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TrackTik is specifically designed for the security industry and we focus on increasing the visibility, productivity and competitiveness of security companies.
Multifamily residential industry
Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful.
After testing it and finding problem after problem when we gave them notice of cancellation and they hit us with a 3 month penalty. There is more to list but I'm not wasting my time.
Overall, Tracktik provides a great product and continues to improve it with great outcomes for the user and customer's customer.
All the glitches gets put on to the road map and no time frame of things of when they will be fixed. Even when things are not working correctly we still have to pay full price.
The Customer Service team at TrackTik is amazing as well. They are very responsive and when you do have an issue, it is resolved quickly.
The only problem that I have run into a few times is that it can be a little hard to navigate sometimes, to find the function I'm looking for.
The reports are excellent, tracking is good also. The ability to pull reports from anytime and review them is an excellent feature.
One of the worse experiences I have had with a Security Software Platform.
Employees are amazed with the facial recognition for accessing the offices, and Swiftlane is perfect for granting access to vendors.
Some of my colleagues seemed to have a trouble being verified.
Swiftlane has been so useful to my company and my team, and I am so happy to have come across it during my juntos search.
I hate when it logs outs and cannot remember my password.
Very good system, and I am happy to use it. It makes living in a large apartment complex easy and simple.
I don’t get notifications if the system is down so sometimes I assume it’s working when it might not be which is inconvenient.
Love that you can physically see who is delivering packages when they buzz you. It all comes right to your phone for ease.
But I got him on the phone with our property manager to get him set up with a private way to get in to fill mailboxes, daily. So that was a pain at first.
TrackTik
Top FeaturesSwiftlane
TrackTik
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