Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Thousands of companies are using Retain every day to schedule their staff. We provide software to a range of sectors including; Accounting, Audit & Tax, Professional Services, Legal Services & Tech.
Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.
I like the user friendly interface very much and how it is available as a desktop application, web application and a mobile app. I love how customizable it is and it also support multiple currencies.
A bit vulnerable for inexperienced users, still very failsafe and insensitive to incomplete data fed in to system.
It is easy to use and very logical. There are so many customizable fields that we can use for anything and the support have been great at helping me get used to the tool.
It is rather slow to use I have to admit. It also logs me out often during a day and it gives a lot of errors nowadays when planning with Roles(requests).
We have it tailor made for our business now and I think it does a great job at helping us manage our resources and bookings.
The reporting functions does not work well per our expectation.
The good points of this product are some reports can perform like Power BI, users (at manager level) can customized their view and all users can access the system from any devices.
The resource booking feature - a very poor experience.
I like that this software protects me, and does not allow people who are not my family to use anything of mine to gain assets or money.
The absolutely horrible interface. There is little to no information on what anything does, you just have to click it and find out.
The software has many features helpful for Human Resources. Along with the software you get great technical support and excellent customer service.
HR FMLA processing is, from my experience, a horrendous and borderline illegal mishandling of information.
You can begin using Comprehensive Services with no ADP knowledge and quickly become a pro. The teams want you to succeed and will help in anway you can.
The visual that ADP shows when the site is down looks very outdated and did not provide any information on when the site would be back up, so this was frustrating at times.
Outstanding - many great systems and excellent people to help get it all done.
Hasving to pay for custom reports sometimes, when an already-existing styandard report is available, and can be tweaked for no additional cost.
Chris: Hello, my name's Chris. I'm an HR generalist. I work at a home company that has about 100 people, and ADP Comprehensive Services, I give a four out of five. We use ADP for hiring processes and we also use it for weekly payroll and monthly payroll. Things I like about ADP is how everything is right there where you need it. There's very few things that aren't, but everything else is right there where you need it. Things I don't like about ADP is how difficult it makes it to figure out time cards, because I had to do a math calculation in order figure there out, and there are a few other things that I wish they could do some improving on, as far as when it comes to the hiring process as well.
Retain Resource Planning
Top FeaturesADP Comprehensive Services
Retain Resource Planning
--
ADP Comprehensive Services
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: