# Compare Pollfish vs QuestionPro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pollfish and QuestionPro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132525-135455/Pollfish-vs-QuestionPro

---

# Pollfish vs QuestionPro Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PollfishQuestionPro2/4 selected

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (533)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

[## Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

Starting Price

$95.00one time

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [208 reviews](#user-reviews)

Positive

187

Neutral

17

Negative

4

[## QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.8 (533)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Starting Price

$83.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [533 reviews](#user-reviews)

Positive

519

Neutral

6

Negative

8

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

NA

Data Security

NA

83%Fit

Not enough reviews

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.8

Survey Builder

4.8

Anonymous Feedback

5.0

Data Security

4.5

User satisfaction

User satisfaction

4.5

User reviews[208](https://www.capterra.com/p/132525/Pollfish/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.8

User reviews[533](https://www.capterra.com/p/135455/QuestionPro/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.8

Customer support

4.7

Price starts from

Price starts from

$95Usage Based, One Time

-   Free version
-   Free trial

Price starts from

$83Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Pollfish works with brands and their partner agencies cross all categories.

Best for

It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

## User reviews

Pros & cons

FM

Farhan M.

Computer System Technology

> "It help us provides a strong platform for conducting surveys with access to a wide range of..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6339800)

MA

Melissa A.

Administrator

> "The questions seem created for a particular demographic which doesn't allow anyone to keep using."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

JB

Janelle B.

Customer Relations Manager

> "The drag and drop builder is great itself, but the template library also has anything we every need, so..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

CP

Chandrakeerthan P.

student

> "The application is limited to web version and in android version it is unresponsive sometimes."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

PG

Prashanth G.

Product Manager

> "With Pollfish, I can collate the data & check for the areas of improvements on the platform."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

Bandaru S.

Student

> "Some of the surveys are not accepted due to fault statements"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

PG

Prashanth G.

Product Manager

> "It's customisable templates make the job easy by launching the survey in a quick time.3."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

KW

Kaycee W.

Sign maker

> "The surveys not loading or not working and disconnecting"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4171409)

JB

Janelle B.

Customer Relations Manager

> "We're very happy with Pollfish for our customer polls."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

EP

Erika P.

Digital Strategist

> "Logic gets messy if you want to make edits after you add it, and sometimes the open ended responses..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360884)

PG

Prashanth G.

Product Manager

> "The interface is really simple & highly intuitive for the first time users.2."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

AG

Arie G.

Founder

> "I tried out a B2B study, and found that the survey responses do not appear valid for true small..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365981)

Bri S.

Owner

> "I like that their surveys are interesting, and sometimes quite hilarious."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6156104)

MW

Mike W.

Research Director

> "Also reliance on Google Translate for moderators leads to frustrations sometimes when trying to get a..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3252350)

CH

Chandra H.

UX Designer

> "By using a variety of survey type questions on various social media platforms and with email, we have..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

BB

Brandon B.

Consultant

> "I don't like how you have to stop a survey in order to engage the quality filter."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369836)

DC

Don C.

President

> "Easy to build questionnaire targeting your audience fast and inexpensively with live feedback in..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4678311)

SE

Samir E.

VP Business

> "some difficulties inserting media, redo actions is not easy, sometimes have to start from scratch."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377886)

AC

Asaf C.

Researcher

> "The website allowed me to survey only 100 people, for an okay price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4682637)

TW

Teeira W.

Na

> "I don’t like that sometimes it disqualifies you when you spent so much time answering quedtions"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

MS

Mohammad S.

Student Grader

> "I used this software a lot when taking surveys and it greatly helped me earn lots of money!"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4442357)

SI

Sergey I.

CTO

> "Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

DW

Dustin W.

Partner Delivery Manager

> "I love the ability to quickly gather information from my team."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4615551)

DP

Dimitris P.

Business Development Director

> "Reports for market research could not be customized"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3356017)

MA

Melissa A.

Administrator

> "Interesting, easy to use and very efffective"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

LB

Lisa B.

Senior Moderator

> "As well, it can be very difficult to recruit nuanced populations."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

JB

Janelle B.

