# Pipedrive vs Breakcold: Features and Cost Comparison 2026 | Capterra > Pipedrive vs Breakcold: Which crm tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/132666-10011093/Pipedrive-vs-Breakcold --- # Pipedrive vs Breakcold Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PipedriveBreakcold2/4 selected [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [Breakcold](https://www.capterra.com/p/10011093/Breakcold/)[4.8 (92)](https://www.capterra.com/p/10011093/Breakcold/reviews/) [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [## Breakcold](https://www.capterra.com/p/10011093/Breakcold/)[4.8 (92)](https://www.capterra.com/p/10011093/Breakcold/reviews/) Starting Price $19.00/month Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Starting Price $29.00/month Starting Price $29.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [3,050 reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/) Positive 2,850 Neutral 138 Negative 62 Positive 2,850 Neutral 138 Negative 62 Reviews Sentiment Based on [92 reviews](https://www.capterra.com/p/10011093/Breakcold/reviews/) Positive 91 Neutral 0 Negative 1 Positive 91 Neutral 0 Negative 1 Best for (according to reviews) - **Business size**: Small businesses account for 64% of reviews (1952), suggesting strong market traction among this segment compared to midsize and enterprise users. - **Industry**: Computer software, marketing & advertising, and IT/services together represent 33% of reviews, indicating broad adoption across technology-driven sectors. - **Use cases**: CRM (65%), sales tracking (33%), and lead management (28%) are the main uses, reflecting a focus on sales process optimization. Best for (according to reviews) - **Business size**: Small businesses account for 99% of reviews (92 out of 93), reflecting high usage rates among this segment. - **Industry**: Marketing and advertising leads with 46% of reviews, followed by computer software (6%) and IT services (5%), indicating strong adoption in digital-focused sectors. - **Use cases**: CRM (71%), social selling (49%), and sales engagement platform (29%) are the main applications, supporting sales and relationship management needs. ## Not a match? Find software alternatives tailored to your priorities. 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Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Beyond cost, assessing the specific features and benefits of Pipedrive and Breakcold within the crm space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 44,407 reviews from CRM users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Pipedrive 82%Fit Feature ratings Contact Database 4.4 Contact Management 4.4 Lead Management 4.4 Sales Pipeline Management 4.5 Breakcold 83%Fit High performer Feature ratings Contact Database 4.8 Contact Management 4.8 Lead Management 4.9 Sales Pipeline Management 4.8 Contact Database 4.4 (289) 4.8 (43) Pipedrive users appreciate the comprehensive and customizable contact database, which they find essential for efficient contact management. They highlight its intuitive interface, smart search, and filtering options, which they say enhance usability. They also value the ability to integrate with other tools and the mobile app for on-the-go access. However, some users mention issues with usability and customization limitations. Breakcold users, on the other hand, find the contact database useful for centralizing and managing crucial information. They appreciate the integration with LinkedIn and the ability to import and export contacts easily. However, some users note the lack of an inbuilt contact database, saying that it requires manual uploads. Overall, Pipedrive users value the comprehensive and customizable contact database, while Breakcold users appreciate the centralization and integration with LinkedIn. Contact Management 4.4 (393) 4.8 (51) Pipedrive users find contact management efficient and user-friendly, with features like customization, smart search, and mobile access. They appreciate the ability to categorize and manage contacts, sync with other software, and automate emails. However, some users report issues with duplicate contacts and confusing lists. Breakcold users, meanwhile, value the simplicity and organization of contact management, highlighting the integration with LinkedIn, Twitter, and email. They appreciate the ability to tag leads, create categories, and manage contacts in one app. Overall, Pipedrive users value the efficiency and customization in contact management, while Breakcold users appreciate the simplicity and integration with multiple platforms. Lead Management 4.4 (376) 4.9 (50) Pipedrive users find lead management essential for efficient organization, follow-up, and conversion. They appreciate the ability to tag leads, segment data, and track interactions. Users also value the visual management of leads and the integration with other tools. However, some users mention limitations with automation and support. Breakcold users, on the other hand, appreciate the ability to manage leads across LinkedIn, Twitter, and email. They highlight the tagging system, simple UI, and the ability to nurture leads within the platform. Overall, Pipedrive users value the comprehensive lead management features, while Breakcold users appreciate the cross-platform integration and tagging system. Sales Pipeline Management 4.5 (384) 4.8 (56) Pipedrive users find sales pipeline management crucial for visualizing and tracking the sales process. They appreciate the customizable pipelines, visual elements, and the ability to manage deals efficiently. Users also value the reporting features and the ease of use. However, some users mention issues with automation and support. Breakcold users, meanwhile, value the clear and organized sales pipeline management, highlighting the customization options, visual representation, and the ability to track leads effectively. They appreciate the intuitive design and the focus on social contacts. Overall, Pipedrive users value the comprehensive and visual sales pipeline management, while Breakcold users appreciate the clear organization and customization options. ## Pricing comparison ### Starting prices Pipedrive $19.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/132666/Pipedrive/pricing/) Breakcold $29.00 Flat Rate (Per Month) Free Trial Free Version ## How does the user experience compare on Pipedrive vs Breakcold? ### Overall rating 4.5 (3050) 4.8 (92) ### User interface Pipedrive Breakcold ### Customer service and support Pipedrive Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Breakcold Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Pipedrive vs Breakcold Pipedrive and Breakcold are two options for crm software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Pipedrive vs Breakcold to find the best fit for you. \[[2](#source-item-2)\] Pros Pipedrive Matt G Account ExecutiveLegal Services, 2 - 10 employeesUsed the software for: 1-2 years. “Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work“ February 19, 2026 DL Daniela L Sales ManagerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the task automation is a lifesaver; it saves you tons of time on repetitive tasks. And the real-time reports are awesome for knowing exactly how your sales are doing without having to do any complicated calculations.“ August 21, 2024 Breakcold VW Valentin W CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “It allows you to effortlessly track and react to prospects' social media posts, enabling personalized and meaningful engagement.“ July 11, 2023 MK Makoto K CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “After implementing Breakcold we never need to jump around, we just open up one tab which is BC and all the messages from different platforms will laid out in front of us we can keep everything well organized and the most important thing is never to miss out on the golden opportunities.“ December 19, 2023 Cons Pipedrive MS Marvin S Product Development LeadComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to temper ourselves when updating because of the 10k a day rate limit.“ July 24, 2024 JA Josh A Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “All the customization can make it difficult to decide how to best implement the services across the company.“ October 17, 2024 Breakcold Jamison N DirectorMedia Production, 2 - 10 employeesUsed the software for: I used a free trial. “You cannot import your current data from another provider either and enrich their social profiles?“ July 26, 2024 MK Makoto K CMOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “We used to reach people on different platforms needing to open a lot of tabs and jump around, but sometimes we still miss out on the messages or can't respond at the perfect time point.“ December 19, 2023 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from crm software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Pipedrive and Breakcold? Talk to a Capterra advisor for free and get results within 15 minutes. 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