Ordoro vs PartsTech: Which is a better fit?

Many features so it is powerful, yet still easy to navigate through and manage. Outstanding customer service and friendly, down-to-earth staff.

Carl C

Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast.

Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful.

I have used programs in the past that mix up the products in PO's leaving my suppliers very confused.

We're overall very pleased and our switch to Ordoro was seamless. The implementation and customer success teams have been responsive, helpful and very friendly.

Kristen was working on an international shipment problem (label not printing out right) this week and I received calls and emails far later into the evening than any normal person should be working.

Jeff J

They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see.

I have pointed this out to them repeatedly and their response has ranged from "no one else is having problems with it" to "We know about it but it is low on the priority to get fixed.

It has been a game changer in locating quality parts for a fair price and allows us to provide better service and quality to our customers without sacrificing efficiency.

AND that now Parts Tech is pretty much a vessel to open SpeedDial and Rowerdink up in their own stand alone windows to place orders. This makes PartsTech damn near useless.

What I like the most is the ability to look up one part and see prices from all of my top vendors. I also love that the part numbers and prices transfer to the invoice seamlessly.

Now update after update it gets worse and worse. IDK if its our sources just don't utilize it effectively or if PartsTech is just circling the drain.

The program is very user friendly and has good notes as to when certain parts are needed for certain options for vehicle.

We hear they are looking at a labor guide (motor) which is arguably the WORST labor guide to use.

I love that I can look up the same part on 5 different platforms and it works flawlessly.

Need to go back and add to quantity line. Very annoying when you didn't catch it and only ordered some of the parts the first purchase order.