# Compare Pollfish vs SurveyMonkey 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pollfish and SurveyMonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132525-253516/Pollfish-vs-SurveyMonkey --- # Pollfish vs SurveyMonkey Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PollfishSurveyMonkey2/4 selected [Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) [## Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.5 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/) Starting Price $95.00one time Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [208 reviews](#user-reviews) Positive 187 Neutral 17 Negative 4 [## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $30.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [10,475 reviews](#user-reviews) Positive 9,838 Neutral 497 Negative 140 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Connecteam 4.6 (5,298) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Alchemer 4.5 (319) * * * Starting Price $55.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Zoho Survey 4.6 (453) * * * Starting Price $35.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Typeform 4.7 (971) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,368 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions 4.6 Survey Builder 4.6 Anonymous Feedback NA Data Security NA 84%Fit High performer Feature ratings Multiple Question Types 4.8 Customizable Questions 4.6 Survey Builder 4.6 Anonymous Feedback 4.7 Data Security 4.6 User satisfaction User satisfaction 4.5 User reviews[208](https://www.capterra.com/p/132525/Pollfish/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.3 Customer support 4.5 User satisfaction 4.6 User reviews[10,475](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $95Usage Based, One Time - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Pollfish works with brands and their partner agencies cross all categories. Best for SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations. ## User reviews Pros & cons FM Farhan M. Computer System Technology > "It help us provides a strong platform for conducting surveys with access to a wide range of..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6339800) MA Melissa A. Administrator > "The questions seem created for a particular demographic which doesn't allow anyone to keep using." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224) JB Janelle B. Customer Relations Manager > "The drag and drop builder is great itself, but the template library also has anything we every need, so..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811) CP Chandrakeerthan P. student > "The application is limited to web version and in android version it is unresponsive sometimes." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619) PG Prashanth G. Product Manager > "With Pollfish, I can collate the data & check for the areas of improvements on the platform." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812) Bandaru S. Student > "Some of the surveys are not accepted due to fault statements" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518) PG Prashanth G. Product Manager > "It's customisable templates make the job easy by launching the survey in a quick time.3." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812) KW Kaycee W. Sign maker > "The surveys not loading or not working and disconnecting" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4171409) JB Janelle B. Customer Relations Manager > "We're very happy with Pollfish for our customer polls." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811) EP Erika P. Digital Strategist > "Logic gets messy if you want to make edits after you add it, and sometimes the open ended responses..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360884) PG Prashanth G. Product Manager > "The interface is really simple & highly intuitive for the first time users.2." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___5059812) AG Arie G. Founder > "I tried out a B2B study, and found that the survey responses do not appear valid for true small..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365981) Bri S. Owner > "I like that their surveys are interesting, and sometimes quite hilarious." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6156104) MW Mike W. Research Director > "Also reliance on Google Translate for moderators leads to frustrations sometimes when trying to get a..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3252350) CH Chandra H. UX Designer > "By using a variety of survey type questions on various social media platforms and with email, we have..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355) BB Brandon B. Consultant > "I don't like how you have to stop a survey in order to engage the quality filter." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369836) DC Don C. President > "Easy to build questionnaire targeting your audience fast and inexpensively with live feedback in..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4678311) SE Samir E. VP Business > "some difficulties inserting media, redo actions is not easy, sometimes have to start from scratch." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377886) AC Asaf C. Researcher > "The website allowed me to survey only 100 people, for an okay price." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4682637) TW Teeira W. Na > "I don’t like that sometimes it disqualifies you when you spent so much time answering quedtions" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909) MS Mohammad S. Student Grader > "I used this software a lot when taking surveys and it greatly helped me earn lots of money!" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4442357) SI Sergey I. CTO > "Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172) DW Dustin W. Partner Delivery Manager > "I love the ability to quickly gather information from my team." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4615551) DP Dimitris P. Business Development Director > "Reports for market research could not be customized" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3356017) MA Melissa A. Administrator > "Interesting, easy to use and very efffective" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6029224) LB Lisa B. Senior Moderator > "As well, it can be very difficult to recruit nuanced populations." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963) JB Janelle B. Customer Relations Manager > "Pollfish is probably the single easiest software I've ever used." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___6099811) ED Eray D. Company Co-Founder > "It is not easy to use the app." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011) AG Ashley G. Small business owner > "Pollfish jas made it so easy to create a survey and get results quickly and smoothly." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4298910) VR Verified Reviewer Warehouse Manager > "customer service take little a while to justify the real time issues." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3373232) CL Carmen L. Researcher > "I appreciated the cues to tell me whether I would need a larger sample size, and the instant price..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993) TM Tiffany M. Freelancer > "sometimes it will kick out users, surveys fill quickly" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3472355) HO Hannington O. IT Support Engineer > "I like the way you can customize your survey questions and design the templates to suit your needs" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357546) MC Marcus C. DNR > "I feel like there is not features that are missing think most of them or covered in the software" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3360970) ED Eray D. Company Co-Founder > "Its functionality is superb and the variety of surveys is amazing" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4146011) CH Chandra H. UX Designer > "I felt overwhelmed but the number of features with a lack of proper education on how to use them." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370355) SW Samantha W. Project Manager/Technical Writer > "I love that you can easily design surveys and make them short but comprehensive to encourage users to..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3377117) NA Nidhal A. Researcher > "Some features cant be used without premium account" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363089) AS Akash S. Senior Engineer Quality Control > "It has easy to use interface and can be used worldwide with full customization and includes data..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378653) PS Priyankar S. Physical Design Engineer > "Not sure if this was the specific advisor or the fact the process is broken, but that part was a little..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3389580) LD Leona D. Student > "It is also very aesthetically appealing to make and complete surveys on." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4000968) LB Lisa B. Senior Moderator > "The nuance of reporting is highly limited." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3387963) TA Tom A. UX Researcher > "Overall, Pollfish is helping us get important market insight and allows us to get customer insight on..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3378257) YB Yulia B. Sr Manager > "This is not software problem but I think many people- respondents- do not take taking survey seriously." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3357210) CP Chandrakeerthan P. student > "Pollfish has a good beginner friendly user interface." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4564619) KB Kyle B. Owner > "Vague source of survey takers made us a bit uneasy." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369062) Bandaru S. Student > "Pollfish is a best platform for surveys it is easy to use." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4548518) YV Yas V. Consultant > "Response panels were too expensive." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3366055) Deana C. Freelance Writer > "I like pollfish because the software is useful for doing surveys, answering questions, and doing other..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3369407) FA Faizan A. Student > "Sometimes surveys could become expensive" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3380663) JJ Janko J. CEO > "I liked the simplicity of Poolfish, it helped me a lot gather insights that I needed to conduct my..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376677) CL Carmen L. Researcher > "Since this was so fast, I wasn't sure about the quality of the data." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3243993) LS Lauren S. PR Supervisor > "The software is intuitive and very customizable. If something won't work, the reps make sure they can..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3362533) SI Sergey I. CTO > "Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2732172) ClcM Claudine lizz capawa M. freelancer > "I like the presentations of videos and sounds for the products and services to be surveyed." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3383705) Misty B. Bartender > "The least I like about this software is that the pay for some of surveys is really ridiculous..Need to..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2589401) VR Verified Reviewer School Counselor > "Pollfish provides simple, easy to read results" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4147557) VR Verified Reviewer Administrative Assistant > "Some gif not liked animation may be better" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3376838) MK Melody K. Director of Research > "Good for supplementing sample sizes for hard-to-find groups of people." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350360) ML Martin L. Marketing Manager N-Am > "It's a chore to analyse them now." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3242772) KS Kimberly S. Driver > "It helps me target my audience with my products on a higher level" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3365507) Stella I. Manager > "The price level is not for the light hearted." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3368070) NG Neleh G. Homemaker > "I love how easy the surveys are that Pollfish has." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___4444553) SG Sylvia G. Marketing Specialist > "I'm not bought into the results of the survey." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3244071) Kristen M. Vice President > "This product is very easy to use especially when you're trying to get opinions about your products or..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3364578) VR Verified Reviewer RA > "After observing this embarrassingly low level of responses as they were coming in, I immediately asked..." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2352554) KM Kristina M. Digital Marketing & Startup Consultant > "The targeting parameters are quite robust and are often the same as or better than competitors." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3367899) SH Sohaib H. Senior sales executive > "Time consuming" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3370007) Andrea G. CMO & Co-founder > "I'm able to collect a lot of responses in a short period of time at an honest price." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3354340) VR Verified Reviewer Founder > "Some very minor issues in extracting reports." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2639624) TW Teeira W. Na > "I love it allows you to do surveys for money" [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3363909) AZ Alex Z. Director > "It gets very expensive when you add a few criteria." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2660440) MS Miguel S. sales development > "I like the possibility to select an audience and run a survey." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___3350381) VC Vivian C. Senior Marketing Manager > "I think it logs out too quickly." [See full review](https://www.capterra.com/p/132525/Pollfish/#Capterra___2661376) [View Reviews](https://www.capterra.com/p/132525/Pollfish/reviews/) IL Ilaria L. Assistant Reservations Manager > "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be charged a..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850) VR Verified Reviewer Founder > "As an owner watching every line item, I felt the cost constantly, and the way useful features are parceled out across tiers left me feeling like I was always one..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247) Meshv P. Salesforce Developer > "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244) CF Cody F. Principal Software Engineer > "The reporting dashboards are so confusing. When you click into individual questions to check the skip conditions it takes literally forever to load and it lags so bad..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7154570) SP Sonu P. Systems Analyst > "The interface is clean, and creating surveys does not require technical skills. While the cost may be higher for premium features, the overall value for money is..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023) VR Verified Reviewer Founder > "Next to the more modern, conversational survey tools, the respondent experience is functional but not exciting — fine for B2B, less so if you're trying to make a..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247) PA Portia A. Nurse > "The interface is simple to navigate, and the reporting tools make it easy to understand responses. While some advanced features require a subscription, the platform..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7168744) Dre' H. Senior Educator Support Specialist > "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet format." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628) SP Sonu P. Systems Analyst > "The platform also offers good templates and reporting tools that help improve team and employee engagement through regular feedback collection." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023) DK Dawn K. Director of Human Relations > "The customization is a bit limited in terms of fonts, etc but that's not very important to me." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204) PN Poerwestri N. Travel Manager > "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895) JH Jenny H. Communications Director > "The major downside is the cost and you cannot share passwords, each team member has to have their own account." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7152655) SL Shannon L. Executive Assistant > "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574) KC Kenneth C. Vice President > "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) DM DeAnna M. Managing Director > "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that I could..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584) JF Jennifer F. Marketing Lead > "Unable to embed surveys directly into an email, it always redirects people to their website." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217) PN Poerwestri N. Travel Manager > "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895) Amanda C. Young Professionals Chairperson > "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984) BK Blerta K. Language Instructor > "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our teaching..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830) KC Kenneth C. Vice President > "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) VR Verified Reviewer Founder > "My completion rates were noticeably better than the home-grown forms I'd cobbled together before, which matters when you're trying to squeeze signal out of a small..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247) CB Chelsea B. Preop PACU RN > "There is no go back button on response pages which can be bad if I want to change an answer." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174) SP Sonu P. Systems Analyst > "I especially liked the scheduling and automation features, which made it easier to send surveys at the right time and track responses efficiently." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7174023) CB Chelsea B. Preop PACU RN > "It always makes you attempt to sign in after using and creating an account which is not something I want to do." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174) VR Verified Reviewer HR Manager > "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617) MM Mari M. Comms Manager > "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391) Meshv P. Salesforce Developer > "SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7124244) AB Anna B. Kinesiologist > "The team and employee engagement is low when the link is sent out to be filled out." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157937) VR Verified Reviewer Software developer > "Also drag-and-drop interface made adding questions to feel natural and pre built in templates saved me a ton of time." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472) Stacey W. Accounting Manager > "Unfortunately most of the office believes that the survey cannot be anonymous so they will not answer questions truthfully." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7175281) KC Kenneth C. Vice President > "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) JB Jenna B. Asst Manager > "On the basic or standard plan, you're limited in options, and it's a bit pricey as well." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7141895) VR Verified Reviewer Software developer > "The drag-and-drop builder, pre made templates, and logical questions flows made the whole process feel intuitive." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7143472) Carlie R. Owner > "They're a few bugs in glitches on the site." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172) CP Christina P. Certified Nursing assistant > "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on something..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338) VR Verified Reviewer Sr. Dir. Support and Operations > "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659) DS Dominic S. operational manager > "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165) SR Samuel R. Program Director > "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665) VR Verified Reviewer Founder > "SurveyMonkey is the kind of tool I never worried about — it just worked, every time, and that reliability is worth something when you're running a business and don't..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7176247) SC Sean C. Marketer > "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151) CC Chitranzan C. Insurance Advisor > "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on user’s..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221) CP Carrie P. Counselor > "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762) WB Will B. Short Course Manager > "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275) RC Ruby C. MARKETER > "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339) JF Jennifer F. Marketing Lead > "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217) YL Yi L. Compositor > "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750) TZ Tiffani Z. Operations Manager > "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608) RD Ruth D. Designer > "I think there should be a better design or configuration as I often get stuck." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319) JM Jaime M. Regional Sales Manager > "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in terms of..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819) VR Verified Reviewer Research Student > "Paid subscriptions are a bit expensive." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7123309) NW Nolan W. Head of Sales > "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations. Whether that..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822) ML Ming L. Chief scientific officer > "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715) SV Shameek V. Director > "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the premium..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880) EB Erick B. Director of design and research > "It has some major challenges that we have been facing from time immemorial." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7169864) DK Dawn K. Director of Human Relations > "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204) KC Kaitlyn C. HR Director > "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262) Ashley G. HR Manager > "SurveyMonkey is an excellent tool for creating surveys quickly and efficiently." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7153573) IN Inamari N. Marketing Executive > "Free plan is limited, and advanced features can be pricey." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232) BL Brooke L. Teacher > "I used this software as a teacher to receive feedback from surveying my students and it was a very smooth process!" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7172237) Priya B. Advisor > "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490) KC Kenneth C. Vice President > "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225) Sam C. Talent Partner > "Interface can feel dated and slightly clunky" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868) WB Will B. Short Course Manager > "SurveyMonkey is a superb tool for collecting employee feeling, and feedback." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275) Gavin L. Account manager > "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595) AB Ailton B. Student > "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm constantly looking..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219) PD Pat D. Sr. Director > "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437) RC Ruby C. MARKETER > "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339) KM Kyle M. Roadside Network Administrator > "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867) MM Mari M. Comms Manager > "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more clearly." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391) BL Bill L. Principal Head of Talent > "It has limited free features and tends to have a lot of ads and makes it harder to use" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683) GD Gino D. Sales Coordinator > "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do after..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805) VR Verified Reviewer Admin > "Complex surveys are going to cost a little more." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249) Dre' H. Senior Educator Support Specialist > "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628) GD Grace D. Advocate/Facilities Associate > "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been processed..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090) Harshul S. Sr. Technical support engineer Network operations > "The templates help a lot and most of the questions are already there, so I just drag things around and it works." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853) FD Francois D. General manager > "Customer support hides behind their policy, offering no flexibility to come to an arrangment." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658) VR Verified Reviewer Director of Instructional Technology > "Survey monkey has an easy to use platform where surveys are easy to design publish and turn on and off and the data from them is at your finger tips and easy to..." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7157723) ML Malachi L. Director of African Leadership Programs > "Export options are a little lacking in the free version." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192) SR Samuel R. Program Director > "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better." [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665) ES Ellie S. Senior Marketing Campaigns Lead > "The free plan is pretty limited and it's tough that they limit responses" [See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654) [View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) ## User interface [Pollfish](https://www.capterra.com/p/132525/Pollfish/) 4.48 (208) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) 4.57 (10,475) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Pollfish 27/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/132525/Pollfish/#features) SurveyMonkey Top features 40/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features) ### Recognition Pollfish is recognized as a top-rated tool in 4 Capterra Shortlist reports SurveyMonkey is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Pollfish Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyMonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pollfish - By Pollfish - Located in United States - Founded in 2013 SurveyMonkey - By Momentive - Located in United States - Founded in 2009 ## Popular Comparisons [Pollfish](https://www.capterra.com/p/132525/Pollfish/)[4.48 (208)](https://www.capterra.com/p/132525/Pollfish/reviews/) vs [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[4.74 (426)](https://www.capterra.com/p/72396/Strategy-and-Research/reviews/) $95one time Price Contact vendor for pricing 4.4 Features 4.6 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/72396-132525/Strategy-and-Research-vs-Pollfish) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $30/month Price $35/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,479)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $30/month Price $0 4.5 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-253516/Google-Forms-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $30/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) $30/month Price $39/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-253516/Typeform-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Survicate](https://www.capterra.com/p/132914/Survicate/)[4.63 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) $30/month Price $0 4.5 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132914-253516/Survicate-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) $30/month Price $19/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/156752-253516/SurveyLegend-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)[4.65 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) $30/month Price £0 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/57112-253516/SmartSurvey-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)[4.92 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) $30/month Price Contact vendor for pricing 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153472-253516/Startquestion-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[4.61 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) $30/month Price $35/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131426-253516/Zoho-Survey-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) $30/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/168823-253516/SurveySparrow-vs-SurveyMonkey) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) vs [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[4.51 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) $30/month Price $55/month 4.5 Features 4.1 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/72549-253516/Alchemer-vs-SurveyMonkey)