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Sales teams and small and mid-sized businesses looking for a simple yet powerful sales tool to help them stay organized.
Act! empowers small and midsize businesses to build and manage client relationships and leads, so you always have your pipeline of new, repeat, and referral business under control.
It's extremely user friendly, has a very clean layout, and is extremely effective for tracking information. Both the online and the app versions are quality products that have met my needs and more.
Functionality was terrible, I don't know if we misunderstood and they aren't actually a CRM system but what the product offered cannot be called a CRM.
Pipedrive is very competitive to other more popular CRM tools, the price is also better. I almost have all the needed features in a CRM along with the process automation.
The inability to move among contacts in the same list without returning to the main list page is a waste of time. The online app is basically useless.
I liked the way it pulled in my email and calendar and it was easy to set up reminders to follow up with prospects. The software is good - I would recommend it.
Difficult to understand when using for the first time. Repetitive data entry can get boring.
It has been as well a great way to interact with our customers, and gain a better insight to all of the sales process.
The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription.
Act! has improved our team collaboration, increased our sales through better process management and reporting. Our team love using Act! as it is simple and easy to understand.
The tech support is horrible and the sales people are misleading (so as to not call them liars).
Act is a very powerful CRM solution. It has many functions and capabilities that are just fantastic to use.
EVERYTHING, But Customer Service is the WORST I've explained the same story ATLEAST six times, I've been talked down to, transferred, lied to about follow-ups and flat out disrespected by your team.
I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation.
I have been dead in the water all morning today, it is now noon. I am currently on hold waiting for a tech to explain my inability to log in today.
1st of all Act! customer, service is off the charts great. Always so friendly and helpful.
Act Marketing Automation does not work. We have battled with trying to get this working for over two years with appalling customer support and still no resolution.
Ricard: Hi, I'm Ricard. I work as a marketing manager in [inaudible 00:00:04], a marketing agency here in Spain, and I rate Pipedrive five out of five. We use in the company another CRM called ActiveCampaign. It works also really well, but we decided to use Pipedrive. The best things about Pipedrive are the easy of access to the information, the integrations, and the reminders. Having information accessible for our commercials make the access to the deal in seconds really easy and more efficient. Actually, it was really easy because of the integrations of the Pipedrive. The integration with Gmail and Outlook also make the process really, really smooth, and it helped us to avoid losing information. Make a process of understanding of the funnel of your business before using Pipedrive to start using it at 100%.
Rick: Hi, I'm Rick. I own a construction company. I would give Act! five out of five stars. For more reviews like this, click below. Act! was solving the problem of keeping track of all of our contacts, potential sales customers, and just allowing us to keep in touch with them. The best thing about Act! is how well it works on my phone. I don't need to be in front of my computer in an office to use Act!. I just pull it up on my phone and I'm good to go. The only thing that kind of was not perfect about Act! was they weren't always upgrading the app fast enough, but the app, as a whole, it was really great. Every so often I would just want to see an update to the app and it would take an extra month or two, but we would always get all the updates we needed.
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Pipedrive
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