# Compare Pollfish vs SurveyMonkey 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pollfish and SurveyMonkey based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132525-253516/Pollfish-vs-SurveyMonkey

---

# Pollfish vs SurveyMonkey Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PollfishSurveyMonkey2/4 selected

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,451)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[## Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

Starting Price

$95.00one time

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [208 reviews](#user-reviews)

Positive

187

Neutral

17

Negative

4

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,451)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [10,451 reviews](#user-reviews)

Positive

9,814

Neutral

497

Negative

140

## Not a match? Find software alternatives tailored to your priorities.

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### Alchemer

4.5 (319)

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of reviewers  
rated it above 4 stars

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### Zoho Survey

4.6 (450)

* * *

Starting Price

$35.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### SurveyLegend

4.6 (964)

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Starting Price

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User rating

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of reviewers  
rated it above 4 stars

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,038 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

NA

Data Security

NA

84%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.6

Survey Builder

4.6

Anonymous Feedback

4.7

Data Security

4.6

User satisfaction

User satisfaction

4.5

User reviews[208](https://www.capterra.com/p/132525/Pollfish/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.6

User reviews[10,451](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$95Usage Based, One Time

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Pollfish works with brands and their partner agencies cross all categories.

Best for

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## User reviews

Pros & cons

FM

Farhan M.

Computer System Technology

> "It help us provides a strong platform for conducting surveys with access to a wide range of respondents..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6339800)

MA

Melissa A.

Administrator

> "The questions seem created for a particular demographic which doesn't allow anyone to keep using."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

JB

Janelle B.

Customer Relations Manager

> "The drag and drop builder is great itself, but the template library also has anything we every need, so..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

CP

Chandrakeerthan P.

student

> "The application is limited to web version and in android version it is unresponsive sometimes."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

PG

Prashanth G.

Product Manager

> "With Pollfish, I can collate the data & check for the areas of improvements on the platform."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

Bandaru S.

Student

> "Some of the surveys are not accepted due to fault statements"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

PG

Prashanth G.

Product Manager

> "It's customisable templates make the job easy by launching the survey in a quick time.3."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

KW

Kaycee W.

Sign maker

> "The surveys not loading or not working and disconnecting"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4171409)

JB

Janelle B.

Customer Relations Manager

> "We're very happy with Pollfish for our customer polls."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

EP

Erika P.

Digital Strategist

> "Logic gets messy if you want to make edits after you add it, and sometimes the open ended responses seem..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360884)

PG

Prashanth G.

Product Manager

> "The interface is really simple & highly intuitive for the first time users.2."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812)

AG

Arie G.

Founder

> "I tried out a B2B study, and found that the survey responses do not appear valid for true small business..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365981)

Bri S.

Owner

> "I like that their surveys are interesting, and sometimes quite hilarious."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6156104)

MW

Mike W.

Research Director

> "Also reliance on Google Translate for moderators leads to frustrations sometimes when trying to get a..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3252350)

CH

Chandra H.

UX Designer

> "By using a variety of survey type questions on various social media platforms and with email, we have..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

BB

Brandon B.

Consultant

> "I don't like how you have to stop a survey in order to engage the quality filter."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369836)

DC

Don C.

President

> "Easy to build questionnaire targeting your audience fast and inexpensively with live feedback in minutes..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4678311)

SE

Samir E.

VP Business

> "some difficulties inserting media, redo actions is not easy, sometimes have to start from scratch."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377886)

AC

Asaf C.

Researcher

> "The website allowed me to survey only 100 people, for an okay price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4682637)

TW

Teeira W.

Na

> "I don’t like that sometimes it disqualifies you when you spent so much time answering quedtions"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

MS

Mohammad S.

Student Grader

> "I used this software a lot when taking surveys and it greatly helped me earn lots of money!"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4442357)

SI

Sergey I.

CTO

> "Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

DW

Dustin W.

Partner Delivery Manager

> "I love the ability to quickly gather information from my team."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4615551)

DP

Dimitris P.

Business Development Director

> "Reports for market research could not be customized"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3356017)

MA

Melissa A.

Administrator

> "Interesting, easy to use and very efffective"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224)

LB

Lisa B.

Senior Moderator

> "As well, it can be very difficult to recruit nuanced populations."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

JB

Janelle B.

Customer Relations Manager

> "Pollfish is probably the single easiest software I've ever used."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811)

ED

Eray D.

Company Co-Founder

> "It is not easy to use the app."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

AG

Ashley G.

Small business owner

> "Pollfish jas made it so easy to create a survey and get results quickly and smoothly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4298910)

VR

Verified Reviewer

Warehouse Manager

> "customer service take little a while to justify the real time issues."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3373232)

CL

Carmen L.

Researcher

> "I appreciated the cues to tell me whether I would need a larger sample size, and the instant price..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

TM

Tiffany M.

Freelancer

> "sometimes it will kick out users, surveys fill quickly"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3472355)

HO

Hannington O.

IT Support Engineer

> "I like the way you can customize your survey questions and design the templates to suit your needs"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357546)

MC

Marcus C.

DNR

> "I feel like there is not features that are missing think most of them or covered in the software"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360970)

ED

Eray D.

Company Co-Founder

> "Its functionality is superb and the variety of surveys is amazing"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011)

CH

Chandra H.

UX Designer

> "I felt overwhelmed but the number of features with a lack of proper education on how to use them."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355)

SW

Samantha W.

Project Manager/Technical Writer

> "I love that you can easily design surveys and make them short but comprehensive to encourage users to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377117)

NA

Nidhal A.

Researcher

> "Some features cant be used without premium account"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363089)

AS

Akash S.

Senior Engineer Quality Control

> "It has easy to use interface and can be used worldwide with full customization and includes data..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378653)

PS

Priyankar S.

Physical Design Engineer

> "Not sure if this was the specific advisor or the fact the process is broken, but that part was a little..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3389580)

LD

Leona D.

Student

> "It is also very aesthetically appealing to make and complete surveys on."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4000968)

LB

Lisa B.

Senior Moderator

> "The nuance of reporting is highly limited."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963)

TA

Tom A.

UX Researcher

> "Overall, Pollfish is helping us get important market insight and allows us to get customer insight on..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378257)

YB

Yulia B.

Sr Manager

> "This is not software problem but I think many people- respondents- do not take taking survey seriously."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357210)

CP

Chandrakeerthan P.

student

> "Pollfish has a good beginner friendly user interface."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619)

KB

Kyle B.

Owner

> "Vague source of survey takers made us a bit uneasy."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369062)

Bandaru S.

Student

> "Pollfish is a best platform for surveys it is easy to use."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518)

YV

Yas V.

Consultant

> "Response panels were too expensive."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3366055)

Deana C.

Freelance Writer

> "I like pollfish because the software is useful for doing surveys, answering questions, and doing other..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369407)

FA

Faizan A.

Student

> "Sometimes surveys could become expensive"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3380663)

JJ

Janko J.

CEO

> "I liked the simplicity of Poolfish, it helped me a lot gather insights that I needed to conduct my..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376677)

CL

Carmen L.

Researcher

> "Since this was so fast, I wasn't sure about the quality of the data."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993)

LS

Lauren S.

PR Supervisor

> "The software is intuitive and very customizable. If something won't work, the reps make sure they can..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3362533)

SI

Sergey I.

CTO

> "Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172)

ClcM

Claudine lizz capawa M.

freelancer

> "I like the presentations of videos and sounds for the products and services to be surveyed."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3383705)

Misty B.

Bartender

> "The least I like about this software is that the pay for some of surveys is really ridiculous..Need to..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2589401)

VR

Verified Reviewer

Survey Taker

> "The questions are simple and they have the qualification questions set up nicely, better than most..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2932865)

VR

Verified Reviewer

Administrative Assistant

> "Some gif not liked animation may be better"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376838)

VR

Verified Reviewer

School Counselor

> "Pollfish provides simple, easy to read results"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4147557)

ML

Martin L.

Marketing Manager N-Am

> "It's a chore to analyse them now."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3242772)

MK

Melody K.

Director of Research

> "Good for supplementing sample sizes for hard-to-find groups of people."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350360)

Stella I.

Manager

> "The price level is not for the light hearted."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3368070)

KS

Kimberly S.

Driver

> "It helps me target my audience with my products on a higher level"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365507)

SG

Sylvia G.

Marketing Specialist

> "I'm not bought into the results of the survey."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3244071)

NG

Neleh G.

