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Guesty for Hosts is the leading end-to-end solution for all aspects of managing your (1-4) short-term rentals across all major booking channels.
Our software is designed for vacation rental owners from all over the world whether you own a single vacation rental or manage 500+ properties.
The customer service is amazing and that is what makes this product great, so if you don't understand something you are connected with amazing custom service team.
There always seems to be some annoying glitch going on with this software. First its pushing the wrong prices to airbnb.
I love that everything is super easy to understand. I love that it syncs with exactly the channels I need -- Airbnb, HomeAway/VRBO, and Booking.com.
Blocked dates of my listings on airbnb and booking even though I deleted their app. Sites are unable to adjust dates to available without Porter assistance.
The setup was easy the support is great, and the daily use and reporting are great for me. It was just what I was looking for, and the price works really well for me.
The calendar layout is hard to read, graphics , feels clunky. Hard to access information you need.
My cleaning staff likes that they can see a calendar link and that they can get text notifications. Not sure how much it helps, but I appreciate that they have some tools to improve rankings.
The website can be difficult to navigage at times.
I have had a great experience with Lodgify and the team. Great product and the service is excellent.
My main problem with this software was incorrect charges I received from Lodgify and the subsequent treatment I received by Lodgify customer service, where they failed to remedy their error.
Over all experience was amazing. Our on boarding specialist [SENSITIVE CONTENT] was very knowledgable of the platform and very good at explaining in detail for all to easily understand.
That is most of my reservations. I brought this to the attention of the Lodgify team and they said they are aware of the problem and ... too bad.
Since the beginning, while having a trial version, they won me over with their courteous, polite, professional, wonderful customer service.
The customer service is brutal. It’s impossible to get ahold of anyone and their response time on emails is once a day.
So far, we are happy with the performance of the program. The people are patient and happy to help with issues that need to be solved.
Work the bugs out of the software. Channel manager consistently fails more than it workds, had to use iCal to connect finally - NO HELP from "help-less line.
Matthew F.: I'm Matthew. I'm the owner of The Lens Lodge. And I give Guesty For Hosts a 5 out of 5. Before Guesty For Hosts, I was just doing everything manually, and so it was taking a lot of time, answering all the guest questions, taking any inquiries that came in, responding to all the messages. And I basically just used Guesty For Hosts to automate the messages, and that saved me a bunch of time. I chose Guesty For Hosts, honestly, because it had great reviews and a YouTuber that I follow called Robuilt recommends it. And he is super good at Airbnbs, and he used them for all of his. And I kind of trust his judgment on that. Getting started with Guesty For Hosts was not too hard. The main thing that just took time was setting my automated messages, which is crafting those messages. But getting it set up to the platform was super quick, very easy as well, and pretty much had it up and running within a couple hours. All right, the recommendation that I would give, whether you're going to get Guesty For Hosts or another software, would be to go with Guesty For Hosts, simply because there's a lot of other softwares out there, but most of them are cheaper and harder to scale up with. So, if you do want to scale up your business, I would start with Guesty For Hosts. That way you can become familiar with the platform when you have a smaller number of properties and it'd be easier to scale up from there.
Sophie S.: So my name is Sophie. I am the owner of Shiny Blue Apartments, and I am giving Lodgify a five star review. So before Lodgify, I was manually using the different channels, Airbnb and Booking.com, to create reservations for my apartment. The biggest reason that I looked into a consolidated software to help me automate a lot of the tasks, primarily my calendar, my pricing, which was very difficult in managing between the different marketplaces. And then finally the biggest thing that I wanted to do was to create my own website, and Lodgify made it very easy for me to do so. I switched to Lodgify because I wanted an easy to use tool. I was able to get into the product and kind of play around with it and understand how easy it was. The onboarding process was wonderful. The person who I worked with was fantastic. She helped me set up everything, and once she explained a few things to me, it was easy for me to make any changes after that. And then building my website was great. Everything was integrated. I didn't have to create any code or anything like that. It was just a WYSIWYG type of interface that was easy to use. It was very easy to integrate into Lodgify with Airbnb and Booking. VRBO was a little bit of a challenge, but that was not really Lodgify's challenge. It's more of VRBO making it difficult for people to go through it. I have a little bit of a complicated situation with specific prices, actually not prices, but currencies that I use. The apartment is in Cyprus, so I needed to use Euros, so that presented a little bit of a challenge, but again, Maria, who was my onboarding specialist, explained everything to me. She spent more than an hour with me explaining everything and going inside the tool and showing me, not just doing it herself, but showing me and explaining to me why things are done in certain way. And once I did that and kind of understood the way it was built, it was just easy for me to make any changes. I would say make sure that you've got your listings first on your marketplaces. Understand the needs that you have. Make a determination Of you are looking to automate, whether it's your calendar, whether it's your pricing, or whether it's having your direct website. It could also be property management, which I'm currently not using from Lodgify. So I have a list of the criteria by which you're looking at. The other nice thing for Lodgify was, for me, it was pretty affordable, so it wasn't breaking the bank in having the software, so that made it even better for me.
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