CiiRUS vs Cubilis: Which is a better fit?

We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go.

NOTHING works correctly on the software and support calls go unanswered. This has been the worst experience - double bookings, software does not work correctly, support is horrible.

World class software, easy to learn and use, very training including endless videos, very good distribution, very good automations, very good reporting and accounting.

Failed Implementation - Know what you are buying.

Ciirus support team is not only good, they are one of the best support team I have ever worked with. I feel comfortable to count on their team, and confident that I will complete my task on time.

Lack of performance, lack of delivery. They are not dedicated to get the job done.

They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.

Some features don't work on mobile and others disappear and you have to go find them. Everything including their notifications to you come through email.

Easy to use, high-quality program. This wonderful Cubilis configuration will help you to run a small property (like we do) or a bigger one.

I recently had a bad experience. I closed arrival days for our whole period of annual holidays.

It combines the different partners, gives a nice overview and every time I have a question, the staff at the helpdesk are very helpful and friendly.

The only thing to complain about is that during the weekend there is no hotline.

User-friendly, powerful and complete. In addition, the quality of the technical support and sales department is very good.

A bit confusing at the beginning but not complicated after a while.

So happy with the the booking engine and other products and services of Stardekk. An excellent ,friendly and very professional staff.

As we don't wan't to make mistake because of their potential catastrophic effect, we tend to rely on customer service a lot. It would be nice to have a tutorial book provided.