# Compare Pollfish vs SurveySparrow 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pollfish and SurveySparrow based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132525-168823/Pollfish-vs-SurveySparrow

---

# Pollfish vs SurveySparrow Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PollfishSurveySparrow2/4 selected

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

[## Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

Starting Price

$95.00one time

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [208 reviews](#user-reviews)

Positive

187

Neutral

17

Negative

4

[## SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.4 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [122 reviews](#user-reviews)

Positive

110

Neutral

7

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
rated it above 4 stars

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### Alchemer

4.5 (319)

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Starting Price

$55.00

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Free Trial

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User rating

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of reviewers  
rated it above 4 stars

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### Typeform

4.7 (971)

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Starting Price

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Free Trial

Free Version

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User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Connecteam

4.6 (5,298)

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Starting Price

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Flat Rate,Per Month

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User rating

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of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,368 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

NA

Data Security

NA

68%Fit

Not enough reviews

Feature ratings

Multiple Question Types

4.5

Customizable Questions

4.4

Survey Builder

4.7

Anonymous Feedback

3.0

Data Security

\--

User satisfaction

User satisfaction

4.5

User reviews[208](https://www.capterra.com/p/132525/Pollfish/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.4

User reviews[122](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$95Usage Based, One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Pollfish works with brands and their partner agencies cross all categories.

Best for

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

## User reviews

Pros & cons

FM

Farhan M.

Computer System Technology

> "It help us provides a strong platform for conducting surveys with access to a wide range of..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6339800)

MA

Melissa A.

Administrator

> "The questions seem created for a particular demographic which doesn't allow anyone to keep using."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

JB

Janelle B.

Customer Relations Manager

> "The drag and drop builder is great itself, but the template library also has anything we every need, so..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

CP

Chandrakeerthan P.

student

> "The application is limited to web version and in android version it is unresponsive sometimes."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

PG

Prashanth G.

Product Manager

> "With Pollfish, I can collate the data & check for the areas of improvements on the platform."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

Bandaru S.

Student

> "Some of the surveys are not accepted due to fault statements"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

PG

Prashanth G.

Product Manager

> "It's customisable templates make the job easy by launching the survey in a quick time.3."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

KW

Kaycee W.

Sign maker

> "The surveys not loading or not working and disconnecting"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4171409)

JB

Janelle B.

Customer Relations Manager

> "We're very happy with Pollfish for our customer polls."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

EP

Erika P.

Digital Strategist

> "Logic gets messy if you want to make edits after you add it, and sometimes the open ended responses..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360884)

PG

Prashanth G.

Product Manager

> "The interface is really simple & highly intuitive for the first time users.2."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

AG

Arie G.

Founder

> "I tried out a B2B study, and found that the survey responses do not appear valid for true small..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365981)

Bri S.

Owner

> "I like that their surveys are interesting, and sometimes quite hilarious."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6156104)

MW

Mike W.

Research Director

> "Also reliance on Google Translate for moderators leads to frustrations sometimes when trying to get a..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3252350)

CH

Chandra H.

UX Designer

> "By using a variety of survey type questions on various social media platforms and with email, we have..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

BB

Brandon B.

Consultant

> "I don't like how you have to stop a survey in order to engage the quality filter."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369836)

DC

Don C.

President

> "Easy to build questionnaire targeting your audience fast and inexpensively with live feedback in..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4678311)

SE

Samir E.

VP Business

> "some difficulties inserting media, redo actions is not easy, sometimes have to start from scratch."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377886)

AC

Asaf C.

Researcher

> "The website allowed me to survey only 100 people, for an okay price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4682637)

TW

Teeira W.

Na

> "I don’t like that sometimes it disqualifies you when you spent so much time answering quedtions"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

MS

Mohammad S.

Student Grader

> "I used this software a lot when taking surveys and it greatly helped me earn lots of money!"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4442357)

SI

Sergey I.

CTO

> "Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

DW

Dustin W.

Partner Delivery Manager

> "I love the ability to quickly gather information from my team."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4615551)

DP

Dimitris P.

Business Development Director

> "Reports for market research could not be customized"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3356017)

MA

Melissa A.

Administrator

> "Interesting, easy to use and very efffective"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

LB

Lisa B.

Senior Moderator

> "As well, it can be very difficult to recruit nuanced populations."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

JB

Janelle B.

Customer Relations Manager

> "Pollfish is probably the single easiest software I've ever used."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

ED

Eray D.

Company Co-Founder

> "It is not easy to use the app."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

AG

Ashley G.

Small business owner

> "Pollfish jas made it so easy to create a survey and get results quickly and smoothly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4298910)

VR

Verified Reviewer

Warehouse Manager

> "customer service take little a while to justify the real time issues."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3373232)

CL

Carmen L.

Researcher

> "I appreciated the cues to tell me whether I would need a larger sample size, and the instant price..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

TM

Tiffany M.

Freelancer

> "sometimes it will kick out users, surveys fill quickly"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3472355)

HO

Hannington O.

IT Support Engineer

> "I like the way you can customize your survey questions and design the templates to suit your needs"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357546)

MC

Marcus C.

DNR

> "I feel like there is not features that are missing think most of them or covered in the software"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360970)

ED

Eray D.

Company Co-Founder

> "Its functionality is superb and the variety of surveys is amazing"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

CH

Chandra H.

UX Designer

> "I felt overwhelmed but the number of features with a lack of proper education on how to use them."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

SW

Samantha W.

Project Manager/Technical Writer

> "I love that you can easily design surveys and make them short but comprehensive to encourage users to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377117)

NA

Nidhal A.

Researcher

> "Some features cant be used without premium account"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363089)

AS

Akash S.

Senior Engineer Quality Control

> "It has easy to use interface and can be used worldwide with full customization and includes data..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378653)

PS

Priyankar S.

Physical Design Engineer

> "Not sure if this was the specific advisor or the fact the process is broken, but that part was a little..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3389580)

LD

Leona D.

Student

> "It is also very aesthetically appealing to make and complete surveys on."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4000968)

LB

Lisa B.

Senior Moderator

> "The nuance of reporting is highly limited."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

TA

Tom A.

UX Researcher

> "Overall, Pollfish is helping us get important market insight and allows us to get customer insight on..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378257)

YB

Yulia B.

Sr Manager

> "This is not software problem but I think many people- respondents- do not take taking survey seriously."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357210)

CP

Chandrakeerthan P.

student

> "Pollfish has a good beginner friendly user interface."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

KB

Kyle B.

Owner

> "Vague source of survey takers made us a bit uneasy."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369062)

Bandaru S.

Student

> "Pollfish is a best platform for surveys it is easy to use."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

YV

Yas V.

Consultant

> "Response panels were too expensive."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3366055)

Deana C.

Freelance Writer

> "I like pollfish because the software is useful for doing surveys, answering questions, and doing other..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369407)

FA

Faizan A.

Student

> "Sometimes surveys could become expensive"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3380663)

JJ

Janko J.

CEO

> "I liked the simplicity of Poolfish, it helped me a lot gather insights that I needed to conduct my..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376677)

CL

Carmen L.

Researcher

> "Since this was so fast, I wasn't sure about the quality of the data."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

LS

Lauren S.

PR Supervisor

> "The software is intuitive and very customizable. If something won't work, the reps make sure they can..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3362533)

SI

Sergey I.

CTO

> "Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

ClcM

Claudine lizz capawa M.

freelancer

> "I like the presentations of videos and sounds for the products and services to be surveyed."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3383705)

Misty B.

Bartender

> "The least I like about this software is that the pay for some of surveys is really ridiculous..Need to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2589401)

VR

Verified Reviewer

School Counselor

> "Pollfish provides simple, easy to read results"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4147557)

VR

Verified Reviewer

Administrative Assistant

> "Some gif not liked animation may be better"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376838)

MK

Melody K.

Director of Research

> "Good for supplementing sample sizes for hard-to-find groups of people."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350360)

ML

Martin L.

Marketing Manager N-Am

> "It's a chore to analyse them now."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3242772)

KS

Kimberly S.

Driver

> "It helps me target my audience with my products on a higher level"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365507)

Stella I.

Manager

> "The price level is not for the light hearted."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3368070)

NG

Neleh G.

Homemaker

> "I love how easy the surveys are that Pollfish has."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4444553)

SG

Sylvia G.

Marketing Specialist

> "I'm not bought into the results of the survey."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3244071)

Kristen M.

Vice President

> "This product is very easy to use especially when you're trying to get opinions about your products or..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3364578)

VR

Verified Reviewer

RA

> "After observing this embarrassingly low level of responses as they were coming in, I immediately asked..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2352554)

KM

Kristina M.

Digital Marketing & Startup Consultant

> "The targeting parameters are quite robust and are often the same as or better than competitors."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3367899)

SH

Sohaib H.

Senior sales executive

> "Time consuming"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370007)

Andrea G.

CMO & Co-founder

> "I'm able to collect a lot of responses in a short period of time at an honest price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3354340)

VR

Verified Reviewer

Founder

> "Some very minor issues in extracting reports."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2639624)

TW

Teeira W.

Na

> "I love it allows you to do surveys for money"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

AZ

Alex Z.

Director

> "It gets very expensive when you add a few criteria."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2660440)

MS

Miguel S.

sales development

> "I like the possibility to select an audience and run a survey."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350381)

VC

Vivian C.

Senior Marketing Manager

> "I think it logs out too quickly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2661376)

[View Reviews](https://www.capterra.com/p/132525/Pollfish/reviews/)

VR

Verified Reviewer

Support Operations

> "I like that our team can create a custom CSAT survey that can then import results back into our tickets in..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838)

SG

Sarah G.

Manager of Visitor Engagement

> "It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170673)

Stanley K.

Software Engineer

> "With this integration you will be able to answer a form and make a payment online and in mobile applications in..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6705333)

KP

Kristy P.

Director

> "Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908)

AD

Ayikoru D.

Finance and Administration Officer

> "Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6421720)

OE

Omar E.

Customer experience manager

> "Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue "

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6177580)

SF

Sarah F.

Office Manager

> "I feel having the personalized surveys for our employees has made our moral better. Whether it is a survey about..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6841448)

CL

Chris L.

Sales Operations

> "It can be challenging sometimes to upload contacts/clean uploaded contacts."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170666)

JS

Jeremy S.

Partner

> "Happy with the use of the tool, we have found far more capable than the free or bundled solutions with office..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129)

TM

Tarun M.

Assistant Manager

> "There are few features pertaining to global variable that many time don't work."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175605)

VR

Verified Reviewer

Support Operations

> "Simple to use and if you need metrics, reports or integrations with other services they do it all!"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___7004838)

ZS

Zulfiqar S.

AVP

> "emailing mechanism and slow processing of data"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175628)

CN

Claire N.

Project Manager

> "Robustness and efficiency for extracting actionable insights."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6587971)

KP

Kristy P.

Director

> "They then tried to charge me for an entirely new set of surveys without my knowledge of consent."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908)

MD

Michelle D.

Student Experience Specialist

> "The downloadable excels make it easy to analyze our data too."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6842272)

AJ

Ahamed J.

Business Development Manager

> "Some of hte old-fashioned features are not available anymore."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175930)

JS

Jeremy S.

Partner

> "Strong support from the client services team."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6857129)

KP

Kristy P.

Director

> "Pricing model was not transparent."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4956908)

NF

Niall F.

Head of Design

> "Good level of customisation and an excellent range of question types for quantitative and qualitative measuring."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6175906)

ME

Mohamed E.

Student

> "Non functional for thr most of the time."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170799)

Romaric S.

Web designer

> "The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066)

Alekhya H.

Clinical investigator

> "The survey building tool is good ,but it has some bugs and need developers assistance."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4615496)

Ganapathi N.

Product developer

> "The form can be build from the blank scratch and can use different themes so that customers can give their..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631931)

Halimatun Z.

IT Manager

> "I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824)

CP

Chandrakeerthan P.

student

> "The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4564605)

Mayerly G.

bachelor

> "I also noticed that the integration with other analysis tools is not as easy as I would have liked."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510)

MR

Melinda R.

Managing Director

> "It makes handling business surveys easy including easy building of forms"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049)

DC

Dianne C.

PRESIDENT

> "We received no alert to our card to be billed so we could call to cancel."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327)

Romaric S.

Web designer

> "With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066)

CG

Chaitanya G.

Associate software test engineer

> "The prices are high."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4624187)

MR

Melinda R.

Managing Director

> "It ,makes engagements and feedback collection easy"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6061049)

Ganisetti U.

Student

> "The overall experience is Not bed."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4631567)

Joël T.

Senior Frontent Developer

> "It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4829422)

Godfrey C.

Technical Quality Manager

> "It is harder to customize using survey forms"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440)

Romaric S.

Web designer

> "Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4287066)

DC

Dianne C.

PRESIDENT

> "This means they hacked us in an effort to refuse a refund."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327)

JLD

J'La D.

Community Outreach

> "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6170711)

Godfrey C.

Technical Quality Manager

> "It is tough to deal with drag and drop question boxes."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2952440)

MA

Mohammad A.

Software developer

> "Using the skip questions tool is great as well for email surveys where there is more coverage to more users."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4668766)

DC

Dianne C.

PRESIDENT

> "We received no benefit from it. After our tech support removed their code, I was alerted yesterday"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3258327)

SD

Shravya D.

Consultant

> "Good, but can definitely be more customized to requirements"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401)

VR

Verified Reviewer

Owner

> "The customer service is not very good. When you do get someone on line to help you- they tend to answer a..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704)

SD

Shravya D.

Consultant

> "Platform is intuitively designed and many good features."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6206401)

VR

Verified Reviewer

Owner

> "I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#GetApp___2444704)

Halimatun Z.

IT Manager

> "Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___3203824)

Carolina F.

Merchant Success Analyst

> "We had some difficulties when sharing the survey with customers and team members in China."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2587877)

MaR

Matías R.

Data Engineer

> "Is an easy tool to implement NPS in for our customers."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6174560)

Adithya S.

Founder

> "They are just a ping away in case something doesn't seem to work for you."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2300995)

Mayerly G.

bachelor

> "What I like the most about this platform is its conversational approach instead of having customers fill out a..."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___4844510)

VR

Verified Reviewer

Owner

> "Even asked them for finding a solution - but they didn't want to."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2360115)

PM

Paulina M.

Owner

> "Great costumer satisfaction indicator, excellent for new client inquiries"

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___6201069)

JD

Jessica D.

founder

> "Customer service is an absolute joke."

[See full review](https://www.capterra.com/p/168823/SurveySparrow/#Capterra___2746485)

[View Reviews](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

## User interface

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)

4.48 (208)

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

4.42 (122)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Pollfish

27/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/132525/Pollfish/#features)

SurveySparrow

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/168823/SurveySparrow/#features)

### Recognition

Pollfish is recognized as a top-rated tool in 4 Capterra Shortlist reports

SurveySparrow is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Pollfish

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveySparrow

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pollfish

-   By Pollfish
-   Located in United States
-   Founded in 2013

SurveySparrow

-   By SurveySparrow
-   Located in United States
-   Founded in 2017

## Popular Comparisons

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vs

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vs

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[View full comparison](https://www.capterra.com/compare/153140-168823/Connecteam-vs-SurveySparrow)

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[View full comparison](https://www.capterra.com/compare/137289-168823/Typeform-vs-SurveySparrow)

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

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Contact vendor for pricing

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4.3

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[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

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4.3

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4.3

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[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

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Features

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4.5

Ease of Use

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