Homemaker

> "I love how easy the surveys are that Pollfish has."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4444553)

VR

Verified Reviewer

RA

> "After observing this embarrassingly low level of responses as they were coming in, I immediately asked..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2352554)

Kristen M.

Vice President

> "This product is very easy to use especially when you're trying to get opinions about your products or..."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3364578)

SH

Sohaib H.

Senior sales executive

> "Time consuming"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370007)

KM

Kristina M.

Digital Marketing & Startup Consultant

> "The targeting parameters are quite robust and are often the same as or better than competitors."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3367899)

VR

Verified Reviewer

Founder

> "Some very minor issues in extracting reports."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2639624)

Andrea G.

CMO & Co-founder

> "I'm able to collect a lot of responses in a short period of time at an honest price."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3354340)

AZ

Alex Z.

Director

> "It gets very expensive when you add a few criteria."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2660440)

TW

Teeira W.

Na

> "I love it allows you to do surveys for money"

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909)

VC

Vivian C.

Senior Marketing Manager

> "I think it logs out too quickly."

[See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2661376)

[View Reviews](https://www.capterra.com/p/132525/Pollfish/reviews/)

DM

DeAnna M.

Managing Director

> "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584)

Dre' H.

Senior Educator Support Specialist

> "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

SL

Shannon L.

Executive Assistant

> "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

DK

Dawn K.

Director of Human Relations

> "The customization is a bit limited in terms of fonts, etc but that's not very important to me."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

IL

Ilaria L.

Assistant Reservations Manager

> "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

Meshv P.

Salesforce Developer

> "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

KC

Kenneth C.

Vice President

> "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

JF

Jennifer F.

Marketing Lead

> "Unable to embed surveys directly into an email, it always redirects people to their website."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

NW

Nolan W.

Head of Sales

> "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations...."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822)

Amanda C.

Young Professionals Chairperson

> "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

SC

Sean C.

Marketer

> "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151)

BK

Blerta K.

Language Instructor

> "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830)

KC

Kenneth C.

Vice President

> "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

RC

Ruby C.

MARKETER

> "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

CB

Chelsea B.

Preop PACU RN

> "There is no go back button on response pages which can be bad if I want to change an answer."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "The platform also gives you solid options for customization, reporting, and data export."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

CB

Chelsea B.

Preop PACU RN

> "It always makes you attempt to sign in after using and creating an account which is not something I want to do."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

VR

Verified Reviewer

HR Manager

> "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617)

MM

Mari M.

Comms Manager

> "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

YD

Yanatha D.

Consultant

> "For the value for money, customer support, ease of use, review feedback, sample survey design, team and employee engagement and survey creation..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046085)

RC

Ruby C.

MARKETER

> "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

SL

Shannon L.

Executive Assistant

> "I appreciate that I can copy and update previous surveys that I made, so that I don't have to start from scratch every time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

YL

Yi L.

Compositor

> "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750)

Meshv P.

Salesforce Developer

> "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244)

JB

Jenna B.

Asst Manager

> "On the basic or standard plan, you're limited in options, and it's a bit pricey as well."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7141895)

LL

Lois L.

Office Manager

> "I've worked with it to gather information and opinons and, frankly, it helped me find the questions that I needed to ask to get the information I needed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7074332)

Carlie R.

Owner

> "They're a few bugs in glitches on the site."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172)

VR

Verified Reviewer

Software developer

> "Also drag-and-drop interface made adding questions to feel natural and pre built in templates saved me a ton of time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

KC

Kaitlyn C.

HR Director

> "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262)

KC

Kenneth C.

Vice President

> "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

SR

Samuel R.

Program Director

> "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

VR

Verified Reviewer

Software developer

> "The drag-and-drop builder, pre made templates, and logical questions flows made the whole process feel intuitive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472)

Sam C.

Talent Partner

> "Interface can feel dated and slightly clunky"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868)

CP

Christina P.

Certified Nursing assistant

> "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338)

PD

Pat D.

Sr. Director

> "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437)

DS

Dominic S.

operational manager

> "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165)

CP

Carrie P.

Counselor

> "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762)

Cassandra J.

Electric engineer

> "What I like most about survey monkey is that ist great to create different types of surveys for all occasions"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7052981)

KM

Kyle M.

Roadside Network Administrator

> "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867)

Gene B.

Principal Consultant

> "We have members whose native language is Spanish so it helps being able to create a multi-lingual survey. "

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066407)

RD

Ruth D.

Designer

> "I think there should be a better design or configuration as I often get stuck."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319)

CC

Chitranzan C.

Insurance Advisor

> "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

VR

Verified Reviewer

Admin

> "Complex surveys are going to cost a little more."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249)

WB

Will B.

Short Course Manager

> "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

VR

Verified Reviewer

Research Student

> "Paid subscriptions are a bit expensive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309)

JF

Jennifer F.

Marketing Lead

> "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

ML

Malachi L.

Director of African Leadership Programs

> "Export options are a little lacking in the free version."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192)

TZ

Tiffani Z.

Operations Manager

> "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608)

ML

Ming L.

Chief scientific officer

> "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715)

JM

Jaime M.

Regional Sales Manager

> "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819)

DB

Damon B.

Founder

> "A bit too basic for more advanced customers communication."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6812285)

SV

Shameek V.

Director

> "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

IN

Inamari N.

Marketing Executive

> "Free plan is limited, and advanced features can be pricey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232)

DK

Dawn K.

Director of Human Relations

> "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

AB

Ali B.

phd student

> "based on my feedback, some criticisms of SurveyMonkey include a bit sense of limited customization options for survey design and a higher price point..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4839263)

KC

Kenneth C.

Vice President

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

Priya B.

Advisor

> "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490)

DY

David Y.

Associate Director of Performance

> "The user interface is fairly easy to navigate with very little instruction or guidance, with results submitted directly to a nominated email address..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044037)

Gavin L.

Account manager

> "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595)

WB

Will B.

Short Course Manager

> "SurveyMonkey is a superb tool for collecting employee feeling, and feedback."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

Precious A.

Strategy and Integration Analyst.

> "While SurveyMonkey does provide strong analytics capabilities, its reporting and analysis feature falls short when compared to specialized data analytics..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4828411)

AB

Ailton B.

Student

> "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219)

BL

Bill L.

Principal Head of Talent

> "It has limited free features and tends to have a lot of ads and makes it harder to use"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683)

MM

Mari M.

Comms Manager

> "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

GD

Grace D.

Advocate/Facilities Associate

> "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090)

GD

Gino D.

Sales Coordinator

> "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805)

FD

Francois D.

General manager

> "Customer support hides behind their policy, offering no flexibility to come to an arrangment."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658)

Loganne D.

Ultrasound Technologist

> "Great tool to get answers from employees about workflow and products and keep it unbiased and anonymous."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7072346)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "The free plan is pretty limited and it's tough that they limit responses"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654)

Dre' H.

Senior Educator Support Specialist

> "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

CK

Camie K.

Accounts payable and receivable

> "The paid for version is a little expensive."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6876130)

Harshul S.

Sr. Technical support engineer Network operations

> "The templates help a lot and most of the questions are already there, so I just drag things around and it works."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853)

AA

Aarash A.

CEO

> "Their policies feel unfair and misleading, and the customer service team did little to resolve the issue."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6525310)

SR

Samuel R.

Program Director

> "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

DM

David M.

Director, Human Resources

> "Reporting features are difficult to extract the correct information."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787586)

VR

Verified Reviewer

General Manager

> "Great way to collect data and feed back from clients, customers and employees."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7065913)

JJ

Janet J.

Student

> "I did not like that thought the survey was easy to create i could not use it eithout payong a 300$/yr subscription fee."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6772471)

[View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

## User interface

[Pollfish](https://www.capterra.com/p/132525/Pollfish/)

4.48 (208)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

4.57 (10,451)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Pollfish

27/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/132525/Pollfish/#features)

SurveyMonkey

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features)

### Recognition

Pollfish is recognized as a top-rated tool in 4 Capterra Shortlist reports

SurveyMonkey is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Pollfish

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyMonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pollfish

-   By Pollfish
-   Located in United States
-   Founded in 2013

SurveyMonkey

-   By Momentive
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.48 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/)

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[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,451)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

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Contact vendor for pricing

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[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,451)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

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Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,451)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$30/month

Price

$19/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,451)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

vs

[SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

$30/month

Price

£0

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey)