# Compare Virtuagym vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Virtuagym and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132191-153752/Virtuagym-vs-Vagaro

---

# Virtuagym vs Vagaro Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VirtuagymVagaro2/4 selected

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.8 (264)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.8 (264)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

Starting Price

$29.00/year

Value-for-Money

3.7

Functionality

3.8

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

Based on [264 reviews](#user-reviews)

Positive

187

Neutral

24

Negative

53

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,632 reviews](#user-reviews)

Positive

3,423

Neutral

120

Negative

89

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## Summary

* * *

Key features rated by users

Features selected based on 17,188 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Not enough reviews

Feature ratings

Appointment Management

4.2

Online Booking

4.6

Calendar Management

4.0

Credit Card Processing

4.2

Availability Management

4.0

83%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Credit Card Processing

4.6

Availability Management

4.4

User satisfaction

User satisfaction

3.8

User reviews[264](https://www.capterra.com/p/132191/Virtuagym/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.7

Customer support

3.8

User satisfaction

4.7

User reviews[3,632](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$29Per Year

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Health clubs, personal trainers, physical therapists, dietitians and other health & fitness related businesses.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

MZ

Malika Z.

Administrative assistant

> "Overall experience left me satisfied, as it is a decent option for health, wellness and fitness enthusiasts helping will general management,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___7125008)

ST

Sean T.

Member Support

> "I used Virtuagym for many years but after switching I can look back and realize that many people have problems navigating and using Virtuagym,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6556091)

Maikel B.

Directeur

> "The nine tiles on the dashboard give me instant access to all the essential features I need, like tracking my meals and monitoring my weight..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6346348)

Maikel B.

Directeur

> "but the security to install the app can be some of a problem if you aren't used to installing apps on your phone"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6346348)

JD

Jonas D.

Owner

> "Their modules (Coach, manage, engage) are all individually very well made and hold up to their competitors (amongst top 10 best). But..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6084663)

EG

Eimantas G.

Wellness Coach

> "They only refunded our last payment, so we ended up spending 300 Euros for nothing."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6375690)

Argenis U.

CEO

> "This platform allows me to closely monitor the progress of my clients, as well as analyze and evaluate their physical performance."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4896007)

EG

Eimantas G.

Wellness Coach

> "They offered a free 3-week onboarding period, but it ended up taking 3 months."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6375690)

Maikel B.

Directeur

> "The app’s user-friendly interface and intuitive design quickly became a part of my daily routine."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6346348)

JF

Jessica F.

Project manager

> "A group (class) cannot register at the same time, then the system will crash"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

JV

Jeroen V.

Coach

> "The option to edit, assign & share training schedules to users is super useful and saves a lot of time. And the combination with food tracking..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3732891)

EG

Eimantas G.

Wellness Coach

> "We were sold an expensive illusion."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6375690)

JD

Jonas D.

Owner

> "Now I have grown my own gym with 100+ members, and Virtuagym has helped me tremendously in building and sustaining this growth."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6084663)

Argenis U.

CEO

> "At first, it can be a bit overwhelming to get familiar with all the functions and features of the platform."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4896007)

JF

Jessica F.

Project manager

> "The automation features save us valuable time that we can now spend on improving our members' experience."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

MT

Mariama T.

CEO

> "oh but nobody else complained" they charge you more money automatically as soon as you reach 150 clients but when you arez under that number..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4657715)

JD

Jonas D.

Owner

> "Virtuagym provides an all-in-one solution for my clients."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6084663)

LO

Lizette O.

Gym owner

> "The food app is a little clunky, many foods have the wrong information (I think users don't understand how to enter the foods when they add..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4388566)

RB

Rick B.

Coach

> "Easy to work with and i like thats it is a all i need platform with clients, billing, fitness and food plans."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6124821)

GB

Gary B.

Business owner

> "The app is missing the most basic features, no activity feed so you can easily keep track of what your clients have done, no notifications..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3314951)

YS

Youngsook S.

Business Development Manager

> "Virtuagyms user-friendly interface and integrations with other fitness apps and devices make it a valuable tool for fitness management."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4769375)

SC

Scott C.

Director

> "You cannot mass email your database with out using a third party provider like mail chimp, which means you now have to operate two databases."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

Bryson H.

Instructor

> "The platform suits my needs for what I am using it for (class projects) and has been quite easy for my students and end-users to manage from..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4663411)

VR

Verified Reviewer

Business Controller

> "Only problem is with the changing of the length of the periods."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3711271)

SM

Steven M.

Owner/Operator/Trainer

> "They have helped me set the system up after transferring from a competitor, the client experience is outstanding, the tools available are..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

JC

Jessica C.

Fitness Studio Owner

> "I paid for the customized app and all of my clients have a "virtuagym" app. When I complained about the needed features not being accessible,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3235051)

Limuel M.

Senior Data Analyst

> "This App is highly adaptable and effective in handling reservations, monitoring activities, and billing processes."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4645200)

SM

Steven M.

Owner/Operator/Trainer

> "I dislike the inability to track payroll. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

JF

Jessica F.

Project manager

> "The user-friendly interface makes managing bookings and classes very easy."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

JS

Jessica S.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

> "My biggest struggles with the software are mainly due to tech issues to fully utilize the software AND represent all that I want to in the..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3238866)

LO

Lizette O.

Gym owner

> "I like that it allows for automated billing, messaging, and signing of contracts."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4388566)

SC

Scott C.

Director

> "After 2 years we have had so much reputational damage and have recently decided to remove 24 hour access from our offering I will transition..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

SW

Stephen W.

Manager

> "As a valued member, I've been able to interact with this platform and have definitely enjoyed its ease of use and straightforward features."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5099138)

JC

Jessica C.

Fitness Studio Owner

> "You cannot adjust your schedule, plan or delete anything if you are not on the web browser version."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3235051)

MZ

Michael Z.

Co-Founder

> "Professional team of onboarders whcih made the process seamless."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4961016)

TS

Theresa S.

Owner

> "The one thing I don't like is I wish when a class/session was cancelled it would text a client, not just go to e-mail. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3383278)

JS

Jessica S.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

> "I like that I have a custom app for my members to book the classes we schedule, and that it handles all of the transactions for memberships,..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3238866)

EJ

Elizabeth J.

Nutrition Coach

> "It is too challenging for my clients to log food if there is a recipe involved because it is a VERY length process to create a meal based on..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2643117)

JF

Jessica F.

Project manager

> "Virtuagym customer service is always willing to help and is very responsive."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5081795)

JS

Jack S.

Owner

> "They made no attempt to support small business throughtout the pandemic they just told you pay what you owe, regardless of the fact your..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3475918)

MS

MWJ S.

Owner

> "Good platform for personal trainers."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___6133487)

JS

Jack S.

Owner

> "App, Software layout, lack of commmunication, no working phone lines ever."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3475918)

SM

Steven M.

Owner/Operator/Trainer

> "I am completely satisfied with the product and only wish to see some advancements in payroll processing to reduce management time."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

GM

Gregg M.

Owner Operator

> "Very poor support: take too long to return communications, many customers IOS APP's have not been updated since 2018 when they claimed to have..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2320668)

EP

Erik P.

personal trainer

> "The administration side, the memberships and billing services is an life saver."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3745845)

DE

Dan E.

Owner

> "Tech support not available 24/7 if there is a problem can take days to fix."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3257134)

SM

Steven M.

Owner/Operator/Trainer

> "The team has shown a tremendous desire to meet any of my goals and needs and works in collaboration with their clients. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4763680)

SC

Scott C.

Director

> "It starts with their sales team misleading us about it's functionality."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

Renan M.

Sr. Marketing Analyst

> "We use this tool to keep track of attendance of our members in the fitness classes. Despite of soem minor bugs, the tool is really useful."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2915538)

SC

Scott C.

Director

> "kept going offline and denying customers access."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

RH

Roberto H.

Healthy products distributor

> "It's a great place! If you are going to use your money!"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4908085)

TS

Ty S.

Owner

> "Alot of simple features, they just do not have the capability of doing for some reason.."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3124648)

BV

Barry V.

Owner

> "Good cliënt service en easy to use"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___5095041)

AK

Andeas K.

Gym owner

> "They dont fix bugs thats not working, slow custom service. If you have a gym or fitness center in Denmark /"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#SoftwareAdvice___2314819)

JV

Jeroen V.

Coach

> "It just saves a lot of time so you can spend more time with your clients."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3732891)

GM

Gregg M.

Owner Operator

> "During COVID closure they continued to charge full price and even took extra payments out of our account while we were closed and had no..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2320668)

Limuel M.

Senior Data Analyst

> "Additionally, their response to any incidents has been excellent in terms of support and care."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___4645200)

AK

Andeas K.

