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Sales teams and small and mid-sized businesses looking for a simple yet powerful sales tool to help them stay organized.
TWIPLA (formerly Visitor Analytics) was built for entrepreneurs, marketers , agencies, and teams focused on site statistics and visitor behavior - without needing a technical or analytics background.
It's extremely user friendly, has a very clean layout, and is extremely effective for tracking information. Both the online and the app versions are quality products that have met my needs and more.
Functionality was terrible, I don't know if we misunderstood and they aren't actually a CRM system but what the product offered cannot be called a CRM.
Pipedrive is very competitive to other more popular CRM tools, the price is also better. I almost have all the needed features in a CRM along with the process automation.
The inability to move among contacts in the same list without returning to the main list page is a waste of time. The online app is basically useless.
I liked the way it pulled in my email and calendar and it was easy to set up reminders to follow up with prospects. The software is good - I would recommend it.
Difficult to understand when using for the first time. Repetitive data entry can get boring.
It has been as well a great way to interact with our customers, and gain a better insight to all of the sales process.
The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription.
Every function is clearly located at an easy to access place on the dashboard. The support offered is also amazing, from conducting demos to timely responses, the support team is very helpful.
They made it pretty hard to leave a bad review.
Th e best thin about Visitor Analytics was the price and the ease of access, walked you right through set-up. For someone that is not computer savvy, this was a great relief.
Not all visitor sessions can be recorded. I am unsure of the accuracy of the location feature.
It's a great tool if you want to know how the user interacted with your website information. I like knowing the location of the potential customers that are interested in our services.
Difficult to go from thing to thing... could be smoother interface / customizable to what you need to use it for.
I like the ease of letting me pinpoint where my visitors come from and what pages they have looked at. As an author and speaker that is important.
Heatmap still not available for use. Limited customization of dashboard.
Ricard: Hi, I'm Ricard. I work as a marketing manager in [inaudible 00:00:04], a marketing agency here in Spain, and I rate Pipedrive five out of five. We use in the company another CRM called ActiveCampaign. It works also really well, but we decided to use Pipedrive. The best things about Pipedrive are the easy of access to the information, the integrations, and the reminders. Having information accessible for our commercials make the access to the deal in seconds really easy and more efficient. Actually, it was really easy because of the integrations of the Pipedrive. The integration with Gmail and Outlook also make the process really, really smooth, and it helped us to avoid losing information. Make a process of understanding of the funnel of your business before using Pipedrive to start using it at 100%.
Prioritize real-user-identified key features according to your needs to find your best fit.
Pipedrive
Top FeaturesTWIPLA
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