# Compare Virtuagym vs Upper Hand 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Virtuagym and Upper Hand based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132191-151570/Virtuagym-vs-Upper-Hand

---

# Virtuagym vs Upper Hand Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VirtuagymUpper Hand2/4 selected

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.8 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

[## Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.8 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

Starting Price

$29.00/year

Value-for-Money

3.7

Functionality

3.8

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

Based on [263 reviews](#user-reviews)

Positive

186

Neutral

24

Negative

53

[## Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.1 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Starting Price

$79.00/month

Value-for-Money

4

Functionality

3.8

Ease of Use

3.9

Customer Service

4.3

Reviews Sentiment

AT

JD

AD

Based on [110 reviews](#user-reviews)

Positive

85

Neutral

13

Negative

12

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Uplifter

4.4 (86)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Gymdesk

4.8 (148)

* * *

Starting Price

$75.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### TeamUp

4.8 (341)

* * *

Starting Price

$119.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### FLiiP

4.7 (79)

* * *

Starting Price

$129.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 20,811 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Mobile Access

4.5

Booking Management

NA

Calendar Management

4.0

Real-time Scheduling

4.1

Customer Database

4.0

75%Fit

High performer

Feature ratings

Mobile Access

3.9

Booking Management

5.0

Calendar Management

3.8

Real-time Scheduling

4.5

Customer Database

3.0

User satisfaction

User satisfaction

3.8

User reviews[263](https://www.capterra.com/p/132191/Virtuagym/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.7

Customer support

3.8

User satisfaction

4.1

User reviews[110](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$29Per Year

-   Free version
-   Free trial

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Health clubs, personal trainers, physical therapists, dietitians and other health & fitness related businesses.

Best for

Any sports organization that runs training - sports facilities, training academies, youth teams, youth clubs, camp businesses, and more. Only software built specifically for sports training.

## User reviews

Pros & cons

Maikel B.

Directeur

> "The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6346348)

ST

Sean T.

Member Support

> "I used Virtuagym for many years but after switching I can look back and realize that many people have problems navigating and using Virtuagym,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6556091)

JD

Jonas D.

Owner

> "Their modules (Coach, manage, engage) are all individually very well made and hold up to their competitors (amongst top 10 best). But..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6084663)

Maikel B.

Directeur

> "but the security to install the app can be some of a problem if you aren't used to installing apps on your phone"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6346348)

Argenis U.

CEO

> "This platform allows me to closely monitor the progress of my clients, as well as analyze and evaluate their physical performance."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4896007)

EG

Eimantas G.

Wellness Coach

> "They only refunded our last payment, so we ended up spending 300 Euros for nothing."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6375690)

YS

Youngsook S.

Business Development Manager

> "Virtuagyms user-friendly interface and integrations with other fitness apps and devices make it a valuable tool for fitness management."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4769375)

EG

Eimantas G.

Wellness Coach

> "They offered a free 3-week onboarding period, but it ended up taking 3 months."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6375690)

SM

Steven M.

Owner/Operator/Trainer

> "They have helped me set the system up after transferring from a competitor, the client experience is outstanding, the tools available are..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

JF

Jessica F.

Project manager

> "A group (class) cannot register at the same time, then the system will crash"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

Maikel B.

Directeur

> "The app’s user-friendly interface and intuitive design quickly became a part of my daily routine."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6346348)

EG

Eimantas G.

Wellness Coach

> "We were sold an expensive illusion."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6375690)

JV

Jeroen V.

Coach

> "The option to edit, assign & share training schedules to users is super useful and saves a lot of time. And the combination with food tracking..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3732891)

SM

Steven M.

Owner/Operator/Trainer

> "I dislike the inability to track payroll. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

JD

Jonas D.

Owner

> "Now I have grown my own gym with 100+ members, and Virtuagym has helped me tremendously in building and sustaining this growth."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6084663)

Argenis U.

CEO

> "At first, it can be a bit overwhelming to get familiar with all the functions and features of the platform."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4896007)

JF

Jessica F.

