---
title: "Compare Pipedrive vs Odoo  2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Odoo  and Pipedrive based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/132666-135618/Pipedrive-vs-Odoo"
page_type: "comparison"
language: "en"
---

# Odoo vs Pipedrive Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Odoo Pipedrive2/4 selected

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,331 reviews](#user-reviews)

Positive

1,103

Neutral

103

Negative

125

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,062 reviews](#user-reviews)

Positive

2,859

Neutral

139

Negative

64

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.1

Activity Dashboard

4.2

Contact Database

4.2

Data Import/Export

4.2

80%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.4

Activity Dashboard

4.3

Contact Database

4.4

Data Import/Export

4.5

User satisfaction

User satisfaction

4.2

User reviews[1,331](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

User satisfaction

4.5

User reviews[3,062](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

## User reviews

Pros & cons

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

KC

Kenneth C.

Vice President

> "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

MV

Maya V.

Responsable Territoriale Gironde - Lot et Garonne

> "The software has automated all our manual processes from approval processes control, cash management and work status tracking."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989)

KC

Kenneth C.

Vice President

> "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

HH

Heather H.

Marketing and Communications Executive

> "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

HH

Heather H.

Marketing and Communications Executive

> "Major version updates regularly bring frustrating technical bugs to customized modules."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

HH

Heather H.

Marketing and Communications Executive

> "Furthermore, subscription costs accelerate quickly as you stack applications and users."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HH

Heather H.

Marketing and Communications Executive

> "Being able to start with a single module and activate others as the business grows is a true luxury."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

IW

Isla W.

Senior IT Analyst

> "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "It handles our sales pipeline and invoicing pretty smoothly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

Rick C.

Owner President

> "There are plenty of features across all business elements to run your entire business off Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

FT

Federico T.

Development manager

> "The membership app is still too lacking in functionality and possibilities, which would be very useful for extending the use of Odoo as a service in the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6540166)

AR

Ansuman R.

Ecom manager

> "API integration with shipping carriers was seamless."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7183209)

YB

Yusuf B.

Systems Engineer

> "I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775578)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

DB

Davis B.

Supply Chain Coordinator

> "There are some functions inside Developer Mode that are not able to be bulk deleted when deactivating Developer Mode."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6562234)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

BD

Brent D.

Owner

> "We've invested significant time and money into a system we still cannot use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

IW

Isla W.

Senior IT Analyst

> "The integration across modules is fantastic."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

RD

Ray D.

Director

> "Trying to import products with variations is a nightmare...even when Odoo do the import themselves the final outcome is nothing but a mess of mis matched data."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6749691)

GM

Gustavo M.

Manager

> "The ability to customize and tailor applications to my business’s specific needs has been a huge plus."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

SM

Simonique M.

Tutor

> "After I worked long hours on creating the perfect website, my free trial ended and I had no way of getting back into my original database."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6677835)

KF

Kellie F.

Founder

> "I love how I can schedule post, how it is 1 App for Free so can offer to others easy and saves me so much time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6560817)

JK

Jon K.

Managing Director

> "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

AY

Aaron Y.

Project Manager

> "In my opinion, I find that Odoo has very clean user interface and it is relatively easy to navigate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7156232)

AR

Ansuman R.

Ecom manager

> "Mobile app is basic."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7183209)

SS

Shakira S.

Owner and maker

> "It was easy to navigate and support was offered from Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7022575)

ED

Enki D.

General Manager

> "It is still quite hard to manage user access rights."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6552374)

DB

Daniella B.

Technical Assistant

> "The interface is also pretty easy to use, which is great if you're new to ERP systems."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554427)

FF

Franco F.

BNK ADM

> "Interface can feel cluttered and complex at times."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6559789)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

EO

Elias O.

Data Engineer

> "Doing some integrations isn't very straightforward and requires lots of digging to figure out."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

AD

Ammar D.

instructor

> "i've try the integration but still not the best"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6337862)

CA

Coumba A.

Personnal assistant

> "Odoo is very convenient and easy."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617728)

RS

Rico S.

Owner

> "Difficult to achieve anything that is slightly out of "Odoos way of doing things""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6539936)

AM

Alex M.

Director

> "User Interface - easy, clean and straight forward"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6425097)

SA

Summer A.

Pet transport specialist

> "I found it difficult to use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___3736736)

KS

Kamal S.

Financial Controller

> "It's easy to use and only use those apps you needed"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

JH

Joie H.

Owner

> "Easy to use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6450291)

JK

Jon K.

Managing Director

> "Buyer beware!! If this is how they treat potential customers who give real feedback, hate to see what they do with paid customers who will have a hard time..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6840775)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

NW

Nile W.

Finance Manager

> "However, the level of customer service, communication, and overall timeliness has been below expectations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6644951)

VR

Verified Reviewer

Growth Head - Sales

> "Support team is also good."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7122973)

AS

Ahmed S.

CEO

> "No refund, no accountability, and absolutely no care for their customers."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6644585)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

Brett B.

Founder

> "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

D

Dovilė Š.

Ecommerce Manager

> "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

SG

Sauve G.

Sales Representative

> "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7156569)

D

Dovilė Š.

Ecommerce Manager

> "Very disappointing customer experience regarding feature transparency and support."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

D

Dovilė Š.

Ecommerce Manager

> "We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

Jonathon B.

Senor Content Manager

> "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

D

Dovilė Š.

Ecommerce Manager

> "Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

HA

Hayley A.

Manager

> "The swim lane layout for deals is easy to track and gives great visibility."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7154931)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another...."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

AS

Amber S.

Business Administrator

> "Overall, my team and I like using Pipedrive."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

MB

Michael B.

Executive

> "I like that there’s multiple ways to document details for a client."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6702381)

JP

Jen P.

Sales

> "Reports and set up can be confusing and difficult."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938)

BH

Brittany H.

Marketing Assistant

> "As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6566510)

SQ

Sarah Q.

Designer

> "I find the interface busy and not too user friendly"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095)

Brett B.

Founder

> "The platform is flexible, powerful, and incredibly user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

Maxime T.

CEO

> "difficult to get used to for new users also the fact of paying a lot of money to send grouped emails without the possibility to define..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3847472)

NT

Nathan T.

President

> "This helps me stay organized with different tasks and projects."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6734579)

OP

Oyaro P.

Research assistant

> "The cost is a little bit expensive compared to any other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264)

SB

Samuel B.

CTO

> "Nice interface for business and prospects management"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6469800)

SQ

Sarah Q.

Designer

> "I find the interface busy and not too user friendly"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095)

Aleksey D.

Chief Business Development Officer

> "Our CRM boasts an intuitive interface and seamless integration with Zapier."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4789661)

ZB

Zeynel B.

Social Media Manager

> "Additionally, there are some issues with the user interface that can be confusing at times."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4418712)

EL

Elliot L.

General Manager

> "Pipedrive's interface is user-friendly and easy to navigate."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

MH

Michele H.

Accountant

> "It was a bit clunky and could do with a more friendly interface."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4346228)

AS

Aimee S.

Director

> "No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3853677)

D

Dovilė Š.

Ecommerce Manager

> "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

Brett B.

Founder

> "The platform is flexible, powerful, and incredibly user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

VR

Verified Reviewer

General Manager of Manufacturing

> "They offer some wonderful tutorials to aid with anything that may arise."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6515600)

JF

Josep F.

Digital Strategy

> "Is not easy to link with ERP or Billing Platform."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4462712)

RM

Rick M.

Account Manager

> "Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

MG

Maud G.

Digital Marketing & Communications Manager

> "Hard to understand."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4140111)

KH

Karl H.

Member of the board

> "Easy to use and many possibilities, similarly the UX is good and many additions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

D

Dovilė Š.

Ecommerce Manager

> "Very disappointing customer experience regarding feature transparency and support."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

HC

Heather C.

Social Media Director

> "The guides and support team really helped me out every time i got stuck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6852825)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

Jay W.

Principal

> "The support team via the chat service has been of great assistance."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6547542)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

## User interface

4.20 (1,331)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,062)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Odoo

22/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

Pipedrive

Top features

32/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

### Recognition

Odoo is recognized as a top-rated tool in 5 Capterra Shortlist reports

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

## Popular Comparisons

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$31.1/month

Price

$38/month

4.2

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$19/month

Price

$25/month

4.3

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$31.1/month

Price

$2210/year

4.2

Features

4.4

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$19/month

Price

$20/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$19/month

Price

$14/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/)

$31.1/month

Price

$25/month

4.2

Features

4.3

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$19/month

Price

$7/year

4.3

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (717)](https://www.capterra.com/p/76/Intacct/reviews/)

$31.1/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$19/month

Price

$250/month

4.3

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-210630/Pipedrive-vs-Kylas)

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

vs

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[4.01 (629)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

$31.1/month

Price

$124.42/month

4.2

Features

3.9

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-174753/Odoo-vs-Sage-50cloud)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)