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Small to medium sized e-commerce retailers who sell physical products across one or more online marketplaces.
Logiwa is a leader in cloud-native fulfillment technology, revolutionizing high-volume fulfillment for B2B and B2C fulfillment networks, direct-to-consumer brands, and third-party logistics (3PLs).
This program streamlined our inventory management needs. It has been amazing to see a company that's so dedicated to helping their customers.
Buggy software, rude support, upper management won't even talk to customers so you're stuck.
Quick to reply, kind, and knowledgeable. Nohea was terrific to work with during onboarding, and has stayed as a reliable point of contact since.
Product listing efforts must be duplicated on between SA and most Marketplaces. Their Tech Staff is a bit lagging in getting new features completed...but most users will not run into this issue.
We are very happy with the software and excellent customer service we have received. The team is responsive and we are very comfortable with the system and how it is functioning.
We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.
Their platform is very clunky and difficult to use as they intended.
The software is as advertised and comes with Great Support. G has done a fabulous job being patient with myself.
Also that you cant input storage charges from before getting the program, so doing manually 1st month was a pain, but smooth sailing for future.
The solution is robust and handles fulfillment operations really well. The built in integrations are awesome and very easy to use.
The customer support the last few months has been poor.
Great Program for the Price, the implementation and support team have been super helpful.
Error messages are not very descriptive. The interface could use a bit of polish.
Logiwa is a great system for a company in need of a WMS system on a budget. It integrates with numerous eCommerce and accounting platforms and has been a great help to our operations.
Limited functionality compared to larger WMS systems.
Jai K.: Hi, my name is Jai. I'm a manager. I'll give four out of five for Logiwa. For more reviews like this, please click below. Yeah. So, for Logiwa, we use it as a warehouse management system software, as well as the multi-channel inventory system. What we do, more specifically, is that we get orders on Logiwa from 10 different stores, 10 different sales channels, and compile them together, print postage labels on Logiwa, and create jobs, create picking, pack them, and then indicate that the order has been fulfilled. And update those tracking numbers to the stores, so that the customers get updated. And use Logiwa to track if the orders have been shipped, and also if we got supplies, like adequate inventory from, we track those inventory from Logiwa, as well, and link with listings so that if there is any quantity changes in the system, it syncs to 10 different channels. That's day-to-day usage of Logiwa. What I like most about Logiwa is its versatility and its features. So, what I dislike about is that the things that Logiwa promised to do is not really happening in the system. That's what I don't like about Logiwa.
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