# Compare Pipedrive vs Odoo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Odoo and Pipedrive based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132666-135618/Pipedrive-vs-Odoo --- # Odoo vs Pipedrive Features and Cost Comparison Last updated July 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Odoo Pipedrive2/4 selected [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $31.10/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,314 reviews](#user-reviews) Positive 1,090 Neutral 103 Negative 121 [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [3,056 reviews](#user-reviews) Positive 2,853 Neutral 139 Negative 64 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.1 Lead Management 4.1 Sales Pipeline Management 4.0 Activity Dashboard 4.2 81%Fit High performer Feature ratings Data Security 4.4 Contact Management 4.4 Lead Management 4.4 Sales Pipeline Management 4.5 Activity Dashboard 4.2 User satisfaction User satisfaction 4.2 User reviews[1,314](https://www.capterra.com/p/135618/Odoo/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.1 Customer support 3.9 User satisfaction 4.5 User reviews[3,056](https://www.capterra.com/p/132666/Pipedrive/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $31.10Per User, Per Month - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations. Best for Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## User reviews Pros & cons PK Patrick K. Vice President at JPK and Associates, Inc. > "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878) KC Kenneth C. Vice President > "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034) Yatra P. Omni Associate > "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259) KC Kenneth C. Vice President > "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034) RP Ryan P. Lead Designer > "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273) HD Hana D. CEO > "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) MV Maya V. Responsable Territoriale Gironde - Lot et Garonne > "The software has automated all our manual processes from approval processes control, cash management and work status tracking." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989) Brian B. President > "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) FC Fujimory C. Founder > "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589) Rick C. Owner President > "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042) Manuel G. Manager and Software Architect > "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815) VR Verified Reviewer Digital Marketer > "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) VT Vibha T. seo > "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) HD Hana D. CEO > "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) DG Damian G. CTO > "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) DB Didier B. Product Owner > "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) VR Verified Reviewer Senior Accountant > "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time." [See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050) ES Eugene S. Chief Product Officer and Co-Founder > "Also, the tools used for creating your own custom reports are completely frustrating." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572) HH Heather H. Marketing and Communications Executive > "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) SB Sander B. CEO > "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639) KK Karanja K. Managing Partner > "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100) SD Sushmita D. Executive > "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) Brian B. President > "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) HH Heather H. Marketing and Communications Executive > "Major version updates regularly bring frustrating technical bugs to customized modules." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) ES Elias S. Marketing Coordinator > "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) DG Damian G. CTO > "Also customization can get pricey when you need something outside the standard setup." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297) NS Novellynn S. Founder > "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) CW Crispin W. Director of E-Commerce and Digital Strategy > "The user interface can feel a bit confusing sometimes, especially when navigating between different apps." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229) GM Gustavo M. Manager > "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020) JB Justin B. System Specialist > "no native integration with Wordpress or Webflow making it difficult to track website subscriptions" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) HH Heather H. Marketing and Communications Executive > "Furthermore, subscription costs accelerate quickly as you stack applications and users." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) VR Verified Reviewer Sales Manager > "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028) BT Benjamin T. IT-Systemadministrator > "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468) DA Dan A. Data Scientist > "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570) Brian B. President > "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) MW Mohammed W. Adminstraion manager And odoo system admin > "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283) ES Eugene S. Chief Product Officer and Co-Founder > "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572) DB Didier B. Product Owner > "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737) VR Verified Reviewer Digital Marketer > "Not ideal for businesses looking for a simple, seamless integrations and CRM management." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) HH Heather H. Marketing and Communications Executive > "Being able to start with a single module and activate others as the business grows is a true luxury." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279) IW Isla W. Senior IT Analyst > "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317) VnC Verónica C. Partner > "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743) JB Justin B. System Specialist > "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) VR Verified Reviewer CEO > "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621) HD Hana D. CEO > "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153) VR Verified Reviewer Digital Marketer > "It can also scale as businesses grow and there is the option to integrate" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350) LD Lisbet D. Manager > "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597) SbB Sébastien B. Co-founder and manager > "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930) BD Brent D. Owner > "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) CW Crispin W. Director of E-Commerce and Digital Strategy > "It handles our sales pipeline and invoicing pretty smoothly." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229) VR Verified Reviewer Co-Founder > "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793) Rick C. Owner President > "There are plenty of features across all business elements to run your entire business off Odoo." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042) Brian B. President > "Our biggest issue was billing, support, and operational risk." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693) Nataliia T. Buiness Development Manager > "No need to long customizing, which makes it a good deal for small to medium organisations." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116) RG Rahma G. mechatronics Engineer > "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524) Alaa J. General Manager > "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410) VR Verified Reviewer Director > "The software is difficult to work out and use, documentation is poor..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335) JB Justin B. System Specialist > "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702) SD Sushmita D. Executive > "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212) NS Novellynn S. Founder > "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446) AA April A. President > "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885) BK Blerta K. Language Instructor > "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257) HM Henrique M. business and sales director > "whatsapp app is too basic and missing features such as loading a video in the social media managment tool." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872) JF Joe F. Associate Professor of Law > "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) VR Verified Reviewer Dropshipper > "Some advanced options are not very clear and sometimes the system feels a bit slow." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764) PK Patrick K. Vice President at JPK and Associates, Inc. > "The modern interface makes navigation pleasant for my entire team." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878) JZ Jon Z. Owner > "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466) EO Elias O. Data Engineer > "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761) ES Elias S. Marketing Coordinator > "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121) JF Joe F. Associate Professor of Law > "It offers quality task automations that has allowed us to streamline our routine tasks by automating them." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768) AE Amany E. Infrastructure Manager > "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580) VT Vibha T. seo > "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666) AB Aaron B. President > "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207) AM Alfonso M. CEO > "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811) BD Brent D. Owner > "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065) SK Steef K. Accountant > "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436) KS Kamal S. Financial Controller > "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss"" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582) EA Ezalldeen A. Programmer, application auditor, and accountant > "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems" [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171) LM Latrice M. Ceo > "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..." [See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754) [View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/) SG Sauve G. Sales Representative > "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a single place of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7156569) D Dovilė Š. Ecommerce Manager > "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and locked behind a more..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) D Dovilė Š. Ecommerce Manager > "We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox, which we then used..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) MS Marvin S. Product Development Lead > "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to temper..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) VR Verified Reviewer Account Executive > "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719) D Dovilė Š. Ecommerce Manager > "Very disappointing customer experience regarding feature transparency and support." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) DL Daniela L. Sales Manager > "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the task..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) JA Josh A. Co-founder, VP of Marketing > "All the customization can make it difficult to decide how to best implement the services across the company." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697) RM Rick M. Account Manager > "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) DL Daniela L. Sales Manager > "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings available." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) Alexander K. CEO > "The Customer Success Manager called my response "frustration."" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) Jonathon B. Senor Content Manager > "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497) DL Daniela L. Sales Manager > "On the downside, the mobile app isn’t as powerful as the desktop version." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) BC Bobby C. Shipping Coordinator > "I like that businesses can use the platform and schedule meetings easily with customers. " [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843) DL David L. CEO > "It’s confusing that you can’t put in contact information for companies." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661) SE Sitav E. Marketing Associate > "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and more in..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) AM Andrew M. Founder > "You need to pay for higher levels to even access it and when you do it's still terrible." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738) KS Kavit S. Consultant > "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231) Alexander K. CEO > "Refund refused." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) RM Rick M. Account Manager > "The workflow when going through activities isn't too efficient." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) AS Amber S. Business Administrator > "I like that Pipedrive can be integrated with other applications as needed." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) AV Asha V. Beauty Specialist > "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) D Dovilė Š. Ecommerce Manager > "Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082) KH Karl H. Member of the board > "Did not use it due to the pricing scheme that they have in use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) SH Sabrina H. Sales Admin > "I like how it's easy to navigate through, and there are different categories to separate stages of a job." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that can't..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) MD Maria D. Product Marketing Manager > "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) PW Peter W. Onboarding Manager > "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088) PJ Priyanshu J. Manager > "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a CRM..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636) HA Hayley A. Manager > "The swim lane layout for deals is easy to track and gives great visibility." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7154931) Jennifer W. Human Resources Generalist > "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082) Ava H. Staff Software Engineer > "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172) AO Amos O. Procurement Manager > "The cost is a bit high compared to other alternatives" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) KH Karl H. Member of the board > "I think their pricing packages are quite plain stupid." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) SR Spencer R. Account Manager > "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614) DV Daniel V. Sales > "It requires some experience to create the process properly, is a bit difficult to create all the "funnels"" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939) MM Mirjam M. Marketing and Communications Manager > "I like how the data on leads, deals, persons and organizations all are can be customized and linked together." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212) JM Japhet M. Creative Director > "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) Jim P. Fractional Consultant > "Perfect for mid to late(r) funnel client management." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528) HO Hannah O. Marketing Manager > "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185) VR Verified Reviewer Designer > "It offers a variety of analysis and reporting tools to help you gain insight into the sales process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be suitable for..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) DL Daniela L. Sales Manager > "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) NM Nathan M. Marketing Manager > "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) MS Marvin S. Product Development Lead > "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) MS Michael S. Designer > "Your clients can get lost in the shuffle if you do not schedule a follow up for them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907) VR Verified Reviewer Marketing Director > "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) VR Verified Reviewer Owner > "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450) SE Sitav E. Marketing Associate > "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail needed to..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) MH Mark H. Owner > "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) MS Mohammed S. Owner > "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850) Jennifer H. Owner > "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562) MM Meelis M. IT support > "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the tracking and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147) Flor C. Software Developer > "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615) NN Nick N. Owner > "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) IE Irma E. Advisor > "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to observe and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) MH Michelle H. Senior Project Manager > "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) NM Nathan M. Marketing Manager > "Support when they're having server issues, which is all too often." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) Brendan C. Business Development Rep > "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to do..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630) SS Sofia S. Product Manager Marketing Moda > "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037) Ronald Abilmar R. Marketing Manager > "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053) JF Jose F. Gerente administrativo > "One thing I don't particularly like about Pipedrive is that it can be a bit pricey." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720) AE Aaron E. Scout > "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355) BK Bernardo K. CEO > "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending are..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544) PL Princess L. Digital Creator > "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces on a..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806) LH Lucy H. Marketing Manager > "Sometimes a little basic in terms of reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914) EL Elliot L. General Manager > "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) VR Verified Reviewer IT and Digital Marketting Head > "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513) MH Michelle H. Senior Project Manager > "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) VR Verified Reviewer Tagie Burton > "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358) CK Chelcie K. Finance > "So far it’s ideal for tracking sales and their current status." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031) JF Jill F. Office manager > "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553) [View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/) ## User interface 4.20 (1,314) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) 4.53 (3,056) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Odoo 34/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/135618/Odoo/#features) Pipedrive Top features 40/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/132666/Pipedrive/#features) ### Recognition No recognitions have been awarded to Odoo Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Odoo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pipedrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Odoo - By Odoo - Located in United States - Founded in 2005 Pipedrive - By Pipedrive - Located in United Kingdom - Founded in 2010 ## Popular Comparisons [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $31.1/month Price $38/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/135618-190778/Odoo-vs-QuickBooks-Online) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $19/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $31.1/month Price $2210/year 4.2 Features 4.4 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135618-174984/Odoo-vs-QuickBooks-Enterprise) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $19/month Price $20/month 4.3 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $31.1/month Price Contact vendor for pricing 4.2 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-135757/Odoo-vs-NetSuite) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $19/month Price $14/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/) $31.1/month Price $25/month 4.2 Features 4.3 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-135618/Xero-vs-Odoo) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 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CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $19/month Price $14.99/month 4.3 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (711)](https://www.capterra.com/p/76/Intacct/reviews/) $31.1/month Price Contact vendor for pricing 4.2 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-135618/Intacct-vs-Odoo) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $19/month Price $50/month 4.3 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)