Gym owner

> "Automatic payment system does not support Denmark (Paysafe, Mollie Sepa, Gocardless dont work in denmark)"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#SoftwareAdvice___2314819)

JM

Jackie M.

Strength Coach, and Physical Therapist

> "Nice layout, and organization of tabs, and detailed explanation how to navigate through the program."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3023347)

SB

Samuel B.

Personal Trainer

> "Is kinda inconvenient having to go to the website for it."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137371)

AS

Alicia S.

Owner

> "Virtuagym makes creating, amending and scheduling workouts for my clients easy."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3278112)

SC

Scott C.

Director

> "Avoid this platform at all costs, it will lose your business a fortune."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3137124)

IL

Itzak L.

Owner

> "Pro version of my app gives my clients an additional app, the Foods app, where they can keep track of their nutrition, calories and macros."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

Jack B.

Commercial Manager

> "We were also unable to use it to manage our online sports hall bookings."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2746082)

IL

Itzak L.

Owner

> "We were able to flesh out everything, from the design of my website to incorporate Virtuagym's webshop of my memberships, to setting up..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

EE

Erin E.

Executive Assistant

> "Many times you are just directed back to their "help" webpage, which is not very helpful. If I am contacting you that means that I want to..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2403533)

JS

Jason S.

Web Communication Manager

> "It integrated nicely with our University software for easy syncing of Staff and Students."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3244148)

IL

Itzak L.

Owner

> "Clients are unable to listen to their music at the same time as watching any of my videos."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2824788)

AL

Amieris L.

Chief Program Officer

> "There are some features that we want to see the app develop into, but it offers a benefit to our internal team and clients."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3266790)

SM

Susan M.

Office Manager

> "The financial set-up was a nightmare at the start as we were not able to use US payment systems."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2301340)

DS

Denyne S.

Administrative Assistant

> "I really like the ability to reach out via email to VG with any questions I have and receive helpful responses."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3258525)

JC

Jessica C.

Fitness Studio Owner

> "Don't waste your time or your money."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#GetApp___3235051)

JS

Jessica S.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

> "I don’t have a cash register in my fitness studio, and everyone can use this app."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3238866)

EJ

Elizabeth J.

Nutrition Coach

> "I have seen many food items input completely wrong, this could really put someone in a bad position when logging ."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2643117)

TS

Theresa S.

Owner

> "Being such a small gym it's nice that there is a company out there that is priced perfectly even for us small gyms. "

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3383278)

DN

Debbie N.

Fitness instructor

> "Once you submit your class attendance you can't change it if you made a mistake"

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2294348)

DS

Denyne S.

Administrative Assistant

> "It's nice to have a consistent consultant who answers most of your questions, that's a nice touch to communicate with the same person each..."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3258525)

ES

Emily S.

Owneer

> "They were firm that they were not going to refund us and instead tried passing us to different levels of mgmt."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2540467)

DE

Dan E.

Owner

> "It make our book keeping easy and membership and payment management is awesome."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___3257134)

LD

Lee D.

Health Development Manager

> "It’s a shame the integration with specific tech isn’t more extensive."

[See full review](https://www.capterra.com/p/132191/Virtuagym/#Capterra___2293109)

[View Reviews](https://www.capterra.com/p/132191/Virtuagym/reviews/)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING"..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)

3.83 (264)

4.67 (3,632)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Virtuagym

21/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/132191/Virtuagym/#features)

Vagaro

Top features

31/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

Virtuagym is recognized as a top-rated tool in 3 Capterra Shortlist reports

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value BarbershopSoftware (2023) 

### Deployment & support

Virtuagym

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Virtuagym

-   By Virtuagym
-   Located in Netherlands
-   Founded in 2008

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (264)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

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[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (264)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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Features

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4.6

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[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (264)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/132191-152284/Virtuagym-vs-exercise-com)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

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$23.99/month

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Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/153752-174830/Vagaro-vs-GlossGenius)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)[3.83 (264)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

vs

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3.8

Features

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3.8

Ease of Use

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[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

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$23.99/month

Price

$99/month

4.6

Features

4.0

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-153752/MINDBODY-vs-Vagaro)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$23.99/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153752-195467/Vagaro-vs-Care-Patron)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

$23.99/month

Price

€9.9/month

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

$23.99/month

Price

$39/month

4.6

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[4.83 (267)](https://www.capterra.com/p/154785/GoReminders/reviews/)

$23.99/month

Price

$8/month

4.6

Features

4.7

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/153752-154785/Vagaro-vs-GoReminders)