# Compare Pipedrive vs BoldTrail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipedrive and BoldTrail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132666-176447/Pipedrive-vs-BoldTrail

---

# Pipedrive vs BoldTrail Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedriveBoldTrail2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.4 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,050 reviews](#user-reviews)

Positive

2,850

Neutral

138

Negative

62

[## BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.4 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [563 reviews](#user-reviews)

Positive

493

Neutral

20

Negative

50

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

4.2

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.2

Activity Dashboard

4.1

User satisfaction

User satisfaction

4.5

User reviews[3,050](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.4

User reviews[563](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

Real estate brokerages, enterprise organizations, team leaders, and agents

## User reviews

Pros & cons

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

Jonathon B.

Senor Content Manager

> "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

FP

Fernando P.

Administrative

> "I love the visual pipeline view that helps me easily see where deals are in the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

VR

Verified Reviewer

Designer

> "It offers a variety of analysis and reporting tools to help you gain insight into the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

DL

Daniela L.

Sales Manager

> "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Owner

> "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450)

MS

Marvin S.

Product Development Lead

> "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail needed..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Paul Marco O.

Analyst

> "it is a bit pricey for the full service features compared to the others i see and will try out."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to observe..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

Ronald Abilmar R.

Marketing Manager

> "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053)

JF

Jose F.

Gerente administrativo

> "One thing I don't particularly like about Pipedrive is that it can be a bit pricey."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720)

AE

Aaron E.

Scout

> "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355)

AS

Alex S.

Senior Business Development Manager

> "Sometimes can be slow to reach customer service"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

CK

Chelcie K.

Finance

> "So far it’s ideal for tracking sales and their current status."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

MM

Meelis M.

IT support

> "Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

VR

Verified Reviewer

Agent

> "The functions of the base system are basic and can certainly take care of any basic CRM needs."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7118983)

Jachelle S.

Sr. Marketing and Tech Trainer

> "Out of the box, the system exists and technically works, but if profiles, automation, lead routing, website..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

TM

Tina M.

Director of Marketing

> "It takes a while to dig into everything that is offered, but once you do BoldTrail is a powerful tool that..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6398097)

LN

Liana N.

Broker-Associate

> "DO NOT pay for their Lead 350 program as it bogs down you email and text messages with bogus leads. As you..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

Jodi L.

Real Estate Broker Associate

> "The lead management was extremely helpful in keeping my leads and contacts organized."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7096295)

Jachelle S.

Sr. Marketing and Tech Trainer

> "The biggest challenge is that many agents don’t realize how much setup and optimization is required to unlock..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

KT

Katrina T.

Realtor

> "I enjoy being able to set reminders for past clients and current clients."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6823094)

JR

Joshua R.

Agent

> "It seems to not work great on any mobile browser which sucks cause im working while on the road a lot."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

JG

Jessica G.

Residential Sales and Marketing Manager

> "On paper, it’s an all-in-one platform for agents and brokerages with potential to streamline operations."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

TS

Thomas S.

Agent

> "The number of texts and emails sent to a new lead is much too much!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078814)

SM

Sushil M.

Real Estate Agent

> "It’s a powerful tool that significantly streamlines client management, lead generation, and marketing tasks."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6579750)

Jachelle S.

Sr. Marketing and Tech Trainer

> "Another challenge is that many agents underestimate the system because they only use a small percentage of what..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

HR

Heather R.

Realtor

> "I love so much about KVCore, the effortless presentations to send to sellers and buyers, the ease of building..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6083252)

JG

Jessica G.

Residential Sales and Marketing Manager

> "Many key features don’t work as advertised, including basic site functionality and lead tools."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

JR

Joshua R.

Agent

> "The support staff is always very quick to respond when help is needed."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

JG

Jessica G.

Residential Sales and Marketing Manager

> "For a product marketed as a professional-grade real estate solution, it has failed to deliver even the basics..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

RT

Remi T.

Realtor

> "excellent use full for converting costumer and i like the auto following save me time"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6805714)

SC

Stephen C.

Sales Agent

> "You have to be careful about Market Reports you set up for a specific neighborhood because on more than one..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

LN

Liana N.

Broker-Associate

> "I would love to get out of this contract."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

JG

Jessica G.

Residential Sales and Marketing Manager

> "Communication with the support team has been minimal, and problems that directly affect day-to-day business..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

PH

Peggy H.

Realtor

> "By assigning tasks to these contacts and leads, I receive timely alerts that assist me in completing my tasks."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6236575)

ET

Emile T.

Realtor

> "Too complex, terrible customer service, turn around time up to a week for a ticket through tech support. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6409733)

SC

Stephen C.

Sales Agent

> "I know I'm staying in touch with COI and past/potential clients much better than I could ever do without it."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

JR

Joshua R.

Agent

> "The mobile app is horrible."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

MAC

Maria Ann C.

Realtor

> "Landing and Squeeze pages- help me build my business and any prospects from them automatically go into the CRM...."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090902)

RT

Remi T.

Realtor

> "MLS number are not there for some property to share with my client"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6805714)

BV

Berea V.

Real Estate Agent

> "The search alerts would be my favorite, it easy to set alerts for my clients and they will receive them..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210145)

LN

Liana N.

Broker-Associate

> "You do not get support."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

BV

Berea V.

Real Estate Agent

> "Kvcore has overall been great with managing my daily to do list and keeping me on track with customers and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210145)

RS

Renee S.

Realtor

> "Learning how to create the landing pages were the most difficult"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807719)

HF

Holly F.

Trainer and Coach

> "I really like the ability to follow up, market, generate, convert, and stay connected with SOI and new..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6209909)

GM

Gabi M.

Director of Business Development

> "The fact we paid over 200k in fees and had an ROI of zero."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___6778147)

SP

Shannon P.

Realtor

> "I like how everything connects and it is super responsive"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6729099)

NH

NICHOLE H.

agent

> "I really do not like that you can't use spaces in the hashtags like you can with FUB, or delete a lead that's..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6081104)

KW

Kimberly W.

Broker Associate Team Lead

> "It helps me keep in contact and automate the new leads to convert them. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6229691)

EK

Evan K.

Broker

> "It is difficult to change the frequency and what it says in the automatic texts, sometimes it seems spammy to..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6206700)

CC

Cristina C.

Realtor

> "It is a very versatile tool to help expand your business and allow you to manage your leads, SOI, and customers..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352252)

JK

Jason K.

Sales Broker

> "Upload feature of contacts is complex and formatting of the file needed is difficult"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204046)

NE

Nichole E.

Realtor

> "Easy to navigate through the system, keeps track of my calls, emails or any additional notes that I add."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6215356)

HM

Holly M.

Realtor

> "Often difficult to know where to go on the very busy page"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6415485)

SD

Sean D.

Real Estate Associate Broker

> "I like that it builds a presentation for me that has pertinent info, company specific info and has..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___3578835)

SM

Sushil M.

Real Estate Agent

> "Additionally, the support is slow and not always helpful."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6579750)

MAC

Maria Ann C.

Realtor

> "My presentations are better and have me ready to look better than other agents that might be competing me for..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090902)

SAG

Sheral Ann G.

Realtor Associate

> "Interfaces are incorrect."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

CS

Connie S.

Realtor

> "I love the ability to launch campaigns and the leads drop into my crm system and are started on a campaign and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4340228)

SP

Shannon P.

Realtor

> "I do not like how much some of the add ons cost"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6729099)

PH

Peggy H.

Realtor

> "KvCore has proven invaluable in managing my contacts and new leads."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6236575)

Will S.

Realtor

> "The CMS is terrible and buggy."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___6317855)

MP

Monica P.

Real Estate Agent

> "Our system has the SocialCore and DesignCore integrated which is amazing. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111632)

Will S.

Realtor

> "Simply the worst CRM CMS combo I have used and I have been using these kinds of tools for over 25 years."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___6317855)

SB

Shaunna B.

Real Estate Agent

> "KvCore has so many features to help manage and boost business."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090873)

VR

Verified Reviewer

Broker Associate

> "Their template for uploading contacts doesn't work."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

VM

Vickie M.

Realtor

> "What I like most about kvCORE is its ability to send out campaign letters and has additional features you can..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4384955)

SAG

Sheral Ann G.

Realtor Associate

> "Other agents are frustrated."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

SF

Shannon F.

Broker

> "Tutorials are great, the system proves itself worthy even when using a small portion of its capabilities."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204071)

Kaili N.

Broker

> "During this time, I lost access to my domain, which had been taken over by a third-party provider, Cloudflare."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

SH

Shan H.

Real Estate Professional

> "Staying connected to my clients is so vital when I don’t have the time to be on top of the them all."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111672)

IT

Igor T.

Broker Sales Manager

> "Sometimes finding notes about the client or the lead is not as easy as with the other CRM's on the market."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6278597)

Kaili N.

Broker

> "A great service if you have someone with expertise to set up it's functions, campaigns, etc."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

MS

Michael S.

Realtor

> "The support team - it takes for ever to respond to you, there is no phone number."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___6260439)

RV

Rachel V.

Office Manager/ Assistant to Owner/Broker

> "I use it daily for our business and find that share contacts and contact information with other agents in our..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352500)

DM

Dena M.

Realtor

> "I haven't figured out how to email one set of customers set up by filters at one time."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204782)

DR

Dawn R.

Sales Associate

> "I love the integration between the actual prospect/lead data and the marketing automation --emails and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4384743)

MP

Monica P.

Real Estate Agent

> "The app associated with kvCORE can be a little laggy. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111632)

SC

Stephen C.

Sales Agent

> "Over, it's been a great experience, even with a substantial learning curve."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

SAG

Sheral Ann G.

Realtor Associate

> "Poor design."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

KG

Karen G.

Realtor

> "So far my experience with all the training has been great."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807801)

ET

Emile T.

Realtor

> "Worse experience I have ever had with any companies that I've paid for services!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6409733)

RS

Renee S.

Realtor

> "It has been user friendly and best program I have used so far for my Business"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807719)

TM

Tori M.

Executive Assistant

> "The other con is that mobile log-ins on the app don't count towards the agents logging in so that they don't..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352175)

AA

Amber A.

Realtor

> "It was easy to use and keep my clients organized"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6335011)

MF

Manny F.

Realtor

> "Not a good crm to be using and it takes a lot of time to set up the system rather than having it automated"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4960670)

KR

Keyhana R.

Real Estate Salesperson

> "How easy it was to navigate and use!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6398255)

VR

Verified Reviewer

Broker Associate

> "They will happily take your money and lock you into a 14-month contract then forget all about you."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

SH

Shan H.

Real Estate Professional

> "A good system for keeping your contacts trickle fed."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111672)

TJ

Tim J.

agent

> "Hard to transfer from another crm data base."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6080947)

JC

Jennifer C.

Realtor

> "Decent lead gen options in all price points. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210028)

VR

Verified Reviewer

Broker Associate

> "Took 3 weeks just to get the website up and running, and even then it was still wrong."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

HM

Helen M.

Managing Broker

> "The interaction between the search function and the consumer is laid out beautifully with great pixel/photo..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4334372)

Kaili N.

Broker

> "The overall impact was not only financial but also disruptive to my business operations."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

[View Reviews](https://www.capterra.com/p/176447/BoldTrail/reviews/)

## User interface

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,050)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)

4.42 (563)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Pipedrive

Top features

40/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

BoldTrail

28/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/176447/BoldTrail/#features)

### Recognition

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

BoldTrail is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BoldTrail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

BoldTrail

-   By Inside Real Estate
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$19/month

Price

$25/month

4.3

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

Contact vendor for pricing

Price

$1000/month

4.3

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152829-176447/CINC-vs-BoldTrail)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$19/month

Price

$20/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Contact vendor for pricing

Price

$129/month

4.3

Features

3.9

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$19/month

Price

$14/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[Lofty](https://www.capterra.com/p/157457/Lofty/)[3.86 (127)](https://www.capterra.com/p/157457/Lofty/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

3.9

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/157457-176447/Lofty-vs-BoldTrail)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$19/month

Price

$7/year

4.3

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/)

Contact vendor for pricing

Price

$34.99/month

4.3

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151826-176447/Sell-Do-vs-BoldTrail)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/)

Contact vendor for pricing

Price

$1000/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/151892-176447/BoomTown-vs-BoldTrail)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$19/month

Price

$50/month

4.3

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-176447/HubSpot-CRM-vs-BoldTrail)