---
title: "Compare Pipedrive vs HubSpot Sales Hub 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Pipedrive and HubSpot Sales Hub based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/132666-214215/Pipedrive-vs-HubSpot-SalesHub"
page_type: "comparison"
language: "en"
publication_date: "2026-11-10"
---

# Pipedrive vs HubSpot Sales Hub Features and Cost Comparison

Last updated November 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedriveHubSpot Sales Hub2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,064)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,064)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,064 reviews](#user-reviews)

Positive

2,860

Neutral

139

Negative

65

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [506 reviews](#user-reviews)

Positive

468

Neutral

35

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,270 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Data Security

4.4

Contact Management

4.4

Data Import/Export

4.5

Contact Database

4.4

CRM

4.6

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Data Import/Export

4.6

Contact Database

4.7

CRM

4.8

User satisfaction

User satisfaction

4.5

User reviews[3,064](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.5

User reviews[506](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

HubSpot Sales Hub is the sales platform that turns buyer intent into qualified pipeline and revenue.

## User reviews

Pros & cons

Brett B.

Founder

> "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

D

Dovilė Š.

Ecommerce Manager

> "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

SG

Sauve G.

Sales Representative

> "Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7156569)

D

Dovilė Š.

Ecommerce Manager

> "Very disappointing customer experience regarding feature transparency and support."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

TE

Timothy E.

Client Advisor

> "It enables comprehensive marketing automation through workflows and thus evergreen funnels that continuously generate revenue."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7214197)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

Marquita V.

SALES MANAGER

> "Additionally, the smart workflow automation is a major time-saver, handling follow-up emails and task creation automatically."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7194242)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

DL

Denis L.

Customer Service Rep

> "very positive for smaller businesses, it is a focused action driven CRM that trades complex enterprises features for exceptional..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7212792)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

D

Dovilė Š.

Ecommerce Manager

> "We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

IB

Ihor B.

Senior Software Engineer

> "I like that it syncs directly into my Gmail account, and the emails will automatically enter into Pipedrive."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7215176)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

D

Dovilė Š.

Ecommerce Manager

> "Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

Jonathon B.

Senor Content Manager

> "It reduces the chance of missing follow-ups and improves visibility into the pipeline for the whole team."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7146497)

Alexander K.

CEO

> "Refund refused."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

IB

Ihor B.

Senior Software Engineer

> "Overall, it greatly simplifies the overall sales process and provides organization."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7215176)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

HA

Hayley A.

Manager

> "The swim lane layout for deals is easy to track and gives great visibility."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7154931)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

BC

Bobby C.

Shipping Coordinator

> "I like that businesses can use the platform and schedule meetings easily with customers. "

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142843)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

KS

Kavit S.

Consultant

> "For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7142231)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

IB

Ihor B.

Senior Software Engineer

> "Glad it didn't crash on me when I uploaded all of these new lead today."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7215176)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

SH

Sabrina H.

Sales Admin

> "I like how it's easy to navigate through, and there are different categories to separate stages of a job."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7144443)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal,..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

Jim P.

Fractional Consultant

> "Perfect for mid to late(r) funnel client management."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7132528)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

MB

Michael B.

Executive

> "I like that there’s multiple ways to document details for a client."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6702381)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

Brett B.

Founder

> "The platform is flexible, powerful, and incredibly user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

JP

Jen P.

Sales

> "Reports and set up can be confusing and difficult."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938)

NT

Nathan T.

President

> "This helps me stay organized with different tasks and projects."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6734579)

SQ

Sarah Q.

Designer

> "I find the interface busy and not too user friendly"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

OP

Oyaro P.

Research assistant

> "The cost is a little bit expensive compared to any other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264)

RS

Ryan S.

CEO

> "Being able to move deals down the pipeline is helpful."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6771180)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

MA

Mark A.

Head of Marketing

> "Overall a decent CRM for tracking leads through a pipeline."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6661372)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

SB

Samuel B.

CTO

> "Nice interface for business and prospects management"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6469800)

SQ

Sarah Q.

Designer

> "I find the interface busy and not too user friendly"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6027095)

Aleksey D.

Chief Business Development Officer

> "Our CRM boasts an intuitive interface and seamless integration with Zapier."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4789661)

ZB

Zeynel B.

Social Media Manager

> "Additionally, there are some issues with the user interface that can be confusing at times."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4418712)

JM

Joshua M.

