# Compare Five9 vs Anywhere365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Five9 and Anywhere365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132405-142137/Five9-vs-Anywhere365-for-Skype-Business --- # Five9 vs Anywhere365 Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Five9Anywhere3652/4 selected [Five9](https://www.capterra.com/p/132405/Five9/)[4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.3 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) [## Five9](https://www.capterra.com/p/132405/Five9/)[4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/) Starting Price $159.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [481 reviews](#user-reviews) Positive 397 Neutral 57 Negative 27 [## Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.3 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) Starting Price $10000.00 Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [100 reviews](#user-reviews) Positive 88 Neutral 9 Negative 3 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,408) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (983) * * * Starting Price €61.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,071) * * * Starting Price $39.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### DialedIn CCaaS 4.8 (309) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 4,761 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Not enough reviews Feature ratings Call Center Management 4.5 Dashboard 5.0 Call Logging 4.3 Call Recording 4.4 Call Tracking 5.0 \--%Fit Missing features Not enough reviews Feature ratings Call Center Management NA Dashboard \-- Call Logging 4.2 Call Recording 4.0 Call Tracking NA User satisfaction User satisfaction 4.2 User reviews[481](https://www.capterra.com/p/132405/Five9/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 4.3 User satisfaction 4.3 User reviews[100](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $159Other, Per Month - Free version - Free trial Price starts from $10000Per Feature, Not provided by vendor - Free version - Free trial Best for Best for Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors. Best for Designed for organizations using Skype for Business server, it is an on-premises contact center management platform that optimizes workforce and personalizes the customer experience. ## User reviews Pros & cons VP Viviana P. TRAVEL AGENT > "I liked that I was able to keep track of calls and have the ability to multitask between calls like conferencing a..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___7033373) VP Viviana P. TRAVEL AGENT > "I did not like when I use to get alot of Spam Calls through the system." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___7033373) Dionne Joy M. Service Hub Representative > "Five9 provide great service for inbound and outbound communication between customer and client." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___7068648) MG Monika G. Manager > "You lose a lot of business and end up paying employees to wait for them to fix it" [See full review](https://www.capterra.com/p/132405/Five9/#SoftwareAdvice___7002128) AR Amin R. Data Analytics Manager > "It does the job with efficiency and it's customizable from medium sized orgs to big operations and its fast and..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6882568) KW Kellie W. Manager > "Frequent software crashes and login issues" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) KW Kellie W. Manager > "Client Support: Five9's Al-driven routing and real-time analytics help streamline client interaction." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) AP Amitabh P. Technical Support Engineer > "Automatic logout from the machines if you are not there for even 5 minutes." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6585403) Dionne Joy M. Service Hub Representative > "Phone and mobile feature, great security, value for money and sales team." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___7068648) KW Kellie W. Manager > "Inaccurate reporting (sometimes)" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) KW Kellie W. Manager > "Supervisors can monitor and coach each agent in real time, which helps teams' performances." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) MA Marilyn A. Virtual Assistant > "Also, even after months of use, when you try to access it, it says it needs to be downloaded again." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6539653) VR Verified Reviewer DATA ANALYST > "Additionally, it makes it simple to gather client feedback and manage calls without any lags, guaranteeing excellent..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6661295) JC Jeyson C. Dispatcher > "The fact it doesn’t have a phone line dial addition it’s a bit hard as we must use another app to be able to call and..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4974791) FM Freyxa M. Prequalification analyst > "It was really easy to be able to set up or start using as an employee this soft Word for phone calls, like transfer..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6815938) Donny H. IT Manager > "It has created issues regarding sending and receiving data because Five9 is stuck in the past with their API, which..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4704965) VR Verified Reviewer WFM Manager > "All in one place shop, and its constant AI innovation product offering, apart from their amazing support team" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876707) SB Shahriar B. Call center manager > "Not friendly and too many defects with unusual operations." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6758139) Andrey S. Software Engineering Director > "I like multiple inter-connected functions bundled together within the CCaaS Five9 platform including call center..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6144000) JR Jennifer R. Billing Dept > "Not good - five 9 is hard to install and once closed for day it was a whole process to open ." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6347271) KW Kellie W. Manager > "Team Collaboration: Five9 integrates well with Microsoft teams. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) BM Bharath M. Clouds Ops engineer > "Laggy in performance." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6604344) JP Jenelyn P. Customer service representative > "It easy to get an survey or feedback to the customer and also to monitoring the all contacts and posted a notes to the..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6334273) MP Micha P. Technical Support Specialist > "It's annoying as the agent has to inquiry again to the customer over the phone." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4887009) AP Amaury P. IT MAnager > "I like is not as other software that you don't know where to find the buttons, seems really user-friendly." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6813766) HG Helen G. Customer Solutions Manager > "We were able to realize that we had an issue with ACW and Hold time throughout our department that was having a..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4344711) KW Kellie W. Manager > "Many of the users praise the support team's efficiency!" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) CC Charmaine C. Customer service representative > "This often makes for lost time, missed 2nd click, resulting in the call not being correctly dispositioned." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3998761) KW Kellie W. Manager > "Customer Support: Customer support is generally responsive and knowledgeable. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6876771) HG Helen G. Customer Solutions Manager > "Dropped calls and missing call recordings are common issues." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4344711) JP Jenelyn P. Customer service representative > "Its very convenient to taking contacts and manage the all contacts" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6334273) Ilan T. Graphic Designer > "If your internet is going in and out the program does take a while to boot up." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3799763) VR Verified Reviewer Operations Trainer > "I love how you can monitor calls, listen to call recordings & download them." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6013116) Aditya B. Tech support associate > "If there was a little bit of network trouble, the call dropped or there was no voice from the other end." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4450489) AP Amitabh P. Technical Support Engineer > "It is added as a plugin and is easy to use and manage." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6585403) MC Matthew C. Senior Sales Executive > "Sometimes I can’t tell which number the call is coming from" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3822741) Sigmund D. Senior Workforce Analyst > "It works well if you don't need to deep-dive on call and ticket data in the future, in which case you would need to..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3732063) VR Verified Reviewer Manager > "Report building is overwhelming for those who lack knowledge." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3859689) HG Helen G. Customer Solutions Manager > "The reporting gives you a deeper insight which allows you to coach metrics that will increase the productivity on your..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4344711) Taylor B. Customer Service Associate > "When we first switched to Five9 we had some issues with agents signing in and sometimes being logged out involuntarily" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3254927) Sanchita J. Technical support engineer > "Very reliable software to use." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6464790) HS Hollie S. employee (information specialist for share holders) > "At times it would run slow, and we would run into tech issues with dial up system some times." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2881944) MA Marilyn A. Virtual Assistant > "So I like how simple the platform is overall." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6539653) KA Kimberly A. Independent contractor > "even if I was receiving calls regularly the page would keep timing out and expiring." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3037589) VR Verified Reviewer Operations Trainer > "The Five9 University really helped all the users in my company, so when Five9 actually roled out, they were like true..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6013116) JC Jon C. CEO > "The tech even had issues trying to set the filters for a report to run. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2886887) VR Verified Reviewer Data analyst > "The centralized management of incoming and outgoing calls is a real plus that FIVE9 offers to its community beyond..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4207234) KMD Krystel Mae D. CSR > "I was kicked out multiple times and had to reset and make a new password many times before." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3400123) MP Micha P. Technical Support Specialist > "Reliable software for remote technical support work. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4887009) IO Idrissa O. Manager > "The reports are often not very easy and easy to understand" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4404055) HG Helen G. Customer Solutions Manager > "With that insight, we were able to be strategic with our coaching which had a positive impact on customer experience..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4344711) NT Nikki T. Customer service rep > "It does not always pull up information or give correct customer information." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3026171) IJ Ikiera J. CEO > "Overall I really love using Five9, it's effective for the most part and navigation is pretty easy once you get used to..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3551245) VR Verified Reviewer Owner > "currently now they wont even answer us to try and resolve the integration issue." [See full review](https://www.capterra.com/p/132405/Five9/#GetApp___3241243) CdK Cédric K. Marketing and communication > "It has excellent creative features for your business and is customizable to meet your specific business needs." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4391348) Michael L. Senior Recruiter > "There have also been random occurrences of my mic/audio cutting out, requiring a browser cache/cookies clear and..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2668520) TR Thea R. Customer Service Representative > "There are also seldom reports of tool problem when it comes to this platform, it's performance is deliberate and..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4175475) LW Lynn W. Technical Support Specialist > "Five9's network being shoddy at best, they take forever to put you on the redundant network to get you back up and..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) OF Osman F. Manager > "How easy it is to get started and the tools that they offer you to customize the skills, teams that you need, to keep..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3708264) Michael L. Senior Recruiter > "There have been a lot of log-in issues for me (typically an error saying the plugin needed to be installed or an..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2668520) TB Tarell B. Customer Service Rep > "What I like most is that integration to speak to customer and third party seller on a given interaction." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3589156) LW Lynn W. Technical Support Specialist > "Our company is losing their mind with this software and already on the hunt for new call center software to replace. ..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) CC Charmaine C. Customer service representative > "The seamless connection between clients and the representatives off site (both in office and from home)" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3998761) Max S. Contact Center Enigeer > "The only issue I have with five9 is the admin is not the easiest to manage, and I don't like that it is not web-based..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2689104) AD Alioune D. CEO > "You can make international incoming and outgoing calls without any problem." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4415402) JL Johnny L. Customer Service Representative > "setting is to complicated to understand." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3410910) VR Verified Reviewer Owner > "how efficient it is and that it can call multiple numbers at once and have the ability to have a pop up screen on your..." [See full review](https://www.capterra.com/p/132405/Five9/#GetApp___3241243) SG Selena G. Call Center Agent > "Installing it was a multi step process. And I could see how this could go wrong for some doing this at home with no..." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2668551) MC Makayla C. Veterinary Assistant > "It is very easy to use in comparison to other similar products." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___6041522) LW Lynn W. Technical Support Specialist > "Voice quality has gone down. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) Ilan T. Graphic Designer > "Actual program updates were also rare, it was fairly statuc and generally reliable." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3799763) LW Lynn W. Technical Support Specialist > "Seems like every issue has to be escalated to the engineers. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) VR Verified Reviewer Report Analyst > "Pretty good with ups and downs, it's just a good product to start your small contact center." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3822337) LW Lynn W. Technical Support Specialist > "The tech support from them is meh at best, tough to work with and not very knowledgeable. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) SK Subramanian K. CTO > "Its good system to start your contact center with value for money" [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___3504756) LW Lynn W. Technical Support Specialist > "Customer service is a bit of a joke." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) IO Idrissa O. Manager > "the web interface is much better than the java version." [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___4404055) LW Lynn W. Technical Support Specialist > "Now for the last four months we have been plagued with issues. " [See full review](https://www.capterra.com/p/132405/Five9/#Capterra___2238136) [View Reviews](https://www.capterra.com/p/132405/Five9/reviews/) CS Coleene S. Beauty consultant > "This product is a cloud contact center solution, it helps to support and improve your workforce with Microsoft Teams and..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511173) AG Agnes G. Quality supervisor > "It took a little bit of getting used on how to login and how it all connects. But not being very computer savvy" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___6183730) VH Victoria H. Manager > "Sometimes with team members having different forms of technology to communicate, it makes it much easier to use this to..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511298) SJ Sarah J. Educator > "Sharing presentations and screens can be cumbersome and difficult" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4225019) VR Verified Reviewer Hardware Engineer > "Support from Anywhere365 comes in handy during deployment difficulties." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4730191) AG Akhil G. Supply chain analyst > "The multi tasking functionality is also difficult making it tough to navigate." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3748285) FG Favio G. Internal Sales Representative > "Seamless integration with Skype for business and Oracle, nice features in general, a great product, once you learn how to..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3853269) AM Andrea M. Student > "If you do not pay for an account, you do not get to pick your phone number, which means not everyone will answer your phone..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2866186) AG Agnes G. Quality supervisor > "It is very convenient to have everything accessible at any time, just by simply login into an account." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___6183730) Neelam R. Associate > "I feel its not for large group meetings or company virtual events " [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3535471) AJ Anshul J. Business Analyst > "Skype Business helps in scheduling meetings and it also helps in checking the availability of person with whom you are..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2894879) MS Mohammed S. Field Manager > "Without the efficiency provided by Anywhere365, we wasted a lot of resources in inefficient field deployments that hugely..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498) MS Mohammed S. Field Manager > "With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment schedules..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498) VH Victoria H. Manager > "I had a bit of difficulty fully figuring out how to get into a flow of use at the start of use." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511298) NH Nolan H. merch analyst > "This software is primarily used to connect with my teams, with customers and with clients. While I do not interact with..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2955684) JM Jennifer M. Performance Improvement Leader > "It is difficult to connect with a company who does not also use Skype for business as the meeting links take many clicks to..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2844399) EH Elizabeth H. Customer care associate > "It displays all of the necessary call information in a clear and concise manner." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600) CM Cara M. Marketing analyst > "I used to have no issue with Skype, but when everybody went remote during Covid it became incredible unreliable - calls..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2803095) AJ Anshul J. Business Analyst > "Skype is very good collaboration and communication tool we can do video and voice calls over it with the help of internet..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2894879) VR Verified Reviewer Teacher > "The multiple tabs could be sometimes confusing at first, I missed a way I could classify them (in different colors, for..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2945984) VR Verified Reviewer Hardware Engineer > "Overall it's a great support tool." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4730191) Godfrey C. Technical Quality Manager > "Dates are utilized to break up conversation history, and recalling the date of the talk I'm searching for is difficult." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3066465) DP Dushyant P. Software Engineer > "Given its constantly updated and modern UI, rich technical support, we believe it's worth the cost" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3689870) VR Verified Reviewer Consultant > "It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3176574) VR Verified Reviewer Lead Project Manager > "Also easy for clients to connect and join audio/ video calls" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3510866) WM Winfield M. Freelancer > "This is not a free software." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3545754) EH Elizabeth H. Customer care associate > "The features are also very easy to use, employees that I’ve had trouble with past software think that everywhere 365 is..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600) Burak S. Solution Architect > "Needing many clicks, bad copy-paste experiences would really throw someone off" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2843025) MD Manuel D. Litigation Support Manager > "I liked the blended call center, call logging, call scripting and IVR/voice recognition." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2835872) VR Verified Reviewer Manager > "It offers little access to emergency services." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2903886) MS Mohammed S. Field Manager > "The easily generated and comprehensive call and service reports play a huge role in improving our internal processes." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498) VR Verified Reviewer Consultant > "Doing so makes you close all your chats and then you have nothing." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3176574) VR Verified Reviewer Software Engineer - 1 > "However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905) VR Verified Reviewer full stack developer > "I tried to search the user but the user was not found." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3014538) AV Alba V. Health Specialist > "It's convenient to use, and can connect from anywhere to take calls, etc." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3489756) VR Verified Reviewer full stack developer > "I tried to uninstall it, but it reappears automatically." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3014538) Akinlotan S. Supervisor > "Anywhere365 for Skype Business has realy helpes us in achieving a lots of communications without any compromise at my firm." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2782446) AH Ashley H. Interior Designer > "However, this was deemed unmanageable and hard to accomplish with Skype." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2810562) Godfrey C. Technical Quality Manager > "It's fantastic when it's utilized throughout the company since it allows you to rapidly locate other users; nevertheless,..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3066465) VR Verified Reviewer Lead Software Enginee > "Lack lots of functionality." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2940731) VR Verified Reviewer Software Engineer - 1 > "Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905) VR Verified Reviewer Recruiter > "At most part, sharing presentation or screen is quite difficult, no matter the support given presentations keeps getting..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2411530) AC Amy C. Outreach Worker > "I like how easy it is to communicate with people in and outside of my organization." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4024503) LB Lori B. General Manager > "It wasn't very user friendly, I had to do a lot of research on how to's." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2833542) YL Yuwei L. Senior accountant > "Easy to streamline the data and analyze, very clean interface." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3743958) VR Verified Reviewer Administrative Assistant > "Sometimes when I would forward my calls to my cell the call wouldn't go through." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2340384) CM Christopher M. Product Manager > "Slowing gaining traction within the company and we will see where it goes!" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3514871) EH Eric H. Editor/Publisher > "I've always had issues with Skype and the calls freezing or disconnecting." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2772650) NH Nolan H. merch analyst > "The video quality is very good and clear, and I enjoy the ability edit messages after then have been sent." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2955684) VR Verified Reviewer Software Engineer - 1 > "My overall experience was Average." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905) AP Andrea P. Director > "Probably the easy usability of the tool that as a 365 user it does help in order to find the appropriate function for multi..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2903935) Yasiru G. DevOps Engineer > "Most of the features are not available in the free version." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2768727) DP Dushyant P. Software Engineer > "It is also easy to learn and ramp up on, reducing training time." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3689870) Yasiru G. DevOps Engineer > "Furthermore, UI and UX is not up to the current day standards." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2768727) EH Elizabeth H. Customer care associate > "This software has a very clean user dashboard." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600) DL Denise L. Instructor > "I went into my control panel and uninstalled it. But the app keeps showing up" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2209783) Winston P. CEO > "What i liked the most is the sesión border controller" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3457985) DL Denise L. Instructor > "It is also not a program I'm continually using or at this time would choose to given how difficult it is just trialing it. " [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2209783) LZ Laura Z. Proposal Writer > "I deal with colleagues all over the world and it's nice that they can call in through Skype without having an international..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2791314) MA Md A. Coordinator > "The layout in my opinion is kind of challenging to navigate." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2690638) LB Lori B. General Manager > "I like the fact that you can arrange and chat with every member of the team at ease and in one place. " [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2833542) MA Md A. Coordinator > "Overall the software is ok but it has quite a bit of flaws." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2690638) [View Reviews](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) ## User interface [Five9](https://www.capterra.com/p/132405/Five9/) 4.22 (481) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/) 4.26 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Five9 Top features 38/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/132405/Five9/#features) Anywhere365 19/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#features) ### Recognition No recognitions have been awarded to Five9 No recognitions have been awarded to Anywhere365 ### Deployment & support Five9 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Anywhere365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Five9 - By Five9 - Located in United States - Founded in 2001 Anywhere365 - By Anywhere365 - Located in Netherlands - Founded in ## Popular Comparisons [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (481)](https://www.capterra.com/p/132405/Five9/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) $159/month Price $29/month 4.1 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132405-169627/Five9-vs-RingOver) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) $10000 Price $29/month 4.1 Features 4.6 4.3 Ease of Use 4.8 [View full 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