lodgify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Peek Pro

-   By Peek Travel
-   Located in United States
-   Founded in 2011

Lodgify

-   By Lodgify
-   Located in Spain
-   Founded in 2012

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/131924-165026/Lodgify-vs-Holidu)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.78 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Contact vendor for pricing

Price

$79/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142459-163474/Peek-PRO-Tour-Operator-Software-vs-WeTravel)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.44 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

$16/month

Price

$23/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-159377/Lodgify-vs-Guesty)

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[4.68 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Contact vendor for pricing

Price

$30/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-142459/Reservation-Nexus-vs-Peek-PRO-Tour-Operator-Software)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

vs

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

$16/month

Price

$40/month

4.4

Features

4.9

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/100831-131924/OwnerRez-vs-Lodgify)