# Compare CharityTracker vs Zeffy 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharityTracker and Zeffy based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132388-220131/CharityTracker-vs-Zeffy --- # CharityTracker vs Zeffy Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharityTrackerZeffy2/4 selected [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) [## CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting Price $20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,059 reviews](#user-reviews) Positive 986 Neutral 64 Negative 9 [## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [479 reviews](#user-reviews) Positive 472 Neutral 2 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,492 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Credit Card Processing NA For Nonprofits 4.8 Electronic Payments NA Accounting NA Member Database 4.8 76%Fit Missing features Feature ratings Credit Card Processing 4.8 For Nonprofits 4.9 Electronic Payments 4.8 Accounting NA Member Database 4.6 User satisfaction User satisfaction 4.5 User reviews[1,059](https://www.capterra.com/p/132388/CharityTracker/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 User satisfaction 4.8 User reviews[479](https://www.capterra.com/p/220131/Zeffy/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 5.0 Customer support 4.9 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more. Best for Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America. ## User reviews Pros & cons CL Cathy L. Program Director > "This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When setting goals, we..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) GH Greg H. Worship and Outreach Pastor > "I’m thinking of having generic ROIs printed for the individuals to complete on the spot and adding to CT later. If I fail to enter information on..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) CL Cathy L. Program Director > "It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping programs. Because..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) AC Amy C. Support Services Manager > "It is very hard to keep files organized as there is no place for open/closed files and we have had to get creative to make it function properly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) CL Cathy L. Program Director > "What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to achieving..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) MT Melissa T. Director of Operations > "There are some custom fields we have created and I cannot get those fields to pull with details on any reports." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811121) SG Sherri G. Executive Director > "We love using Charity Tracker—it streamlines distributions, simplifies case management, and enables us to post needs or surplus items to share..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811911) LN Lukis N. CEO > "Again, I cannot rate their products or customers service highly enough." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) KA Katrinna A. President > "The ability to integrate it with our new Equip for Life Program to be able to add new clients with their information on a simple platform that..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6810031) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) CE Cathy E. AVP of Community Impact > "The ease of use for all levels of technology knowledge, customer support is excellent, reporting is superior and the value for the cost is..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7099335) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase letters it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) LN Lukis N. CEO > "They go above and beyond to assist your team in delivering exactly what you need without trying to oversell you unnecessary software additions." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) AC Amy C. Support Services Manager > "I would not consider Charity Tracker to be a true case management software as there is no was to view only "open" or "closed" files." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) LL Laura L. Executive Director > "Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6815619) JS Jodi S. Communications and Program Administration > "At times, the system can be slow to load, which can interrupt workflow during busy periods." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801421) SK Shelley K. Program Administrator > "The database simplifies reporting, and its expandability opens up exciting possibilities for features we haven’t even begun to use yet." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801371) Panashe B. IT Specialist > "Charity Tracker may lack advanced reporting features, and its user interface could benefit from some enhancements, making it less user-friendly..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6004180) KS Karla S. Evangelization Assistant > "This is a very efficient way to be able to serve our church and allow us to serve many, not just the same people all the time." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801423) GH Greg H. Worship and Outreach Pastor > "The ROI (Release of Information) is unhandy. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) SA Susan A. Family Case Coordinator > "I like that we can upload documents as it allows us to keep pretty much paper free." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801388) JF Jordan F. Pantry Mananger > "I think that its very hard for me personally to make changes to specific items." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428) CM Camille M. Skills Coach > "overall, i enjoy the program and think it is very useful especially with the self customizing options, but would suggest for larger companies to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) WKH William K H. Lead Data Entry > "I find the reports awkward to modify and customize." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801537) ACO Ana Catalina O. Community Trainer and Data Specialist > "I would love to see your product roadmap because I am trying to grow out network of agencies and it is helpful when talking to them and getting..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391) CG Cade G. Director of Operations > "Charity Tracker was hard for my volunteers to learn at first." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801481) LN Lukis N. CEO > "I cannot rate their customer support highly enough!" [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) MD Mapillar D. Founder/CEO > "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930) EO Emilee O. Care Manager > "It's easy to find out what then needs are in our area and it's very easy to post what my patients needs for other entities to help me find..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6808685) KC Kimberly C. volunteer > "Not sure how the company could fix this but it is an issue." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4218172) CA Catherine A. Program Manager > "It has been helpful and the savings of space and resources from not having to print and store all the files is wonderful." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801398) ED Eva D. Benevolence Coordinator > "Some applications do not apply to us - may not ever use some of those features." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3053404) MS Miranda S. Data Analyst > "Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a result." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6806170) VR Verified Reviewer Analyst > "Customer support is not good." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149) RF Rickie F. Intake Specialist > "Very easy platform for creating, recording and tracking vital information for clientele." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6308550) DH Dwana H. Secretary > "Well, a lot of the employees who didn't work in the office and couldn't use a computer very well had a problem with going from a new case to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2354791) PS Pat S. Manager, Community Outreach > "Bulletin feature made mass communication simple. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523) VR Verified Reviewer Owner > "It seems a little outdated, and I wish it were more user friendly." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2326436) CM Camille M. Skills Coach > "I like that we can clearly run reports on exactly what area we are attempting to monitor." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) DA Duane A. Secretary > "There isn't a community posting board." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2781083) JF Jason F. Executive Director > "This is the first case management program we have used for our non-profit and it fits everything we need." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801390) KH Koya H. Social Services Manager > "Customer service sometimes is hard to get a hold of as well." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187) [View Reviews](https://www.capterra.com/p/132388/CharityTracker/reviews/) MK Mike K. Treasurer > "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033) PR PATRICIA R. VP, Board of Directors > "For example, I needed to reorder my contacts alphabetically and I was unable to do so." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736) DAVID C. Manager > "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487) BC Bill C. President > "Some features are not as customizable as we would like - specifically, the inability to customize membership cards." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414) AlY Angélique Y. Cheif Operations Officer > "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877) TW Thomas W. Co-Founder > "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565) BR Becki R. President > "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582) Sharon J. Treasurer > "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131) PJ Pam J. Officer > "My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485) AO Adam O. Not Applicable > "Help documents, questionable reporting, 15+min delay in close of auctions." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248) RD Robin D. Treasurer > "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556) TM Trina M. Admin Assistant > "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675) DAVID C. Manager > "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487) SZ SAMANTHA Z. Director of Operations > "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128) DO Dawn O. Office Administrator > "For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7137966) CD Cheryl D. Project Manager > "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267) SB Sara B. Chair, Board of Directors > "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259) GP Greg P. Board member > "The learning curve was probably the least favorite." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072) MK Mark K. Chair > "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018) GN Gisele N. Digital Marketing And Efficiency > "I also don't like that administrators don't get refund transaction email confirmations." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352) MB Merle B. Dir. Admin and Finance > "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the support..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593) RL Robert L. Vice President > "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494) Michael R. Board Chair > "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734) KS Karen S. President > "Occasionally I needed help when staff wasn’t available" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206) TT Todd T. Field Director > "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679) AT Allen T. Executive Vice President > "The problems that I encountered were a result of 'user error' due to my inexperience." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270) BR Becki R. President > "Also, the chat option has helped me find exact information in reports that I am looking for!" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582) AN Audrey N. Bookkeeper > "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606) MaryAnn W. President > "I love that the funds are automatically transferred on Mondays - no more manual transferring." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736) ZR Zach R. Volunteer > "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084) JD JUAN D. CEO > "This platform provides us with a quick and secure way to receive our donations." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810) Zeeshanali F. Treasurer > "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919) TE Timothy E. Financial Secretary > "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769) MB Merle B. Dir. Admin and Finance > "Some of our donors are abit put off by the appeal from Zeffy for their own use." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593) TT Tara T. Operations Manager > "With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7122414) BM Benadette M. Director and Founder > "There was a slight problem signing up for fund raising." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270) PJ Pam J. Officer > "I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485) BS Brynne S. Community Engagement Coordinator > "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096) CL Cynthia L. Vice-President > "Zeffy provides an ideal platform form for event registrations for my non-profit organizations. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6461761) ML Marica L. Executive Director > "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090) HK Helen K. Fundraising Chair > "Families appreciate knowing their full donation goes where it’s intended, which has encouraged greater participation and..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005106) JC Jeff C. Executive Director > "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405) JP Jillian P. Executive Director > "I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7123925) PG Paula G. Co-founder > "I don't even use all of its capabilities." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236) Michael L. President > "The outbound social media and email pieces looked great." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7125445) YL Yule L. Treasurer > "Left a mess with my donors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448) ST Shannon T. Founder > "Very easy to create beautiful landing pages for fundraising campaigns and emails." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866) AB Amber B. CEO > "I can’t currently think of anything I would change" [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676) AM Amy M. Marketing and Communications Director > "So far, we've only used the donation function which was so easy to integrate to our website and social media." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7004846) RH Rochelle H. Membership Chair > "Merging our prior donor database with Zeffy has been a little challenging. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317) AB Amber B. CEO > "I love that it auto generates receipts, for tax deductible purposes." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676) RH Ray H. CEO > "The ticket forms are not very user friendly when imbedded into the website." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246) GN Gisele N. Digital Marketing And Efficiency > "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352) MG Michelle G. Graphic Designer / Volunteer > "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666) MK Mike K. Treasurer > "The ability to create multiple campaigns is very helpful. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033) KS Kristi S. VP, Fundraising, Board of Directors > "Perfect concept and feature, just isnt working and constantly disconnects." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725) MaryAnn W. President > "So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736) RG Reese G. Treasurer > "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508) KC Karen C. Volunteer > "I also love that it makes a check in list for me for my events." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395) KP Kathryn P. Executive Director > "I'm not sure I've connected my bank properly, so that part is still iffy for me." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714) AlY Angélique Y. Cheif Operations Officer > "Even the way they help us express gratitude to our generous supporters makes the entire experience seamless and rewarding." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877) CM Cathy M. Admin/Tech > "Most features are very simplified and don't always fit our needs." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943) AP Andy P. Executive Director > "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970) HB Hollie B. Development & Finance Director > "Currently they do not have access to their API." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109) JT Jennifer T. Financial Secretary > "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699) SS Sandy S. VP of Operations > "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091) MP Marissa P. Executive Director > "I love that there is no fee as with a nonprofit we want to use our funds for our mission." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007563) BB Betsy B. Executive Director > "The year before, I used another ticketing site and it was a giant mess." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394) DM David M. Board Member > "Its secure processing, user-friendly interface, support for multiple payment methods, and outstanding customer service make..." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4866460) SJ Shannon J. PTIO Treasurer > "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886) MJ Marc J. President > "You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6677673) AC Autumn C. Secretary/Treasurer > "I had no idea how to go about setting up tickets. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206) SH Susan H. Executive Director > "Easy to uploads graphics and pictures to customize events." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005174) SF Sheila F. ED > "Had one small issue with how donation was shown on donor's credit card statement." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952) AF Amy F. Secretary > "It has helped donors give and I have very little to do from the administration end of the process. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005844) FL Faridodin L. President CEO > "This becomes a problem when I want to send an email via the contact option." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050) KC Karen C. Volunteer > "QR codes and tap to pay are the BEST. " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7006395) GG Genevieve G. Executive Director > "I don't like the prompts in the response to purchasers email." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503) JT Jennifer T. Financial Secretary > "I also like that we have the ability to scan e-tickets for check in! " [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699) JC Jessica C. Director of Events > "Unable to pre-schedule event reminders." [See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3526096) [View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/) ## User interface 4.53 (1,059) [Zeffy](https://www.capterra.com/p/220131/Zeffy/) 4.81 (479) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharityTracker 27/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/132388/CharityTracker/#features) Zeffy Top features 36/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/220131/Zeffy/#features) ### Recognition No recognitions have been awarded to CharityTracker Zeffy is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value FundraisingSoftware (2026)  Best Value FundraisingSoftware (2025)  Best Value FundraisingSoftware (2024)  Best Value FundraisingSoftware (2023)  Best Value FundraisingSoftware (2022)  ### Deployment & support CharityTracker Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zeffy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharityTracker - By Simon Solutions - Located in United States - Founded in 2006 Zeffy - By Zeffy - Located in Canada - Founded in ## Popular Comparisons [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $20/month Price $0 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132388-172048/CharityTracker-vs-Givebutter) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) CA$0 Price $0 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/172048-220131/Givebutter-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) $20/month Price $0/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-156860/CharityTracker-vs-Donorbox) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) CA$0 Price $0/month 4.6 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/156860-220131/Donorbox-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $20/month Price $119/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-132388/DonorPerfect-Fundraising-Software-vs-CharityTracker) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) CA$0 Price $119/month 4.6 Features 4.3 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-220131/DonorPerfect-Fundraising-Software-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-132388/Bonterra-Case-Management-vs-CharityTracker) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) CA$0 Price Contact vendor for pricing 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111128-132388/Bonterra-Guided-Fundraising-vs-CharityTracker) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Flipcause](https://www.capterra.com/p/136488/Flipcause/)[4.64 (340)](https://www.capterra.com/p/136488/Flipcause/reviews/) CA$0 Price $125/month 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136488-220131/Flipcause-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Sumac](https://www.capterra.com/p/144095/Sumac/)[4.38 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) $20/month Price $109/month 4.4 Features 4.0 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132388-144095/CharityTracker-vs-Sumac) [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (479)](https://www.capterra.com/p/220131/Zeffy/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) CA$0 Price $125/month 4.6 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131207-220131/Bloomerang-vs-Zeffy)