# Compare Pipedrive vs Google Contacts 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipedrive and Google Contacts based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/132666-203196/Pipedrive-vs-Google-Contacts

---

# Pipedrive vs Google Contacts Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedriveGoogle Contacts2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,050 reviews](#user-reviews)

Positive

2,850

Neutral

138

Negative

62

[## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [703 reviews](#user-reviews)

Positive

669

Neutral

27

Negative

7

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,409 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Contact Database

4.4

CRM

4.6

Sales Pipeline Management

4.5

Lead Capture

4.2

Workflow Management

4.1

\--%Fit

Missing features

Feature ratings

Contact Database

4.7

CRM

4.7

Sales Pipeline Management

NA

Lead Capture

NA

Workflow Management

NA

User satisfaction

User satisfaction

4.5

User reviews[3,050](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[703](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

Not provided by vendor

## User reviews

Pros & cons

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

FP

Fernando P.

Administrative

> "I love the visual pipeline view that helps me easily see where deals are in the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

VR

Verified Reviewer

Designer

> "It offers a variety of analysis and reporting tools to help you gain insight into the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

DL

Daniela L.

Sales Manager

> "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

MS

Marvin S.

Product Development Lead

> "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

VR

Verified Reviewer

Owner

> "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

Paul Marco O.

Analyst

> "it is a bit pricey for the full service features compared to the others i see and will try out."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

Ronald Abilmar R.

Marketing Manager

> "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

AE

Aaron E.

Scout

> "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355)

JF

Jose F.

Gerente administrativo

> "One thing I don't particularly like about Pipedrive is that it can be a bit pricey."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

AS

Alex S.

Senior Business Development Manager

> "Sometimes can be slow to reach customer service"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

CK

Chelcie K.

Finance

> "So far it’s ideal for tracking sales and their current status."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

MM

Meelis M.

IT support

> "Sales people are not usually tech people, but PipeDrive makes tracking and following your sales easy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

KI

Kenneth I.

Window cleaner

> "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become way..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990)

RW

Rickilee W.

Founder

> "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782)

Brad A.

Owner

> "It survives any and all of my phone service changes and works well with iPhone, Android, etc."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

BC

Benjamin C.

VP Operations

> "It also has occasional syncing issues when using it with other devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645)

MST

Mariane Stephanie T.

Manager

> "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927)

BB

Brian B.

Owner

> "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is accessible,..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059)

VR

Verified Reviewer

Case Manager

> "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716)

NP

Narender P.

Customer Service Officer

> "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828)

JK

Justin K.

Teacher and Technology Coach

> "I like that I can layer each person with personal, business, home, and cell numbers and information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090)

VR

Verified Reviewer

Student

> "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them myself."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

BR

Busol R.

Manager

> "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the group..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945)

SV

Shakamudi V.

ASE

> "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their mobiles..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

PA

Prasad A.

ASE

> "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

VR

Verified Reviewer

Accountant

> "My contact have not been easy to access offline."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123)

Christopher P.

Attorney

> "It's easy to back up and restore my contacts across devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

JD

John D.

Teacher

> "I don't like the fact that so much information about so many people is stored online."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

BAF

Bogdan Alexandu F.

Stock Manager

> "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

Enes Ç.

Network Engineer

> "Search section of the application is the worst among the other contact apps."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886)

SW

Stephanie W.

Kids Director

> "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

MN

Martha N.

Film trainer

> "It's easy to loose contacts when the email is lost or can't remember the password."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026)

PA

Prasad A.

ASE

> "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

WP

Wasim P.

Private Tutour

> "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398)

AB

Alison B.

Copywriter

> "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166)

RV

Rachna V.

Director

> "As such I do not have any least like feature of google contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467)

PA

Prasad A.

ASE

> "Additionally, Google Contacts automatically backs up your address book within your Google account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

DS

Dania S.

STUDENT

> "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818)

RW

Rooshan W.

Medical officer

> "It syncs automatically across my devices, so I always have updated contact information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

Gem T.

Manager

> "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563)

IM

Ivory M.

Training and Technical Assistance Coordinator

> "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394)

DP

Dan P.

Creative Director

> "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671)

Christopher P.

Attorney

> "It's free and very helpful."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

SA

SUMMER A.

Owner

> "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to access it on..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823)

JD

John D.

Teacher

> "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Andy B.

Customer Service Advisor

> "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072)

MC

Maria C.

Owner

> "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697)

JB

JOSHUA B.

Merchandiser

> "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083)

CW

Chris W.

Account Manager

> "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014)

FF

Floremie F.

Hospital Admin Clerk

> "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number you..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873)

Brad A.

