# Compare Pipedrive vs TOP PRODUCER 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipedrive and TOP PRODUCER based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132666-152143/Pipedrive-vs-Top-Producer-CRM

---

# Pipedrive vs TOP PRODUCER Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedriveTOP PRODUCER2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,050 reviews](#user-reviews)

Positive

2,850

Neutral

138

Negative

62

[## TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[4.0 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Starting Price

$129.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.8

Customer Service

4.1

Reviews Sentiment

Based on [323 reviews](#user-reviews)

Positive

243

Neutral

23

Negative

57

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.1

Lead Management

3.8

Sales Pipeline Management

\--

Activity Dashboard

NA

User satisfaction

User satisfaction

4.5

User reviews[3,050](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.0

User reviews[323](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Ease of use

3.8

Functionality

3.9

Value for money

3.8

Customer support

4.1

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

Specifically designed for real estate agents and teams looking for a cutting-edge CRM that's reliable and easy to use.

## User reviews

Pros & cons

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

FP

Fernando P.

Administrative

> "I love the visual pipeline view that helps me easily see where deals are in the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

VR

Verified Reviewer

Designer

> "It offers a variety of analysis and reporting tools to help you gain insight into the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

DL

Daniela L.

Sales Manager

> "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

MS

Marvin S.

Product Development Lead

> "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

VR

Verified Reviewer

Owner

> "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

Paul Marco O.

Analyst

> "it is a bit pricey for the full service features compared to the others i see and will try out."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

Ronald Abilmar R.

Marketing Manager

> "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

AE

Aaron E.

Scout

> "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355)

JF

Jose F.

Gerente administrativo

> "One thing I don't particularly like about Pipedrive is that it can be a bit pricey."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

AS

Alex S.

Senior Business Development Manager

> "Sometimes can be slow to reach customer service"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

CK

Chelcie K.

Finance

> "So far it’s ideal for tracking sales and their current status."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

MM

Meelis M.

IT support

> "Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Samantha R.

Realtor

> "What is great about Top Producer is that is allows you to tie your whole day together - schedule overview, to dos,..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6871463)

Melanie G.

Owner

> "They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347)

JM

Jenel M.

Broker-Salesperson

> "Top Producer keeps inquiries right in front of you and helps you to maintain a steady nurture campaign which helps..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310)

JJ

Jackie J.

Real Estate Broker

> "System is a bit slow sometimes, and laggy when I try to send emails to too many contacts."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931)

TL

Tessie L.

Realtor

> "It would even be better if TP has a product that I can send my clients on a regular basis, i.e. newsletter."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6303109)

JM

Jenel M.

Broker-Salesperson

> "Email signatures wont upload when you send from a mobile device."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304310)

TA

Tracy A.

Transaction Coordinator

> "All of our needs are met, from contact management, plan management, and Top Producer is a very user friendly..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6315558)

Melanie G.

Owner

> "I'm told I have to wait TWO business days to have someone else cancel my account. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6861347)

MK

Mike K.

owner

> "Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978)

PM

Patricia M.

Realtor

> "I even added other agents to help follow up on the many leads, none ever converted, it was a waste of time and..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6398460)

BR

Brittiany R.

Real Estate Agent

> "A few things I like most about Top Producer thus far are the CRM management, contact touch-base tracking, and the..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6186064)

HT

Hector T.

Broker Associate

> "Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6223305)

FL

Fran L.

Broker Associate

> "Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6335853)

RO

Richard O.

Realtor

> "It seems like a miracle is required to even put my account on hold. Despite their insistence, the support team kept..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

MK

Mike K.

owner

> "The intuitive interface and seamless integration with other tools, like MLS listings, significantly streamline my..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6027978)

FW

Frances W.

Realtor

> "During the changeover from TP8i to TPX, I lost a lot of data - lost a huge library of letters and emails. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6139413)

JB

Jennifer B.

Broker Associate

> "He's been very helpful in explaining the product and offering advice on how to manage my contacts."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252)

MF

Mark F.

President

> "Email Integration was difficult and took awhile"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964)

Jill G.

Broker / REALTOR® / Owner

> "It links to my other programs so I can easily be reminded of tasks and things to do with real estate and other..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5039227)

MM

Mike M.

Sales Associate

> "Could be complicated, tough to get administration to spend the time to learn"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6362215)

JJ

Jackie J.

Real Estate Broker

> "Great CRM system to keep in touch with my clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6304931)

GP

Gary P.

Principal Broker

> "Having to keep up with the data input from each client is a bit tough and daunting but its part of the program."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4924663)

BG

Barb G.

Broker

> "Top Producer has been my contact management for many years, now with Market Snapshot I do believe my past and new..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235)

JG

Joyce G.

Realtor

> "The quality of the leads is not good. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6569493)

TM

Tony M.

Realtor

> "Helps me stay on top of current/past/prospect clients with an easy to use platform and the ability to create tasks..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6156958)

SM

Sarie M.

Realtor

> "I can’t import leads that my agents have claimed into my top producer even though they’re my paid leads."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6110163)

WH

Wendy H.

associate broker

> "The ease to find clients in my data base, update it, notes!"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6382295)

MM

Michael M.

Agent

> "Support is not as good as it used to be as it is only chat now rather than by phone, though it is not bad for chat..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6012955)

AW

Ashlyn W.

Office Manager

> "Top Producer has helped us get all of our contacts into one place and prompts us to stay on top of contacting them."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434)

WM

Wendy M.

Admin Assistant

> "Sometimes its not very user friendly to download contacts to an Excel spreadsheet (it will download duplicates)"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141222)

LG

Linda G.

Realtor

> "The fact that I can get help anytime and the agent is really knowledgeable"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6590334)

AV

Antje V.

Sales Associate

> "They changed to a different format when they sold the company and I lost ALL my templates"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5091595)

BS

Brian S.

Broker

> "I was able to distribute leads to team members & could see their notes with the client."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6213897)

RB

Randy B.

associate Broker

> "x does less than half of what 8i offered and costs to use are higher with even higher add ons"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6094910)

VR

Verified Reviewer

Realtor

> "Very trusted name in real estate, lots of benefits, lead management, goal tracking & CRM."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6131926)

SF

Stacy F.

Principal Broker

> "Who wants to pay for a service and be told when you call in that it will take 2-3 days for a response. Or you other..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3849415)

AW

Ashlyn W.

Office Manager

> "We love that it works behind the scenes, sending out automated emails to new leads before we even get to them."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6196434)

JK

Jan K.

realtor

> "some times making bulk emails they did not work,"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621)

MR

Michele R.

Agent

> "Good experience, very useful system to save information."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6506187)

AB

Anne B.

Realtor

> "You are offering classes now, but previously, they weren't offered, and trying to reach support is not always easy."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6208444)

CR

Christopher R.

Owner

> "Lead funnels and website connectivity along with the new AI service,"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6243670)

DT

Dixie T.

Sales

> "Never learned all the uses- my fault that his did not happen"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6325800)

WM

William M.

Realtor

> "Easy to use CRM for Real Estate. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6324615)

MC

Mark C.

Broker

> "However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4112119)

CA

Chris A.

sales rep

> "ease of use, it is very well organized and my bookkeeper can keep my financial data organizedfor the accountant at..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6256944)

Ryan C.

Real Estate Broker

> "The CRM and the website are super antiquated and did not perform as promised."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___6030656)

JK

Jan K.

realtor

> "I have used this product for over 10 years, I liked the email drip campaigns, especially the quarterly market..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6258621)

VR

Valerie R.

Broker Associate

> "I don’t really like the new Top Producer X. Until it includes my plans and activities."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5023289)

TV

Terrilyn V.

Realtor

> "For as long as I have been using it, it functions and helps me maintain my clients."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6225372)

BK

Bruce K.

Realtor

> "Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6007122)

LS

Luke S.

Owner

> "After shopping and working with many other platforms it felt great to have people at customer care that I literally..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6126568)

RO

Richard O.

Realtor

> "The support team, both through chat and email, has been unhelpful and has continuously passed me around without..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

DA

Doree A.

Realtor

> "It has been very good with contact management"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6316697)

MD

Mario D.

Transaction Coordinator

> "Setting up can be difficult; no app; no direct mail"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6039235)

JM

Jill M.

Team and Brand Manager

> "It is also a good central location to find all of our transactions and listings."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222)

NB

Nikki B.

Broker

> "The lead management tool seems complicated in TPX. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6120208)

NH

Nanci H.

Administor

> "Very few issues but the service is great"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6351777)

JM

Jill M.

Team and Brand Manager

> "Lead management isn't as easy as it could be, the agents don't tend to use it that much."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6079222)

BG

Barb G.

Broker

> "Being their go-to whenever they have real estate questions is my number one goal."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6113235)

RO

Richard O.

Realtor

> "It's important to note that their customer service is absolutely atrocious."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___4851001)

MD

Mark D.

Realtor

> "Great Training with \[sensitive content hidden\]!"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6443681)

BC

Bill C.

managing Broker

> "I have lost many of the functions on topproducer 8i and without phone customer service it takes too long to get..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3855963)

RE

Robin E.

President

> "Customer service is good. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6426011)

LT

Lee T.

Agent

> "Difficult to do tasks sometimes like labels."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6191866)

MF

Mark F.

President

> "Support is key..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6349964)

RD

Rogelio D.

realtor

> "it takes too long to load since the data transfer/ email migration to a newer software program, back in Mar /April..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3879753)

KB

Kristene B.

Realtor

> "My coach through the process was very good."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6369377)

SB

Sarah B.

Real Estate Agent

> "They lack HUGE on syncing, automatic connection with lead generating websites."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512)

JB

Jennifer B.

Broker Associate

> "It's been a pleasure learning from \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6456252)

DG

Dottie G.

Agent

> "I have a difficult time with changing the support methods. "

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6237236)

Tom P.

Broker

> "I have been a user for 23 years an it has always worked well for what I do"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6658107)

MC

Melissa C.

Associate Broker

> "Yet, they still charge full price every month."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#SoftwareAdvice___6031459)

CL

Christopher L.

Managing broker

> "I know I am not utilzing all of the features but I am sure I will as I become more familair with the software."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6194089)

DW

Dave W.

Broker of Record

> "the price doubled in the last couple of years which I wasn't too happy about."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6141089)

DB

Darrell B.

Realtor

> "easy to search contacts, easy to import leads, has a lot of functions and great support"

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6006981)

JD

James D.

Realtor

> "No phone support."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___5037093)

JR

JOSEPH R.

Managing Broker

> "What first attracted me was the fact this was one of the only products designed for real estate use."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___6088788)

SB

Sarah B.

Real Estate Agent

> "Who wants to toggle between two of your website platforms just to use all the features just because the engineers..."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___4474512)

PG

Portia G.

Principal Agent

> "The Market Snapshot and Action Plans help diversify my marketing mix and spark strategic follow-up conversations."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#Capterra___3862813)

VR

Verified Reviewer

Real Estate Team Owner

> "They have completely derailed our systems, lost our data and cost us a lot of additional dollars and headaches."

[See full review](https://www.capterra.com/p/152143/Top-Producer-CRM/#GetApp___3625181)

[View Reviews](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

## User interface

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,050)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)

3.99 (323)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Pipedrive

Top features

40/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

TOP PRODUCER

23/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152143/Top-Producer-CRM/#features)

### Recognition

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

TOP PRODUCER is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TOP PRODUCER

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

TOP PRODUCER

-   By Top Producer
-   Located in United States
-   Founded in 1982

## Popular Comparisons

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$19/month

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$25/month

4.3

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4.4

4.5

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4.0

[View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

$129/month

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$1000/month

3.9

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4.2

3.8

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[View full comparison](https://www.capterra.com/compare/152143-152829/Top-Producer-CRM-vs-CINC)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$19/month

Price

$20/month

4.3

Features

4.4

4.5

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4.4

[View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

$129/month

Price

Contact vendor for pricing

3.9

Features

4.3

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$19/month

Price

$14/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[Lofty](https://www.capterra.com/p/157457/Lofty/)[3.87 (126)](https://www.capterra.com/p/157457/Lofty/reviews/)

$129/month

Price

Contact vendor for pricing

3.9

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/152143-157457/Top-Producer-CRM-vs-Lofty)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$19/month

Price

$7/year

4.3

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/)

$129/month

Price

$34.99/month

3.9

Features

4.6

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151826-152143/Sell-Do-vs-Top-Producer-CRM)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/)

$129/month

Price

$1000/month

3.9

Features

4.4

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/151892-152143/BoomTown-vs-Top-Producer-CRM)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$19/month

Price

$50/month

4.3

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$129/month

Price

$20/month

3.9

Features

4.4

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152143-152373/Top-Producer-CRM-vs-HubSpot-CRM)