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Small to medium sized e-commerce retailers who sell physical products across one or more online marketplaces.
Small to medium-sized businesses that sell online across multiple sales channels
This program streamlined our inventory management needs. It has been amazing to see a company that's so dedicated to helping their customers.
Buggy software, rude support, upper management won't even talk to customers so you're stuck.
Quick to reply, kind, and knowledgeable. Nohea was terrific to work with during onboarding, and has stayed as a reliable point of contact since.
Product listing efforts must be duplicated on between SA and most Marketplaces. Their Tech Staff is a bit lagging in getting new features completed...but most users will not run into this issue.
We are very happy with the software and excellent customer service we have received. The team is responsive and we are very comfortable with the system and how it is functioning.
We have an EXTREMELY convoluted and demanding system to deal with and worked with ChannelAdvisor first. Of course they are the RollsRoyce of this business space and their prices reflect that.
It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.
Their platform is very clunky and difficult to use as they intended.
You don't have to be techy or a web developer, like me, to use it!). I'm so happy to have found Trunk and am excited to partner with them to offer an exclusive discount for my clients and followers.
It was beyond error-prone and was hurting our business since we would experience constant stock outs and oversells. At one point one of our guys was semi-fulltime fixing our inventory.
I had been searching and testing inventory programs for over a year when I came across Trunk. WOW!!!! What an amazing program and the customer service is beyond incredible (even on a Saturday!).
I wouldn't say there is anything that I dislike about the software.
Trunk is an awesome solution for our model train shop. We already operate a successful eBay store, but we would like to replicate those results on our official website hosted by SquareSpace.
If I was starting over I would have taken the time to really check the bundling kits that were built to verify I had entered them correctly. I had some issues due to component entry errors.
Not only does it sync all my sites inventory and save me loads of time but the customer service has been top notch. I am thrilled to work with another small business and help each other grow.
It's difficult to change the sorting method on the site. But, I am currently working with the team to fix the issue.
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