# Compare Pollfish vs SurveyHero 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pollfish and SurveyHero based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132525-191055/Pollfish-vs-SurveyHero

---

# Pollfish vs SurveyHero Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PollfishSurveyHero2/4 selected

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

[## Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

Starting Price

$95.00one time

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [208 reviews](#user-reviews)

Positive

187

Neutral

17

Negative

4

[## SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

BL

Based on [206 reviews](#user-reviews)

Positive

204

Neutral

2

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Constant Contact

4.3 (2,911)

* * *

Starting Price

$12.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### SurveyLegend

4.6 (963)

* * *

Starting Price

$19.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Connecteam

4.6 (5,044)

* * *

Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Typeform

4.7 (944)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 8,721 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.6

Survey Builder

4.6

Data Security

NA

Anonymous Feedback

NA

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.6

Data Security

NA

Anonymous Feedback

NA

User satisfaction

User satisfaction

4.5

User reviews[208](https://www.capterra.com/p/132525/Pollfish/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.7

User reviews[206](https://www.capterra.com/p/191055/SurveyHero/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$95Usage Based, One Time

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Pollfish works with brands and their partner agencies cross all categories.

Best for

HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base.

## User reviews

Pros & cons

FM

Farhan M.

Computer System Technology

> "It help us provides a strong platform for conducting surveys with access to a wide range of respondents..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6339800)

MA

Melissa A.

Administrator

> "The questions seem created for a particular demographic which doesn't allow anyone to keep using."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

JB

Janelle B.

Customer Relations Manager

> "The drag and drop builder is great itself, but the template library also has anything we every need, so..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

CP

Chandrakeerthan P.

student

> "The application is limited to web version and in android version it is unresponsive sometimes."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

PG

Prashanth G.

Product Manager

> "With Pollfish, I can collate the data & check for the areas of improvements on the platform."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

Bandaru S.

Student

> "Some of the surveys are not accepted due to fault statements"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

PG

Prashanth G.

Product Manager

> "It's customisable templates make the job easy by launching the survey in a quick time.3."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

KW

Kaycee W.

Sign maker

> "The surveys not loading or not working and disconnecting"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4171409)

JB

Janelle B.

Customer Relations Manager

> "We're very happy with Pollfish for our customer polls."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

TM

Tiffany M.

Freelancer

> "sometimes it will kick out users, surveys fill quickly"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3472355)

PG

Prashanth G.

Product Manager

> "The interface is really simple & highly intuitive for the first time users.2."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

EP

Erika P.

Digital Strategist

> "Logic gets messy if you want to make edits after you add it, and sometimes the open ended responses seem..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360884)

Bri S.

Owner

> "I like that their surveys are interesting, and sometimes quite hilarious."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6156104)

AG

Arie G.

Founder

> "I tried out a B2B study, and found that the survey responses do not appear valid for true small business..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365981)

CH

Chandra H.

UX Designer

> "By using a variety of survey type questions on various social media platforms and with email, we have..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

MW

Mike W.

Research Director

> "Also reliance on Google Translate for moderators leads to frustrations sometimes when trying to get a..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3252350)

DC

Don C.

President

> "Easy to build questionnaire targeting your audience fast and inexpensively with live feedback in minutes..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4678311)

BB

Brandon B.

Consultant

> "I don't like how you have to stop a survey in order to engage the quality filter."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369836)

AC

Asaf C.

Researcher

> "The website allowed me to survey only 100 people, for an okay price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4682637)

SE

Samir E.

VP Business

> "some difficulties inserting media, redo actions is not easy, sometimes have to start from scratch."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377886)

MS

Mohammad S.

Student Grader

> "I used this software a lot when taking surveys and it greatly helped me earn lots of money!"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4442357)

TW

Teeira W.

Na

> "I don’t like that sometimes it disqualifies you when you spent so much time answering quedtions"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

DW

Dustin W.

Partner Delivery Manager

> "I love the ability to quickly gather information from my team."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4615551)

SI

Sergey I.

