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Txt2Give exists to break down giving barriers and make giving easy for any organization to quickly and securely accept donations.
Small and midsize nonprofits that want to automate their busywork, leverage their data, and diversify their funding sources.
One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
If the cause isn't set up correctly on the front end, it will not allow members to contribute at all. We found that they will get confused and then give up, which is lost revenue.
The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.
The only negative to the software is how it shows up on the screen. Once new people post donations, the old ones are removed.
I like the easy of use, the dashboard data and the customer service is outstanding.
Frankly, we have seen nothing that could be considered a negative.
I love how quick and responsive the Support team are to the changing needs of our non profit.
The lack of customization for the initial text response after a donor texts GIVE.
I feel that they not only listen to our organization's needs, but they really care about helping us to make data-based decisions to more successfully serve our community.
One thing we were worried about was the data migration and the complications of learning a new software.
I like the helpful hints and the quick access to support. I feel important and connected to a company who cares.
The main problem with MonkeyPod is one that we would have with any tool--namely, the reluctance of some of our staff and Board members to take the time to learn a new tool.
The experience has been excellent from the sale through the integration. The entire team has been a joy to work with and are extremely knowledgeable when it come to the needs of nonprofits.
Still having problems with account payable that no one seems to have an answer to and its driving me crazy. If someone can help me, please do, [sensitive content hidden.
I love MonkeyPod and I love the people behind it. It's a smart tool for small organizations and for arts administrators who are artists first and administrators second.
There's a temptation to try to migrate only one system at a time and I think that's ultimately a mistake.
Jonah G.: Hey, my name's Jonah. I'm a business development manager. I rate Txt2Give, four out of five, and for more views like this click below. When we were reviewing softwares for this particular solution, we were looking for a platform that provided us a texting to donate option, that would allow us to customize the look, feel, and workflow of the experience, so that we could provide an optimized experience for our clients/donors. We didn't find any options other than Txt2Give that gave us the flexibility to accomplish this and that's why we chose Txt2Give. So Txt2Give provides great integration options with many different payment processors, including our main payment processor, which is made for a direct transaction reception and connection with any financial institutions. So, because Txt2Give gave us the option to work with our existing partners, and because Txt2Give gave us the option to set up multiple different payment options for our donors, it gave us the options to set up different payment gateways, as well as different allocation options for our donors. Those are some of the reasons why Txt2Give were a great choice for us. Getting started with Txt2Give was extremely easy. They have a great support team that is very responsive and helped us get set up with very minimal effort on our end. The user interface is extremely user-friendly, so everything is laid out in a way that's easy to understand. And when there are things that are a little bit unclear with other providers, in terms of setting up integrations with payment providers, there are great walk-throughs and great intuitive help text, to help make sure that those processes are easy. If you're interested in Txt2Give, I would recommend doing a good review of their software platform, going through their website, as well as speaking to their sales team. Their sales team is extremely knowledgeable and can help answer any questions you have. In particular, I would be sure to know exactly what you're looking for, as there a lot of different options in the Txt2Give space. For example, if you're looking specifically for a texting short code to give, or if you're looking for more flexible giving options for your donors, you're going to want to look in different places, so make sure that you have a really clear list of the features that you want and your text data platform.
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