Owner

> "The value is excellent compared to any other service. "

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

FF

Ferhat F.

CEO

> "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593)

AV

Albert V.

Manager

> "I want the best contacts management system and this is Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575)

CM

Cory M.

Photographer

> "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts. When you..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298)

RW

Rooshan W.

Medical officer

> "Google Contacts is easy to use and keeps all my contacts in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

César C.

Computer engineer

> "There are times when the names and contacts are deleted, a serious error that happens quite often."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757)

LR

Lakshman R.

IT

> "I really enjoy that Google Contacts lets me store and view mobile numbers at all times."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092)

KT

Katherine T.

owner

> "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to click "More..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820)

SW

Stephanie W.

Kids Director

> "The ease of organizing contacts that I frequently communicate with."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

VR

Verified Reviewer

Student

> "A search query leads to unrelated results, making it difficult to find the relevant ones."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2903063)

TC

Tricia C.

UX Designer

> "A straightforward tool I love, because it keeps me in touch with most important persons."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307)

Sarah C.

Speech Language Pathologist

> "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836)

RC

Rishabh C.

Student

> "The Google contact is one of the best way to arrange all your contacts in organised manner and the contact can also sync with Google account so if we..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3606308)

CS

Carlo S.

Leasing Consultant

> "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669)

AS

Ayham S.

accountant

> "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear of..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142)

GDC

Guy Daniel C.

Designer

> "I do not like the difficulties of automatic synchronization of contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948)

Tanjirul I.

Executive-Finance & Accounts

> "I have been using this app from 2019, the best part of this app is you can easily sync your contacts to all your devices and can be transferred your..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3522166)

JM

Judith M.

owner

> "Some contacts do not make it into the contact list."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120)

VR

Verified Reviewer

Graphic Designer

> "When ever I get a new phone, my phone contacted automatically comes back on my phone, this is a big deal to me because I live in a country were you can..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3578165)

HH

Houston H.

Operator

> "I have had a few issues with duplicate contacts on my devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396)

SM

Stephanie M.

Student

> "What are the best of my Google contacts is that I'm able to save my contacts to my Gmail account and it syncs perfectly with any device that I log into..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3518041)

JJ

Jessie J.

Customer Service Representative

> "The only thing I don't like is that it cannot be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220)

JL

Jomy L.

Asst Professor

> "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This is a..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799)

VR

Verified Reviewer

Consultant

> "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple people..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794)

Josue Adrian V.

Civil Engineer

> "It allows you to store relevant information of your saved contacts in the cloud through any mobile device and computer, and it is easy to access them at..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3614473)

BS

Britany S.

Educator

> "The only thing I dislike is that it can't be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2846181)

KRA

Kishore Reddy A.

IT

> "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099)

DA

David A.

Financial Services Professional

> "Nothing really to complain about with Google Contacts other than it's buried in a sub menu, hard to find."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2928619)

SS

Shivam S.

Assistant Category Manager

> "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team members."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330)

Byron O.

Creative Designer

> "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues very..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421)

SV

Shakamudi V.

ASE

> "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

AR

Ashley R.

Sr store designer

> "The app/tool can be slow and will crash, prolonging the need of use."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2862807)

BAF

Bogdan Alexandu F.

Stock Manager

> "Works very good and makes contact management easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

TD

Tanuj D.

Software Engineer

> "It is sometimes a little slow and could take some time to sync up."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119)

VR

Verified Reviewer

Student

> "The thing I like most about Google Contacts is it keeps my important information in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

ES

Emma S.

Marketing Specialist

> "To me it is not user friendly."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327)

Muteeba N.

Recruitment Specialist

> "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the phone.3."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945)

SM

Soledad M.

UX Designer

> "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863)

Jessie B.

Home Craft Worker

> "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google Meet."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532)

SS

Shantel S.

Customer service representative

> "I don't like how it takes long to sync my updates."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750)

JD

John D.

Teacher

> "I enjoy its ability to divide contacts into categories."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Larisa B.

Accountant-general

> "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of memory..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349)

[View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

## User interface

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,050)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)

4.71 (703)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Pipedrive

Top features

31/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

Google Contacts

9/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/203196/Google-Contacts/#features)

### Recognition

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Contact ManagementSoftware (2023) 

Best Value Contact ManagementSoftware (2022) 

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Contacts

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

Google Contacts

-   By Google
-   Located in United States
-   Founded in

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Contact vendor for pricing

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$25/month

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Ease of Use

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4.8

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.6

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-203196/Zoho-CRM-vs-Google-Contacts)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$19/month

Price

$50/month

4.3

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Contact vendor for pricing

Price

$15/month

4.6

Features

4.5

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts)