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SendHub serves a wide range of markets including,but not limited to, Enterprises, SMBs, Non-Profit, Political Organizations, Education, Healthcare, Government Agencies, and more.
Businesses of all sizes that need cloud communication solutions in over 180 different countries.
Now that we have been set up with this new system, we have very positive feedback from our customers. I like how easy it is to use and I also enjoy that I receive Pop ups when a new text has come in.
Unable to restrict users who share the same line from modifying set groups.
So glad I found this program. This is a simple, no-frills way to perform a very important and useful task around communication, client management, and texting.
Unclear how messages segmented, and it was hard to track even when I downloaded the direct CSV information.
The user-interface is fantastic. Everything is very intuitive and laid out in a way that's easy to understand.
Lack of common features/ not function properly.
It offers me a simple and affordable phone system. I'm very happy with the flexibility it offers me. I have been able to set up 5 lines for my employees and only upgraded the ones I needed to.
I really haven’t had any issues with the software itself. My only problems have been lack of knowledge of sending SMS on my end, but we are learning.
They have well documentations and can be integrated with multiple software which I love. And the thing I like the most is that they give free trial.
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is.
And the pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent.
My overall experience has been really bad - primarily because there is no way to talk with a human.
This product is used by my team of developers to communicate with each other and to keep records of our virtual meetings and conversations. It works great and we are happy with it.
It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing.
The team is super friendly, and will always be there to help answer our problems. Otherwise, the API documentation is great and easy to implement.
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too.
Allen E.: I'm Allen, President of Premier Spine and Sport, and I give Twilio a five. Prior to using Twilio, we were texting our customers manually, which was very time-intensive trying to figure out who to text, when to text. It was nothing convenient about it or efficient, so we were looking for a solution to help us streamline our SMS campaigns efficiently. The reason we chose Twilio was because a lot of my other colleagues were using them. They had great experience with it. We looked at a couple other softwares, but honestly, Twilio just came out of top. Onboarding Twilio was really easy. It's just a matter of signing up for an account, getting a phone number, and then using their API to basically connect it to your software. But it was pretty easy to get started. If you're looking to do SMS campaigns with compliance, because I know there's a lot of rules now around spam messaging, just get Twilio. It saves you a lot of time, a lot of headache. They actually make sure that you don't get into the spam then.
Prioritize real-user-identified key features according to your needs to find your best fit.
SendHub
Twilio
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