Ordoro vs Despatch Cloud: Which is a better fit?

Many features so it is powerful, yet still easy to navigate through and manage. Outstanding customer service and friendly, down-to-earth staff.

Carl C

Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast.

Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful.

I have used programs in the past that mix up the products in PO's leaving my suppliers very confused.

We're overall very pleased and our switch to Ordoro was seamless. The implementation and customer success teams have been responsive, helpful and very friendly.

Kristen was working on an international shipment problem (label not printing out right) this week and I received calls and emails far later into the evening than any normal person should be working.

Jeff J

They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see.

I have pointed this out to them repeatedly and their response has ranged from "no one else is having problems with it" to "We know about it but it is low on the priority to get fixed.

A great company with a skilled and supportive team, along with an outstanding product that offers extensive services and a wide range of integrations.

Dont really have anything I can say is reall wrong with the system.

The pricing is reasonable, the customer service is great, the software itself is fantastic.

Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management.

The system itself is excellent. The first huge improvement we noticed was the speed of the system itself, the load speed is around 10 x faster than what we were experiencing with CCP.

Tricky to set up to start with unless you have experience.

Despatch Cloud gives me the ability to add many channels and couriers around my own piece of software giving me a huge advantage against my competitors.