Technician

> "It is user friendly and it has a beautiful interface."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6034471)

MH

Michele H.

Accountant

> "It was a bit clunky and could do with a more friendly interface."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4346228)

DL

Daniela L.

Sales Manager

> "How intuitive and visual it is."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

D

Dovilė Š.

Ecommerce Manager

> "After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

IB

Ihor B.

Senior Software Engineer

> "I like that it syncs directly into my Gmail account, and the emails will automatically enter into Pipedrive."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7215176)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

AS

Amber S.

Business Administrator

> "I like that Pipedrive can be integrated with other applications as needed."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7139560)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

Brett B.

Founder

> "The platform is flexible, powerful, and incredibly user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7183240)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

MA

Mark A.

Head of Marketing

> "Simple to use CRM system, suited to SMB’s."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6661372)

JF

Josep F.

Digital Strategy

> "Is not easy to link with ERP or Billing Platform."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4462712)

MB

Mary B.

Sales Rep

> "It is very user friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811914)

MG

Maud G.

Digital Marketing & Communications Manager

> "Hard to understand."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4140111)

MM

Mirjam M.

Marketing and Communications Manager

> "I find it very user-friendly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

D

Dovilė Š.

Ecommerce Manager

> "Very disappointing customer experience regarding feature transparency and support."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7158082)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

HC

Heather C.

Social Media Director

> "The guides and support team really helped me out every time i got stuck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6852825)

Alexander K.

CEO

> "The Customer Success Manager called my response "frustration.""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7138119)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

SS

Stacy S.

Sales Marketing Coordinator

> "The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

SS

Stacy S.

Sales Marketing Coordinator

> "It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one platform,..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

CEO

> "To make matters worse, HubSpot's support staff is thoroughly incompetent and provided no help whatsoever."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195637)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

VR

Verified Reviewer

Sales Developement

> "The ability to track accounts over time in hubspot is important to our business."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195352)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

SS

Samuel S.

CoFounder

> "The platform is powerful, although getting the most value from it requires investing some time in setting up the right..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Willem G.

Commercial manager

> "The pricing became ridiculously expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

SS

Samuel S.

CoFounder

> "It gives our team clear visibility into leads, follow-ups, deal stages, and overall pipeline activity."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like pipeline..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

SS

Samuel S.

CoFounder

> "The automation and reporting features are also very useful as the sales team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

SS

Samuel S.

CoFounder

> "The biggest advantage is having the entire sales process centralized in one place."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

SS

Samuel S.

CoFounder

> "Overall, HubSpot Sales Hub has been a very useful CRM for structuring our sales operations."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes made."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig through..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

Willem G.

Commercial manager

> "The product is very good.its super easy to use the support is awesome and the system has great integrations"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you pay..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our team..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most powerful..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

VT

Vimal T.

Founder

> "HubSpot is great but the information or the ideas documented may be not for all kind of business specially for our business..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2608565)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all which..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

CS

Cam S.

Student

> "Navigating across tabs sometimes is confusing and creating new clients takes several clicks."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2804497)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

SM

Scott M.

Salesman

> "Sometimes the system hiccups and transfers leads that it shouldn't to other salespersons."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2634839)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Miodrag C.

Enterprise Account Executive

> "The support and articles you can find online for guidance are limitless!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

SS

Sara S.

Inside Sales

> "Hubspot Is a very detailed CRM with all the possible customization that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4199565)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

Kyle M.

Account-Based Marketing Manager

> "Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159)

VR

Verified Reviewer

CEO

> "To make matters worse, HubSpot's support staff is thoroughly incompetent and provided no help whatsoever."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195637)

FF

Fabio F.

HeadOps

> "Integration is seamless, and requires no effort to get everything running."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4468075)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

KM

Kristen M.

Hubspot Admin

> "Honestly, being a Hubspot customer is a very frustrating experience."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

4.53 (3,064)

4.53 (506)

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\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Pipedrive

Top features

32/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

HubSpot Sales Hub

21/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

Pipedrive is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to HubSpot Sales Hub

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

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4.3

Features

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4.5

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Price

$25/month

4.4

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub)

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Price

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4.3

Features

4.3

4.5

Ease of Use

4.2

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Price

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4.4

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4.4

Ease of Use

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$19/month

Price

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4.3

Features

4.5

4.5

Ease of Use

4.8

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4.4

Features

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4.4

Ease of Use

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4.3

Features

4.7

4.5

Ease of Use

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