# Compare Pipedrive vs Jungo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Pipedrive and Jungo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/132666-182058/Pipedrive-vs-Jungo-Mortgage-CRM --- # Pipedrive vs Jungo Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PipedriveJungo2/4 selected [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [3,050 reviews](#user-reviews) Positive 2,850 Neutral 138 Negative 62 [## Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4 Ease of Use 3.4 Customer Service 3.7 Reviews Sentiment Based on [123 reviews](#user-reviews) Positive 98 Neutral 11 Negative 14 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Data Security 4.4 Contact Management 4.4 Lead Management 4.4 Sales Pipeline Management 4.5 Activity Dashboard 4.2 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Lead Management 3.8 Sales Pipeline Management 3.8 Activity Dashboard 4.1 User satisfaction User satisfaction 4.5 User reviews[3,050](https://www.capterra.com/p/132666/Pipedrive/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.4 Customer support 4.4 User satisfaction 4.1 User reviews[123](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) Ease of use 3.4 Functionality 4.0 Value for money 3.9 Customer support 3.7 Price starts from Price starts from $19Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. Best for Jungo is scaled for enterprise volume. ## User reviews Pros & cons VR Verified Reviewer Account Executive > "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719) MS Marvin S. Product Development Lead > "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) DL Daniela L. Sales Manager > "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) JA Josh A. Co-founder, VP of Marketing > "All the customization can make it difficult to decide how to best implement the services across the company." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697) MM Meelis M. IT support > "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147) DL Daniela L. Sales Manager > "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) RM Rick M. Account Manager > "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) Alexander K. CEO > "The Customer Success Manager called my response "frustration."" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) VR Verified Reviewer Head of Sales Operations > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights,..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) NM Nathan M. Marketing Manager > "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) Jonathon B. Senor Content Manager > "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497) DL Daniela L. Sales Manager > "On the downside, the mobile app isn’t as powerful as the desktop version." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) BC Bobby C. Shipping Coordinator > "I like that businesses can use the platform and schedule meetings easily with customers. " [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843) DL David L. CEO > "It’s confusing that you can’t put in contact information for companies." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661) VR Verified Reviewer Marketing Director > "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) AM Andrew M. Founder > "You need to pay for higher levels to even access it and when you do it's still terrible." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738) SE Sitav E. Marketing Associate > "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) Alexander K. CEO > "Refund refused." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119) KS Kavit S. Consultant > "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231) RM Rick M. Account Manager > "The workflow when going through activities isn't too efficient." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913) VR Verified Reviewer Head of Sales Operations > "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746) NM Nathan M. Marketing Manager > "Support when they're having server issues, which is all too often." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435) VR Verified Reviewer Marketing Director > "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476) KM Keith M. President > "pipedrive customer service is utter garbage, I have been locked out of my primary account for days." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495) AS Amber S. Business Administrator > "I like that Pipedrive can be integrated with other applications as needed." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560) AG Alyson G. Head of Finance > "UI/UX is not as sophisticated as, for example, salesforce" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082) AV Asha V. Beauty Specialist > "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513) KH Karl H. Member of the board > "Did not use it due to the pricing scheme that they have in use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) SH Sabrina H. Sales Admin > "I like how it's easy to navigate through, and there are different categories to separate stages of a job." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443) MH Mark H. Owner > "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) MD Maria D. Product Marketing Manager > "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973) JW Jess W. Business development and marketing > "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507) PW Peter W. Onboarding Manager > "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088) PJ Priyanshu J. Manager > "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636) Ava H. Staff Software Engineer > "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172) Jennifer W. Human Resources Generalist > "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082) VR Verified Reviewer Managing Director > "It’s streamlined our sales process and improved efficiency." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080) AO Amos O. Procurement Manager > "The cost is a bit high compared to other alternatives" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779) SR Spencer R. Account Manager > "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614) KH Karl H. Member of the board > "I think their pricing packages are quite plain stupid." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301) MM Mirjam M. Marketing and Communications Manager > "I like how the data on leads, deals, persons and organizations all are can be customized and linked together." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212) DV Daniel V. Sales > "It requires some experience to create the process properly, is a bit difficult to create all the "funnels"" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939) KH Kira H. Senior Operations Manager > "It keeps our business running so smoothly and ensures that we never miss anything for our clients." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965) JM Japhet M. Creative Director > "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965) FP Fernando P. Administrative > "I love the visual pipeline view that helps me easily see where deals are in the sales process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372) HO Hannah O. Marketing Manager > "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185) Jim P. Fractional Consultant > "Perfect for mid to late(r) funnel client management." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528) John S. Social Media Consultant > "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231) VR Verified Reviewer Designer > "It offers a variety of analysis and reporting tools to help you gain insight into the sales process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341) MS Michael S. Designer > "Your clients can get lost in the shuffle if you do not schedule a follow up for them." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907) DL Daniela L. Sales Manager > "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472) VR Verified Reviewer Owner > "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450) MS Marvin S. Product Development Lead > "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018) MH Mark H. Owner > "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069) SE Sitav E. Marketing Associate > "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail needed..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161) Jennifer H. Owner > "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562) MS Mohammed S. Owner > "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850) Paul Marco O. Analyst > "it is a bit pricey for the full service features compared to the others i see and will try out." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739) NN Nick N. Owner > "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205) Flor C. Software Developer > "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615) IE Irma E. Advisor > "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to observe..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741) BC Ben C. General Manager > "Email interface not great." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882) MH Michelle H. Senior Project Manager > "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) DS David S. VP > "It was tedious to use." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964) Brendan C. Business Development Rep > "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630) SS Sofia S. Product Manager Marketing Moda > "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level of..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037) Ronald Abilmar R. Marketing Manager > "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053) JF Jose F. Gerente administrativo > "One thing I don't particularly like about Pipedrive is that it can be a bit pricey." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720) AE Aaron E. Scout > "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355) AS Alex S. Senior Business Development Manager > "Sometimes can be slow to reach customer service" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729) PL Princess L. Digital Creator > "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806) BK Bernardo K. CEO > "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending..." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544) EL Elliot L. General Manager > "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179) LH Lucy H. Marketing Manager > "Sometimes a little basic in terms of reporting." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914) MH Michelle H. Senior Project Manager > "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080) VR Verified Reviewer IT and Digital Marketting Head > "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513) CK Chelcie K. Finance > "So far it’s ideal for tracking sales and their current status." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031) VR Verified Reviewer Tagie Burton > "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users" [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358) MM Meelis M. IT support > "Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147) JF Jill F. Office manager > "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress." [See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553) [View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/) RJ Rochel J. Marketing and business development strategist > "that it is very customizable, intergrades with everything I can possibly need." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___4821456) AK Adam K. Director of Loan Operations > "They uploaded my database with information on clients not included as well as a lot of incorrect information." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) TT Tim T. MLO > "Drip campaigns, task setting, Mass e mail capabilities all make it easy to keep connected with clients and referral partners." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3868414) AK Adam K. Director of Loan Operations > "I have issues where birthday emails don't go out automatically." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) JR Jeremy R. Mortgage Loan Officer > "The SMS add on is a feature that brings additional value and functionality in this hyper speed business culture." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835059) AK Adam K. Director of Loan Operations > "Now I am too nervous to have them take another look because I have spent a month going through one at a time making the..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) AC Angelo C. Broker-Admin > "Almost unlimited slots to send an email and many templates to use for marketing." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834765) CG Carrie G. Marketing Manager > "Jungo just created more business problems for us. Once we got the extra systems in place to send out mass text messages there..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3883898) JL Jeremy L. Mortgage Broker > "Jungo is a wonderful CRM to have as it provides automation, lead tracking, lead follow up, lead management, but it can be..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2954094) CB Christopher B. CEO > "Zero functionality within the platform." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738) MA Mark A. Loan Officer > "Support is very good, the system is keeping me on the forefront of my prospects and in line with contact referral sources" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835073) AH Andre H. Loan Officer > "Very frustrating, i just want to send out emails to borrower and coborrowers and it seems to be either very difficult or..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845790) RS Rachel S. Transaction Coordinator > "We greatly appreciate the extent to which we can customize Jungo for exactly what we need. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845710) VR Verified Reviewer Operations Manager > "It is a bit pricey and can be hard to customize without programmer assistance to utilize the best features." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845857) AP Amanda P. Relationship Manager > "It helps us stay in front of our buyers and realtors." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845882) LR Liz R. Mortgage Broker owner > "you can find them the easiest way, and then there is their help desk, which isn't titled anything helpful at all." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) HB Heather B. Transaction Coordinator > "I really appreciate the ability to see and track our whole pipeline." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845809) RD Ryan D. Mortgage Agent > "I have a tough time remembering where each and every file is during the process." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880) EC Etan C. Mortgage Loan Originator > "Jungo has every feature you can want and the more you learn how to setup the more it can do" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866556) AK Adam K. Director of Loan Operations > "I have had a terrible experience with Jungo." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886) CB Christopher B. CEO > "The idea is great, the vision of the salesman was amazing" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738) TR Tammy R. Loan Officer > "Unfortunately, I thought the grass mighty be greener at another CRM that my processor uses. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162) TR Tammy R. Loan Officer > "That CRM was so difficult to use I ended up coming back to Jungo recently and am looking to maximize all of the features I..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162) LR Liz R. Mortgage Broker owner > "for weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have ever had." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) SG Sonjia G. Pre-Approval Manager > "Jungo has been great in helping me track leads for our team" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834848) JB Jon B. Manager > "All features and tasks are riddled with functionality problems." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837633) MM Miranda M. Administrator > "Extremely customizable, and a lot of available templates. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359) SS Sharlene S. mortgage advisor > "At first, it seemed a bit overwhelming if I had any questions, I did not know what the proper titles are ." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3856006) MM Miranda M. Administrator > "A lot of automation options have saved us a lot of time." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359) LM Lisa M. Office Manager > "Trying to run reports is hit and miss with intended results." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845897) LR Liz R. Mortgage Broker owner > "I like that it helps you organize contacts" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) KT Kevin T. President > "In some instances it is not very user friendly and you need to reach out to the technicians to help you." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3855340) BV Brenda V. Loan Partner 1 > "Love the ability to customize" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866231) JC Jonas C. Broker/Owner > "Too busy and hard to navigate what should be simple tasks" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3867196) JH Jodi H. Mortgage Agent > "I like the templates and being able to track every aspect of the file that I want along with being able to prioritize follow ups..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253905) TR Tammy R. Loan Officer > "I don't love the pre-written campaigns. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162) DD Diane D. Senior Loan Officer > "All of my Contacts are in one place with Jungo supplying the ease of: sorting data for reports, sending campaigns, easily..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263750) RL Robert L. CEO > "The biggest problem with this bait and switch company is that while they are selling you they put you on a contract and make..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2482913) KM Kevin M. Mortgage Strategist > "Jungo Mortgage CRM is a required tool that is used almost every minute of the day to create an impactful 360 experience for all..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243791) SS Stephanie S. Loan Officer > "The delay of needing to schedule a call for help and then the limited time allowed for support calls (15 min.) can be..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258689) RD Ryan D. Mortgage Agent > "Jungo has helped me get better organized." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880) MT Malcolm T. CEO > "I requested to cancel and it took them OVER FOUR MONTHS just to process the cancellation. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3374563) JBD John Blaise D. Loan Officer Assistant > "Ease of access and features are helpful in our everyday use" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834768) VR Verified Reviewer Mortgage Broker/ Owner > "Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo Concierge" etc." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464) MB Michael B. Sr LO > "It's extremely powerful, but with a steep learning curve." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845745) BH Brandon H. Mortgage Agent > "The biggest complain I have was how complex and difficult it was to move data from my Filogix account to Jungo to the point I..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2245382) KM Kevin M. Mortgage Strategist > "Yes, it is powerful out of the box and it is plug and play but very simple to customize and integrate with 3rd parties (e.g...." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243791) Lily D. Loan Originator > "Super complicated to get started and the texting functionality ($15 extra monthly) is primitive compared to competitors." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243758) PV Peggy V. Sr. Mortgage Consultant > "keeps my calendar, sends out mass email, great support when needed, keeps all of the information on my database, customized to..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243812) LM Liz M. Chief Follow-Up Officer > "The support staff is friendly but their ability to actually help varies widely depending on who answers the ticket, and they are..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244657) CB Cory B. Loan Officer > "I love the customization options with the software, as well as the automation of loan milestone and loan anniversary tasks." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244071) VR Verified Reviewer Mortgage Broker/ Owner > "They are very slow to respond to issues and they still have to check in with Salesforce, which makes it even slower. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464) KK Kent K. CRMP > "Jungo's customizability allows you to create leverage and efficiencies in whatever workflow you've designed. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062) CB Cory B. Loan Officer > "The software can do about ANYTHING, but I have trouble figuring out the Workflows without being afraid of messing something up. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244071) AK Adam K. Branch Manager > "We're staying much better organized, have far fewer dropped balls, and our referral partners get weekly reports on all deals and..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2255618) TB Tina B. Senior Mortgage Banker > "Great way to suck someone in only to suck them dry in additional monies spent." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253909) LR Liz R. Mortgage Broker owner > "one is salesforce - good luck. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653) LM Liz M. Chief Follow-Up Officer > "My team is committed to making Jungo work but I often dread having to do even the simplest tasks, knowing what a pain it will be." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244657) JS Jim S. Mr > "So so, slow tech support but a decent product overall. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835412) ER Evan R. Realtor > "Sometimes I forget to check the crm one day and will miss tasks." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802) JR Javier R. Loan Originator > "Its good overall" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3861803) PA PAUL A. BRANCH MANAGER > "FUNCTIONALITY IS NOT INTUITIVE AND REQUIRES A LOT OF HELP SETTING UP TO BE PRODUCTIVE." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2254058) ER Evan R. Realtor > "The concierge service is amazing as well and will automatically send your clients holiday cards and gifts for 3 years." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802) RC RUBEN C. Loan Officer > "So then I'm talking to someone in India that means well and normally very accommodating but still frustrating with the language..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2251528) JB Justin B. Loan Officer > "I like the integration with my email for tracking and for keeping notes on each file. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244386) NF Nicole F. Compliance Officer > "Does not automatically communicate with our LOS" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253786) MO Michael O. Principal Loan Originator /President > "This CRM has been able to grow with me from a single LO, to a team, to owner of my own mortgage brokerage." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244761) RB Ryan B. Loan Officer > "Extremely unorganized and no internal communication or accountability" [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649) KK Kent K. CRMP > "Another plus is how easily it integrates with other software. And the mobile version is robust and well laid out. But..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062) PV Peggy V. Sr. Mortgage Consultant > "Although sales force is the back engine, I hate it when they get involved because I am not a tech person." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2243812) HJ Helga J. Owner > "I love the program, it has so many functions and it is wonderful for marketing and keep track of your loans and leads." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2262599) ER Evan R. Realtor > "Really wish the email functionality was better. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2258802) BC Brian C. Licensed Mortgage Broker Assistant > "I like that it's based on Salesforce and has a lot of configuration and customization options." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253501) MO Michael O. Principal Loan Originator /President > "The user interface is difficult for some." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244761) JB Justin B. Loan Officer > "I am happy with my purchase and I believe it has and will continue to help me stay in contact with clients and keep track of all..." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2244386) TB Tina B. Senior Mortgage Banker > "The Sales Representative who sold me this product/system completely OVER-PROMISED & UNDER-DELIVERED!!! " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253909) BC Brian C. Licensed Mortgage Broker Assistant > "Overall, I am glad we made the switch to Jungo. If you're looking for a quick, easy, low maintenance solution, this isn't it...." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2253501) KK Kent K. CRMP > "The Closing Email of the Week is a perfect example of not being easy to use or execute. " [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2256062) VR Verified Reviewer Mortgage Broker/ Owner > "I really enjoy the closing email of the week because it gives you weekly content for your clients and prospects." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464) JP Jessica P. Relationship/Mktg. Manager > "This is a majority of what I use so that it why it is my biggest problem." [See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2257473) [View Reviews](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) ## User interface [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) 4.53 (3,050) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/) 4.15 (123) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Pipedrive Top features 40/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/132666/Pipedrive/#features) Jungo 22/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#features) ### Recognition Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Jungo ### Deployment & support Pipedrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jungo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pipedrive - By Pipedrive - Located in United Kingdom - Founded in 2010 Jungo - By Jungo - Located in United States - Founded in 2005 ## Popular Comparisons [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $19/month Price $25/month 4.3 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.0 Features 4.4 3.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-182058/HubSpot-CRM-vs-Jungo-Mortgage-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $19/month Price $20/month 4.3 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.0 Features 4.4 3.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-182058/Salesforce-vs-Jungo-Mortgage-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $19/month Price $14/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.0 Features 4.3 3.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-182058/Zoho-CRM-vs-Jungo-Mortgage-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $19/month Price $7/year 4.3 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Contact vendor for pricing Price $7/year 4.0 Features 4.5 3.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/182058-204998/Jungo-Mortgage-CRM-vs-Bigin-by-Zoho-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $19/month Price $14.99/month 4.3 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.0 Features 4.3 3.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-182058/Dynamics-365-vs-Jungo-Mortgage-CRM) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $19/month Price $50/month 4.3 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365) [Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Contact vendor for pricing Price $20/month 4.0 Features 4.3 3.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-182058/eWay-CRM-vs-Jungo-Mortgage-CRM)