# Compare CharityTracker vs Sumac 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharityTracker and Sumac based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132388-144095/CharityTracker-vs-Sumac --- # CharityTracker vs Sumac Features and Cost Comparison Last updated May 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharityTrackerSumac2/4 selected [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) [## CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting Price $20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,059 reviews](#user-reviews) Positive 986 Neutral 64 Negative 9 [## Sumac](https://www.capterra.com/p/144095/Sumac/)[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting Price $109.00/month Value-for-Money 4.3 Functionality 4 Ease of Use 4.2 Customer Service 4.7 Reviews Sentiment RM RM Based on [132 reviews](#user-reviews) Positive 119 Neutral 9 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,492 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.8 Electronic Payments NA Accounting NA Member Database 4.8 64%Fit Missing features Not enough reviews Feature ratings Credit Card Processing \-- For Nonprofits 4.7 Electronic Payments 5.0 Accounting NA Member Database 4.6 User satisfaction User satisfaction 4.5 User reviews[1,059](https://www.capterra.com/p/132388/CharityTracker/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 User satisfaction 4.4 User reviews[132](https://www.capterra.com/p/144095/Sumac/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.3 Customer support 4.7 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from $109Flat Rate, Per Month - Free version - Free trial Best for Best for Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more. Best for Social Services, Education, Child & Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services ## User reviews Pros & cons CL Cathy L. Program Director > "This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When setting goals, we..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) GH Greg H. Worship and Outreach Pastor > "I’m thinking of having generic ROIs printed for the individuals to complete on the spot and adding to CT later. If I fail to enter information on..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) CL Cathy L. Program Director > "It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping programs. Because..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) AC Amy C. Support Services Manager > "It is very hard to keep files organized as there is no place for open/closed files and we have had to get creative to make it function properly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) CL Cathy L. Program Director > "What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to achieving..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) MT Melissa T. Director of Operations > "There are some custom fields we have created and I cannot get those fields to pull with details on any reports." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811121) SG Sherri G. Executive Director > "We love using Charity Tracker—it streamlines distributions, simplifies case management, and enables us to post needs or surplus items to share..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811911) LN Lukis N. CEO > "Again, I cannot rate their products or customers service highly enough." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) KA Katrinna A. President > "The ability to integrate it with our new Equip for Life Program to be able to add new clients with their information on a simple platform that..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6810031) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) CE Cathy E. AVP of Community Impact > "The ease of use for all levels of technology knowledge, customer support is excellent, reporting is superior and the value for the cost is..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7099335) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) LN Lukis N. CEO > "They go above and beyond to assist your team in delivering exactly what you need without trying to oversell you unnecessary software additions." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) AC Amy C. Support Services Manager > "I would not consider Charity Tracker to be a true case management software as there is no was to view only "open" or "closed" files." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) LL Laura L. Executive Director > "Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6815619) JS Jodi S. Communications and Program Administration > "At times, the system can be slow to load, which can interrupt workflow during busy periods." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801421) SK Shelley K. Program Administrator > "The database simplifies reporting, and its expandability opens up exciting possibilities for features we haven’t even begun to use yet." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801371) Panashe B. IT Specialist > "Charity Tracker may lack advanced reporting features, and its user interface could benefit from some enhancements, making it less user-friendly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6004180) KS Karla S. Evangelization Assistant > "This is a very efficient way to be able to serve our church and allow us to serve many, not just the same people all the time." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801423) GH Greg H. Worship and Outreach Pastor > "The ROI (Release of Information) is unhandy. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) SA Susan A. Family Case Coordinator > "I like that we can upload documents as it allows us to keep pretty much paper free." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801388) JF Jordan F. Pantry Mananger > "I think that its very hard for me personally to make changes to specific items." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428) CM Camille M. Skills Coach > "overall, i enjoy the program and think it is very useful especially with the self customizing options, but would suggest for larger companies to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) WKH William K H. Lead Data Entry > "I find the reports awkward to modify and customize." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801537) ACO Ana Catalina O. Community Trainer and Data Specialist > "I would love to see your product roadmap because I am trying to grow out network of agencies and it is helpful when talking to them and getting..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391) CG Cade G. Director of Operations > "Charity Tracker was hard for my volunteers to learn at first." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801481) LN Lukis N. CEO > "I cannot rate their customer support highly enough!" [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) MD Mapillar D. Founder/CEO > "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930) EO Emilee O. Care Manager > "It's easy to find out what then needs are in our area and it's very easy to post what my patients needs for other entities to help me find..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6808685) KC Kimberly C. volunteer > "Not sure how the company could fix this but it is an issue." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4218172) CA Catherine A. Program Manager > "It has been helpful and the savings of space and resources from not having to print and store all the files is wonderful." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801398) ED Eva D. Benevolence Coordinator > "Some applications do not apply to us - may not ever use some of those features." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3053404) MS Miranda S. Data Analyst > "Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a result." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6806170) VR Verified Reviewer Analyst > "Customer support is not good." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149) RF Rickie F. Intake Specialist > "Very easy platform for creating, recording and tracking vital information for clientele." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6308550) DH Dwana H. Secretary > "Well, a lot of the employees who didn't work in the office and couldn't use a computer very well had a problem with going from a new case to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2354791) PS Pat S. Manager, Community Outreach > "Bulletin feature made mass communication simple. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523) VR Verified Reviewer Owner > "It seems a little outdated, and I wish it were more user friendly." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2326436) CM Camille M. Skills Coach > "I like that we can clearly run reports on exactly what area we are attempting to monitor." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) DA Duane A. Secretary > "There isn't a community posting board." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2781083) JF Jason F. Executive Director > "This is the first case management program we have used for our non-profit and it fits everything we need." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801390) KH Koya H. Social Services Manager > "Customer service sometimes is hard to get a hold of as well." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187) [View Reviews](https://www.capterra.com/p/132388/CharityTracker/reviews/) RM Rodrigo M. Pograms Manager > "From a data management perspective, Sumac provides everything we need at our fingertips, including court letters, referral..." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862) BL Brie L. Client Services > "Some fields are not customizable" [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___6586318) RM Rodrigo M. Pograms Manager > "Sumac’s data management features simplify organizing and accessing all critical information while maintaining the highest..." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862) Uyen Pham - A. Executive Director > "I don't like that I have to store the receipts locally." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___6403586) AB Andrea B. Residential Coordinator > "It is very comprehensive and detailed, with many options to customize to our liking." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7092623) NS Nancy S. Finance Administrator > "Before the last price increase they would have dropped our package to a 2000 donor capacity but being small with few..." [See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407) MJ Maryam J. Youth Outreach Worker > "I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7031922) NS Nancy S. Finance Administrator > "There were no improvements to the program with these price increases." [See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407) RM Rodrigo M. Pograms Manager > "Sumac has become an essential tool for our organization’s service delivery, compliance, and data security." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862) NS Nancy S. Finance Administrator > "After 2 price increases I am very unhappy with the product and would not recommend it." [See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407) MA Maryam A. YOW > "The database structure makes it easy to track donors, clients, and volunteers all in one place." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7037726) BS Brian S. Administrator > "It is sometimes difficult to load the software onto Mac computers." [See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___2547171) [View Reviews](https://www.capterra.com/p/144095/Sumac/reviews/) ## User interface 4.53 (1,059) 4.38 (132) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharityTracker 27/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/132388/CharityTracker/#features) Sumac Top features 42/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/144095/Sumac/#features) ### Recognition No recognitions have been awarded to CharityTracker No recognitions have been awarded to Sumac ### Deployment & support CharityTracker Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Sumac Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharityTracker - By Simon Solutions - Located in United States - Founded in 2006 Sumac - By Societ - Located in Canada - Founded in 2004 ## Popular Comparisons [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $20/month Price $0 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132388-172048/CharityTracker-vs-Givebutter) [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) vs [My Junna](https://www.capterra.com/p/178861/Junna-Care/)[4.85 (39)](https://www.capterra.com/p/178861/Junna-Care/#reviews) $109/month Price $99/month 4.0 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144095-178861/Sumac-vs-Junna-Care) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $20/month Price $0/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-156860/CharityTracker-vs-Donorbox) [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $109/month Price Contact vendor for pricing 4.0 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-144095/Bonterra-Case-Management-vs-Sumac) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $20/month Price $119/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-132388/DonorPerfect-Fundraising-Software-vs-CharityTracker) [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) vs [Notehouse](https://www.capterra.com/p/182626/Notehouse/)[4.73 (106)](https://www.capterra.com/p/182626/Notehouse/reviews/) $109/month Price $12/year 4.0 Features 4.3 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144095-182626/Sumac-vs-Notehouse) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) $20/month Price CA$0 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-220131/CharityTracker-vs-Zeffy) [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) vs [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) $109/month Price $99/month 4.0 Features 4.2 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/102088-144095/NeonCRM-vs-Sumac) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-132388/Bonterra-Case-Management-vs-CharityTracker) [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $109/month Price $119/month 4.0 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-144095/DonorPerfect-Fundraising-Software-vs-Sumac) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-132388/Bonterra-Guided-Fundraising-vs-CharityTracker) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-132388/Intacct-vs-CharityTracker)