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Pipedrive vs eContact: Which is a better fit?

Updated on January 26th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 14,653 reviews from Email Marketing users.
% Fit
Missing features
Feature ratings
Email Campaign Management
4.6
Campaign Scheduling
NA
Activity Dashboard
4.0
Customizable Branding
4.2
Mobile Optimization
NA
% Fit
Not enough reviews
Feature ratings
Email Campaign Management
4.3
Campaign Scheduling
--
Activity Dashboard
--
Customizable Branding
--
Mobile Optimization
4.8
User satisfaction
4.5
User reviews3,034
Ease of use
4.5
Functionality
4.3
Value for money
4.4
Customer support
4.4
5.0
User reviews11
Ease of use
5.0
Functionality
4.8
Value for money
4.7
Customer support
5.0
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Designed for sales teams in small and mid-sized businesses looking for a simple yet powerful sales tool to help teams stay organized.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
video-b7346615-9257-4230-25b9-08dbfc37a66e
Ricard C
Marketing manager
5.0

Ricard: Hi, I'm Ricard. I work as a marketing manager in [inaudible 00:00:04], a marketing agency here in Spain, and I rate Pipedrive five out of five. We use in the company another CRM called ActiveCampaign. It works also really well, but we decided to use Pipedrive. The best things about Pipedrive are the easy of access to the information, the integrations, and the reminders. Having information accessible for our commercials make the access to the deal in seconds really easy and more efficient. Actually, it was really easy because of the integrations of the Pipedrive. The integration with Gmail and Outlook also make the process really, really smooth, and it helped us to avoid losing information. Make a process of understanding of the funnel of your business before using Pipedrive to start using it at 100%.

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132666 video thumbnail}
1 Video
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5 screenshots
165283
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
A/B Testing
207
Important
Activity Dashboard
388
Important

Pipedrive

21/44
  • A/B Testing
  • AI Content Creation
  • Campaign Analytics
  • Campaign Scheduling
  • CAN-SPAM Compliance
  • Customer Surveys
  • Customizable CTAs
  • Dynamic Content
  • Email Sequences
  • Engagement Tracking
  • Event Triggered Actions
  • GDPR Compliance
  • HTML Editor
  • Image Library
  • Mobile Optimization
  • Multi-Channel Marketing
  • Newsletter Management
  • Preview Functionality
  • Process/Workflow Automation
  • Product Recommendations
  • Real-Time Analytics
  • ROI Tracking
  • WYSIWYG Editor
  • Activity Dashboard
  • API
  • Autoresponders
  • Click Tracking
  • Contact Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Drip Campaigns
  • Email Campaign Management
  • Email Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • List Management
  • Multi-Language
  • Personalization
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • Third-Party Integrations
See All features
Hide Email Marketing Software Features -

eContact

Top Features
29/44
Show Email Marketing Software Features +

Pipedrive

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eContact

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Pipedrive
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
eContact
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pipedrive
  • By Pipedrive
  • Located in United Kingdom
  • Founded in 2010
eContact
  • By SkyCreek
  • Located in United States
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