Project manager

> "The automation features save us valuable time that we can now spend on improving our members' experience."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

MT

Mariama T.

CEO

> "oh but nobody else complained" they charge you more money automatically as soon as you reach 150 clients but when you arez under that number..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4657715)

JD

Jonas D.

Owner

> "Virtuagym provides an all-in-one solution for my clients."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6084663)

LO

Lizette O.

Gym owner

> "The food app is a little clunky, many foods have the wrong information (I think users don't understand how to enter the foods when they add..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4388566)

SM

Steven M.

Owner/Operator/Trainer

> "I am completely satisfied with the product and only wish to see some advancements in payroll processing to reduce management time."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

GB

Gary B.

Business owner

> "The app is missing the most basic features, no activity feed so you can easily keep track of what your clients have done, no notifications..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3314951)

RB

Rick B.

Coach

> "Easy to work with and i like thats it is a all i need platform with clients, billing, fitness and food plans."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6124821)

JS

Jack S.

Owner

> "They made no attempt to support small business throughtout the pandemic they just told you pay what you owe, regardless of the fact your..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3475918)

SM

Steven M.

Owner/Operator/Trainer

> "The team has shown a tremendous desire to meet any of my goals and needs and works in collaboration with their clients. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

JS

Jack S.

Owner

> "App, Software layout, lack of commmunication, no working phone lines ever."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3475918)

Bryson H.

Instructor

> "The platform suits my needs for what I am using it for (class projects) and has been quite easy for my students and end-users to manage from..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4663411)

SC

Scott C.

Director

> "You cannot mass email your database with out using a third party provider like mail chimp, which means you now have to operate two databases."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

Limuel M.

Senior Data Analyst

> "This App is highly adaptable and effective in handling reservations, monitoring activities, and billing processes."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4645200)

VR

Verified Reviewer

Business Controller

> "Only problem is with the changing of the length of the periods."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3711271)

JF

Jessica F.

Project manager

> "The user-friendly interface makes managing bookings and classes very easy."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

JC

Jessica C.

Fitness Studio Owner

> "I paid for the customized app and all of my clients have a "virtuagym" app. When I complained about the needed features not being accessible,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3235051)

LO

Lizette O.

Gym owner

> "I like that it allows for automated billing, messaging, and signing of contracts."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4388566)

JS

Jessica S.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

> "My biggest struggles with the software are mainly due to tech issues to fully utilize the software AND represent all that I want to in the..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3238866)

SW

Stephen W.

Manager

> "As a valued member, I've been able to interact with this platform and have definitely enjoyed its ease of use and straightforward features."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5099138)

SC

Scott C.

Director

> "After 2 years we have had so much reputational damage and have recently decided to remove 24 hour access from our offering I will transition..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

MZ

Michael Z.

Co-Founder

> "Professional team of onboarders whcih made the process seamless."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4961016)

JC

Jessica C.

Fitness Studio Owner

> "You cannot adjust your schedule, plan or delete anything if you are not on the web browser version."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3235051)

IL

Itzak L.

Owner

> "Pro version of my app gives my clients an additional app, the Foods app, where they can keep track of their nutrition, calories and macros."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

TS

Theresa S.

Owner

> "The one thing I don't like is I wish when a class/session was cancelled it would text a client, not just go to e-mail. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3383278)

JS

Jessica S.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

> "I like that I have a custom app for my members to book the classes we schedule, and that it handles all of the transactions for memberships,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3238866)

EJ

Elizabeth J.

Nutrition Coach

> "It is too challenging for my clients to log food if there is a recipe involved because it is a VERY length process to create a meal based on..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2643117)

IL

Itzak L.

Owner

> "We were able to flesh out everything, from the design of my website to incorporate Virtuagym's webshop of my memberships, to setting up..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

IL

Itzak L.

Owner

> "Clients are unable to listen to their music at the same time as watching any of my videos."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

JF

Jessica F.

Project manager

> "Virtuagym customer service is always willing to help and is very responsive."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

GM

Gregg M.

Owner Operator

> "Very poor support: take too long to return communications, many customers IOS APP's have not been updated since 2018 when they claimed to have..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2320668)

MS

MWJ S.

Owner

> "Good platform for personal trainers."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6133487)

DE

Dan E.

Owner

> "Tech support not available 24/7 if there is a problem can take days to fix."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3257134)

EP

Erik P.

personal trainer

> "The administration side, the memberships and billing services is an life saver."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3745845)

SC

Scott C.

Director

> "It starts with their sales team misleading us about it's functionality."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

Renan M.

Sr. Marketing Analyst

> "We use this tool to keep track of attendance of our members in the fitness classes. Despite of soem minor bugs, the tool is really useful."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2915538)

SC

Scott C.

Director

> "kept going offline and denying customers access."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

RH

Roberto H.

Healthy products distributor

> "It's a great place! If you are going to use your money!"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4908085)

TS

Ty S.

Owner

> "Alot of simple features, they just do not have the capability of doing for some reason.."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3124648)

BV

Barry V.

Owner

> "Good cliënt service en easy to use"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5095041)

AK

Andeas K.

Gym owner

> "They dont fix bugs thats not working, slow custom service. If you have a gym or fitness center in Denmark /"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#SoftwareAdvice___2314819)

JV

Jeroen V.

Coach

> "It just saves a lot of time so you can spend more time with your clients."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3732891)

GM

Gregg M.

Owner Operator

> "During COVID closure they continued to charge full price and even took extra payments out of our account while we were closed and had no..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2320668)

IL

Itzak L.

Owner

> "I'm able to list all my classes and connect it to a calendar on my website that's always live."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

AK

Andeas K.

Gym owner

> "Automatic payment system does not support Denmark (Paysafe, Mollie Sepa, Gocardless dont work in denmark)"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#SoftwareAdvice___2314819)

Limuel M.

Senior Data Analyst

> "Additionally, their response to any incidents has been excellent in terms of support and care."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4645200)

SB

Samuel B.

Personal Trainer

> "Is kinda inconvenient having to go to the website for it."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137371)

JM

Jackie M.

Strength Coach, and Physical Therapist

> "Nice layout, and organization of tabs, and detailed explanation how to navigate through the program."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3023347)

SC

Scott C.

Director

> "Avoid this platform at all costs, it will lose your business a fortune."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

AS

Alicia S.

Owner

> "Virtuagym makes creating, amending and scheduling workouts for my clients easy."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3278112)

Jack B.

Commercial Manager

> "We were also unable to use it to manage our online sports hall bookings."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2746082)

JS

Jason S.

Web Communication Manager

> "It integrated nicely with our University software for easy syncing of Staff and Students."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3244148)

EE

Erin E.

Executive Assistant

> "Many times you are just directed back to their "help" webpage, which is not very helpful. If I am contacting you that means that I want to..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2403533)

AL

Amieris L.

Chief Program Officer

> "There are some features that we want to see the app develop into, but it offers a benefit to our internal team and clients."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3266790)

SM

Susan M.

Office Manager

> "The financial set-up was a nightmare at the start as we were not able to use US payment systems."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2301340)

DS

Denyne S.

Administrative Assistant

> "I really like the ability to reach out via email to VG with any questions I have and receive helpful responses."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3258525)

JC

Jessica C.

Fitness Studio Owner

> "Don't waste your time or your money."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3235051)

IL

Itzak L.

Owner

> "I feel like this company really understands that, with the private trainer sector being highly over-saturated with exercise enthusiasts trying..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

EJ

Elizabeth J.

Nutrition Coach

> "I have seen many food items input completely wrong, this could really put someone in a bad position when logging ."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2643117)

JS

Jessica S.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

> "I don’t have a cash register in my fitness studio, and everyone can use this app."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3238866)

DN

Debbie N.

