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HelpOnClick Live Chat is used by small and medium seized companies from all over the world. It is localized to over 20 languages, and it can be implemented into any website.
Notion is a tool for teams and companies that want a better way to manage knowledge, projects, documents, and collaboration. Individuals can also use the product for notes and organizing their lives.
Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.
Sometimes I forget to set the app to "offline" when I leave for lunch and a customer will try to chat with me when I'm not there.
As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.
It does not work well with Google chrome...I can only use it with Edge...I prefer Google.
I really appreciate this tool and even more when I see that customers love it too.
Their customer service is very slow to respond, if they respond at all. Trying to live chat with them takes forever, which is bad when you are selling a live chat solution.
I like that I can see what a customer is typing before their response pops up. Allows me to be proactive in answering questions for them.
The dashboard is limited on functionality and can be cumbersome for admins. Set-up can be tricky for non-computer programmers.
I had fun watching tutorials and set up guides of other Notion users on YouTube - seems like Notion has a powerful fan base.
However, I am unable to write inline math in text blocks. Writing equations in a block and commenting/annotating the variables in the equations in the text blocks is an essential tool for engineers.
I love this app so much. I love that I can track everything from anywhere and I love that the app works according to what I want to get out of it.
Everything I dislike comes down to collaboration. I find the notifications inaccurate and setting up recurring reminders for project subtasks is a challenge.
I love being able to customize my workspace in a way that helps keep me organized and focused - something very challenging for me.
Have experienced a glitch where content was getting lost.
The best thing about Notion is the fact that it's so collaborative and easy to use with a team. It's perfect to manage your team, but also to collaborate and share your ideas.
Without recurring tasks and less task-oriented features it was a tough call to make. I wanted it to work so badly.
Michael C.: Hi, I'm Michael. I'm Vice President of Marketing at KORONA POS, and I give Notion a five out of five. Prior to Notion we were using Monday. Monday served our purposes pretty well. It's a decent platform for task management and project management, but some of the user experience and tracking of different projects fell a little short, so we switched to Notion and it's been great ever since. We decided to go with Notion one, it has a great reputation online. Product reviews across the board are solid. Two, we had a few team members internally who used Notion just privately and really, really liked it. So made it a pretty easy decision. It was affordable to try out, and we stuck with it since. Getting started with Notion was remarkably easy. The onboarding process was simple. We were able to have a free trial just to make sure that we liked it, but then once going live, getting the information and projects started was quite easy on my end as the administrator and then all of our users being able to navigate it themselves and update certain projects, add comments, attach files, anything like that. Super simple. So there was next to no learning curve. Before getting Notion for us, we had used a few different platforms for project and task management. All of them kind of came with slight hurdles and hiccups that files weren't being attached correctly or a project had been updated. Somebody had made a comment, but that it didn't reflect properly. So once we got Notion, tracking all of our content production for our blog, tracking different tasks within the marketing department, tracking video production became a lot easier. So if anything, we just wish that we would've made the switch to Notion sooner.
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