# Compare CharityTracker vs Donorbox 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharityTracker and Donorbox based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132388-156860/CharityTracker-vs-Donorbox --- # CharityTracker vs Donorbox Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharityTrackerDonorbox2/4 selected [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) [## CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting Price $20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,059 reviews](#user-reviews) Positive 986 Neutral 64 Negative 9 [## Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment SM Based on [625 reviews](#user-reviews) Positive 606 Neutral 18 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,492 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.8 Electronic Payments NA Accounting NA Member Database 4.8 82%Fit High performer Feature ratings Credit Card Processing 4.5 For Nonprofits 4.8 Electronic Payments 4.8 Accounting 4.0 Member Database 4.3 User satisfaction User satisfaction 4.5 User reviews[1,059](https://www.capterra.com/p/132388/CharityTracker/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 User satisfaction 4.8 User reviews[625](https://www.capterra.com/p/156860/Donorbox/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more. Best for Donorbox supports over 100K+ global organizations and individuals, including non-profits, charities, schools, churches, open-source projects, and medical research groups. ## User reviews Pros & cons CL Cathy L. Program Director > "This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When setting goals, we..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) GH Greg H. Worship and Outreach Pastor > "I’m thinking of having generic ROIs printed for the individuals to complete on the spot and adding to CT later. If I fail to enter information on..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) CL Cathy L. Program Director > "It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping programs. Because..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) AC Amy C. Support Services Manager > "It is very hard to keep files organized as there is no place for open/closed files and we have had to get creative to make it function properly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) CL Cathy L. Program Director > "What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to achieving..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) MT Melissa T. Director of Operations > "There are some custom fields we have created and I cannot get those fields to pull with details on any reports." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811121) SG Sherri G. Executive Director > "We love using Charity Tracker—it streamlines distributions, simplifies case management, and enables us to post needs or surplus items to share..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811911) LN Lukis N. CEO > "Again, I cannot rate their products or customers service highly enough." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) KA Katrinna A. President > "The ability to integrate it with our new Equip for Life Program to be able to add new clients with their information on a simple platform that..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6810031) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) CE Cathy E. AVP of Community Impact > "The ease of use for all levels of technology knowledge, customer support is excellent, reporting is superior and the value for the cost is..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7099335) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) LN Lukis N. CEO > "They go above and beyond to assist your team in delivering exactly what you need without trying to oversell you unnecessary software additions." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) AC Amy C. Support Services Manager > "I would not consider Charity Tracker to be a true case management software as there is no was to view only "open" or "closed" files." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) LL Laura L. Executive Director > "Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6815619) JS Jodi S. Communications and Program Administration > "At times, the system can be slow to load, which can interrupt workflow during busy periods." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801421) SK Shelley K. Program Administrator > "The database simplifies reporting, and its expandability opens up exciting possibilities for features we haven’t even begun to use yet." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801371) Panashe B. IT Specialist > "Charity Tracker may lack advanced reporting features, and its user interface could benefit from some enhancements, making it less user-friendly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6004180) KS Karla S. Evangelization Assistant > "This is a very efficient way to be able to serve our church and allow us to serve many, not just the same people all the time." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801423) GH Greg H. Worship and Outreach Pastor > "The ROI (Release of Information) is unhandy. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) SA Susan A. Family Case Coordinator > "I like that we can upload documents as it allows us to keep pretty much paper free." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801388) JF Jordan F. Pantry Mananger > "I think that its very hard for me personally to make changes to specific items." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428) CM Camille M. Skills Coach > "overall, i enjoy the program and think it is very useful especially with the self customizing options, but would suggest for larger companies to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) WKH William K H. Lead Data Entry > "I find the reports awkward to modify and customize." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801537) ACO Ana Catalina O. Community Trainer and Data Specialist > "I would love to see your product roadmap because I am trying to grow out network of agencies and it is helpful when talking to them and getting..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391) CG Cade G. Director of Operations > "Charity Tracker was hard for my volunteers to learn at first." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801481) LN Lukis N. CEO > "I cannot rate their customer support highly enough!" [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) MD Mapillar D. Founder/CEO > "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930) EO Emilee O. Care Manager > "It's easy to find out what then needs are in our area and it's very easy to post what my patients needs for other entities to help me find..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6808685) KC Kimberly C. volunteer > "Not sure how the company could fix this but it is an issue." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4218172) CA Catherine A. Program Manager > "It has been helpful and the savings of space and resources from not having to print and store all the files is wonderful." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801398) ED Eva D. Benevolence Coordinator > "Some applications do not apply to us - may not ever use some of those features." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3053404) MS Miranda S. Data Analyst > "Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a result." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6806170) VR Verified Reviewer Analyst > "Customer support is not good." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149) RF Rickie F. Intake Specialist > "Very easy platform for creating, recording and tracking vital information for clientele." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6308550) DH Dwana H. Secretary > "Well, a lot of the employees who didn't work in the office and couldn't use a computer very well had a problem with going from a new case to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2354791) PS Pat S. Manager, Community Outreach > "Bulletin feature made mass communication simple. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523) VR Verified Reviewer Owner > "It seems a little outdated, and I wish it were more user friendly." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2326436) CM Camille M. Skills Coach > "I like that we can clearly run reports on exactly what area we are attempting to monitor." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) DA Duane A. Secretary > "There isn't a community posting board." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2781083) JF Jason F. Executive Director > "This is the first case management program we have used for our non-profit and it fits everything we need." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801390) KH Koya H. Social Services Manager > "Customer service sometimes is hard to get a hold of as well." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187) [View Reviews](https://www.capterra.com/p/132388/CharityTracker/reviews/) SM Stephanie M. Senior Manager, Marketing and Communications > "One of the biggest advantages of us using Donorbox has been the seamless integration that allowed us to customize with our branding so our campaign felt..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009944) CB Christian B. Public Relations > "Multi language support is not robust; some monthly donations have been charged to donors twice but this does not reflect in Donorbox (only Stripe), with..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6887840) SA Sara A. Grant Writer and Marketing Specialist > "We’ve seen an increase in recurring donations thanks to the seamless checkout process, and the integrations with our website and communication tools save us..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) Hugo G. Mobile developer > "UI is slugish, API is not included in the pricing, API does not allow you to add data, like new donors, generate receipt using the API" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___6790032) MP Matt P. CEO > "The donation tracking works well, customer support has been responsive, and the platform continues to improve with new features. While it doesn’t cover every..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010096) EW Emily W. Founder > "It's a little annoying that I have to have a Stripe account as well as a Donorbox account but I totally understand why a payment gateway is necessary in any..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009886) HC Hakim C. Executive Director > "It’s helped streamline donor engagement and made online fundraising more accessible. While there are areas for improvement in event and volunteer management,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) Debbie O. President > "I had a little trouble understanding how to navigate the website. And I wish I could just tell Donorbox to accept every currency possible instead of needing to..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011101) KH Kipkorir H. Engineer > "Website forms enable you gives accurate information for the donor and the purpose of the donations and constantly sends emails marketing showing offers and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009858) JM John M. Owner > "The main drawback is not being able to connect directly to our bank account, which adds extra steps and delays." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009918) JO Jennifer O. Marketing Director > "Donorbox has so many great features that help in our organisation's fundraising goals and we have used the event function to sell tickets, and the campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010815) RM Rachel M. Founder > "It’s hard to fundraise knowing fees come out of the generosity of my donors gifts or out of what I need for running my ministry." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010024) DA Dmitrii A. Owner > "It provides easy integration with PayPal, a user-friendly interface, and it allows me to create a donation page without technical skills." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009796) SV Suzanne V. Volunteer > "The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010025) SL Scott L. Chief Executive Officer > "Donorbox helps our nonprofit easily collect donations on our website, notifying us when a new one comes in and keeping track of all necessary data." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009905) SZ Sophia Z. CEO > "I don’t like that we need to have a separate account with a 3rg party processor for payouts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) MN Majorine N. Team Lead > "The dashboard clearly logs one-time and recurring gifts, generates receipts automatically, and allows quick reporting for accounting." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JG Jeremy G. CEO > "Donorbox takes a cut of every donation. Because of this, I have considered searching elsewhere, but I haven't found a better or more cost efficient solution..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009838) CB Carey B. CEO > "I was able to create donation forms quickly, customize them to match my brand, and start accepting donations in no time." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010185) JC John C. Treasurer > "They seem to add up quickly, which can become a significant concern for organizations, especially smaller ones, as it cuts into the funds they raise." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) BB Bryan B. College Pastor > "It saves us time, simplifies online giving, and allows us to focus on building relationships with donors instead of managing complicated donation systems." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010110) SC Shalyn C. Founder > "The only thing I think I didn’t like was trying to navigate how to edit a campaign or event that was needing to be extended" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009996) CH Candice H. Executive Director > "Donorbox has effectively met all of our agency's donor and fundraising needs by providing a comprehensive platform that simplifies the donation process." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010029) TK Tapiwa K. Treasurer > "Sometimes especially when we have a low donation threshold, it’s difficult to met our goal because of the cut." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009812) MN Majorine N. Team Lead > "Donation tracking is one of the biggest strengths, every gift is automatically logged, receipts are issued instantly and reports are easy to generate for..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010249) JB Jeanna B. Development Manager > "Exporting gifts is easy. But getting a payout report is not very intuitive. And may even need to be through the payment processor." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009987) SH Shane H. CEO > "I love that Donorbox allows people to donate flexibly: with any amount, any payment method, and even on a monthly or yearly basis if desired." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010164) LP Lara P. Artistic director > "I don't fully get the link to Stripe and the commission is too high especially on small donations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009896) JL Jessica L. office manager > "Being able to connect with donors directly from the platform makes communication efficient and ensures we can quickly share updates, thank-yous, and campaign..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) AF Andy F. Development Coordinator > "My least favorite aspect of Donorbox is how sometimes it does not directly show up in my email." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010049) SA Sara A. Grant Writer and Marketing Specialist > "We love the customizable features, recurring donation options, and the ability to track donor activity in one place." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009800) DJ David J. Big man > "All prices were listed in USD despite the fackt that i was in canada making it more confusing for the event" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011411) JP Josh P. System Administrator > "We especially appreciate how Donorbox CRM integrates seamlessly with donation forms and gives us clear visibility into our donors and supporters." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009939) SC Steven C. Founder > "Event management tools feel a bit limited compared to dedicated event platforms." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) WM William M. President and Founder > "Their base-plan is in reach for most non-profits that are small or just starting out, so you can focus putting those donation dollars back into your mission,..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010053) MB Madison B. Founder and Director > "There aren’t a ton of free functional options besides the donation tiers." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010032) NC Nicole C. Founder > "Donorbox has provided a secure, user-friendly platform that allows our ministry to focus more on people and less on administrative details." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) MF Mykeva F. Founder > "At times the learning curve for newer features felt a little unclear and needed extra documentation." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) AF Allison F. Training Coordinator > "Donorbox has made it so that we have a way for individuals to donate online, directly on our website, and it's easier than ever (which is ideal when talking..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009854) WT William T. Founder > "Limited design options, templates are not very inspiring, but that's to be expected." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009931) DO Declan O. Office Manager > "The reporting and donor tracking tools give us real-time insights that are invaluable for building stronger donor relationships." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009949) LL Linda L. President > "as always, when worse comes to worse, we want to talk to a live person if we have questions. But then again, very few sites have that anyone." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009911) NC Nicole C. Founder > "Event management and recurring giving options have been huge for us, and the built-in donor management system makes following up with supporters easy and..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010092) ER Edessa R. Executive Director > "It took a while to learn to navigate the portal towards designing a campaign." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010819) MF Mykeva F. Founder > "The setup process for donation forms was quick and required very little technical skill, yet the forms still look professional and can be customized to match..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) ID Innomama D. Founder > "It was hard to work from other countries as I was based in Nigeria and some features were a bit confusing." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010882) LM Latifah M. Director > "The platform is very user-friendly, integrates smoothly with websites, and offers recurring donation options that make it simple to build ongoing support." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010515) GF Grant F. Pastor > "I think there's a lack of style and editing ability for your campaigns." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012382) MP Maria P. Grants Manager > "The ability to accept credit cards, PayPal, ACH, and even Apple/Google Pay has also made giving more accessible." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) MP Maria P. Grants Manager > "Donor management is lacking, so we still need a separate tool for that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009855) SC Steven C. Founder > "It’s clear that the product is built with nonprofits in mind. While there’s room for improvement in event management and more customization flexibility, the..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010558) PC Patty C. Volunteer, Orphanage and Dog Shelter > "I added it, but it's a bit hacky and not as clean as other integrations." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010280) AN Anne N. Secretary and Treasurer > "The option for UK Taxpayers to GiftAid their donation is a bonus too, and we've found that most of our supporters are happy to do this, which means more of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) JP Jessica P. Candidate > "The previews aren’t always super helpful at picturing what the layout will look like." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009847) NS Noma S. Founder and CEO > "Unlike other giving platforms where there are many distractions before donating, donor box allows a donor to focus on giving in a streamlined manner." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009822) BC Blair C. Candidate > "it was a bit tedious to set up initially and not as easy to Venmo or CashApp and not sure how to add disclaimers" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010106) KR Katie R. Program Administrator > "We love the QR codes for quick event donations and the customizable suggested amounts that help increase average gifts." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009701) AC Amora C. Ceo > "Platform and processing fees can add up.”" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009734) RV Rebecca V. Executive Director > "I love how versatile and intuitive Donorbox is, allowing us to easily create, share, and embed various campaigns throughout the year - for free!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009757) CS Cassandra S. owner and therapist > "There isn't much that i dont like about DonorBox, I refer so many folks to this platform if they are thinking of fundraising." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011696) CC Camille C. Owner > "Donorbox has allowed me to create different campaigns that support the different fundraising moments I have in a year!" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7012527) VL Valerie L. Strategic Partnerships and Communications Manager > "Sometimes it was difficult to connect to the card reader." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009708) DB Dawnn B. Program manager > "I enjoy the customization options, which allow me to match the designs to my organization's branding perfectly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010048) AL Aaron L. Trading Assistant > "Was sad that one of the donations I made through it had taken a bit of service charge, but I don’t mind it" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009726) JC John C. Treasurer > "The platform's simplicity makes it straightforward for anyone to get started, and its user-friendly interface significantly streamlines the process of..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7011910) NC Noelle C. Executive Director > "Most nonprofits have no money. " [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7092033) JL Jessica L. office manager > "It has allowed us to streamline fundraising and donor management without needing to invest in multiple platforms or complicated software." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009950) KE Kristina E. Founder > "It took me a while to set up my account but in also a potato on a compute." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010198) NG Nolwandle G. Principal > "It is amazing and has helped us so much with getting donations for the ECD, it allowed people to donate from as little at $1 all the way up to $1000000" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009741) BG Brittany G. Executive Director > "Some of our elderly donors don't even have email and can't do that." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009783) AN Anne N. Secretary and Treasurer > "Compared to other donation sites we've looked at, the fees Donorbox charges are minimal and very transparent, and connects directly to our Stripe payment..." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010601) SZ Sophia Z. CEO > "The processing fees are also higher than we’d appreciate as a non-profit." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009908) YB Yosef B. Director of Marketing > "I also appreciate the integrations with tools like Salesforce and Mailchimp, which help streamline follow-up and donor management." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009875) LF Lauren F. Founder Director > "It can be a bit tricky to navigate for the Organization." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009881) HC Hakim C. Executive Director > "I also appreciate the flexibility of customizing forms and the ability to track donor history seamlessly." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010984) RK Rizwana K. ED > "Can’t create campaign on the app" [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009907) NW Nicole W. Director of Revenue > "The customization options allow us to stay on-brand, and the recurring donation features make it easy to encourage sustainable giving." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010083) GS Gary S. Secretary > "I do not have any cons at present so trying to meet the 100 minimum is unfair and difficult to do." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7010827) MF Mykeva F. Founder > "I also appreciate the recurring donation option and the ability for donors to cover fees, which helps maximize our funding." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009860) SM Sharelle M. Founder > "I would say I still think the fees are a bit high for 501c3 payments." [See full review](https://www.capterra.com/p/156860/Donorbox/#Capterra___7009769) [View Reviews](https://www.capterra.com/p/156860/Donorbox/reviews/) ## User interface 4.53 (1,059) [Donorbox](https://www.capterra.com/p/156860/Donorbox/) 4.80 (625) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharityTracker 27/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/132388/CharityTracker/#features) Donorbox Top features 34/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/156860/Donorbox/#features) ### Recognition No recognitions have been awarded to CharityTracker Donorbox is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support CharityTracker Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Donorbox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharityTracker - By Simon Solutions - Located in United States - Founded in 2006 Donorbox - By Donorbox - Located in United States - Founded in 2014 ## Popular Comparisons [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $20/month Price $0 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132388-172048/CharityTracker-vs-Givebutter) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $0/month Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/156860-172048/Donorbox-vs-Givebutter) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $20/month Price $119/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-132388/DonorPerfect-Fundraising-Software-vs-CharityTracker) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $0/month Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-156860/DonorPerfect-Fundraising-Software-vs-Donorbox) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) $20/month Price CA$0 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-220131/CharityTracker-vs-Zeffy) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) $0/month Price CA$0 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-132388/Bonterra-Case-Management-vs-CharityTracker) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $0/month Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-132388/Bonterra-Guided-Fundraising-vs-CharityTracker) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $0/month Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-156860/Bloomerang-vs-Donorbox) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) $20/month Price $109/month 4.4 Features 4.0 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132388-144095/CharityTracker-vs-Sumac) [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $0/month Price $50/month 4.6 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-156860/DonorSnap-vs-Donorbox)