CTO

> "Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

MA

Melissa A.

Administrator

> "Interesting, easy to use and very efffective"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

DP

Dimitris P.

Business Development Director

> "Reports for market research could not be customized"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3356017)

JB

Janelle B.

Customer Relations Manager

> "Pollfish is probably the single easiest software I've ever used."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

LB

Lisa B.

Senior Moderator

> "As well, it can be very difficult to recruit nuanced populations."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

AG

Ashley G.

Small business owner

> "Pollfish jas made it so easy to create a survey and get results quickly and smoothly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4298910)

ED

Eray D.

Company Co-Founder

> "It is not easy to use the app."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

CL

Carmen L.

Researcher

> "I appreciated the cues to tell me whether I would need a larger sample size, and the instant price..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

VR

Verified Reviewer

Warehouse Manager

> "customer service take little a while to justify the real time issues."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3373232)

HO

Hannington O.

IT Support Engineer

> "I like the way you can customize your survey questions and design the templates to suit your needs"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357546)

MC

Marcus C.

DNR

> "I feel like there is not features that are missing think most of them or covered in the software"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360970)

ED

Eray D.

Company Co-Founder

> "Its functionality is superb and the variety of surveys is amazing"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

CH

Chandra H.

UX Designer

> "I felt overwhelmed but the number of features with a lack of proper education on how to use them."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

SW

Samantha W.

Project Manager/Technical Writer

> "I love that you can easily design surveys and make them short but comprehensive to encourage users to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377117)

NA

Nidhal A.

Researcher

> "Some features cant be used without premium account"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363089)

AS

Akash S.

Senior Engineer Quality Control

> "It has easy to use interface and can be used worldwide with full customization and includes data..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378653)

PS

Priyankar S.

Physical Design Engineer

> "Not sure if this was the specific advisor or the fact the process is broken, but that part was a little..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3389580)

LD

Leona D.

Student

> "It is also very aesthetically appealing to make and complete surveys on."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4000968)

LB

Lisa B.

Senior Moderator

> "The nuance of reporting is highly limited."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

TA

Tom A.

UX Researcher

> "Overall, Pollfish is helping us get important market insight and allows us to get customer insight on..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378257)

YB

Yulia B.

Sr Manager

> "This is not software problem but I think many people- respondents- do not take taking survey seriously."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357210)

CP

Chandrakeerthan P.

student

> "Pollfish has a good beginner friendly user interface."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

KB

Kyle B.

Owner

> "Vague source of survey takers made us a bit uneasy."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369062)

Bandaru S.

Student

> "Pollfish is a best platform for surveys it is easy to use."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

YV

Yas V.

Consultant

> "Response panels were too expensive."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3366055)

Deana C.

Freelance Writer

> "I like pollfish because the software is useful for doing surveys, answering questions, and doing other..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369407)

FA

Faizan A.

Student

> "Sometimes surveys could become expensive"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3380663)

JJ

Janko J.

CEO

> "I liked the simplicity of Poolfish, it helped me a lot gather insights that I needed to conduct my..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376677)

CL

Carmen L.

Researcher

> "Since this was so fast, I wasn't sure about the quality of the data."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

LS

Lauren S.

PR Supervisor

> "The software is intuitive and very customizable. If something won't work, the reps make sure they can..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3362533)

SI

Sergey I.

CTO

> "Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

ClcM

Claudine lizz capawa M.

freelancer

> "I like the presentations of videos and sounds for the products and services to be surveyed."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3383705)

Misty B.

Bartender

> "The least I like about this software is that the pay for some of surveys is really ridiculous..Need to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2589401)

VR

Verified Reviewer

Survey Taker

> "The questions are simple and they have the qualification questions set up nicely, better than most..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2932865)

VR

Verified Reviewer

Administrative Assistant

> "Some gif not liked animation may be better"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376838)

VR

Verified Reviewer

School Counselor

> "Pollfish provides simple, easy to read results"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4147557)

ML

Martin L.

Marketing Manager N-Am

> "It's a chore to analyse them now."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3242772)

MK

Melody K.

Director of Research

> "Good for supplementing sample sizes for hard-to-find groups of people."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350360)

Stella I.

Manager

> "The price level is not for the light hearted."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3368070)

KS

Kimberly S.

Driver

> "It helps me target my audience with my products on a higher level"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365507)

SG

Sylvia G.

Marketing Specialist

> "I'm not bought into the results of the survey."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3244071)

NG

Neleh G.

Homemaker

> "I love how easy the surveys are that Pollfish has."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4444553)

VR

Verified Reviewer

RA

> "After observing this embarrassingly low level of responses as they were coming in, I immediately asked..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2352554)

Kristen M.

Vice President

> "This product is very easy to use especially when you're trying to get opinions about your products or..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3364578)

SH

Sohaib H.

Senior sales executive

> "Time consuming"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370007)

KM

Kristina M.

Digital Marketing & Startup Consultant

> "The targeting parameters are quite robust and are often the same as or better than competitors."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3367899)

VR

Verified Reviewer

Founder

> "Some very minor issues in extracting reports."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2639624)

Andrea G.

CMO & Co-founder

> "I'm able to collect a lot of responses in a short period of time at an honest price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3354340)

AZ

Alex Z.

Director

> "It gets very expensive when you add a few criteria."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2660440)

TW

Teeira W.

Na

> "I love it allows you to do surveys for money"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

VC

Vivian C.

Senior Marketing Manager

> "I think it logs out too quickly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2661376)

[View Reviews](https://www.capterra.com/p/132525/Pollfish/reviews/)

VR

Verified Reviewer

Student

> "The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128)

Divyam B.

Student

> "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075)

BR

Brooke R.

Director

> "SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7110432)

VR

Verified Reviewer

Student

> "The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128)

AQ

Alissa Q.

\-

> "The app has helped me efficiently design surveys for academic research and collect responses seamlessly."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197)

RD

Rhonda D.

Staff Technician MFG Engineering

> "The graphs generated for my data had odd labels for x and y axis with no way to change them."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7096384)

SB

Sercan B.

ka

> "The ability to upload images directly into questions is extremely useful, especially for academic projects where..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308)

NG

Nicole G.

Trainee

> "It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7030728)

AQ

Alissa Q.

\-

> "The interface is clean, intuitive, and allows me to create professional surveys quickly."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197)

AV

Aku V.

Associate professor

> "Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234)

Divyam B.

Student

> "It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075)

CS

Chloe S.

Student Radiographer

> "SurveyHero has limited customization options for free users, which can restrict design flexibility."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6590442)

VR

Verified Reviewer

Masters Computer Science

> "The free student access is precious for academic research purposes, and the platform's reliability in handling detailed..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587899)

RG

Raquel G.

Student

> "So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6266268)

AC

Arbi C.

Student

> "It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587763)

NC

Nicholas C.

Assistant Coach

> "The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6511902)

SB

Sercan B.

ka

> "The fact that it is free for students is also a huge advantage, since it supports research and education without extra..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308)

KK

Kristi K.

Deputy Principal

> "I am now unable to collect data on closed surveys without paying $35 a month."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6276981)

VR

Verified Reviewer

RA

> "Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129)

JM

James M.

Head of Talent and Development

> "Expiration of surveys on basic plan, unable to get previous results, etc"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6671829)

VR

Verified Reviewer

Student

> "This allows me to focus on crafting the right questions rather than fighting with the software."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128)

AM

Alex M.

Manufacturing Engineer

> "There is no way to export the data with the basic version."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6445965)

TP

Tara P.

CTAE Director

> "I was able to use the free version to accommodate my needs for a regional meeting survey."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7093957)

NR

Nicole R.

Admin Service Manager

> "You can't review responses with the basic account after 30 days."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6549348)

NH

Niklas H.

digital konceptdeveloper

> "you have a lot of options for survey implementations that can make the survey really good."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7054358)

FD

Frederico D.

