Capterra Logo
Helping businesses choose better software since 1999

CakeMail vs Microsoft Outlook: Which is a better fit?

Updated on February 16th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 11,011 reviews from Email Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
1.0
Inbox Management
NA
Access Controls/Permissions
NA
Spam Blocker
--
Campaign Analytics
--
% Fit
Missing features
Feature ratings
Email Distribution
NA
Inbox Management
4.6
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
User satisfaction
4.1
User reviews16
Ease of use
4.4
Functionality
4.3
Value for money
4.4
Customer support
4.5
4.5
User reviews2,093
Ease of use
4.4
Functionality
4.5
Value for money
4.4
Customer support
4.1
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Small Businesses and Freelancers

Students and professionals, businesses of all sizes, educational institutions, etc.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-2c85a844-9163-47c9-5868-08d910eb139a
Sagar R
Technical Architect
5.0

Sagar: My name is Sagar. My occupation is architect, and I would like to give five out of five review for the Outlook. And please click below for more reviews. To check my emails, to send my emails, to receive emails, to join the meetings, to join the calls, to schedule meetings, to create tasks, to create events. I like the meeting, the way we should do the meeting. It's user-friendly. If you have to schedule the meeting from Outlook, it's super, super user-friendly. You don't have to click multiple options. It's a one click show, right? And if you have to create an event, it's super easy. If you have to send an email, you don't have to go here and there, you just have to compose the email and that's it. It keeps on disconnecting. And then you have to sync your emails, right? So basically it requires really, really awesome internet. It doesn't compromise on the network bandwidth. So if your internet is average, not excellent, then the application might disconnect. That's it.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
227138 video thumbnail}
1 Video
132617
5 screenshots
227138
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

CakeMail

Top Features
23/45
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Data Recovery
  • Email Monitoring
  • Inbox Management
  • Mobile App
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Monitoring
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Support Ticket Management
  • Tagging
  • Workflow Management
  • Activity Dashboard
  • API
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Contact Management
  • Customer Segmentation
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Multiple User Accounts
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Third-Party Integrations
  • Whitelisting/Blacklisting
See All features
Hide Email Management Software Features -

Microsoft Outlook

10/45
Show Email Management Software Features +
CakeMail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microsoft Outlook
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CakeMail
  • By Cakemail
  • Located in Canada
  • Founded in 2007
Microsoft Outlook
  • By Microsoft
  • Located in United States
  • Founded in 1975
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: