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Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more.
Child placement agencies providing foster care, residential or group homes. Private and public social services providing services to children, adults, and families. Behavioral Health Providers.
The ability to add as many users as we need. The reporting options are great and the ability to connect people via the referral process is nice.
Inability of 2 computers to access rarely without having to pay an extra fee. Sometimes entries on our individuals are entered mistakenly at other facilities, and we can not correct these mistakes.
CharityTracker has been wonderful to work with. They have great customer service and have always responded quickly.
With this software the only time that she has said she had a problem, it has been because someone entered one of the clients information wrong, so it may not be in the right section.
I love that it's essentially so user friendly. And anytime I have a question, the customer service is willing and available to help.
The only con to this software is lack of utilization by other partners. If more organizations were using this, all information would be centralized in this system.
I like that I can run monthly reports and track the progress. I can run reports based of demographics for easier generated reports to forward to supreme courts.
In my country, not alot of companies use CharityTracker so this can be a little bit difficult when trying to integrate with other platforms.
This software definitely seemed like a wonderful fit for Jenda based on software capability and the cost. Working with ClientTrax has been a wonderful experience.
I remember the frustration before childtrax. Paperwork is the least favorite part of my job--but it is no longer frustrating and time consuming.
We've had a really great experience using ChildTrax for several years. It's a great value for the money and staff provide customer support and responsive to our needs.
Initially the lack of a standard printed or online training manual was a concern.
This company is top notch, there has never been a time when we did not get the help we needed. They are expedient in helping us figure things out.
The treatment plan section. Too confusing and takes a long time for staff to figure it out.
When I think about the development that has occurred since we began, I am amazed. What I enjoy most about the software is that it is easy to use and makes logical sense.
They spent many hours to tailor the program to meet our needs. Licensing is able to log on and see what they need, which has cut down on paperwork when they do their yearly audit.
Daniel V.: Hi, I'm Dan. I'm a clerk. I rate Charity Tracker five. For more reviews like this click on the link below. I do a lot of charity work and the charities I work with have tracking on their programs. The tracking has a lot of hiccups and doesn't track, and it's very, very slow in tracking. When I want to see how much the organization has raised, I normally have to wait two to three days. I chose Charity Tracker because it has more options for the donations and they almost show up immediately. Charity Tracker is very simple to bring into my organization. It is very self-explanatory, which is very good, especially when I'm working with people who are not technically savvy. My advice to you is if you want a simple program to track your charitable donations, and or donors, Charity Tracker is the way to go. You get the full experience of who's donating, how much they're donating, and when they're donating.
CharityTracker
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