# Compare Pipedrive vs SalesLoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipedrive and SalesLoft based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132666-157977/Pipedrive-vs-SalesLoft

---

# Pipedrive vs SalesLoft Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedriveSalesLoft2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,050 reviews](#user-reviews)

Positive

2,850

Neutral

138

Negative

62

[## SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)

Starting Price

$0.01

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [231 reviews](#user-reviews)

Positive

199

Neutral

22

Negative

10

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Sales Tracking Software

Best performer

31 / 43

Only Pipedrive

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot

14 / 43

Only SalesLoft

-   Event Triggered Actions

User satisfaction

User satisfaction

4.5

User reviews[3,050](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.3

User reviews[231](https://www.capterra.com/p/157977/SalesLoft/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$0.01Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

Salesloft was built for the entire revenue organization. SDRs, AEs, Full-Cycle reps, AMs, CS reps, and their managers all have access to features to optimize the complete customer journey.

## User reviews

Pros & cons

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

FP

Fernando P.

Administrative

> "I love the visual pipeline view that helps me easily see where deals are in the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

VR

Verified Reviewer

Designer

> "It offers a variety of analysis and reporting tools to help you gain insight into the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

DL

Daniela L.

Sales Manager

> "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

MS

Marvin S.

Product Development Lead

> "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

VR

Verified Reviewer

Owner

> "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

Paul Marco O.

Analyst

> "it is a bit pricey for the full service features compared to the others i see and will try out."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

BC

Brendan C.

Sales Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

Ronald Abilmar R.

Marketing Manager

> "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

AE

Aaron E.

Scout

> "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355)

JF

Jose F.

Gerente administrativo

> "One thing I don't particularly like about Pipedrive is that it can be a bit pricey."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

AS

Alex S.

Senior Business Development Manager

> "Sometimes can be slow to reach customer service"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

CK

Chelcie K.

Finance

> "So far it’s ideal for tracking sales and their current status."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

MM

Meelis M.

IT support

> "Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

DC

Darby C.

Account Executive

> "I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7050381)

AH

Andy H.

Sales Account Manager

> "However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6832910)

AH

Andy H.

Sales Account Manager

> "I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6832910)

RE

Ryan E.

Business Development Consultant

> "There was usually difficulties with the reports exporting with the correct column headers and/or information would be in..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6851179)

Scott B.

Director, Sales Development

> "From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6871092)

VR

Verified Reviewer

CEO

> "They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs,..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#GetApp___6243724)

DC

Darby C.

Account Executive

> "It makes prospecting conversations focused and allows us to set more meetings than we would without it."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7050381)

PK

Paul K.

Senior BDR

> "Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

MW

Marissa W.

Senior Account Executive

> "Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7073755)

EA

Ellie A.

Customer Strategist

> "The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4914904)

John G.

Account Executive

> "I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7053927)

AM

Alex M.

Sales Operations Manager

> "We are lacking some of the depth of information that we were capturing before."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6751121)

KH

Kevin H.

Senior SDR

> "It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6887032)

James W.

Revenue Operations Manager

> "The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___5084695)

John G.

Account Executive

> "Keeping me organized and helping boost my sales productivity."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7053927)

JH

Jennifer H.

Sales Development Manager

> "A few screens that don't take you where you are supposed to go and some slowness with pre-scheduled emails."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4949690)

MW

Marissa W.

Senior Account Executive

> "It's very easy to use and makes day to day workflow operations manageable, organized, and time effective."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7073755)

WG

William G.

Account Executive

> "Some things aren't as intuitive as i'd like."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6772410)

AM

Alex M.

Sales Operations Manager

> "It allows our team working on outbound, prospecting efforts to have all of what they need in one place."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6751121)

Jaakko S.

Enterprise Account Excecutive

> "all our phone numbers disappeared from salesloft - required a lot of manual work"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6174474)

KH

Kevin H.

Senior SDR

> "Overall, SalesLoft has been a game-changer for managing outbound sales efforts."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6887032)

Hana R.

sdr

> "The emails sometimes encounter problems, and there can be instances of system crashes."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4859002)

DJ

Daniel J.

Sales Development Rep

> "Notifications would appear when a customer click or viewed an email which is great to engage with them at the right time."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6716093)

ZB

Zuleika B.

Account Executive

> "i stopped using it, I would most miss the live email tracking."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4998572)

Scott B.

Director, Sales Development

> "These insights help with coaching and accountability."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6871092)

MC

Maria C.

Sales Executive

> "I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4694523)

Hana R.

sdr

> "The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4859002)

DM

Drew M.

Bookkeeping

> "On top of this, the customer service is nearly non-existent."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802942)

JH

Jennifer H.

Sales Development Manager

> "The most important reason for implementing Salesloft was our SDR team was slowed down by very admin heavy processes and..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4949690)

AS

Andrina S.

Sales Specialist

> "There is no way to pause a single cadence that is not performing well - you must delete it entirely or pause all cadences."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4002418)

RE

Ryan E.

Business Development Consultant

> "Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6851179)

RL

Rob L.

Key Account Manager

> "Integration with Hubspot isn't great."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6206769)

DC

Darby C.

Account Executive

> "Salesloft is great for prospecting."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7050381)

VR

Verified Reviewer

Demand Generation

> "The customer service was a big let down."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___5013030)

VR

Verified Reviewer

Demand Generation

> "It was easy to create cadences-Cadences could be pushed to my team through a variety of methods like our CRM and other..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___5013030)

ER

Eric R.

Sales Manager

> "The information does not easily flow and it causes us to pull reports from each."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3933420)

Almir B.

SDR

> "SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4844902)

PK

Paul K.

Senior BDR

> "Phone issues. "

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

WG

William G.

Account Executive

> "I like the ease of use when creating new cadences"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6772410)

Ron H.

VP Marketing

> "The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2854697)

DM

Drew M.

Bookkeeping

> "It helps with staying in touch and maintaining relationships that they say will help build your business."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802942)

AB

Armin B.

SDR

> "I least dislike that the tool takes awhile to integrate contacts within salesforce."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3996734)

AM

Alex M.

Sales Operations Manager

> "As a product it has been quite straight forward to implement and the team like to use it."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6751121)

DM

Darko M.

Lead Generation Specialist

> "I don't like the way how the syncing between Salesforce and Salesloft works."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3732547)

PS

Pablo S.

Business Developer

> "It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4219922)

Andrew R.

CEO

> "We asked if we could get our data exported, and of course they said they aren't able to do that."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3796034)

Ankit R.

SDR Manager

> "Its the best tool for sales team, the ease its provides with the automation and tracking of email is amazing."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3523038)

BM

Benedikt M.

Head of Sales

> "Gets the job done but come prepared to study the tool and learn on your own because their Customer Success Team will not..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4434999)

HT

Heidi T.

Senior SDR

> "Easy way to create campaigns and send emails"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6070174)

Ryan M.

Enterprise Account Manager

> "It is hard for me to navigate and sometimes has glitches"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4038073)

JH

Jim H.

Sales Operations Manager

> "Easily integrates with Salesforce for prospecting, account management, and sales enablement."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3626457)

PK

Paul K.

Senior BDR

> "Bad experience with support."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

BC

Brendan C.

Sales Development Rep

> "We can record all calls, all meetings, and send emails from the same platform, making it easier for me as a Sales..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3319226)

PS

Pablo S.

Business Developer

> "It is kind of uncomfortable to have to import data so manually"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4219922)

PK

Paul K.

Senior BDR

> "I have zero issues - it is only with Salesloft."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

NT

Nathan T.

SDR

> "Recordings are not accurately recorded "

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4596875)

AB

Adelma B.

BDR Latam

> "It is possible to create personalized and massive campaigns in the same tool."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3577785)

Andrew R.

CEO

> "We asked for a refund, and they said one could not be provided."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3796034)

AB

Armin B.

SDR

> "I am very impressed that it records inbound calls especially when you receive it from your cell phone."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3996734)

AA

Andy A.

CEO

> "Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2926102)

MM

Marcos M.

Sales Development Representative

> "What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4738904)

PT

Paul T.

Sales

> "Text formatting is low end compared to microsoft so moving signature tables into salesloft is not seamless and quite..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2246337)

DM

Darko M.

Lead Generation Specialist

> "Reporting is very good so I use it to prepare the reports for our sales meetings."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3732547)

VR

Verified Reviewer

Account Executive

> "They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2720218)

ZB

Zuleika B.

Account Executive

> "Happy with sales loftI would happily use it again in another organisationWould recommendIf"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4998572)

CH

Camilo H.

BDR

> "It lacks the possibility of AB test cadences in an automatic way."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2835778)

Ryan M.

Enterprise Account Manager

> "I love the away that it tracks communication between myself and my clients."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4038073)

CH

Camilo H.

BDR

> "The daily dashboard it’s a bit messy and takes some time to adapt to it."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2835778)

Jaakko S.

Enterprise Account Excecutive

> "records calls nice"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6174474)

ET

Erin T.

Sales Operations

> "I dont like that you can't tell directly whether an email template has a good or bad response rate."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2425069)

Jaakko S.

Enterprise Account Excecutive

> "calling works well"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6174474)

VR

Verified Reviewer

VP Demand Generation

> "The reporting and analytics functions leave much to be desired."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2409256)

RL

Rob L.

Key Account Manager

> "Very intuitive."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6206769)

Antoinette C.

Senior Customer Lifecycle Marketing Manager

> "Managing unsubscribes between systems is not always easy."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2648839)

[View Reviews](https://www.capterra.com/p/157977/SalesLoft/reviews/)

## User interface

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,050)

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)

4.30 (231)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Pipedrive

Top features

31/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

SalesLoft

14/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/157977/SalesLoft/#features)

### Recognition

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to SalesLoft

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SalesLoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

SalesLoft

-   By SalesLoft
-   Located in United States
-   Founded in 2011

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.30 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)

vs

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

$0.01

Price

Contact vendor for pricing

4.2

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130199-157977/LeadSquared-vs-SalesLoft)