Bókun vs Xola: Which is a better fit?

That's very helpful in your work organisation and having the chance to meet into the marketplace other provider that an help you into the selling of your products it's a very important idea.

Frank F

Owner

However, those are operator errors (my errors). Each time it happened, Bokun would help me out by letting me know exactly where those errors were made.

There ability to customize a system that works for us was amazing. There system is a one stop solution with opportunities for future support as we continue to increase our business levels.

Heather H

Director of Operations

There has been some down time and issues with the API that have been a problem at times.

Software is very easy to use. Amazing opportunity to find reliable partners, integrate other apps and OTA bookings.

This is the worst timing possible to release such a feature at the start of the winter season (most activity companies quite season) and during the COVID-19 pandemic when bookings are already low.

Very quick and effective communication with supporting team. Also I appreciate the flexibility to improve everything along the way based on the customer findings.

Ricardo R

manager

The checkout widget that they provide to our customers is also very weak, compared to other solutions.

It also has automated features like abaindon cart as well as custom coupons and discounts which I really like. We use this software for our SUP/Kayak rental business and it has been fantastic so far.

If we do not have option to continue this package in 2020, we will have to switch to another booking software platform. Which would be a shame because Xola is my preferred booking software.

We just implemented Xola into our site www.hermosatours.net. It's a terrific system: easy for anyone build the product catalog, simple to integrate into our website and a powerful backend dashboard.

App on Android can be a bit buggy and frustrating - not a deal breaker. Sometimes you may have to click buttons a bunch before it responds or have to shut it down and reload it.

Nicholas N

CEO

We do not pass fees on to customers and we have a clean and robust booking system. Reliable and innovative, I really like the Xola team and customer support.

After some research, it seems like this is the industry standard now, but we hate that we have to charge our customers an additional fee to make a reservation with us online.

You can easily access help articles from the dashboard. The people that work there are so helpful and can almost always help you find a good solution to whatever issue you may have.

Smartwaiver is an outdated unreliable software that we are forced to use. Anyone who took a little time would out them out of business.