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Txt2Give exists to break down giving barriers and make giving easy for any organization to quickly and securely accept donations.
Kindful helps nonprofits understand their donors and waste less time on administrative tasks. Kindful is best for nonprofits looking for increased efficiencies and a deeper understanding of their data
One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue.
The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.
The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed.
I like the easy of use, the dashboard data and the customer service is outstanding.
Frankly, we have seen nothing that could be considered a negative.
I love how quick and responsive the Support team are to the changing needs of our non profit.
The lack of customization for the initial text response after a donor texts GIVE.
My favorite things about Kindful are the ease of use - it's super user friendly especially on the backend. Clear, simple, and lots of options for reporting.
M aware you have to pay for the hardware and employees on your side. Sometimes the deposit into my nonprofit bank account from the Kindful direct withdrawal seems to take too long.
Kindful is a wonderful software, with a really strong customer service team. I have used a number of platforms over the years and I find Kindful to be my favorite.
Implementation and customer support was very poor.
Wealth Insights" has been remarkably beneficial in help me know what the right "ask" is. Integration with other platforms such as mail chimp and quickbooks is wonderful.
But I feel that we are struggling to get it working the way it should or to fully meet our needs.
I really like the automated features that is like having a second person helping me. The ease of use is great for all levels of computer use knowledge we have in our organization.
Usually, if there is something that isn't easily available, the Kindful team will find a work around for the problem.
Jonah G.: Hey, my name's Jonah. I'm a business development manager. I rate Txt2Give, four out of five, and for more views like this click below. When we were reviewing softwares for this particular solution, we were looking for a platform that provided us a texting to donate option, that would allow us to customize the look, feel, and workflow of the experience, so that we could provide an optimized experience for our clients/donors. We didn't find any options other than Txt2Give that gave us the flexibility to accomplish this and that's why we chose Txt2Give. So Txt2Give provides great integration options with many different payment processors, including our main payment processor, which is made for a direct transaction reception and connection with any financial institutions. So, because Txt2Give gave us the option to work with our existing partners, and because Txt2Give gave us the option to set up multiple different payment options for our donors, it gave us the options to set up different payment gateways, as well as different allocation options for our donors. Those are some of the reasons why Txt2Give were a great choice for us. Getting started with Txt2Give was extremely easy. They have a great support team that is very responsive and helped us get set up with very minimal effort on our end. The user interface is extremely user-friendly, so everything is laid out in a way that's easy to understand. And when there are things that are a little bit unclear with other providers, in terms of setting up integrations with payment providers, there are great walk-throughs and great intuitive help text, to help make sure that those processes are easy. If you're interested in Txt2Give, I would recommend doing a good review of their software platform, going through their website, as well as speaking to their sales team. Their sales team is extremely knowledgeable and can help answer any questions you have. In particular, I would be sure to know exactly what you're looking for, as there a lot of different options in the Txt2Give space. For example, if you're looking specifically for a texting short code to give, or if you're looking for more flexible giving options for your donors, you're going to want to look in different places, so make sure that you have a really clear list of the features that you want and your text data platform.
Briana: Hi, my name is Briana. I'm the CEO of a nonprofit. For Kindful, I rated a three out of five. For more reviews like this, see below. Kindful was our first major platform of that nature. Before, we were just making it work with Google Sheets and actually GoFundMe through just getting our initial donor databases built out. So as we were migrating from the very early days to a little bit slightly more advanced, we went with Kindful to assist with CRM and donor database management. So, a salesperson had actually approached me on LinkedIn, and I had never heard of it before, so I did a little bit of research. And not being familiar with other options or products of that nature, our team took a look and thought that it would be a smart investment. So from there, we pretty much just moved everything into the prospecting stage and were able to get set up within about a month or two of that outreach. So it was pretty robust. They had us meet with a pretty large team, relatively speaking, and there were a few points of contact that we worked with to get the initial account built out, because it wasn't super user-friendly and intuitive so they had to walk us through the Sandbox feature and the dashboard and all the different capabilities. But with their help, we were able to figure it out. And then also we had some volunteers on deck at the time internally that were able to expedite the onboarding and setup process. I would say definitely do some research and make sure that you feel it's worth it, because they did come at a cost of about $200 a month in our case. So especially if you're very early stage and have to be very cost-conservative, I think that it would be wise to evaluate free platforms just while you're getting started, especially if you don't see a long-term vision for the use of it. If it's more experimental, I definitely don't think that it's something to go all in on financially super early on. But if you do feel like it'll have a lot of value for you over the duration of your organization and fundraising period, then go for it.
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