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Sales teams and small and mid-sized businesses looking for a simple yet powerful sales tool to help them stay organized.
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It's extremely user friendly, has a very clean layout, and is extremely effective for tracking information. Both the online and the app versions are quality products that have met my needs and more.
Functionality was terrible, I don't know if we misunderstood and they aren't actually a CRM system but what the product offered cannot be called a CRM.
Pipedrive is very competitive to other more popular CRM tools, the price is also better. I almost have all the needed features in a CRM along with the process automation.
The inability to move among contacts in the same list without returning to the main list page is a waste of time. The online app is basically useless.
I liked the way it pulled in my email and calendar and it was easy to set up reminders to follow up with prospects. The software is good - I would recommend it.
Difficult to understand when using for the first time. Repetitive data entry can get boring.
It has been as well a great way to interact with our customers, and gain a better insight to all of the sales process.
The only thing that is kinda confusing especially to non-technical person is on integrating with third-party tools. Most of it needs to be connected with Zapier which is again another subscription.
The integrations are super robust. We use the Slack/SFDC/Hubspot integrations and they all work seamlessly.
Difficult to find previous visitors who SDR has already connected to over slack.
The team is great in helping you iterate to achieve lead generation goals. I particularly enjoyed the monthly syncs and actions we took to help the metrics grow by >50% within 6 months.
Since it's a newer platform, the tool doesn't have the largest integration library. This hasn't been an issue for us since they aren't missing anything that is mission critical.
Using insent has been a great experience for us. Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on.
Super smart team, fast product iteration, and a great price point - plus the integrations that make ABM a snap - make for a great experience overall.
Ricard: Hi, I'm Ricard. I work as a marketing manager in [inaudible 00:00:04], a marketing agency here in Spain, and I rate Pipedrive five out of five. We use in the company another CRM called ActiveCampaign. It works also really well, but we decided to use Pipedrive. The best things about Pipedrive are the easy of access to the information, the integrations, and the reminders. Having information accessible for our commercials make the access to the deal in seconds really easy and more efficient. Actually, it was really easy because of the integrations of the Pipedrive. The integration with Gmail and Outlook also make the process really, really smooth, and it helped us to avoid losing information. Make a process of understanding of the funnel of your business before using Pipedrive to start using it at 100%.
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