Fitness instructor

> "Once you submit your class attendance you can't change it if you made a mistake"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2294348)

TS

Theresa S.

Owner

> "Being such a small gym it's nice that there is a company out there that is priced perfectly even for us small gyms. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3383278)

ES

Emily S.

Owneer

> "They were firm that they were not going to refund us and instead tried passing us to different levels of mgmt."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2540467)

IL

Itzak L.

Owner

> "Other than that he made sure my branded app was looking just the way I wanted and answered all my questions incredibly fast."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

LD

Lee D.

Health Development Manager

> "It’s a shame the integration with specific tech isn’t more extensive."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2293109)

[View Reviews](https://www.capterra.com/p/132191/Virtuagym/reviews/)

AT

Adron T.

Fitness Trainer

> "What I like most about Upper Hand is using the app to make scheduling event and easy to use discount codes."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

AT

Adron T.

Fitness Trainer

> "What I don’t like is that where my client‘s is having trouble logging in and using their payments and they always..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6628049)

JD

John D.

owner

> "This software takes care of all my biz needs, Calendar , Scheduling, income , memberships , camps, point of sale..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766747)

BM

Bill M.

Owner

> "Our use case is batting tunnel rentals only, and so far it does not align with an ease of use solution without some..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

AD

Alex D.

Owner

> "It has a lot of functionalities, and has the foundation to eventually be able to handle everything a business might..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

CP

Chris P.

Trainer

> "I commonly get questions about the schedule as they cannot see it before they sign up for a package or membership."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749666)

AD

Alex D.

Owner

> "The support staff, or specifically our point of contact, has been very responsive, helpful, and helped implement..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746838)

BM

Bill M.

Owner

> "We recieve constant feedback from customers that the online process is confusing to navigate."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3781362)

DR

Dominic R.

Organizational Baseball Development Coach

> "I have known Upperhand for a while now and I used MINDBODY first but as Upperhand has grown the ease of use and their..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

NP

Nicole P.

Operations manager

> "The fact that clients can’t use their credits for all of their participants."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3756223)

DR

Dominic R.

Organizational Baseball Development Coach

> "They have an amazing ability to grow and implement what real users are asking to improve."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747749)

KO

Kasey O.

Business Owner

> "Only thing I would say is that there are times that I can’t get something added or taken off in a timely manner."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

MD

Mason D.

Soccer coach

> "I think the workflow will improve but you can do almost anything and it is vital to our small business"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3768122)

JW

Josh W.

Owner

> "Many clients get confused between parent and participant profiles."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746764)

DR

David R.

Owner/Lead Performance Coach

> "It’s been a good experience overall having a scheduling software. Whether I continue with Upper Hand has a lot to do..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3748430)

LF

Lindsay F.

Chief of Staff

> "We get emails DAILY about things not working. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747718)

TT

Thomas T.

Director

> "Price is really inviting compared others out there."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___4707491)

MN

Mark N.

Director of Sales & Marketing

> "The banking reporting is not clear."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746775)

AB

Andrew B.

Owner

> "It has gotten faster and better by the day s mouth, year!"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___6109007)

MB

Matthew B.

Owner

> "Doesn’t offer a good private training booking experience."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760942)

ES

Edward S.

Owner

> "This software has a lot of features and it is constantly being updated with new features. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746770)

JC

Jamie C.

Assistant Club Director

> "We had clients who indicated that the site was not user friendly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3766178)

BL

Bret L.

Owner

> "Setting up events and changing to meet customer needs is super easy. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

JK

Joe K.

Owner

> "The bubble nobody ever answers"

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3749713)

DR

Dan R.

Operations Manager

> "Overall, we have enjoyed Upper Hand, while it has some flaws it is still user friendly for the staff and easy to get..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747091)

KG

Kevin G.

Owner

> "Initial setup was not easy as there was no way of importing customer data that we had from other platforms, so we had..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490779)

BL

Bret L.

Owner

> "Over it is a great platform to manage a multi use facility. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3746826)

DS

Dale S.

Co-Owner

> "So now we have to call these clients ask for their credit cards and tell them we need to charge them twice."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

JS

Jennifer S.

Director of Marketing

> "So far its been a good tool for us that is much less expensive than what our company was previously utilizing."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

LM

Liz M.

CEO

> "It's hard to shift money around if a customer buys one thing and then decides they wanted something else instead."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2517527)

KO

Kasey O.

Business Owner

> "I haven’t used anyone else for my business so I don’t have a whole lot to compare with. But all in all, it’s been..."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

PC

Patrick C.

President

> "Every time I do not like something and I make a suggestion they work as fast as they can to make software updates. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2493150)

JS

Jennifer S.

Director of Marketing

> "Ease of use and ability to schedule events quickly."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3747681)

RS

Rob S.

Owner & Director of Operations

> "I know we lost some clients in the beginning due to them not understanding the UpperHand software and how to use it."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2490835)

KO

Kasey O.

Business Owner

> "Don’t get me wrong, staff has been amazing and 9/10 is within 24 hours. "

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___3760665)

DS

Dale S.

Co-Owner

> "I guess you get what you pay for."

[See full review](https://www.capterra.com/p/151570/Upper-Hand/#Capterra___2507490)

[View Reviews](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

## User interface

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)

3.83 (263)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)

4.06 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Virtuagym

21/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/132191/Virtuagym/#features)

Upper Hand

Top features

28/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/151570/Upper-Hand/#features)

### Recognition

No recognitions have been awarded to Virtuagym

No recognitions have been awarded to Upper Hand

### Deployment & support

Virtuagym

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Upper Hand

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Virtuagym

-   By Virtuagym
-   Located in Netherlands
-   Founded in 2008

Upper Hand

-   By Upper Hand
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$29/year

Price

$99/month

3.8

Features

4.0

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-132191/MINDBODY-vs-Virtuagym)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.39 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

$79/month

Price

$69/month

3.8

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/145039-151570/WellnessLiving-vs-Upper-Hand)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[4.39 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

$29/year

Price

$69/month

3.8

Features

4.3

3.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/132191-145039/Virtuagym-vs-WellnessLiving)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[4.40 (349)](https://www.capterra.com/p/136861/Glofox/reviews/)

$79/month

Price

Contact vendor for pricing

3.8

Features

4.2

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/136861-151570/Glofox-vs-Upper-Hand)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[Exercise.com](https://www.capterra.com/p/152284/exercise-com/)[4.77 (244)](https://www.capterra.com/p/152284/exercise-com/reviews/)

$29/year

Price

$239/month

3.8

Features

4.6

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132191-152284/Virtuagym-vs-exercise-com)

[Upper Hand](https://www.capterra.com/p/151570/Upper-Hand/)[4.06 (110)](https://www.capterra.com/p/151570/Upper-Hand/reviews/)

vs

[Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)[4.82 (148)](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews/)

$79/month

Price

$75/month

3.8

Features

4.6

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/148663-151570/Martial-Arts-on-Rails-vs-Upper-Hand)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[bsport](https://www.capterra.com/p/197172/bsport/)[4.34 (328)](https://www.capterra.com/p/197172/bsport/reviews/)

$29/year

Price

€150/month

3.8

Features

4.2

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132191-197172/Virtuagym-vs-bsport)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[Gymcatch](https://www.capterra.com/p/189291/Gymcatch/)[4.86 (222)](https://www.capterra.com/p/189291/Gymcatch/reviews/)

$29/year

Price

$18/month

3.8

Features

4.7

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132191-189291/Virtuagym-vs-Gymcatch)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[4.56 (693)](https://www.capterra.com/p/140262/Trainerize/reviews/)

$29/year

Price

$10/month

3.8

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132191-140262/Virtuagym-vs-Trainerize)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (263)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$29/year

Price

$23.99/month

3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132191-153752/Virtuagym-vs-Vagaro)