Master's Student

> "Freemium is too limited (10 questions amount to nothing, honestly)"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6566835)

AT

Asil T.

Student

> "User friendly and easy to use and I can create surveys with my student account for absolutely free which is very..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7039615)

MW

Mary W.

Student

> "did not recognize student account directly"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6765318)

JO

Jefney O.

Researcher

> "I like how I can customize what kind of surveys I ask and it allows me to gather data in different methods"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224)

IP

Isaac P.

Student

> "Need to pay for it in some use cases which can be inconvenient."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6565225)

VR

Verified Reviewer

RA

> "Clear layout, easy multilingual setup, and smooth response collection made the tool stand out."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129)

MM

Michelle M.

office tech

> "the only thing i do not like about it is the free trial that it limits you on a lot of things"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6367095)

AV

Aku V.

Associate professor

> "It provides a straightforward but powerful enough platform for conducting online surveys for research purposes."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234)

SG

Sierra G.

Student

> "so I do not have anything that I like least about the service."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896)

CO

Chibuzo O.

Student

> "This feature is invaluable for my PhD dissertation in which I have to collect survey data from respondents in two..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6634528)

KH

Kayla H.

Student

> "sometimes in survey hero it lags out on survey hero."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6539801)

KK

Kenza K.

Epidemiology Research student

> "I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290)

MW

Maxime W.

PhD Candidate, entrepreneur

> "The website and the app isn't translated."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6661188)

SR

Samantha R.

Student

> "There are a lot of different options for question/ answer development and endless ways to make this survey custom to what..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6544355)

HM

Hannah M.

Student

> "The price for the subscription is a little high in my opinion."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6351955)

LG

Lucus G.

Student

> "The ease-of-access and the ability to create surveys that meet the needs of the research that I am completing."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6813106)

JO

Jefney O.

Researcher

> "I don't know how long a survey can last."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224)

YL

Yizi L.

Tutor

> "Very clear and structural, good interface design and easy to use, professional, no need to provide detailed register..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7080649)

ZT

Zoe T.

Student

> "good, although exporting is annoying because you have to pay"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6577589)

RU

Rachelle U.

Student

> "I do like that it has a free version for students."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7068116)

AA

Ashton A.

Student

> "Cost money which is a pain in the butt for real"

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6531796)

LR

Lea R.

PhD Student

> "I just started using it but I like that they offer a free student plan."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7056843)

YZ

Yujing Z.

Ph.D.Graduate Student

> "Especially once the survey has been sent but it takes a while to get responses, yet we continued being charged."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6172576)

JC

Jennifer C.

Makeup Artist

> "It simplifies the process for both creators and respondents, making it ideal for quick feedback or detailed research."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6607410)

MP

Molly P.

Student

> "I just applied and I have not used it yet."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6646066)

SG

Sierra G.

Student

> "Sign up was quick and I was able to create a survey with ease."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896)

MB

Mika B.

Project Manager

> "Also there are not much admin features and managing the whole platform is very difficult."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993)

KK

Kenza K.

Epidemiology Research student

> "What I liked most about SurveyHero is its user-friendly interface, which makes creating and distributing surveys..."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290)

MS

Mohammed S.

Field Manager

> "Their pricing model is not the greatest."

[See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___2967278)

[View Reviews](https://www.capterra.com/p/191055/SurveyHero/reviews/)

## User interface

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)

4.48 (208)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)

4.68 (206)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Pollfish

Top features

27/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/132525/Pollfish/#features)

SurveyHero

13/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/191055/SurveyHero/#features)

### Recognition

No recognitions have been awarded to Pollfish

No recognitions have been awarded to SurveyHero

### Deployment & support

Pollfish

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyHero

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pollfish

-   By Pollfish
-   Located in United States
-   Founded in 2013

SurveyHero

-   By SurveyHero
-   Located in Switzerland
-   Founded in 2016

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