---
title: "Compare Pipedrive vs Ploomes CRM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Pipedrive and Ploomes CRM based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/132666-207290/Pipedrive-vs-Ploomes"
page_type: "comparison"
language: "en"
---

# Pipedrive vs Ploomes CRM Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedrivePloomes CRM2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,062 reviews](#user-reviews)

Positive

2,859

Neutral

139

Negative

64

[## Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

Starting Price

$22.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

JL

Based on [442 reviews](#user-reviews)

Positive

440

Neutral

2

Negative

0

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Data Security

4.4

Contact Management

4.4

Activity Dashboard

4.3

Contact Database

4.4

Data Import/Export

4.5

64%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.8

Activity Dashboard

4.9

Contact Database

NA

Data Import/Export

4.5

User satisfaction

User satisfaction

4.5

User reviews[3,062](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.9

User reviews[442](https://www.capterra.com/p/207290/Ploomes/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$22Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

Best suited for medium-sized B2B companies with complex sales processes, especially in industries like manufacturing, services, and technology.

## User reviews

Pros & cons

Brett B.

Founder

> "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

D

Dovilė Š.

Ecommerce Manager

> "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

SG

Sauve G.

Sales Representative

> "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7156569)

D

Dovilė Š.

Ecommerce Manager

> "Very disappointing customer experience regarding feature transparency and support."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

D

Dovilė Š.

Ecommerce Manager

> "We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

Jonathon B.

Senor Content Manager

> "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

D

Dovilė Š.

Ecommerce Manager

> "Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

HA

Hayley A.

Manager

> "The swim lane layout for deals is easy to track and gives great visibility."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7154931)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another...."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

AS

Amber S.

Business Administrator

> "Overall, my team and I like using Pipedrive."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

MB

Michael B.

Executive

> "I like that there’s multiple ways to document details for a client."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6702381)

JP

Jen P.

Sales

> "Reports and set up can be confusing and difficult."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938)

BH

Brittany H.

Marketing Assistant

> "As a marketing enthusiast and collaborator, I reckon Pipedrive is tops for managing leads within my team. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6566510)

SQ

Sarah Q.

Designer

> "I find the interface busy and not too user friendly"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095)

Brett B.

Founder

> "The platform is flexible, powerful, and incredibly user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

Maxime T.

CEO

> "difficult to get used to for new users also the fact of paying a lot of money to send grouped emails without the possibility to define..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3847472)

NT

Nathan T.

President

> "This helps me stay organized with different tasks and projects."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6734579)

OP

Oyaro P.

Research assistant

> "The cost is a little bit expensive compared to any other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264)

SB

Samuel B.

CTO

> "Nice interface for business and prospects management"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6469800)

SQ

Sarah Q.

Designer

> "I find the interface busy and not too user friendly"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095)

Aleksey D.

Chief Business Development Officer

> "Our CRM boasts an intuitive interface and seamless integration with Zapier."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4789661)

ZB

Zeynel B.

Social Media Manager

> "Additionally, there are some issues with the user interface that can be confusing at times."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4418712)

EL

Elliot L.

General Manager

> "Pipedrive's interface is user-friendly and easy to navigate."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

MH

Michele H.

Accountant

> "It was a bit clunky and could do with a more friendly interface."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4346228)

AS

Aimee S.

Director

> "No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3853677)

D

Dovilė Š.

Ecommerce Manager

> "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

Brett B.

Founder

> "The platform is flexible, powerful, and incredibly user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

VR

Verified Reviewer

General Manager of Manufacturing

> "They offer some wonderful tutorials to aid with anything that may arise."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6515600)

JF

Josep F.

Digital Strategy

> "Is not easy to link with ERP or Billing Platform."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4462712)

RM

Rick M.

Account Manager

> "Easy to use; Once you learn the basics, and terminology, Pipedrive is very practical."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

MG

Maud G.

Digital Marketing & Communications Manager

> "Hard to understand."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4140111)

KH

Karl H.

Member of the board

> "Easy to use and many possibilities, similarly the UX is good and many additions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

D

Dovilė Š.

Ecommerce Manager

> "Very disappointing customer experience regarding feature transparency and support."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

HC

Heather C.

Social Media Director

> "The guides and support team really helped me out every time i got stuck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6852825)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

Jay W.

Principal

> "The support team via the chat service has been of great assistance."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6547542)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

VR

Verified Reviewer

Web Developer

> "I really liked the color and icons in genereal of the website."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339)

VR

Verified Reviewer

Web Developer

> "It was a little difficult creating my account."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339)

LR

Luana R.

Product Manager

> "Ploomes has helped the sales and customer experience team a lot to organize, self-manage, and has contributed to our..."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___3769436)

KP

Krunal P.

Cybersecurity Analyst

> "As a result, it can be a turn off for new users who are inexperienced and need regular support for the platform's complete..."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___6465400)

RB

Renato B.

Presidente

> "It does everything that a CRM tool needs to. And besides that fact, it has the options to integrate other tools which is..."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___2658878)

VR

Verified Reviewer

Web Developer

> "It was a little difficult creating my account."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___7155339)

VR

Verified Reviewer

Account Executive

> "It's very visual and helps understanding the sales funnel."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___3769463)

KP

Krunal P.

Cybersecurity Analyst

> "As a result, it can be a turn off for new users who are inexperienced and need regular support for the platform's complete..."

[See full review](https://www.capterra.com/p/207290/Ploomes/#Capterra___6465400)

[View Reviews](https://www.capterra.com/p/207290/Ploomes/reviews/)

## User interface

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,062)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)

4.88 (442)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Pipedrive

Top features

32/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

Ploomes CRM

20/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/207290/Ploomes/#features)

### Recognition

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

Ploomes CRM

Best Value CRM Software (2024) 

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ploomes CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

Ploomes CRM

-   By Ploomes
-   Located in Brazil
-   Founded in 2013

## Popular Comparisons

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$19/month

Price

$25/month

4.3

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-132666/Salesforce-vs-Pipedrive)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$22/month

Price

$20/month

4.8

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-207290/HubSpot-CRM-vs-Ploomes)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$19/month

Price

$20/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132666-152373/Pipedrive-vs-HubSpot-CRM)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$22/month

Price

$25/month

4.8

Features

4.4

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-207290/Salesforce-vs-Ploomes)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$19/month

Price

$14/month

4.3

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$22/month

Price

$14/month

4.8

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-207290/Zoho-CRM-vs-Ploomes)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$19/month

Price

$7/year

4.3

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$22/month

Price

$7/year

4.8

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-207290/Bigin-by-Zoho-CRM-vs-Ploomes)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$19/month

Price

$250/month

4.3

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132666-210630/Pipedrive-vs-Kylas)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$22/month

Price

$250/month

4.8

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/207290-210630/Ploomes-vs-Kylas)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$22/month

Price

$20/month

4.8

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-207290/eWay-CRM-vs-Ploomes)