Customer Relations Manager

> "Pollfish is probably the single easiest software I've ever used."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

ED

Eray D.

Company Co-Founder

> "It is not easy to use the app."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

AG

Ashley G.

Small business owner

> "Pollfish jas made it so easy to create a survey and get results quickly and smoothly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4298910)

VR

Verified Reviewer

Warehouse Manager

> "customer service take little a while to justify the real time issues."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3373232)

CL

Carmen L.

Researcher

> "I appreciated the cues to tell me whether I would need a larger sample size, and the instant price..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

TM

Tiffany M.

Freelancer

> "sometimes it will kick out users, surveys fill quickly"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3472355)

HO

Hannington O.

IT Support Engineer

> "I like the way you can customize your survey questions and design the templates to suit your needs"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357546)

MC

Marcus C.

DNR

> "I feel like there is not features that are missing think most of them or covered in the software"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360970)

ED

Eray D.

Company Co-Founder

> "Its functionality is superb and the variety of surveys is amazing"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

CH

Chandra H.

UX Designer

> "I felt overwhelmed but the number of features with a lack of proper education on how to use them."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

SW

Samantha W.

Project Manager/Technical Writer

> "I love that you can easily design surveys and make them short but comprehensive to encourage users to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377117)

NA

Nidhal A.

Researcher

> "Some features cant be used without premium account"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363089)

AS

Akash S.

Senior Engineer Quality Control

> "It has easy to use interface and can be used worldwide with full customization and includes data..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378653)

PS

Priyankar S.

Physical Design Engineer

> "Not sure if this was the specific advisor or the fact the process is broken, but that part was a little..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3389580)

LD

Leona D.

Student

> "It is also very aesthetically appealing to make and complete surveys on."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4000968)

LB

Lisa B.

Senior Moderator

> "The nuance of reporting is highly limited."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

TA

Tom A.

UX Researcher

> "Overall, Pollfish is helping us get important market insight and allows us to get customer insight on..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378257)

YB

Yulia B.

Sr Manager

> "This is not software problem but I think many people- respondents- do not take taking survey seriously."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357210)

CP

Chandrakeerthan P.

student

> "Pollfish has a good beginner friendly user interface."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

KB

Kyle B.

Owner

> "Vague source of survey takers made us a bit uneasy."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369062)

Bandaru S.

Student

> "Pollfish is a best platform for surveys it is easy to use."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

YV

Yas V.

Consultant

> "Response panels were too expensive."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3366055)

Deana C.

Freelance Writer

> "I like pollfish because the software is useful for doing surveys, answering questions, and doing other..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369407)

FA

Faizan A.

Student

> "Sometimes surveys could become expensive"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3380663)

JJ

Janko J.

CEO

> "I liked the simplicity of Poolfish, it helped me a lot gather insights that I needed to conduct my..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376677)

CL

Carmen L.

Researcher

> "Since this was so fast, I wasn't sure about the quality of the data."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

LS

Lauren S.

PR Supervisor

> "The software is intuitive and very customizable. If something won't work, the reps make sure they can..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3362533)

SI

Sergey I.

CTO

> "Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

ClcM

Claudine lizz capawa M.

freelancer

> "I like the presentations of videos and sounds for the products and services to be surveyed."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3383705)

Misty B.

Bartender

> "The least I like about this software is that the pay for some of surveys is really ridiculous..Need to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2589401)

VR

Verified Reviewer

School Counselor

> "Pollfish provides simple, easy to read results"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4147557)

VR

Verified Reviewer

Administrative Assistant

> "Some gif not liked animation may be better"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376838)

MK

Melody K.

Director of Research

> "Good for supplementing sample sizes for hard-to-find groups of people."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350360)

ML

Martin L.

Marketing Manager N-Am

> "It's a chore to analyse them now."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3242772)

KS

Kimberly S.

Driver

> "It helps me target my audience with my products on a higher level"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365507)

Stella I.

Manager

> "The price level is not for the light hearted."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3368070)

NG

Neleh G.

Homemaker

> "I love how easy the surveys are that Pollfish has."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4444553)

SG

Sylvia G.

Marketing Specialist

> "I'm not bought into the results of the survey."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3244071)

Kristen M.

Vice President

> "This product is very easy to use especially when you're trying to get opinions about your products or..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3364578)

VR

Verified Reviewer

RA

> "After observing this embarrassingly low level of responses as they were coming in, I immediately asked..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2352554)

KM

Kristina M.

Digital Marketing & Startup Consultant

> "The targeting parameters are quite robust and are often the same as or better than competitors."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3367899)

SH

Sohaib H.

Senior sales executive

> "Time consuming"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370007)

Andrea G.

CMO & Co-founder

> "I'm able to collect a lot of responses in a short period of time at an honest price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3354340)

VR

Verified Reviewer

Founder

> "Some very minor issues in extracting reports."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2639624)

TW

Teeira W.

Na

> "I love it allows you to do surveys for money"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

AZ

Alex Z.

Director

> "It gets very expensive when you add a few criteria."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2660440)

MS

Miguel S.

sales development

> "I like the possibility to select an audience and run a survey."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350381)

VC

Vivian C.

Senior Marketing Manager

> "I think it logs out too quickly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2661376)

[View Reviews](https://www.capterra.com/p/132525/Pollfish/reviews/)

AP

Andreas P.

Senior Researcher

> "We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204)

Aydan N.

Marketing Manager

> "Interface can be unintuitive at times, making complex survey creation slower."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480)

JA

Jesper A.

CIO,COO

> "The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628)

KM

Kristen M.

Executive Director

> "If I have multiple browsers open (and sometimes even if I don't), I'll get an alert that says I'm using it on multiple devices and it won't..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6794096)

MS

Meghan S.

Executive Director

> "Conversely, I know it offers advanced research workflows, mobile friendly, and advanced analytics if that is what I needed. "

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947)

Aydan N.

Marketing Manager

> "Customer support response can sometimes be slow"

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7095480)

LP

Lisa P.

Executive Director

> "Feedback collected has allowed us to plan programs and processes needed for growth. Although we have needed minimal customer support, each..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7128006)

ET

Ethan T.

Communication Specialist

> "Navigation can feel a little cluttered compared to lighter survey tools."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512)

Erica S.

Executive Director

> "I like that I can create different types of questions to capture nuanced feedback from our clients."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7075372)

SS

Sarah S.

Marketing and Communications

> "Needing to renew the license every year and losing access to our surveys when it expires is challenging."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683113)

LY

LaMar Y.

Executive Director

> "Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7015517)

JC

Jordyn C.

Vice President of Technology

> "The surveys look a little older/outdated compared to other survey programs."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088)

MM

Marielle M.

Policy and Grants Manager

> "We were able to translate into 6 languages and add an audio play option for respondents to hear each question and answer read aloud - a big..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6802311)

SL

Sallie L.

Research and Evaluation Manager

> "I find the distribution features to be a bit clunky."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022089)

AY

Art Y.

Executive Director

> "QuestionPro is exactly what we need as a small non-profit: access to robust survey design features, including branching, and the analytics and..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6575711)

BD

B D.

Executive Director

> "The application we put online was difficult for the applicants."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149)

NS

Niyati S.

Operations Manager

> "customized forms allows us to create surveys to our specific need, he analytics feature is particularly impressive, The user-friendly..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6440966)

JH

Jolene H.

Senior Manager of HR and Operations

> "I also find QuestionPro to be less user friendly than SurveyMonkey, but there is functionality that I do not use, and that might be better."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6683150)

KS

Keven S.

President

> "The system offers powerful advanced features for our organization and has enabled us to create customized forms to survey our community."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6664280)

Arissa P.

Executive Director

> "QuestionPro's customer service is horrible."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835)

JC

Jordyn C.

Vice President of Technology

> "I am able to make a variety of surveys and organize them into different folders, keeping my dashboard organized."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7003088)

CS

Carly S.

Resource Navigator

> "I did not know I would not have access if I did not do this review for the non - profit membership."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6682876)

RC

Ruthie C.

VP of Partnership

> "I particularly like the reporting feature that allows you to filter responses and quickly generate reports in various formats."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6381382)

BD

B D.

Executive Director

> "This kind of requirement felt coerced."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7000149)

JA

Jesper A.

CIO,COO

> "For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628)

AM

Amanda M.

Area Director

> "Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6331900)

ET

Ethan T.

Communication Specialist

> "The reporting dashboard gives quick, useful insights, and the export options make it simple to move data into other tools."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7045512)

LH

Levi H.

Data project mamager

> "The free version had an unfortunate banner over the edge of the screen that made it difficult to submit some free surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___5078694)

SR

Stephanie R.

ED

> "We have been using QuestionPro for some years and it meets all our program evaluation and research needs as a small nonprofit supporting..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7022846)

LS

Levent S.

Consultant

> "I wish I was able to create a simpler menu for my profile, there are too many options."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6234196)

SG

Shauna G.

Executive Director

> "Our Nonprofit does a few surveys a year for events, etc., and QuestionPro offers a professional affordable option for 501c3s with limited..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6473666)

TH

Thomas H.

Director of Faith Formation and Evangelization

> "It can produce a complex data set and that can be difficult to navigate at first."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6016183)

NM

Natasha M.

Outreach Coordinator

> "What I like best about QuestionPro is that it offers a strong all-around survey platform."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7164908)

IR

Isabel R.

Data Consultant at

> "In order to do data analysis, the way that CSV downloads is not ideal (you have to modify the CSV quite a bit in order to integrate it to data..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4313040)

Arissa P.

Executive Director

> "The initial price point is good for nonprofits through techsoup but advanced features are not included."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835)

DR

Daniela R.

Evaluation Manager

> "Our NGO account requires a yearly renewal, this could be a bit cumbersome."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6186045)

Caitlin E.

Senior Director of Education and Outreach

> "This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6867579)

CC

Casey C.

Northeast Regional Coordinator

> "sometimes the export function doesn't export correctly"

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4965277)

AZ

Andrea Z.

Chief Admin Officer

> "Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103)

KR

Kathleen R.

Executive Director

> "The default report dashboard often includes data that isn’t useful or appropriate for our needs, however, we do have the ability to customize..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3843196)

VM

Vitaliy M.

President

> "This tool allows us to have a full range survey program with almost all of the statistical tools we need."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6470792)

KD

Kenny D.

Research Policy and Advocacy

> "This is a very minor gripe but can get annoying when you are under time pressure."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6277916)

JA

Jesper A.

CIO,COO

> "Having complete control over our data sets ensures that we can honor both community trust and research integrity."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7002628)

BK

Brenna K.

Board Chair

> "There are so many options to choose from, it can be a bit daunting."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6132442)

AP

Andreas P.

Senior Researcher

> "The platform is intuitive to use and works well for both smaller studies and larger surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7150204)

KC

Kristina C.

Executive Director

> "We were researching survey software and every other platform was either way outside of our price range or did not offer the feature we really..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4641791)

MS

Meghan S.

Executive Director

> "The best thing about QP is that it works with small non-profits."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7132947)

AK

Anna K.

Global Senior Insights Manager

> "I compare it with Qualtrics that I was using for 8 years and I can definitely tell it's way below when it comes to reliability, overall..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3146254)

AZ

Andrea Z.

Chief Admin Officer

> "The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7151103)

VG

Victoria G.

CEO

> "Importing surveys hasn't worked well for us but it could be I have not imported the data correctly."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4635373)

Arissa P.

Executive Director

> "QuestionPro is good for skip logic and building surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7107835)

AM

Andrew M.

IT Manager

> "As with almost any online software, some organizations (especially government agencies) block websites such as QuestionPro. "

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4269855)

CR

Chris R.

Executive Director

> "We are a small non-profit, and the support of QuestionPro with non-profit programs is extremely valuable."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7100552)

SK

Samer K.

Data Director

> "Also, re-using questions and building a central db of questions is not user friendly."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4806810)

AS

Amanda S.

Certified Child Life Specialist

> "Our organization loves the ease of use in creating surveys for our membership."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473)

TO

Tasha O.

Program Evaluation Specialist

> "It's too easy to make question logic mistakes, which affects the questions shown on our surveys."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4513896)

Anna G.

President

> "Great tools to create surveys that are complex."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7152649)

TW

Troy W.

IT Director

> "Nothing at all other than having the non-profit account expire and not being notified it needed to be renewed."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4454004)

AH

Andrew H.

Library Director

> "The AI tools also make it easy to build out a professional-looking survey."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7148544)

BS

Bob S.

Association Administrator

> "Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the html..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3552149)

JC

Johanna C.

Innovative Solutions Manager

> "As a nonprofit, we get to benefit from all of the features of Questionpro, and we use it to have exit-surveys after our workshops."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6665511)

SK

Samer K.

Data Director

> "The cons: the nonprofit pricing does not include multiple users."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4806810)

JL

Jacy L.

Program and Impact manager

> "It allows us to upload things with ease and quickly collect data."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7065851)

GM

Geoff M.

Digital Marketing Technologist

> "Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#SoftwareAdvice___3009798)

Jasmine T.

Program Director

> "This tool has allowed us to have a sophisticated survey program with almost all of the capabilities we need."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6401683)

BC

Bruce C.

Board Member

> "Had issues with yahoo rejecting too much email in a short span."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___4512813)

SM

Stephanie M.

President and Founder

> "Easy to use, and the templates and sample questions work for nonprofits (unlike some other tools not designed with social sector organizations..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6867481)

LB

Lora B.

Executive Director

> "It is easy to overlook customizing a thank you/etc end note, and then the default ones in the system can be not so great (like include..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3469770)

SP

Sarah P.

Chief Executive Officer

> "This platform is incredibly easy to use, making it a fantastic option for nonprofits of all sizes. Whether you’re just getting started or have..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7007952)

VM

Vittorio M.

Project Coordinator

> "One feature that I don't think is available is tracking who completes the survey while still keeping it anonymous."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3340252)

AS

Amanda S.

Certified Child Life Specialist

> "The design options are user friendly and our survey recipients have also reported ease of use."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7146473)

CS

Culeen S.

Director

> "I need to use it a bit more to see if there is something I like least. Although just playing around with a test survey, I did not like how big..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3307537)

AM

Aidan M.

Executive Director

> "It saved us a bunch of time coding and creating charts so we can get our data out in front of more potential partners."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6835647)

LE

Lori E.

Project Director

> "We were not alerted before they discontinued their relationship with Techsoup, which meant that we didn't have access to our account in the..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3614989)

JR

Jennifer R.

PRESIDENT and CEO

> "Question pro provide many options and features that other survey programs do not."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___7014188)

CR

Colleen R.

Program Director

> "Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something that..."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3529105)

RA

Rachel A.

Executive Director

> "Easy to manage many different surveys, including the ability to copy from a template and use custom pre-crafted responses."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6551184)

VR

Verified Reviewer

Pastor

> "The account needs to be renewed periodically, which can be a bit of a hassle."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3523256)

Robert L.

Executive Director

> "I like that you can upload photos/graphics to the answer set to make the survey more appealing."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___6376662)

IL

Ian L.

Information officer

> "As yet i have not found a way to export or customise the graphical information."

[See full review](https://www.capterra.com/p/135455/QuestionPro/#Capterra___3392233)

[View Reviews](https://www.capterra.com/p/135455/QuestionPro/reviews/)

## User interface

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)

4.48 (208)

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

4.75 (533)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Pollfish

27/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/132525/Pollfish/#features)

QuestionPro

Top features

43/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/135455/QuestionPro/#features)

### Recognition

Pollfish is recognized as a top-rated tool in 4 Capterra Shortlist reports

QuestionPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value SurveySoftware (2026) 

Best Value SurveySoftware (2025) 

Best Value SurveySoftware (2024) 

Best Value SurveySoftware (2023) 

Best Value SurveySoftware (2022) 

### Deployment & support

Pollfish

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuestionPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pollfish

-   By Pollfish
-   Located in United States
-   Founded in 2013

QuestionPro

-   By Question Pro
-   Located in United States
-   Founded in 2002

## Popular Comparisons

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[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (533)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

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[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (533)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

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